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ISBN: 2633-4429

Year: 2024

Text
                    2024
THE ESSENTIAL GUIDE TO CRUISE ROUTE DESIGN

RECLAIMING THE CROWN

A NEW STRATEGY

NATURALLY APPEALING

How Hong Kong is charting a
return to its position as Asia’s
premier cruise hub

Jan Swartz explains how Carnival
Corporation’s restructuring will
empower its nine brands

Ports and destinations highlight the
outstanding natural experiences
drawing in cruise guests


Duluth Toronto Milwa ukee ay Thunder B Mackinac Island LAKE SUPERIOR Duluth, Minn. • Canal Park, 7.25 miles of Lakewalk and 5 top attractions • Glennsheen Mansion and Gardens, tours and intrigue • All-freshwater aquarium LAKE MICHIGAN Muskegon, Mich. • Heritage Landing ship dock, craft breweries, markets, public art • Silversides Submarine Museum with beach coastline • Historic district, museums, art and architecture tours Milwaukee, Wisc. • Harley Davidson Museum, a global icon and No. 1 city pick • German beer and bratz • Milwaukee Public Market and Riverwalk LAKE ERIE Cleveland, Ohio • Rock & Roll Hall of Fame, the city’s No. 1 attraction • Cleveland Museum of Art, great for groups • Trolley tours through the city Green Bay, Wisc. • Lambeau Field and Green Bay Packers Hall of Fame, top attractions • Green Bay Botanical Garden • New public market on Fox River LAKE HURON Mackinac Island, Mich. • Luxurious Grand Hotel with public dining • Horse drawn carriage rides • Rent bikes and lap the island Ports of Call Thunder Bay Lake Superior Chicago, Ill. • Navy Pier’s public art, shopping and dining • Chicago Architecture River Cruise, 2021 top attraction er Riv ce • Millennium Park and its interactive fountains and gardens n e . St wr La QÚEBEC ONTARIO MINNESOTA Houghton/Hancock Bayfield Quebec City Marquette Sault Ste. Marie St. Ignace Manistique Mackinac Island WISCONSIN Milwaukee Alpena Traverse City Bay City Muskegon Parry Sound MAINE VA SC NOVA Midland Kingston IOWA ri o Lake Onta Oswego Rochester Welland Canal NEW YORK Sarnia Buffalo e Eri Windsor Lake Erie INDIANA NEW HAMPSHIRE MASSACHUSETTS Atlantic Ocean RHODE ISLAND CONNECTICUT Toledo Cleveland PENNSYLVANIA ILLINOIS VERMONT Clayton Port Huron Holland Burns Harbor NEW BRUNSWICK Tobermory Toronto MICHIGAN Detroit Chicago on Hur ke La Green Bay Three Rivers Sault Ste. Marie Lake Michigan Duluth OHIO
Explore the Great Lakes THE GREAT LAKES ST. LAWRENCE SEAWAY SYSTEM is a shared U.S.Canadian waterway. Pristine rivers, lakes and channels make the Great Lakes a cruising destination that strikes the perfect balance between ocean travel and riverboating. The awe-inspiring experience includes traversing manmade locks that create more than 2,000 miles of inland cruising. This growing hub for luxury cruises includes the clear water of the St. Lawrence River and all five freshwater Great Lakes. Picturesque ports are rich with historic, maritime and Midwestern charm. Prime attractions are closely located to berthing space. Unique onshore experiences immerse passengers in local history, art, architecture and native cultures. Port communities on the Great Lakes go out of their way to welcome cruise ships and their passengers as they sail in throughout the spring, summer and fall. Your passengers won’t want to miss the unexplored experience on the freshwater seas. SHIP FACTS • About 1/3 of cruise vessels built today carry fewer than 400 passengers, providing a more intimate experience. • Ships in the St. Lawrence Seaway are small enough to navigate the locks and channels, but large enough for superior handling and stability in rough seas. • Maximum ship dimensions are length 225.50 m, beam 23.77 m and depth 8.08 m. COTIA For information on transiting the locks and channels of the St. Lawrence Seaway or other Great Lakes destinations, contact: REBECCA YACKLEY Great Lakes St. Lawrence Seaway Development Corporation (202) 297-9448 • rebecca.yackley@dot.gov
Jersey. The perfect port of call Discover sweeping dunes, a patchwork of green fields, towering cliffs and unspoilt beaches in just 45 square miles ports.je/cruisejersey
2024 Executive editor Jon Ingleton Editor Alex Smith Editorial team Alice Chambers, Rebecca Gibson, Amber Hickman, Laura Hyde, Richard Humphreys Editorial contributor Michele Witthaus Publication manager Kimberley McLean Account managers Shelly Palmer, Benedict Pask, Ben Surtees-Smith Publisher Toby Ingleton Production manager Stuart Fairbrother Design Bruce Graham, Libby Sidebotham, Dhanika Vansia Cover image courtesy of Hong Kong Tourism Board Website development Chris Jackson Circulation Ritwik Bhattacharjee Advertise info@cruiseandferry.net Subscribe subscribe@tudor-rose.co.uk www.cruiseandferry.net/subscriptions Published by Tudor Rose Tudor House, 6 Friar Lane Leicester LE1 5RA Tel: +44 116 2229900 www.tudor-rose.co.uk ISSN 2633-4410 (Print) ISSN 2633-4429 (Online) Printed in Great Britain by The Manson Group. © 2023 Tudor Rose Holdings Ltd. All rights reserved. No part of this publication may be stored or transmitted or reproduced in any form or by any means, including whether by photocopying, scanning, downloading onto computer or otherwise without the prior written permission from Tudor Rose Holdings Ltd. Views expressed in this magazine are not necessarily those of the publisher. Acceptance of advertisements does not imply official endorsement of the products or services concerned. While every care has been taken to ensure accuracy of content, no responsibility can be taken for any errors and/or omissions. Readers should take appropriate professional advice before acting on any issue raised herein. Foreword Communicating success In bygone times, itinerary planning was conceived and delivered by one department and ratified by another. Nowadays, it has become a more complex undertaking which draws on the expertise that resides in practically every department. While technology continues to simplify some elements of the process, many complications remain. Regulations, berthing competition, ship and shoreside infrastructure, consumer demand, costs, sustainability – these and many other factors can make itinerary planning a struggle for cruise lines, and often for ports and destinations too. It takes the combined efforts of all industry stakeholders to achieve their common objective; to keep guests happy while making a fair profit. Today, the foundation of successful itinerary planning is effective communication. The industry is blessed with countless skilled communicators and these pages are full of them, starting with Jan Swartz in our keynote interview on page 6. Swartz discusses Carnival Corporation’s ambitions for the future, including its plans for “enhancing our destination development efforts, and increasing our engagement with many external global stakeholders.” Wise words can also be found in our Planner Perspectives section, which features cruise executives Jaqui Nobile, Mike Pawlus, James Griffiths, Katy Berzins, Brad Bennetts and Kristin Badgett, starting on page 50. Our featured port and destination partners provide similar insight, beginning with the Hong Kong Tourism Board in our cover story on page 24 and continuing on page 93. We also explore the growing momentum behind installation of shore power facilities on page 32, as ports and their partners discuss their progress. The range of voices involved in the itinerary planning process is sure to grow even further. But for now, we are grateful for the candid insights shared by our contributors for this issue. Read every page, it’s worth it! Jon Ingleton Executive Editor, Cruise & Ferry Itinerary Planning The publisher reserves the right to accept or reject advertising material and editorial contributions. The publisher assumes no liability for the return or safety of unsolicited art, photography or manuscripts. £24.00 3
CONTENTS Keynote 6 Carnival Corporation’s Jan Swartz outlines how the organisation’s recent restructure will empower its nine brands to create more distinct guest experiences 6 Marketwatch 10 A collection of news from cruise lines, ports and destinations worldwide, as well as an overview of the itineraries Celebrity Cruises has planned for Celebrity Ascent’s maiden season Cover story 24 A look at how Hong Kong has been working to reclaim its position as Asia’s premier cruise hub since the pandemic Features 28 A selection of ports and destinations around the world highlight natural phenomena that are popular with visiting cruise guests 32 CFIP gives an overview of the ports that are installing shore power facilities to help build a more sustainable cruise industry Maiden season 40 Guests sailing on Silversea Cruises’ newest ship Silver Nova can participate in various excursions to explore the local culture and cuisine 42 Cunard’s Queen Anne is scheduled to debut in May 2024 with itineraries exploring Western Europe, the Western Mediterranean and the Norwegian Fjords 4 24 44 Regent Seven Seas Cruises’ Seven Seas Grandeur will spend its maiden season exploring the Mediterranean and the Caribbean 46 Carnival Cruise Line’s third Excelclass ship will begin sailing in the Western Caribbean in December 2023, visiting some of the brand’s most popular destinations 48 Royal Caribbean International’s newest and biggest ship will make its debut in January 2024, departing from PortMiami on both Eastern and Western Caribbean voyages Planner perspectives 50 Jacqui Nobile discusses Marella Voyager’s maiden season 52 Katy Berzins outlines how TUI River Cruises’ new itinerary will enable guests to explore Egypt 48 54 Azamara’s Mike Pawlus explains how the brand is delivering immersive and transformative itineraries 58 Scenic Luxury Cruises and Tours’ James Griffiths discusses the challenges of planning global itineraries 60 Kristin Badgett of Windstar Cruises shares why the brand’s boutiquesized vessels help it deliver unique cruise experiences 62 Brad Bennetts of APT and Travelmarvel gives an insight into why the brands’ Mekong River cruises are becoming more popular Report 63 Rescompany’s next-generation itinerary planning system delivers new capabilities in a web-based, cloud-ready package
78 Cruise Norway hosts a familiarisation trip to highlight some of Norway’s southernmost ports and destinations 88 Association highlights 64 The Great Lakes, St. Lawrence River and Atlantic Canada is a vast and varied region offering a multitude of experiences for cruise guest 72 75 CFIP reports on the key updates shared at the MedCruise General Assembly in Bulgaria in October 2023 Cruise Baltic’s Louise Røssell details how the Baltic Sea region is promoting responsible cruising 76 Klaus Bondam of CruiseCopenhagen explains why Denmark is an attractive destination for Baltic Sea cruises 82 MedCruise ports have achieved significant growth in both 2022 and the first half of 2023, pointing to a return to pre-pandemic records 85 Sarah Rumley of the Atlantic Canada Cruise Association speaks about Atlantic Canada’s unique appeal and record-breaking 2023 season 86 Great Lakes St. Lawrence Seaway Development Corporation’s Rebecca Yackley on why the Great Lakes is an attractive cruise destination Regional spotlight 88 Representatives from cruise lines share why they offer itineraries in and around Asia and share what guests can expect when sailing in the diverse region Ports and destinations Europe 93 Visit Guernsey 94 Orkney Harbours Mediterranean 95 Port of Tarragona Asia 96 Okinawa Convention & Visitors Bureau North America 99 PortMiami 100 Port of Seattle 102 Tourism Prince Edward Island Featured ports & destinations 105 Our guide to some of the most popular ports and destinations in the world Cruise & Ferry is proud to partner with the following organisations to support and promote their global visions and objectives The Caribbean Tourism Organization (CTO) is the Caribbean’s tourism development agency comprising membership of 27 countries and territories, as well as a myriad of private sector allied members. www.onecaribbean.org CLIA is the world’s largest cruise association and is dedicated to the promotion and growth of the cruise industry. CLIA was formed in 1975 in response to a need for an association to promote the special benefits of cruising. www.cruising.orgen-gb Interferry is the only shipping association representing the ferry industry worldwide There are currently 220 members (representing approximately 500 individuals) from 34 countries. www.interferry.com The International Federation of Interior Architects/ Designers is the global authority for professional interior architecture and design organisations. It provides a forum for exchanging and developing knowledge and experience in education, research and practice. www.ifiworld.org The World Ocean Council is a global, cross-sector alliance committed to promoting corporate ocean responsibility. It brings together over 35,000 ocean industry and media stakeholders from around the world to collaborate on responsible use of the seas. www.oceancouncil.org Established in Beijing in 2012, World Tourism Cities Federation (WTCF) is a non-profit international organisation whose members include many major cities and tourism-related institutions. en.wtcf.org.cn 5
KEYNOTE A new strategy Carnival Corporation’s Jan Swartz tells Michele Witthaus how the organisation’s recent restructure will empower its nine brands to create more distinct guest experiences C arnival Corporation underwent a comprehensive restructure in June 2023, resulting in the dissolution of the Holland America Group and the creation of six new operating units. With the winding down of the Holland America Group, former president Jan Swartz has embarked on a new role as Carnival Corporation’s executive vice president of strategic operations, which sees her leading strategy and innovation, external affairs, corporate marketing, and destination development across all its brands. In addition, she is overseeing its global ports and destination development functions, as well as Alaska-Yukon land operations. As a result of the corporate shakeup, the AIDA Cruises, Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line, P&O Cruises (Australia), P&O Cruises (UK), Princess Cruises and Seabourn brands are expected to gain greater autonomy regarding all operational matters. Specifically, responsibility for port and destination management has been handed back to the individual brands, with potential implications for fleet deployment, itinerary planning and port and destination management. 6 “With the recent changes to our organisational and leadership structure, we removed layers between corporate and our brands,” says Swartz. “Our process to slowly unwind Holland America Group really began over a year ago, and we had been systematically shifting select shared services responsibilities from that group back to the brands to drive enhanced performance.” Brand leaders now report directly to Josh Weinstein, president and CEO and chief climate officer of Carnival Corporation, which Swartz says has given them “more autonomy, flexibility and speed”. The remaining shared service functions have been relocated to corporate, with the intention of generating further benefits for the brands from even greater scale. “By removing layers between corporate and the brands and including a direct line of reporting into Josh, the brands can operate with greater speed and responsiveness to market demands and opportunities,” explains Swartz. “It also gives them more control and accountability, which is vital to their success and their ability to own their space in the vacation market.” Beyond delivering greater agility around brand-specific ambitions, how does Swartz
7 Photo: thenewsmarket.com
Photo: Princess Cruises KEYNOTE Holiday highlights Collectively, Carnival Corporation’s brands sail to more than 700 ports around the world, aiming to offer guests the opportunity to explore both well-known and off-the-beaten track destinations during itineraries of various lengths. Below are some of the notable itineraries for the 2023-2024 and 20242025 seasons. AIDA CRUISES Carnival Corporation’s restructure will make it easier for brands to deliver new onboard experiences tailored to their guests’ specific interests see the corporate changes playing out in the company’s overall strategy? “In terms of the bigger picture, the realigned structure optimises our support of the business and brands and helps to expedite the achievement of our longterm goals, as we rebuild our financial fortress and deliver shareholder value over time,” she says. “From a corporate perspective, the realignment created an opportunity to establish our new strategic operations function, which I’m honoured to be able new structure will allow our brands to move faster in responding to their guest and travel agent needs.” In her capacity as executive vice president of strategic operations, Swartz has begun the process of collecting feedback from all the brands. “After announcing our corporate realignment, I spent eight weeks on a global listening tour,” she says. “I’ve gathered great input from our talented teams on how we at corporate can best support their brand efforts and help drive company priorities even further.” “Eachofourbrandsoffersadistinct guest vacation experience. Our new structure will allow our brands to move faster in responding to their guest and travel agent needs” to lead. Our new group brings critical teams closer together for even greater collaboration and impact as we continue pushing forward important company initiatives, while helping optimise execution at the brand level to boost our overall collective success.” Crucially, the new group structure will allow for greater freedom for each of the company’s cruise lines to shape product offerings to the needs of their customers. “Each of our brands offers a distinct guest vacation experience,” says Swartz. “Our 8 As one of the global company’s most experienced executives, Swartz is keen to share what she has learned over the years with the current brand heads too. She adds: “My personal experience in leading several of our brands also helps inform how we will approach future collaboration across the brands. Our key priorities will be supporting the brands in driving next-level revenue generation capabilities, enhancing our destination development efforts, and increasing our engagement with many external global stakeholders.” Germany-based operator AIDA Cruises’ 2023-2024 winter programme includes various itineraries to destinations in Asia, the Canary Islands, the Mediterranean, the Caribbean, South America, the Seychelles, the Indian Ocean and the United Arab Emirates. CARNIVAL CRUISE LINE In September 2023, Carnival Cruise Line launched sales on approximately 400 cruises that will bring guests to its new purpose-built cruise destination for its guests in the Bahamas, Celebration Key. The first of these calls will take place in July 2025. COSTA CRUISES Costa Serena is to become the largest cruise ship to operate domestic itineraries in India in November 2023. The ship will provide 33 sailings calling at Mumbai, Cochin, Goa and, for the first time, the Lakshadweep islands. Meanwhile, six ships will offer new extended Costa Voyages in spring and autumn 2024 to destinations like Egypt, the Azores, the Balearic and Greek islands, Morocco and Northern Europe. CUNARD Two of Cunard’s ships will offer world cruises in 2024, with Queen Victoria operating a 107-night roundtrip from Southampton, UK, to North America, Australia, Asia, South Africa and Europe. Queen Mary 2 will offer a 123-night voyage from New York, USA, to the Mediterranean, Asia, Australia, South Africa and Europe.
Photo: Princess Cruises Photo: Holland America Line rtin Photo: Scott Ma Clockwise from the top, Princess Cruises will make 86 visits to Alaska’s Glacier Bay National Park, Holland America Line will head to Iceland, and Seabourn Pursuit will sail Seabourn’s first cruises in The Kimberley in Australia HOLLAND AMERICA LINE P&O CRUISES (UK) The brand’s 2024 Canada and New England season will feature 29 sailings that range from weeklong getaways to longer journeys that either depart or end in Boston, Massachusetts. One extended roundtrip Boston itinerary also stretches up to Iceland and Greenland. The UK-based brand’s new series of holidays for summer 2024 will include popular island itineraries to destinations like Ibiza in Spain and Mykonos in Greece, as well as voyages to the Norwegian fjords, short breaks to Amsterdam in the Netherlands, and more. Highlights will include extended time in many destinations for new tailored shore experiences. P&O CRUISES (AUSTRALIA) In 2023, P&O Cruises marked 90 years of sailing in Australia. In the 2024-2025 season, its three ships will offer 157 sailings calling at 46 destinations across Australia, New Zealand and the South Pacific Islands. PRINCESS CRUISES In summer 2024, Princess Cruises will celebrate 55 years of Alaska sailings by basing seven ships in the region to provide a total of 158 departures of 14 unique itineraries from four different homeports. In total, the ships will visit 17 Alaskan destinations and make 86 visits to Glacier Bay National Park. SEABOURN New ship Seabourn Pursuit will sail Seabourn’s first expedition cruises in The Kimberley in Australia between June and August 2024. It will also visit Papua New Guinea, West Papua, Indonesia and the South Pacific. Another highlight will be Seabourn Sojourn’s 90-day ‘Grand Africa Voyage’ from Barcelona, Spain, to 44 marquee and lesserknown ports in 26 countries. 9
MARKETWATCH Celebrity Cruises’ new Edge-series ship to debut in the Caribbean CelebrityAscentwillofferalternating seven-night itineraries from its homeport of Port Everglades C elebrity Cruises’ newest Edge series ship, Celebrity Ascent, is to spend its maiden season sailing Eastern and Western Caribbean itineraries from Fort Lauderdale’s Port Everglades in Florida, USA. The ship will sail two preview cruises in November 2023 ahead of its official maiden voyage. The first sailing will be a four-night Western Caribbean itinerary on 22 November, followed by a three-night Bahamas cruise on 26 November. On 3 December 2023, Celebrity Ascent will sail a seven-night Eastern Caribbean maiden voyage, which will call at Philipsburg, St. Maarten; Charlotte Amalie, St. Thomas; and Puerto Plata, Dominican Republic. The ship will then alternate seven-night Eastern and Western Caribbean itineraries until April 2024, visiting destinations in The Bahamas, Mexico, Grand Cayman, Puerto Rico, Tortola and St. Kitts. On 24 December 2023, Celebrity Ascent will depart on its sevennight ‘Bahamas, Mexico and Grand Cayman Holiday’ itinerary, followed by a seven-night ‘San Juan, Tortola & St. Kitts Holiday’ itinerary departing on 31 December 2023. Celebrity Ascent has all the design features and onboard amenities offered by its sister ships, Celebrity 10 Edge, Celebrity Apex and Celebrity Beyond, including its industryfirst outward facing design which maximises views and outdoor areas. It will also offer guests redesigned restaurants, a new immersive dinner experience, expanded food and cocktail menus, a new whiskeytasting experience and a plant-based, multi-course dinner. “I am so excited to introduce the world to Celebrity Ascent and continue the legacy of Celebrity’s Edge series,” said Laura Hodges Bethge, president of Celebrity Cruises. “Continuously striving to offer travellers a better way to enjoy travel and reach the world around them, we are so proud of what we have built and look forward to welcoming both seasoned and new cruisers alike.” Celebrity Ascent will reposition to the Mediterranean on its 13-night ‘Portugal and Spain Transatlantic’ itinerary in April 2024, which calls at Tenerife in the Canary Islands, Madeira in Portugal and Malaga and Barcelona in Spain after six nights at sea. For summer 2024, the ship will offer a number of itineraries, including a nine-night ‘Italian Riviera and France’ itinerary and a 12-night ‘Best of Greece and Italy’ itinerary, which calls at Rome and Naples in Italy and the Greek islands of Mykonos and Santorini.
Photos: Celebrity Cruises Photo: Celebrity Cruises Celebrity Cruises to sail new Caribbean voyages for winter 2024-2025 Celebrity Summit will sail five new itineraries from February to April 2025 Four Celebrity ships – Celebrity Apex, Celebrity Constellation, Celebrity Equinox, and Celebrity Summit – will embark on a new programme of Caribbean cruises for the winter 2024-2025 season. Sailing from Port Canaveral, Port Tampa Bay and Port Everglades in Florida, the vessels will offer more than 40 new itineraries ranging from five to nine nights long, visiting destinations including Belize, The Bahamas, the Cayman Islands and Puerto Rico. From 23 October 2024 to 8 March 2025, Celebrity Apex will offer five new sailings, ranging from six to seven nights, while Celebrity Summit will sail five new itineraries between 25 February 2025 and 10 April 2025 ranging from five to nine nights. Twenty new itineraries will be offered from Port Canaveral onboard Celebrity Equinox from 21 November 2024 to 19 April 2025. Two sailings on 1 and 15 March 2025 will visit Perfect Day at CocoCay, Royal Caribbean International’s private island destination. Finally, Celebrity Constellation will offer more frequent six- to seven-night cruises from Port Tampa Bay, with a total of 14 sailings from 2 January to 6 April 2025. 11
MARKETWATCH DID YOU KNOW? PowerCon installs shore power system at Aarhus 46% In June 2023, Port of Aarhus in Denmark inaugurated a shore power system supplied by technology provider PowerCon. The port has since connected several cruise ships successfully, including vessels from Fred. Olsen Cruise Lines (pictured) and AIDA Cruises. So far in 2023, PowerCon has been awarded several projects in main ports across Europe, underlining the company’s position as a leading supplier. Photo: PowerCon of the global fleet of CLIA member ships are fitted to operate on shore power 80.3% of CLIA member ships have advanced wastewater treatment systems installed onboard 60% of CLIA member ships are installed with efficiency tracking systems 25 ships MSC Cruises and Port of Kiel inaugurate shore power facility MSC Cruises and the Port of Kiel officially inaugurated the shore power facility at the German port’s Ostuferhafen Terminal on 25 September 2023, during the call of the line’s flagship, MSC Euribia. The inauguration ceremony was attended by Daniel Günther, Prime Minister of the State of SchleswigHolstein, and Ulf Kämpfer, Lord Mayor of Kiel, as well as representatives of the port management, technical partner Siemens, MSC Euribia’s Captain Christopher Pugh, and senior representatives of the cruise line. MSC Euribia will also use the shore power facility at the Port of Hamburg during its winter 2023-2024 season. Read more about shore power facilities for cruise ships at ports around the world on page 32. 12 Photo: MSC Cruises on order for the next five years will be LNG-powered

MARKETWATCH SeabourntovisittheSouthPacificandAustraliain2024 a series of 15-day itineraries to Papua New Guinea and West Papua, Indonesia, in May and June, and again in August and September 2024. In June, July and August 2024, Seabourn Pursuit will offer six 10-day expedition voyages between Broome in The Kimberley and Darwin in Australia’s Northern Territory. Virgin Voyages reveals 27 itineraries with visits to 19 new ports Virgin Voyages will offer 63 itineraries around the world in 2024 after it unveiled plans for 27 new itineraries, which will include maiden calls to 19 ports. The new voyages will see the Richard Bransonowned cruise operator return to the UK, with a series of voyages scheduled to sail from Portsmouth. “We’re thrilled to announce more than two dozen new itineraries featuring incredible experiences,” said Shane Riley, vice president of UK and international sales. “We’re also incredibly excited to offer new ports of call, including a return to our British roots, with new sailings for Resilient Lady from Portsmouth from mid-August 2024.” 14 Photo: Virgin Voyages Seabourn is to offer its first-ever expedition itineraries to both the South Pacific and The Kimberley in the north of Western Australia from March to October 2024. Seabourn Pursuit will operate 14, 17 and 20-day voyages from Chile to Melanesia in March and April, and again in September and October 2024. The ship will then sail
Photo: Azamara Azamara introduces 155-night World Cruise for 2026 Chichen Itza in Mexico, Christ the Redeemer in Brazil, Taj Mahal in India, Machu Picchu in Peru, The Roman Colosseum in Italy, The Great Wall of China, and the desert city of Petra in Jordan. The voyage is scheduled to conclude on 11 June 2026 in Barcelona, Spain. Photo: American Cruise Lines Small-ship cruise line Azamara has unveiled plans for its 2026 world cruise onboard Azamara Onward from Miami, departing on 6 January. The 155-night itinerary will take in 36 countries over six continents, including visits to seven wonders of the world: Oceania Cruises’ Allura to sail to over 92 destinations during inaugural season Photo: Oceania Cruises Oceania Cruises has revealed its new ship, Allura, will visit more than 92 destinations during its inaugural season in summer 2025, with itineraries ranging from seven to 34 days in length. Allura’s maiden voyage is a seven-day cruise departing on 8 June 2025 from Athens in Greece to Istanbul in Turkey, visiting Santorini, Heraklion and Rhodes in Greece and Bodrum, Ephesus and Canakkale in Turkey. Allura will sail several more itineraries in the Mediterranean before embarking on the 34-day ‘Explorer’s Grand Crossing’, a cruise from Rome in Italy to New York, USA, departing on 27 August 2025. American Cruise Lines introduces new cruises to US national parks American Cruise Lines has introduced two new US National Park cruises for 2024. The 18-day and 15-day itineraries will enable passengers to visit destinations in Alaska such as Glacier Bay, the Inside Passage and Frederick Sound, along with guided tours in Denali and Kenai Fjords National Parks. The 18-day ‘Grand Alaska National Parks’ itinerary sails from Fairbanks, Alaska on 17 June 2024, and on 26 June 2025. The 15-day ‘Alaska National Parks’ itinerary departs on 27 August and 3 September in 2024, and on 23 July and 26 August in 2025. 15
St Peter Port, Guernsey’s capital and one of the most picturesque ports in Europe, is a stunning location for cruise ship calls. With quality port services, professional handling arrangements and a warm meet and greet, Guernsey is the ideal port of call. For more information contact cruiseguernsey@gov.gg guernseytrademedia.com/cruise
MARKETWATCH Cruise tourism generates record AUS $5.63 billion for Australia Photo: Unsplash/Jamie Davies Australia’s cruise industry generated a record AUS $5.63 billion (US $3.6 billion) for the economy in the 2022-2023 financial year, according to a new economic impact assessment jointly commissioned by Cruise Lines International Association and the Australian Cruise Association. Cruise operations resumed in Australia in mid-2022, two years after the start of the Covid pandemic, bringing “significant economic impact” to every state and coastal territory. Statistics from The Value of Cruise Tourism economic impact assessment show that the total economic output was 22.1 per cent higher than in 2018-2019, the previous full year of cruise operations in Australia. Turnarounds on the increase at Le Havre, France The Port of Le Havre in northern France is seeing an increase in cruise turnarounds in its timetable for 2023-2024, with both Compagnie Française de Croisières and MSC Cruises adding more sailings from the port. During summer 2023, Compagnie Française de Croisières operated seven departures from Le Havre onboard its ship, Renaissance. The company will return to the port at the end of February 2024, with 18 full turnarounds planned for the 2024 season. MSC Cruises’ MSC Euribia resumes its weekly sailings to Le Havre from mid-October 2023, with 26 partial turnaround calls planned for the autumn/winter 20232024 season. Cruise brands Cunard, Rivages du Monde, Norwegian Cruise Line and Costa Cruises also offer opportunities to start a cruise from Le Havre. Photo: Nicolas Gerk Photo: Seabourn Seabourn Pursuit makes maiden call at the Port of Valencia Seabourn Pursuit, Seabourn’s second purpose-built expedition ship, made its first call at the Port of Valencia in Spain on 11 September 2023. The milestone was celebrated with a traditional plaque exchange ceremony onboard. Francesca Antonelli, head of marketing and cruises of the Port Authority of Valencia, handed over the traditional socarrat – the Valencian terracotta tile designed with maritime motifs – to the ship’s captain, Stig Betten. 17
Photo: Foyle Port MARKETWATCH A record season for Foyle Port from recently launched French cruise line, Compagnie Française de Croisières. The port in Derry-Londonderry provides access into the Republic of Ireland and Northern Ireland in one visit, giving passengers the opportunity to discover the local coastlines, countryside, and beaches, as well as the historic city itself. Portland Port’s multimillionpoundinvestmentpaysoff In 2023, Portland Port completed a new deep-water berth and extended the existing outer coaling pier, the largest ever investment by the port in its facilities. The £25 million ($30.7 million) investment saw the creation of 16,000 square metres of new quayside space and delivered two berths capable of handling cruise ships up to 350 metres in length simultaneously. The investment has enabled Portland Port to welcome 55 cruise calls and nearly 130,000 guests during its record-breaking 2023 season. Photo: Portland Port Group Photo: Disney Cruise Lines Foyle Port in Ireland’s Northwest has had a record year for cruise operations, welcoming 16,000 passengers and crew across 18 ships during the 2023 cruise season. The port received maiden calls from eight ships, including a visit by Explora I from MSC Group’s new luxury cruise brand, Explora Journeys, and the freshly refurbished Renaissance When it launches in 2024, Disney Cruise Line’s Disney Treasure will pay homage to the fictional land of Agrabah from Aladdin in the ship’s Grand Hall. 18
Gibraltar to construct new cruise terminal DID YOU KNOW? According to CruiseMapper, there are more than 2,000 ports Gibraltar is to build a new 3,817-square-metre, sustainable cruise terminal. The ground floor of the two-storey facility will be used to process cruise passengers, while the first floor will be used for events and conferences, and possibly feature several shop units. “This new facility will provide a luxurious passenger experience, in a worldclass environment, including improvements in the surrounding area,” said Vijay Daryanani, Gibraltar’s Minister for Tourism. Photo: Viking Photo: Ministry of Business, Tourism and The Port Photo: Royal Caribbean International which cruise ships can dock at around the world. Viking Sobek to sail additional Nile River cruises Viking’s 82-passenger ship Viking Sobek will offer Nile River sailings after its debut in 2025, becoming the sixth ship in the cruise line’s fleet to sail the 12-day ‘Pharaohs and Pyramids’ itinerary. “We are very pleased with the continued interest in Egypt and are proud to be the only western company to build, own and operate ships on the Nile,” said Torstein Hagen, chairman of Viking. 19
Anchorage Hubbard Glacier Skagway Glacier Bay Juneau Sitka SEATTLE Perfectly positioned With three shore power cruise berths, a natural deep water harbor, award-winning airport, and a vibrant tourism economy, Seattle is perfectly positioned as the largest cruise port on the West Coast. Ketchikan Prince Rupert Vancouver Victoria Seattle Astoria Eureka San Francisco Monterey Santa Barbara Los Angeles San Diego Ensenada LEARN MORE www.portseattle.com/cruise por tseattle.org
HaifaPorttocreateIsrael’sfirst purpose-built cruise terminal AIDA Cruises to call at Japanese ports for the firsttimein2025 Gadot Group, after the port was privatised earlier this year. Bermello, Ajamil & Partners, which has successfully executed cruise terminal projects in six continents, has created a design that aims to be “especially sensitive to the history and culture of Israel” as well as the planned waterfront development. Photo: Haifa Port Company Haifa Port in Israel has appointed Bermello, Ajamil & Partners to design the country’s first purpose-built cruise terminal. The new cruise terminal is set to become the first significant project for the port’s new owners, majority stakeholder Adani Ports and Special Economic Zone and minority partner Photo: Unsplash/Atul Vinayak MARKETWATCH AIDA Cruises will call at several ports in Japan for the first time as part of its 2025 cruise programme, which includes a 15-day ‘Grand Japan Round Trip’ onboard AIDAstella. The ship will depart from the port of Yokohama in Tokyo Bay on 2 April, before visiting the ports of Tokyo, Kobe, Kanmon Passage, Busan, Kanazawa, Niigata, Akita, Hakodate, Miyako and Shimizu. The cruise will then end with a return to Tokyo on 17 April. Colombia prepares for growth in 2023-2024 cruise season Photo: ProColombia Colombia is preparing for the start of its 2023-2024 cruise season, with the South American country anticipating an economic impact of $50 million from the cruise industry. According to data provided by port authorities to government agency ProColombia, at least 30 cruise lines will make calls in Colombia during the season, carrying an estimated 334,000 passengers. Visiting companies will include Royal Caribbean International, Princess Cruises, Norwegian Cruise Line, Holland America Line, Celebrity Cruises, MSC Cruises, and AIDA Cruises, among others. 21
MARKETWATCH Photo: South Pacific Cruise Forum Tahiti hosts second edition of SouthPacificCruiseForum The second edition of the South Pacific Cruise Forum took place on 18 and 19 October 2023 in Tahiti, led by the South Pacific Cruise Alliance, the Australia Cruise Association and the Tahiti Cruise Club in partnership with the Pacific Tourism Organisation. Delegates from 18 countries and territories in the South Pacific, Europe, Australia and the USA met to exchange ideas with the executives of attending cruise lines, including Ponant, Lindblad, Windstar Cruises, Norwegian Cruise Line, Oceania Cruises, and others. Topics under discussion at the conference included economic issues associated with the industry, delivering inclusive and sustainable cruising, the societal acceptability of cruising and itinerary optimisation for the benefit of local populations. The insular South Pacific represents the world’s largest maritime cruising area, and the region receives more than 2,000 cruise calls a year to its hundreds of islands. DATES FOR YOUR DIARY 14-15 November | Madrid, Spain International Cruise Summit Photo: International Cruise Summit Seatrade Cruise Global 8-11 April 2024 | Miami, Florida, USA www.seatradecruiseevents.com/global The world’s largest cruise event, Seatrade Cruise Global, will bring together the global cruise industry, with more than 600 exhibitors and over 100 cruise brands set to attend. CTO Sustainable Tourism Conference 22-24 April 2024 | St. George’s, Grenada www.caribbeanstc.com The Caribbean Tourism Organization’s annual event examines how member states can implement sustainable tourism policies and programmes. CLIA UK & Ireland 23-25 May 2024 | Southampton, UK cruising.org/en-gb/events/2024/may/ clia-conference-2024 The International Cruise Summit takes place in Madrid, Spain on 14 and 15 November 2023, with an agenda packed with presentations, panels, games, networking and social events. The annual event sees cruise line executives and delegates from all sectors of the cruise industry come together to discuss key issues affecting the industry, from geopolitics issues affecting itineraries, sustainability, and new developments with an eye in the markets of the future and sales strategies. 22 Over two days in Southampton, CLIA UK & Ireland 2024 will offer ship visits, conference sessions, an industry trade fair, and a celebratory evening event. Seatrade Cruise Med 11-12 September 2024 | Málaga, Spain www. www.seatradecruiseevents.com/med Seatrade Cruise Med returns to Malaga in 2024, offering attendees the chance to network with peers, source new itineraries and solutions and learn about the region’s future.
CRUISE PORT TAMPA BAY America’s favorite vacation is back in full swing at Port Tampa Bay. Choose from some of the world’s most popular cruise lines and a host of itineraries throughout the Caribbean and Mexico. And just steps from your ship, Port Tampa Bay guests have an incredible variety of activities and entertainment to enhance their cruise experience, including Ybor City (Tampa’s Latin Quarter), The Florida Aquarium, Sparkman Wharf and Downtown Tampa’s Riverwalk. In fact, all of the greater Tampa region includes close access to Busch Gardens, the top theme parks in the world and the the world’s top-rated beaches, to name a few. Visit www.porttb.com/cruise-destinations-map and find your dream cruise today. E XPLO RE THE C ITY S TE PS F R OM THE TER MI N AL: TOU R.P OR TTB .COM
COVER STORY Reclaiming the cruise crown Hong Kong has long been one of the most popular tourism destinations in Asia. With the sector now showing strong postpandemic recovery, the city is poised to regain its position as the region’s premier cruise hub too. Alex Smith reports H ong Kong’s East-meets-West culture, varied culinary landscape, exciting arts scene and welcoming locals have long drawn tourists to the city, and more than 55 million of them visited in 2019. The city’s ideal position within Asia also made it an attractive hub at the centre of the region’s burgeoning cruising industry, drawing in both regional and international cruise lines. However, as with the rest of the world, the pandemic brought tourism to a standstill in the city. The city’s industry has taken time to regain its previous strength, but tourism surged in 2023. Over four million people visited Hong Kong in August alone, taking the total tourist arrivals in the first eight months of the year to 20 million. The Southeast Asia source market has recovered the fastest, with arrivals from the Philippines, Thailand and Vietnam surpassing prepandemic levels. The number of travellers from mainland China has also been 24 strong, recovering to about 90 per cent of the pre-pandemic amount. Hong Kong’s resurgent tourism sector has also buoyed the city’s cruise industry. An increasing number of cruise lines have committed to deploying their ships in the city or including it within their itineraries. Resorts World Cruises’ Resorts World One began a year-round deployment until April 2024, while Royal Caribbean International’s Spectrum of the Seas will spend winter 20242025 sailing from the city. Celebrity Cruises’ Celebrity Solstice will also make several turnaround calls in Hong Kong in winter 2023-2024 and winter 2024-2025. By the end of 2023, 18 cruise lines will have made more than 160 cruise calls in Hong Kong. “With this encouraging rebound, the Hong Kong Tourism Board (HKTB) has made it a priority to recalibrate its cruise strategy to sustain long-term growth in a bid to reclaim the city’s status as the cruise hub of Asia,” says Kenneth Wong, general manager of MICE and cruise at HKTB. In a testimony to its position as an important cruise centre, the HKTB successfully pitched for the regional industry showcase event, Seatrade Cruise Asia Pacific, to return for the first time in four years. The event took place on
Cruise lines will make more than 160 cruise calls in Hong Kong during 2023 24-26 October 2023 at the JW Marriott Hotel Hong Kong and focused on the theme of ‘Rebuilding Asia Cruising Together’. During the event, the HKTB was able to pursue a multitude of initiatives to entice more cruise brands to deploy more ships in Hong Kong, with its role as host signalling the city’s openness to the industry. Delegates were able to enjoy first-hand the energy and experiences the city has to offer in range of pre- and post-event familiarisation tours and social programmes. Visitors were also invited by the HKTB to an outdoor gastronomic experience at the city’s Wine & Dine Festival. Hong Kong’s location within the Guangdong-Hong Kong-Macao Greater Bay Area also offers a range of opportunities for cruise companies. With the unique advantages of the city’s position in the Greater Bay Area, cruise companies are able to develop products targeted at visitors from cities in Southern Mainland China. The city is connected to the region via the Hong Kong-Zhuhai-Macao Bridge and the 25
COVER STORY M+, Asia’s first global museum of contemporary visual culture, opened in November 2021 High Speed Rail, meaning that cruise lines can more easily attract guests from the 86 million people in the wider Greater Bay Area market. The HKTB has capitalised on this position by forming a partnership with the port of Shekou to develop a Greater Bay Area itinerary for Zhao Shang Yi Dun, the first cruise ship operated by China Merchants Viking Cruises, a joint venture between China Merchants Shekou and Viking Cruises. The partnership will help to add shore experiences and expand passenger sourcing for the cruise line while bringing more cruise visits to Hong Kong. The brand has committed to making multiple calls during the 20232024 winter season. “The HKTB continues to collaborate and communicate closely with cruise line partners to support deployment and operation in the city,” says Wong. “Funding support, shore excursion recommendations and high-profile welcome ceremonies have been lined up to help our partners promote cruise travel in source markets worldwide and put Hong Kong in the spotlight.” 26 To cater for the expected increase in cruise tourism, Hong Kong has invested in improving the infrastructure around the Kai Tak Cruise Terminal. In 2025, the city will complete construction of the Central Kowloon Route, which “The Hong Kong Tourism Board has made it a priority to recalibrate its cruise strategy to sustain long-term growth” will connect Yau Ma Tei with the Kai Tak Development Area in Kowloon Bay and shorten the journey from the cruise terminal to key tourist districts. The journey time to the West Kowloon district, for example, will drop from 30 minutes to just five. New landmark venues are also being built in the Kai Tak Development Area, close to the Kai Tak Cruise Terminal. The Kai Tak Sports Park is set to become the largest sports venue in Hong Kong and offers a variety of sports and park facilities, open spaces, and retail and dining outlets. AIRSIDE, meanwhile, is a large shopping mall that officially opened in October, featuring a range of entertainment and leisure venues. The city’s vibrant range of attractions are constantly being updated and added to as well. Water World Ocean Park, an all-weather indoor and outdoor water park featuring five zones with slides, wave pools and an indoor river, opened in September 2021, and was followed in November that year by M+, Asia’s first global museum of contemporary visual culture. Hong Kong Palace Museum, home to over 900 historic treasures from the Palace Museum in Beijing, opened its doors in July 2022, and the world’s first Frozen-themed land, World of Frozen, is set to open in November 2023 at Hong Kong Disneyland. New events are also being created to add to the city’s appeal. From July to August 2023, the Harbour Chilli Carnival brought live music shows, street performances, X-Games
Over 300 performers carry a glowing dragon through the streets of Tai Hung during the Mid-Autumn Festival exhibitions and pyrotechnics to the waterfront promenade. The Night Vibes Hong Kong campaign, meanwhile, will bring a range of night-time entertainment, arts, cultural and other events to the city from mid-autumn until early 2024. Time-honoured traditional events are also returning. The Cheung Chau Bun Carnival in May saw participants compete in the Bun Scrambling Competition and the Climbing Carnival, while the Hong Kong International Dragon Boat Races returned to Victoria Harbour after a four-year hiatus on 24-25 June. In September, the quaint neighbourhood of Tai Hang came alive during the Mid-Autumn Festival with the Fire Dragon Dance, which involved over 300 performers carrying a glowing dragon through the streets in keeping with a tradition dating back to the 19th century. Hong Kong provides an exciting destination for cruise guests, whether they are looking to immerse themselves in the city’s rich past or wanting to become a part of the vision of its future. Cruise lines looking to bring their guests to experience everything the city has to offer will also find a valuable partner in the HKTB. “The HKTB is committed to working closely with global cruise industry stakeholders to create once-in-a-lifetime cruise experiences and expand the customer base for the entire industry,” concludes Wong. The Hong Kong International Dragon Boat Races are held on 24-25 June 27
FEATURE Naturally appealing From whale watching in Alaska to solar eclipse experiences in Australia, cruise lines are seeking to deliver more natural experiences for their guests. Alice Chambers asks a selection of ports and destinations around the world to highlight a natural feature or phenomenon that has proven to be popular with visiting cruise passengers Orkney, UK Scapa Flow is the largest natural harbour in the Northern Hemisphere and has a central place in the geography and hearts of Orcadians. A rich history of use can be seen across the archipelago from the Neolithic to the Viking, Medieval and World War II periods, when Orkney was the base for Royal Navy fleets. Scapa Flow is 125 square miles of sheltered water that is the home for orca pods, dolphins and seals, as well as many species of birds. Visible from anywhere in Orkney, cruise guests can see the scale of this water that is ‘the island’s lifeblood Ports of Jersey, UK With its small size, measuring just nine by five miles, the island of Jersey is an ideal location for a day trip. Shaped by the sea, the island has the third largest tidal range in the world, and on spring tides the difference between low and high tide can be up to 12 metres. Additionally, Jersey’s beaches have won multiple awards and rank among the cleanest in the UK. With golden sandy bays in the south, Atlantic waves on the west coast, and the sheltered coves and hidden rock pooling spots on the north and east, Jersey’s beaches provide a variety of natural landscapes to explore. 28
Foyle Port, Northern Ireland The spectacular Causeway Coastal Route stretches from Foyle Port in DerryLondonderry in the northwest of Ireland. With dramatic cliffs, picturesque fishing villages and ancient castle ruins along the winding coastline, there is plenty for cruise guests to explore. The showstopper is the spectacular rock formation of the Unesco World Heritage Site, the Giant’s Causeway, which is just under an hour’s drive from the port and delights as the most popular shore excursion. The rugged, raw elemental beauty of the landscape filled with mythical stories truly captures the thrill of nature and adventure! Alicante, Spain Only 11 miles off the coast of Alicante in Spain is the uninhabited island of Tabarca. Accessible by boat from Alicante, this island has been designated as a Marine Reserve by the Spanish Government since 1986. A variety of marine fauna including sea bass, grouper, conger eel and gilthead are protected in this area by an artificial reef that was laid near the island by the Marine Reserve authorities, and the area was declared a ‘Zone of Special Protection for Birds’ by the European Union. Moreover, Alicante’s proximity to Tabarca positions the port as an ideal destination for cruise operators looking to engage stargazing enthusiasts. In the winter for example, constellations such as Orion, Taurus and Auriga can all be seen from the island. Crotone, Italy Crotone, home to Pythagoras and a Greek-founded city more ancient than Rome, is Italy’s largest marine protected area, spanning 15,000 hectares. Nestled by the sea, its historic core features the impressive Castle of Carlos V and an ancient cathedral dedicated to the Madonna Nera. The region is adorned with ancient towers and castles that are centuries old, including the sea-bound Aragon Fortress of Le Castella. Crotone also serves as a gateway to the towering Sila Mountains, a 150,000-hectare region. Within the Sila National Park, located an hour from Crotone, cruise guests can explore villages and participate in water sports activities like river rafting. 29
FEATURE Port of Tromsø, Norway Cruise guests can immerse themselves in the captivating wonders of Tromsø, where nature paints its artistry across the Arctic sky between September and March with the northen lights. Visitors during this time can see lights of green, purple and blue. They can also experience the phenomenon of the midnight sun, where the sun casts a warm golden glow across the landscape even during the latest hours of the night and earliest of the morning. Port of Turku, Finland Sometimes, the journey is just as important as the destination. This can surely be said about the stunning archipelago leading to the port and city of Turku. The vast archipelago area consists of over 40,000 islands and islets, all of which are unique in their own way. As visitors approach the Port of Turku, the fairway narrows and the scenery is adorned with multiple historic villas on both sides. The archipelago offers pristine natural scenery and tranquillity, as well as authentic and active experiences such as kayaking and cycling. Northern Territory, Australia Australia’s Northern Territory is home to some of the most iconic natural wonders of the world, along with an ancient Aboriginal culture that is intrinsically connected to the land. Onshore opportunities include scenic flight tours to explore the World Heritage-listed Kakadu National Park. Guests can see horizons from the air, as well as spot crocodiles and other wildlife in their natural habitat. They can also visit one of the thousands of Aboriginal rock art sites in the park to learn more about the oldest living culture in the world. Only 90 minutes from Darwin Port, passengers can experience the Litchfield National Park, an ancient landscape shaped by water, featuring waterfalls and crystal clear pools surrounded by monsoonal forests. 30
Prince Rupert, Canada The Butze Rapids trailhead, just a 10-minute drive from the Prince Rupert Cruise Port in British Columbia, Canada, rewards walkers with views of the Pacific Northwest along with strategic stops and informative signage. Visitors can explore the unique Great Bear Rainforest ecosystem, brimming with rich flora, fauna and Indigenous heritage. They can also witness the dramatic reversing tidal rapids phenomenon, most striking during extreme tide ranges, and peak flows between high and low water. The trail meanders through second- and old-growth forests in the Coastal Western Hemlock bio geoclimatic zone, including open muskegs and stunted shore pines, shaped by challenging growing conditions. St. Kitts, Caribbean St. Kitts boasts a rare, expanding rainforest that allows travellers to experience nature and encounter a vibrant variety of wildlife. Originally named Liamuiga, meaning ‘fertile land’, the island is home to an array of animals such as hummingbirds and vervet monkeys. Cruise guests can come face to face with these animals and see tropical plants like soursop and banana trees on a guided rainforest walk. They can also hike up Mount Liamuiga, the dormant volcano that is the island’s highest mountain and offers views of the rainforest below. 31
FEATURE Sailing towards a greener future Laura Hyde takes a closer look at a selection of the ports that are installing shore power facilities for a more sustainable cruise industry C ruise ports and operators across the globe are adopting modern technologies and upgrading vessel fleets to ensure the industry becomes more environmentally friendly in the future. For ports, one of the most significant developments is in the growing movement towards installing shore side electricity (SSE) systems, which allow ship engines to be switched off to reduce in-port emissions by up to 98 per cent. The International Maritime Organization’s (IMO) net-zero goals and fuel targets have put sustainable operations firmly on the agenda for cruise ports, making an investment in onshore power systems increasingly attractive. According to Cruise Lines International Association (CLIA)’s 2023 Global Cruise Industry Environmental Technologies and Practices Report, there are currently 34 ports worldwide which have at least one cruise berth equipped with onshore power, with a further 24 projects funded and an additional 16 projects in the planning stages. There are 120 ships in the global fleet fitted with SSE systems, representing 45.5 per cent of CLIA member ships, up from 24 per cent in 2018. The CLIA report predicts this will increase to 71.1 per cent by 2028, thanks to 35 newbuilds, which will be fitted with SSE systems, and retrofitting projects scheduled for a further 67 ships. 32 SHORE POWER AROUND THE WORLD Miami, Florida, USA The Shore Power Program is a partnership between PortMiami, its cruise partners (Carnival Corporation, MSC Cruises, Norwegian Cruise Line, Royal Caribbean Group, and Virgin Voyages) and Florida Power and Light Company. Upon completion by end of 2023, shore power capability will be available at five cruise terminals with the ability to plug in three ships at a time. In 2021, Miami-Dade County Mayor Daniella Levine Cava launched an initiative to bring shore power to PortMiami in collaboration with major cruise line partners. port calls and 340,000 passengers, shore power has enabled the port to honour its commitment to improve air quality and reduce greenhouse gas emissions on and around San Diego Bay. Portsmouth, UK Portsmouth International Port has secured a £19.8 million ($24 million) grant to design, build and operate a shore power system across its three busiest berths. The grant comes from the Zero Emissions Vessels and Infrastructure competition, funded by the UK government and delivered in partnership with Innovate UK. Portsmouth City hopes to reach net carbon neutral status by 2030. Seattle, Washington, USA Southampton, UK The Port of Seattle has a shore powerconnected berth at the Smith Cove Cruise Terminal, and a project is underway to install shore power at the Pier 66 cruise berth, which aims to be ready for use in 2024. The port has also set a goal to have 100 per cent of homeporting cruise ships equipped with shore power capability, and to have these connected on every call, by 2030 or sooner. Associated British Ports (ABP)’s Port of Southampton shore power facility opened in April 2022. The total cost of the project was £9 million ($10.9 million), supported by a grant from the Solent Local Growth Deal and arranged through the Solent Local Enterprise Partnership. ABP worked with PowerCon as the main contractor to implement the scheme on site. San Diego, California, USA Kiel, Germany At the Port of San Diego, two cruise ships can simultaneously use shore power. With a cruise season featuring around 100 The Port of Kiel’s first shore power supply plant has been operational at the Norwegenkai since May 2019 supplying
Photo: Unsplash/welovebarcelona Photo: Portsmouth International Port Color Line ferries. This ensures 44 per cent of the energy demand of the vessels berthing in the port of Kiel are covered in an emission-free and climate-neutral way. The port uses 100 per cent green power when supplying its customers with shore power through the new shore power plant, which was officially inaugurated on 25 September 2023 during a port call by MSC Cruises’ flagship MSC Euribia. Barcelona, Spain The Port of Barcelona has put out to tender the construction of an electrical substation as part of the Nexigen Project, which will allow the port to provide power to its quays. The works will have a budget of €14 million ($17 million) and will include the design of the substation, Funding has been secured for shore power projects in Barcelona, Stockholm and Portsmouth 33
Photo: PowerCon Photo: Felix Seifert FEATURE Cruise ships can connect to shore power systems at Trondheim, Aarhus and Miami (clockwise from the top) the management and execution of its completion, and the maintenance and operation of the substation for two years after construction. Construction is expected to be completed in 2025. Tarragona, Spain Port of Tarragona is finalising the preliminary planning stages of a shore power project at the Balears Wharf, which it hopes to begin in 2025, with operations beginning in 2027, with a power of 48 megawatts. Valencia, Spain The Port Authority of Valencia (APV) aims to become an emission neutral port by 2030. Construction of a new passenger terminal equipped with shore power is underway and MSC Group plans to expand its shore power at the port before 2026. “The decarbonisation 34 of the ports is already an unstoppable and urgent process,” says Mar Chao, APV president. Trondheim, Norway Trondheim Port has delivered shore power to Hurtigruten Expeditions ships more than 20 times since 2022, serving 50 hertz and up to 2.5 megawatts. The development has driven the port to plan a shore power facility at the main cruise pier, catering to all ship sizes and needs. In alignment with its strategy, the port aims to have these facilities operational by 2026, making a commitment to environmental sustainability and a cleaner maritime future. Stockholm, Sweden Ports of Stockholm is investing in shore power connection facilities for cruise ships at two city centre quays. Building the facilities at two berths at Stadsgården makes Ports of Stockholm the first port in Sweden to offer cruise ships a shore power connection. The environmental initiative, in collaboration with other Baltic Sea ports, will result in significantly lower emissions of carbon dioxide and air pollutant particles from the cruise ships in Stockholm and the Baltic Sea area. The plants will be ready during the 2024 cruise season. Aarhus, Denmark In June 2023 Port of Aarhus opened its first shore power facility for cruise ships by successfully connecting AIDA Cruises’ AIDAmar to shore power. The port’s investment in shore power is part of a wider sustainability strategy, which aims to make the port the most sustainable in the Baltic Region. Copenhagen, Denmark Copenhagen Malmo Port (CMP) inaugurated its first shore power facility in October 2021 in partnership with the Danish company, DFDS Seaways. CMP has since partnered with the Municipality of Copenhagen and By & Havn to establish shore power for cruise ships at both the Langelinie and Oceankaj terminals in Ydre Nordhavn.
SHORE POWER for zero emission cruise calls 2018 Port of Kristiansand, Norway Coming 2024/25 2020 Port of Rostock, Germany Port of Copenhagen, Denmark 2021 Port of Bergen, Norway Port of Amsterdam, Netherlands 2022 Port of Southampton, UK Port of Rotterdam, Netherlands 2023 Port of Aarhus, Denmark Port of Bremerhaven, Germany 2023 Port of Hamburg, Germany Port of Oslo, Norway 2023 Port of Miami, USA Your Port?? Port of Turku… literally a green port Nestled in a stunningly beautiful archipelago amongst more than 40,000 islands you will find the welcoming city and port of Turku. • Exclusive full-service port • No congestion • Cruise friendly destination www.portofturku.fi | Tel. +358 44 5560181 | #cruisedestinationturku www.powercon.dk
FEATURE Powering transformation Image: Fjuel We asked selected shore power technology providers about the advantages of their solutions for ports Svetlana Hansen, Chief Commercial Officer, Fjuel Photo: Blueday Technology At Fjuel, we are a Norwegian tech company with in-depth experience in the establishment and operation of shore power units. We help ports to take smart decisions during the crucial process of acquiring shore power and charging facilities. When the infrastructure is established, we provide ports both live data-powered software for easy and profitable operation and usage of the facilities, as well as charge point operation services. So, if you’re looking for an experienced energy partner that can help you become an emission free port by 2050, Fjuel is the partner for you! Hans Petter Heggebø, Chief Commercial Officer, Blueday Technology 36 With our BluEco Shore Power solution, all types of ships can be powered up with the needed energy and shut down the onboard generators, meeting the stringent environmental regulations for ports worldwide in the most efficient way. The system fulfils all different power requirements of a port operator, shipowner, and grid supplier. It can be installed at any port and adapted to any berth topology and power requirement. Our turnkey solutions providing shore connections for berthed ships is ensuring the reliability and safety of the power system requirement and provides a fast, simple, and flexible connection to the ship.
Shore power is an important part of the energy transition BluEco Shore Power (R) No ship is to big for us We shape the future of shore power supply Let’s make a difference
FEATURE Shore power becoming the new normal Photo: Port of Kristiansand Jacob Bjarkam and Ralf Nielsen of PowerCon explain how the company has helped push shore power to the front of the maritime industry’s sustainability efforts F or almost a decade, PowerCon has pioneered developing and delivering modular shore power solutions for ports around the world, spearheading the increased deployment of the technology across the industry. Cruise ports and lines alike are increasingly working towards achieving more sustainable operations and shore power has evolved into a main solution to achieve those goals. Headquartered in Denmark, PowerCon has undertaken many projects as turnkey supplier, covering the full project scope from grid to ship. Each installation uses the same methodology of integrating the main components into standard shipping containers, allowing a ‘building block’ approach that enables the firm to put 38 together the most suitable solution for any port. “From little interest just a few years ago, we have seen a strong increase in the number of ports interested in getting shore power installed,” says Jacob Bjarkam, head of sales at PowerCon. “With an expectation of shore power becoming a license to operate, many ports from around the world come to us due to our profound experience. But more cruise lines also see shore power as a main tool in fulfilling their own sustainability goals, so it’s a win-win as shore power benefits the cities, destinations, and ports alike.” Today, PowerCon is a leading supplier with numerous references to prove that the technology makes a big impact in lowering carbon emissions. From initially helping ports across the European region, the company is most recently expanding into America where it is working with PortMiami in Florida on its new shore power project, which will be the largest in the world. “We are super excited about our Miami project,” says Ralf Nielsen, business development manager for the Americas at PowerCon. “It takes both us as a company and the shore power industry in general to a whole new level.” As shore power becomes the new normal as a preferred tool in the maritime green transition, PowerCon’s practical experience and innovative products mean that more ports are actively seeking its advice, and the company remains ready to help others begin their own shore power journey.
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MAIDEN SEASON Silver Nova Silversea Cruises’ newest ship offers guests a range of excursions that help them explore local culture and cuisine S On 4 January 2024, Silver Nova will embark on the 71-day ‘Grand Voyage South America’, which will see the ship visit 38 destinations in 18 countries. The ship will leave Fort Lauderdale in Florida and take guests to a variety of destinations. “The ‘Grand Voyage South America’ is for those looking to embrace the true soul and energy of Latin America,” says Justin Poulsen, vice president of itinerary planning and destination development at Silversea. “Highlights on the itinerary include sailing down the Amazon River, visiting the breathtaking Ushuaia and impressive landscapes of the Chilian fjords, immersing in the culture of Lima; Buenos Aires, Argentina; and Montevideo, Uruguay, before heading over to vibrant Rio de Janeiro.” Guests will also have the opportunity to engage with a variety of events that celebrate South American culture. These include a traditional folklore show in Panama; a heritage tour of the hub of art and culture that is Callao Monumental in Lima; an evening at the Amazon Opera House in Manaus, Brazil; and an exclusive trip to the Barbados Polo Club where guests can mingle with Bridgetown’s top polo Photo: Silversea Cruises ilver Nova, the newest ship from Silversea, embarked on its maiden voyage on 14 August 2023. The ship left Venice, Italy, for a seven-day roundtrip voyage through the Adriatic that called at Piran in Slovenia, Zadar, Dubrovnik, Split, and Rovinj in Croatia and Kotor in Montenegro. Following its maiden voyage, Silver Nova spent summer 2023 in the Mediterranean and will be sailing in the Caribbean and Central America from 18 November 2022, starting with a 31-day voyage from New York, to Lima, Peru. Rio de Janeiro, Brazil, is one of the key destinations on the ‘Grand Voyage South America’ 40
Photo: Silversea Cruises Silver Nova departed on its maiden voyage on 14 August 2023 players followed by an intimate dinner. Furthermore, when Silver Nova reaches Rio de Janeiro, Brazil, on 12 February, guests will be able to experience the Rio Carnival, with access to a VIP section close to the parade with seating, buffet and a full bar. In addition to cultural experiences and events, when it comes to planning itineraries and experiences Silversea also considers how the architecture of Silver Nova will play into the destinations the ship visits. “We specifically chose itineraries where the destination can come alive onboard through the generous visibility from anywhere on the ship thanks to the expanse of glass and asymmetrical, horizontal design,” says Poulsen. “For example, sailing the Inside Passage in Alaska will be an extremely vivid and engaging experience.” Onboard offerings such as S.A.L.T., the Sea And Land Taste dining experience, also play a part in the ship itineraries. The S.A.L.T. Kitchen offers an immersive restaurant option for guests, with a menu inspired by the local cuisine of whichever region Silver Nova is visiting at the time. Guests onboard Silver Nova can also take part in the S.A.L.T. Lab, an interactive cooking laboratory where guests can get practical experience cooking local recipes. The S.A.L.T. experience continues onshore too, with several excursions that allow guests to gain hands-on experience with the food and culture of the destinations they visit. For example, guests on voyages that stop in Cartagena, Colombia, will have the opportunity to take part in the S.A.L.T. Modern Columbian Cuisine experience, in which they will visit the Bazurto Market before travelling to the neighbourhood of Getsemani for a five-course meal prepared by awardwinning Colombian chefs. “Our itineraries are designed to deliver a carefully curated journey through a destination, leveraging our deep knowledge and expertise to craft the right experiences that support the overall itinerary narrative.” says Poulsen. 41
MAIDEN SEASON Queen Anne Cunard’s Queen Anne is scheduled to debut in May 2024, with itineraries exploring Western Europe, the Western Mediterranean and the Norwegian Fjords W craftmanship, storytelling, style, innovation and heritage. Interior design teams searched the Cunard archives at the University of Liverpool for historical layouts, materials and patterns from the last 180 years of the brand to ensure the ship’s aesthetic is reminiscent of Cunard’s gilded age. To pay homage to the brand’s long history, Queen Anne also has an original early-1700s coin from its namesake’s reign, alongside a specially commissioned coin, embedded in its keel by Captain Inger Klein Thorhauge during the keel laying ceremony. “Queen Anne marks a new era for Cunard with reimagined signature spaces and experiences, designed with distinction and underpinned by seafaring expertise and outstanding White Star Service, redefining the Cunard brand and aiming to set the benchmark for the industry,” says Tom Mahoney, director of UK sales at Cunard. “Queen Anne’s breathtaking interiors take inspiration from Cunard’s past, celebrating the beautiful art deco style finishes that the brand is known for, to define a striking new design direction for the future.” Queen Anne will spend its maiden season sailing from Southampton, UK, calling at over 60 ports in destinations such as the Canary Islands, the Norwegian Fjords, the Mediterranean, the British Isles and Northern Europe. The ship’s maiden voyage is a seven-night cruise from Southampton to Portugal’s Image: Cunard hen Cunard’s Queen Anne sets sail for its inaugural voyage on 3 May 2024, it will become the 249th ship to sail under the Cunard flag, bringing the number of ships in the cruise line’s fleet to four for the first time since 1999. Constructed by Italian shipbuilders Fincantieri, Queen Anne is a 113,000gt, 3,000-guest ship with 14 decks. The central Grand Lobby spreads over three decks and houses a contemporary sculpted mural celebrating ocean travel. A total of six standards of accommodation are available to guests onboard, with 15 dining venues. Queen Anne’s interiors have been designed with five ideals in mind: 42
Photo: Cunard Queen Anne’s maiden season offers passengers the opportunity to visit Tenerife’s Mount Teide, the third tallest volcanic structure in the world capital Lisbon, stopping at La Coruña in Spain along the way. “We chose Northern Europe for part of Queen Anne’s maiden season because this beautiful part of the world offers such a captivating blend of history, culture, and stunning landscapes,” explains Mahoney. “There are so many highlights to mention, but of course, its maiden voyage to Lisbon will be an incredibly momentous occasion for Cunard and any guest fortunate enough to be on that voyage will experience a truly once-in-a-lifetime cruise.” Following the maiden voyage, Queen Anne will set off from Southampton for a 14-night roundtrip calling at Funchal on the Portuguese archipelago of Maderia in the Atlantic Ocean, followed by calls at Lanzarote, Gran Canaria, Tenerife in the Canary Islands, then La Coruna in Spain. “One highlight that I have to mention is Queen Anne’s 14-night British Isles sailing from 24 May to 7 June 2024, which will be a fantastic opportunity to showcase our new ship to cruise lovers across the nation,” says Mahoney. “The port call in our spiritual home of Liverpool on 3 June 2024 will be a fantastic moment in time.” During this voyage, Queen Anne will sail from Southampton up to Newhaven in Scotland, where guests can disembark and visit Edinburgh two miles away. Once back onboard, the ship will cruise the Firth of Forth, sailing past Bass Rock – an imposing volcanic island that has been the setting of many Viking “The port call in our spiritual home of Liverpool on 3 June 2024 will be a fantastic moment” and smuggler tales – before calling at Kirkwall in the Orkney Islands. From here, Queen Anne will sail to Inverness, where guests can explore the Scottish Highlands, try to spot the Loch Ness monster and sample a dram of whisky at one of the regions distilleries. Once guests re-embark, Queen Anne will spend two days scenically cruising the Hebrides islands before calling at Greenock. The ship will then head to Belfast in Northern Ireland, Liverpool in England, and finally the seaside town of Cobh in Cork, Ireland, where ships berth just 200 yards from the town centre. The cruise will then conclude with a return to Southampton. Queen Anne will then sail two Western Mediterranean voyages, before returning to Scandinavia and Northern Europe for a further four sailings. “The launch of Queen Anne is a hugely significant occasion for the brand and something that we are all incredibly excited about,” says Mahoney. “We are the pioneers of luxury ocean travel and with Queen Anne we are taking inspiration from our past to define our next chapter. From a commercial perspective, the addition of Queen Anne to our fleet will represent an increase of more than 44 per cent capacity and we are very much looking forward to its maiden world voyage in 2025, where we can show it off to the entire globe.” 43
MAIDEN SEASON Seven Seas Grandeur Regent Seven Seas Cruises’ newest ship will spend its maiden season exploring the Mediterranean and the Caribbean R egent Seven Seas Cruises’ sixth ship, Seven Seas Grandeur, is set to debut in November 2023 with a seven-night maiden voyage from Venice, Italy, to Barcelona, Spain. The 746 guests embarking on that first voyage will experience the new standard of service that Regent’s 548-strong crew are aiming to deliver onboard the luxury ship. “Seven Seas Grandeur has been inspired by the past and stunningly reimagined for the future, exemplifying our ‘Heritage of Perfection’,” says Caroline Smith, international managing director of Regent Seven Seas Cruises. “The one-of-a-kind Regent Suite is an experience like no other. The ultimate retreat is complete with an in-suite spa, Tresse Minipool, and a lavish bedroom featuring a world- “Our guests sailing Grandeur’s maiden season will be able to deep dive into paradise in complete luxury” 44 renowned Hastens bed. The ship will also offer impeccable personalised service, and dining in fabulous signature restaurants, including a reimagined Compass Rose and Prime 7.” The ship will be home to a multimillion-dollar art collection, featuring a one-of-a-kind, handcrafted objet d’art known as Journey in Jewels, the first-ever Fabergé egg to be permanently exhibited at sea. Sarah Fabergé, great-granddaughter of late Russian jeweller Peter Carl Fabergé, is godmother to Seven Seas Grandeur, and will christen the ship at a gala in Miami, Florida, on 10 December 2023. Seven Seas Grandeur highlights Regent’s longstanding partnership with jewellery maison, Fabergé. In addition Seven Seas Grandeur features interiors designed by Studio DADO and an array of suites in 15 accommodation categories
En route… Seven Seas Grandeur will travel from Barcelona in Spain to Miami in Florida, USA, in November 2023, after which it will sail a number of itineraries Photo: Unsplash/Alberto Bazan 21 COMFORT ACROSS THE CANAL Dec This 16-night ‘Comfort across the canal’ itinerary explores Central America with port calls in Costa Rica, Nicaragua, Guatemala, and Mexico. Guests will spend a day in Cartagena, Colombia and Acapulco, Mexico, before the cruise ends in Los Angeles, California, on 6 January 2024. to being home of Journey in Jewels, Grandeur will also sail a ‘Spotlight on Fabergé’ voyage hosted by Sarah Fabergé. Embarking from Civitavecchia Port in Rome, Italy, on 1 July 2024 for 10 nights, ‘Spotlight on Fabergé’ will bring guests into the world of the jewellery maker with an onboard programme of events while also exploring the Mediterranean. During its maiden season, the ship will sail 17 voyages in the Caribbean with two transatlantic crossings. It will then spend spring 2024 sailing in the Mediterranean. “We cannot wait to launch Seven Seas Grandeur with a maiden season of incredible itineraries in the Caribbean,” says Smith. “Our guests sailing Grandeur’s maiden season will be able to deep dive into paradise in complete luxury. Our unlimited included shore excursions set us apart because they offer such an authentic way to get under the skin of a destination. From walking the historic streets of Antigua, Guatemala, and Cartagena, Colombia to exploring the reefs off the coasts of Honduras and the Cayman Islands, our guests will be able to tap into a range of interests and enjoy unforgettable experiences.” Photo: Unsplash/Dietmar Lichota This 10-night Western Caribbean itinerary is a roundtrip from Miami, calling at Puerto Plata in Dominican Republic, San Juan in Puerto Rico, Gustavia in St. Barts, Roseau in Dominica, St. John’s in Antigua and Tortola in the British Virgin Islands. Seven Seas Grandeur will then sail another Western Caribbean itinerary, before embarking on two Eastern Caribbean sailings, the second of which ends in New York. 10 OCEAN AIR AND SPANISH FLAIR Apr Photo: Unsplash/Tania Fernandez Photos: Regent Seven Seas Cruises 17 ISLAND JOY AND CRUISE COMFORTS Feb This 14-night transatlantic sailing takes guests from New York to Barcelona, via Bermuda and the Azores situated in the middle of the Atlantic between Europe and North America, before offering guests extended sailing of the Iberian Peninsula’s highlights including Spanish ports Valencia and Cartagena. The cruise ends in Barcelona on 24 April 2024. 45
MAIDEN SEASON Carnival Jubilee The third Excel-class ship will begin sailing in the Western Caribbean in December 2023, allowing guests to experience some of Carnival Cruise Line’s most popular destinations C feature and casual indoor and outdoor seating areas. Guests can visit Coastal Slice for fresh pizza, Beach Buns for sandwiches or hot dogs, and the nautical-themed Marina Bar for coffee or cocktails. Rudi’s Seagrill and Cucina del Capitano both offer indoor and al fresco seating and complete The Shores zone. “The ship will pay homage to the ocean in many ways, from the use of technology and design to the incorporation of new food and beverage offerings to heighten and enhance the theming,” says Fred Stein, Carnival’s vice president of revenue planning and deployment. “When our guests walk into these spaces, they’ll feel like they’re being transported to a totally different place – from boardwalk-style attractions and restaurants to an underwater world.” Carnival has chosen to introduce the new experiences onboard Carnival Jubilee in the Western Caribbean, as the ship embarks on a maiden season of seven-day itineraries that will visit popular destinations such as Mahogany Bay in Honduras and Costa Maya in Mexico. But it’s another Mexican port that Stein highlights as a particular draw. “The Western Caribbean is home to several destinations that are among the most popular with our guests,” says Stein “The region allows us to offer week-long cruise vacations that feature multiple visits to an array of ports, including one of our most popular ports overall: Cozumel, Mexico.” Stein also highlights the wide-ranging appeal of the available excursions as another key reason for Carnival choosing Photo: Carnival Cruise Line arnival Cruise Line is to debut its latest Excel-class ship, Carnival Jubilee, in December 2023, introducing a range of new experiences alongside returning favourites such as the Bolt rollercoaster and Shaquille O’Neal’s Big Chicken restaurants. The ship will feature two new zones, Currents and The Shores, which are inspired by the ocean. Currents will include six LED windows and an LED ceiling, which will combine with theatrical show lighting and sound design to create an immersive environment for guests as they try cocktails at new bar Dr. Inks, Ph.D. and The Golden Mermaid lounge or creole cuisine at Emeril’s Bistro 717. The Shores, meanwhile, is intended to recall the seaside, with a boardwalk featuring a Ferris wheel-inspired ceiling 46
Photo: Carnival Photo: Cruisecredit Line Cozumel in Mexico is one of Carnival Cruise Line’s popular destinations the Western Caribbean for Jubilee’s maiden season. “Shore excursions in this region offer something for everyone – from touring the ancient city of Tulum near Cozumel to snorkelling in Costa Maya,” he says. “These destinations offer guests the opportunity to experience sundrenched beaches and turquoise blue water surrounded by lush vegetation and exotic wildlife.” Carnival Jubilee will homeport in Galveston, Texas. Stein explains that the decision to debut the ship at one of Carnival’s busiest ports will have wider strategic benefits for the cruise line beyond the success of Carnival Jubilee’s maiden season. “It is important for us to bring our upcoming flagship to our homeport of Galveston,” he says. “Galveston is one of our most popular homeports, and the addition of Carnival Jubilee brings not only an all-new cruise experience and increased capacity – it also gives us the opportunity to freshen our offerings for the other popular ships homeported there, Carnival Dream and Carnival Breeze. Building on our strong portfolio of options out of Texas will give our guests in that region great new options as they look ahead and plan for their future vacations.” Ultimately, concludes Stein, the most important consideration for Carnival when deciding on any of its itineraries remains its guests. “We’ll judge the first season for Carnival Jubilee the same way we judge the maiden season of every new ship – based on the feedback from our guests,” he says. 47
MAIDEN SEASON Icon of the Seas Royal Caribbean International’s newest and biggest ship will make its debut in January 2024, departing from PortMiami on both Eastern and Western Caribbean voyages I con of the Seas will become the biggest cruise ship in the world when it begins sailing in January 2024, and Royal Caribbean International has made the most of the space the ship offers by incorporating a host of new, expansive venues and attractions. Icon will be divided into eight neighbourhoods, five of which have been designed specifically for the ship, and will offer over 20 dining venues and 15 bars and nightlife experiences. Icon will also offer a range of new outdoor venues, which, like the ship, will break several industry records. Royal Bay will be the largest pool at sea, while Category 6 will be the biggest waterpark at sea and Frightening Bolt will be the tallest drop slide on a ship. To enable guests to make the best use of these new attractions, the ship must sail itineraries to destinations with good weather. According to Bert Hernandez, senior vice president international at Royal Caribbean International, this is one of the main reasons the cruise line chose to base Icon in the Caribbean for its maiden season. “Icon was designed to be the icon of vacations – one that combines the best of beach escapes, resort getaways and theme park thrills into one unforgettable family vacation,” says Hernandez. “With Icon’s debut in January, we needed to Icon of the Seas, the world’s largest cruise ship, will start sailing from Miami in January 2024 48
Royal Caribbean will open a new adults-only area, Hideaway Beach, on Perfect Day at CocoCay select a climate that was well suited to showcasing all of the incredible offerings guests will find onboard. Plus, we also wanted to ensure that guests on Icon had the opportunity to visit our private destination – Perfect Day at CocoCay in The Bahamas – where adventurers can create their ideal day.” Icon will homeport in Miami for its inaugural season, offering sevenday Western and Eastern Caribbean itineraries. The choice of Miami as the new ship’s first home was an easy one for the cruise line. “Royal Caribbean has a long history in Miami as we have been sailing from there for more than 50 years,” says Hernandez. “As the ‘Cruise Capital of the World,’ Miami is the ideal option to welcome Icon when she arrives in January.” During each week-long voyage onboard Icon, guests can expect to visit some of the most popular destinations in North America, with calls in Mexico, Haiti, Puerto Rico, Honduras and St. Maarten. They will also have the chance to experience a variety of different shore excursions along the way, says Hernandez. “On the Eastern Caribbean itinerary, holidaymakers have their choice of picturesque locales from a new range of destinations,” he says. “Travellers can get their adrenaline fix ziplining through lush forests in Philipsburg, discover the rich history of San Juan and recharge in Royal Caribbean’s private destination, Labadee. “If guests want to head west, then our island-hopping itinerary is for them. Guests can explore ancient Maya ruins in Puerto Costa Maya, marvel at the dense jungles of Roatan and swim in the crystal-clear waters of Cozumel.” Both Eastern and Western Caribbean itineraries onboard Icon will visit Perfect Day at CocoCay, which will open its first adults-only area, Hideaway Beach, in January just as the ship begins its first sailings. It will offer a private beach and pools, new venues for drinks and dining, exclusive cabanas, live music, and more. “Perfect Day at CocoCay has been incredibly popular with guests since its inception and is our guest’s number-onerated destination,” says Hernandez. “It is a destination that truly offers something for everyone, with experiences for children and families – such as the 13 waterslides at the record-breaking Thrill Waterpark and the largest freshwater pool in the Caribbean – and now an adults-only paradise, Perfect Day at CocoCay is designed for every type of vacationer, from ship to shore.” 49
PLANNER PERSPECTIVE Striking the right balance Jacqui Nobile from Marella Cruises tells Alice Chambers why Marella Voyager’s maiden season is providing guests with a new reason to visit their favourite destinations W and exploring new destinations offers a chance to step out of the ordinary. “As you often see when we introduce a new ship to the Marella fleet, we also choose the firm customer favourites. In this case, we selected Palma and Barbados to give our most loyal customers a new reason to return to their favourite destinations.” Marella Voyager debuted on 31 May 2023 in Malaga, Spain, and was named by Nobile herself, alongside co-godmother and Marella’s chief purser Tatyana Olkhovska. The ship has been homeporting in Palma, Majorca, since its launch and sailing on Marella’s ‘Magic of Spain’, ‘Cosmopolitan Classics’ and ‘Highlights of the Mediterranean’ itineraries. Some of the Spanish destinations it has called at to date Photo: iStock/SerrNovik “It’s all about striking a balance between the unknown and the known” hen new ships are brought into a fleet, it’s essential for cruise lines to introduce an exciting and successful shore excursion programme. So ahead of Marella Cruises’ Marella Voyager debut in May 2023, Jacqui Nobile, senior destination services operations manager at Marella Cruises, was busy preparing the perfect itinerary to entice guests onboard. “It’s all about striking a balance between the unknown and the known,” she says. “Showing people the unexpected side of a destination alongside the bucket list sites they want to tick off is an important part of my job alongside showcasing local beauty, culture, food, wine and people. Guests want to see things they don’t see every day Marella Voyager called at Livorno, Italy, during its ‘Highlights of the Mediterranean’ itinerary, providing guests with the chance to explore Florence and Pisa 50
Photo: iStock/ NANCY PAUWELS The vessel will visit “firm customer favourites” such as Barbados in the Caribbean include Cadiz, Cartagena and Valencia, as well as nearby cities in Gibraltar, Majorca, Italy and France. “It’s a real team effort to create an itinerary for a new ship,” says Nobile. “For the core itinerary planning process, we worked with commercial, marine, destinations, finance, hotel operations and customer experience teams. As fly-cruise is our core product there is a lot of input and work with the airline team too, as well as our beach partners that assist with the flying and our Cruise & Stay programmes. “For my part, I’m here to answer why we would take a ship full of guests to a particular destination or port. I ensure that we know what the destination has to offer, making sure we can deliver on that and then showcasing it.” Marella Voyager’s maiden season visited the French Riviera during its ‘Cosmopolitan Classics’ trip. allowing guests to visit sites such as the Grand Prix circuit and Casino de Monte-Carlo in Monaco, and the hilltop village of St Paull and Grasse in Nice. “Livorno in Italy also makes Florence and Pisa accessible, which are two must-visit places,” adds Nobile. “The ship heads to the Caribbean for the winter season, golden sandy beaches and sunshine – what’s not to love in every port? Sailing around Antigua on a catamaran while enjoying a lobster lunch delivers special moments every time.” Marella Voyager will operate on its ‘Paradise Islands’, ‘A Taste of the Tropics’ and ‘Tropical Delights’ itineraries starting from November 2023. According to Nobile, the Marella team followed a certain criteria when deciding which ports to include in Marella Voyager’s maiden season. “Lots of factors get taken into account when we’re choosing ports, ranging from the obvious things like distances, speeds, port facilities to the more people-centric elements like the local infrastructure and availability of guides and buses,” she says. “The ease of getting into the destination, especially the port and local area, is key for us as a destination services team. We want to ensure all our guests, whether they opt for an excursion or to explore independently, can enjoy and maximise their time in the destination. We also like to combine big-hitters like Kusadasi, Turkey – a gateway to ancient Turkish city of Ephesus – with lesser-known ports, which provides a nice balance for the seven or 14-night itinerary profiles we have.” Nobile and her team also worked with several associations and external groups to develop the itineraries. “Collaboration has always been the key to ensuring we understand a destination and make the best out of all the ports we visit whilst optimising what the destination has to offer,” says Nobile. “Our local agents, tourist boards, port authorities and cruise associations all play a huge part in ensuring we as a cruise line have the right information and contacts in each destination. Having this information supports the decisions we make for our itineraries.” 51
PLANNER PERSPECTIVE A look back at Egypt’s past Katy Berzins tells Alice Chambers how TUI River Cruises will explore the history of Egypt on its new ‘Legends of the Nile’ itinerary F “Egypt and the areas surrounding the Nile are full of fascinating history and culture which is a perfect fit for our river cruise guests” 52 rom the time of the Pharaohs, the great pyramids, King Tutankhamun, and Queen Cleopatra, the Nile River has played a central role in Egypt’s rich history. Recognising this, TUI River Cruises has created a new seven-night, all-inclusive roundtrip ‘Legends of the Nile’ itinerary from Luxor, Egypt, available between November 2024 and April 2025. “Egypt and the areas surrounding the Nile are full of fascinating history and culture which is a perfect fit for our river cruise guests who want to explore all that destinations have to offer without the hassle of having to constantly unpack and repack their bags,” said Katy Berzins, head of TUI River Cruises. “Cruising along the Nile offers a serene and unforgettable experience with lush landscapes, traditional villages and numerous iconic landmarks. With year-round sunshine, Egypt is the perfect destination that allows guests to explore its ancient history and immerse themselves into a once in a lifetime opportunity.” The cruise line will offer Nile River sailings on its new vessel, TUI Al Horeya. The 145-passenger ship, called ‘freedom’ in Arabic, has been in drydock in Cario, Egypt, since July 2023, undergoing refurbishments to adapt it for the itinerary. New features onboard include an area for licensed Egyptologists to deliver historical talks and tours, as well as a top-deck swimming pool and two whirlpools where guests will be able take in the Egyptian views. “Luxor serves as the gateway to the Nile, offering a perfect blend of the old and the new,” says Berzins. “It’s steeped in history
TUI River Cruises’ new vessel TUI Al Horeya will visit Luxor in Egypt as part of its ‘Legends of the Nile’ itinerary with magnificent ancient temples and pharaohs’ resting places, combined with hidden spice-scented souks and bustling city life. Transfers can whisk guests from the airport to the port in as little as 25 minutes so quite simply, Luxor is a fascinating place with great transport links and in our view, the perfect get away.” So, what exactly does the itinerary offer? The trip will begin either from London Gatwick or Manchester Airport, as guests travel on a direct, non-stop charter flight from the UK to Luxor. Guests will embark TUI Al Horeya and stay onboard as they spend the first three days of their trip exploring Luxor. They will then sail to the Temple of Horus in Edfu and the Temple of Kom Ombo in Kom Ombo for two set excursions that are included within the sailing package price, before travelling on to Aswan and then returning to Luxor on the final day of the cruise. “We have chosen to include two shore excursions into the package that are the must-have experiences in those ports,” says Berzins. “However, we wanted to allow our guests the flexibility and choice to design the right holidays and experiences for them in Luxor and Aswan where we offer a wide range of experiences. Options include discovering the Temples of Karnak and Luxor with the Sphinx Avenue, a strikingly graceful piece of architecture on the banks of the Nile; experiencing a sound and light show at Karnak Temple, which recounts the history of Thebes and the lives of pharaohs; visiting the Nubian Village and sailing on a traditional felucca, a canvas sail boat; or touring the High Dam, Obelisk and Philae Temple, which was built in 1960.” The TUI team considered several important factors when designing the itinerary for TUI Al Horeya. “As an established global operator, we’ve conducted extensive research and drawn on our previous experience of operating in Egypt,” says Berzins. “We’ve also benefited from the knowledge of our colleagues in both product and destination teams to launch the TUI River Cruises ‘Legends of the Nile’ itinerary. “The unique sites along the Nile naturally form a key part of our planning, and understanding what is available and the best times of day to visit was imperative to ensure we allocated the right amount of time in each port for guests to maximise their experiences both on and off the ship and allow them to plan their river cruise, their way.” 53
PLANNER PERSPECTIVE Delving deeper into destinations Azamara’s Mike Pawlus explains to Rebecca Gibson how longer port stays and carefully curated shore excursions help the brand to deliver immersive and transformative itineraries T “Azamara continues to lead the industry in destination immersion and small-ship cruising” ravellers embarking on Azamara Onward’s world voyage from Fort Lauderdale, Florida, in January 2024 will be able to visit more than 75 destinations in over 40 countries on six continents and explore “more than the Seven Wonders of the World” over 155 nights. Some of the highlights of the itinerary will include 27 late nights in port, 22 overnight stays, 13 exclusive cultural events, 10 AzAmazing Celebrations experiences, and visits to iconic sites such as the Galápagos Islands, Petra in Jordan, and Machu Picchu in Peru. According to Azamara’s head of itinerary planning Mike Pawlus, the world voyage epitomises the type of Azamara’s country-intensive itineraries to destinations like Japan, with ports of call in Takamatsu in Kagawa, have become increasingly popular with guests 54 authentic, immersive and unique travel experiences the brand aims to offer to every guest sailing on its four boutiquestyle ships. “Azamara continues to lead the industry in destination immersion and small-ship cruising,” he says. “We prioritise giving our guests more time to explore on land – for example, our Extended Destination Days give guests 10 or more hours in port. With the time to travel further and feel relaxed rather than rushed, guests can discover hidden local hotspots and connect with different communities.” Country-intensive sailings are central to Azamara’s destination immersion offering. They provide an in-depth
When Azamara visits Greece, it takes guests to both marquee ports such as Rhodes (pictured above) and smaller, lesser-known places cultural exploration of one country by taking guests to both popular marquee ports and smaller, lesser-known places. In Greece, for instance, Azamara visits Rhodes, Mykonos and Santorini but also the smaller ports of Argostoli, Patmos and Amorgos. “This mix allows travellers to fully immerse themselves in the different cultures, traditions and flavours of one country, which offers a more meaningful and authentic travel experience,” explains Pawlus, adding that Azamara visits more unique ports in Greece than any other cruise line. “Our shore excursions encourage guests to connect with the local people, culture and heritage in each destination. For example, guests can learn the secrets of mosaic design from islanders in Amorgos or enter the cave of Saint John the hermit in Patmos.” Azamara operates country-intensive voyages to destinations worldwide, including Australia, Greece, Croatia, Iceland, Scotland, Canada, South Africa, Italy, Ireland and many others. These sailings were particularly successful in Japan in 2023. “The back-to-back itineraries in Japan performed fantastically,” says Pawlus. “Guests discovered Japan’s local culture and history through multiple new experiences, such as wine tastings in a local miso and soy sauce factory in Akita, mangrove kayaking in Ishigaki, and exploring the Seiben Garden in Aomori. We also made a maiden visit to the port of Niigata, known for its scenic mountains and expansive rice fields. We look forward to returning in March and April 2024 when the cherry blossoms are blooming.” Pawlus attributes much of Azamara’s success to the relatively small size of its cruise ships. “We can access lesser-known ports, such as Sihanoukville in Cambodia, and dock in the heart of destinations, allowing guests to walk straight off the ship and into the town or city without the hassle of additional shuttle services,” says Pawlus. “In Porto Venere in Italy, our guests can disembark and be walking along the town’s charming, cobbled streets within minutes, whereas passengers on larger ships dock at sea and tender to shore. Meanwhile in Montreal, only smaller ships like ours can fit under the overhead power lines to take guests right into the city.” Smaller ships also make it easier to overcome the perennial challenge of every itinerary planner: port congestion. 55
PLANNER PERSPECTIVE Azamara’s Mediterranean itineraries take guests to destinations like Ajaccio in Corsica “We have greater flexibility to adapt itineraries on the go, which allows us to deliver the best land experience for our guests and minimise the impact on the communities we visit,” says Pawlus. “This summer, we switched the schedule of our ‘Greek Islands’ itinerary when we realised we would be in Santorini on the same day as several large ships. Instead, we called alone on a different day, offering our guests a much more relaxed and enjoyable shoreside experience.” Having smaller ships with fewer guests also enables Azamara to curate intimate shore excursions to hidden local gems that tourists typically do not visit. “Our small group experiences offer the opportunity for guests to make authentic connections with locals and immerse in their culture,” says Pawlus. To expand its capacity for destination immersion in 2024, Azamara will debut double-night stays in select European cities, including Bordeaux in France and Seville in Spain. 56 “Guests will stay two nights and three days in one place, giving them time to go beyond the port and travel deeper into the destination at their own pace,” says Pawlus. “We encourage them to do multiple shore excursions, and see how the cities come to life at night. “Our shore excursions encourage guests to connect with the local people, culture and heritage” “Docking in the centre of Bordeaux will enable guests to explore the surrounding world-famous wine region, which boasts nearly 300,000 acres of vineyards. They can also sail seven hours down the Guadalquivir River to enjoy an extended stay in the heart of Seville, where they can fully immerse themselves in Andalusian local culture by indulging in tapas, watching authentic flamenco dancers and admiring historic palaces.” Azamara also plans to continue expanding its range of itineraries, visiting both old and new destinations. In 2025, for example, it will return to Canada for the first time in five years, operating two new sailings with stops in Saguenay, Quebec City and St. John’s in Newfoundland, as well as maiden calls to Cap-aux-Meules, L’Anse Aux Meadows and Harve Saint Pierre. “Canada is proving to be a really popular destination, especially amongst UK travellers, and we’re already seeing great demand for the voyages,” says Pawlus. “We are always looking at new destinations and itineraries to give our guests more of what they love about Azamara, and to encourage them to have new, immersive travel experiences that change how they view the world.”
Aarhus Skagen ©Medieafdelingen - Moesgaard Museum/VisitAarhus ©Destination Nord Hundested © Tine Uffelmann/VisitNordsjaelland THE LAND OF EVERYDAY WONDER Kalundborg Copenhagen CruiseCopenhagen.com © Daniel Rasmussen Helsingor © Daniel Villadsen/Destination Sjælland © Thomas Rafn-Larsen LinkedIn.com/company/cruisecopenhagen
PLANNER PERSPECTIVE Exploring new horizons Scenic Luxury Cruises and Tours’ James Griffiths shares with Alex Smith how his perspective has changed with a new role and discusses the challenges of planning global itineraries “We’ve continued to see really strong demand for our cruises to the polar regions” Scenic’s two discovery yachts operate itineraries across the world 58 operate our onboard helicopters – it’s an experience that has given me a very different insight.” According to Griffiths, the most important part of planning an itinerary is understanding the target market and identifying which destinations will prove most popular for these travellers. It is a judgement that constantly needs to be reassessed as changing guest demand and market trends make different regions and experiences more prominent. He highlights polar voyages as an example of a particularly popular itinerary for Scenic’s guests. “At Scenic, we’ve continued to see really strong demand for our cruises to the polar regions, and they provide an Photo: Scenic Luxury Cruises & Tours J ames Griffiths, general manager of maritime operations at Scenic Luxury Cruises and Tours, has spent a lifetime at sea. As a crew member, he has travelled the world with a number of cruise lines and commanded seven different ships, the most recent being the first of Scenic’s discovery yachts, Scenic Eclipse. However, stepping into an executive role at the cruise line has provided him with a fresh perspective of the industry. “I moved from being at sea for 20 years to being onshore and seeing a new side of what it takes to put together a cruise,” explains Griffiths. “From dealing with contracts and suppliers to getting us properly licensed to
Photo: credit Photo: Tourism Western Australia Scenic visited The Kimberley in Australia for the first time in 2023 anchor to our planning for a season,” says Griffiths. “There are no port or shore excursion fees, and they are very popular. There was a transformation in the late 2000s where polar exploration went from an area where we had our oldest and most outdated ships to a region where today we deploy our most up-to-date and advanced vessels. That’s essentially because of the demand; people want to see polar bears!” Navigating between the ‘anchor’ itineraries in a season, however, can be a challenging task. “The times between those anchors in a season are the difficult part of itinerary planning,” says Griffiths. “Repositioning cruises are naturally less popular because it’s more difficult to explain to guests the value of those voyages, even though in reality they can be some of the most rewarding that we sail. We have to build around that reality to give our guests what they want.” There are also unique practical considerations to consider for each vessel, especially when introducing a new ship to the fleet. Scenic chose to debut the second of its discovery yachts, Scenic Eclipse II, with a sailing from Lisbon in Portugal due to a combination of good timing and its appeal as a destination. “There also comes a point in the building of a ship where you have to commit to the programme of itineraries that you’re selling – there’s a before and an after that point,” says Griffiths. “Lisbon was in a great position for us at the time we needed it, and so it naturally became a good choice for us. It’s a great place to start a Mediterranean cruise, which is particularly popular with our American guests, and it’s a beautiful city.” In total, Scenic visits 357 ports in 54 countries over seven continents onboard its two discovery yachts. The worldwide coverage of its itineraries allows the brand to explore a range of destinations. Griffiths suggests Scenic Eclipse II’s voyages to The Kimberley in Western Australia as a highlight in the ship’s programme. “While I was able to sail in Australia during my days at sea, I never got a chance to visit The Kimberley,” says Griffiths. “It’s a very popular area, and I was excited for Scenic Eclipse II’s visit to such a beautiful destination.” 59
PLANNER PERSPECTIVE Small ships, big adventures Windstar Cruises’ Kristin Badgett explains to Rebecca Gibson why the brand’s boutique-sized vessels make it possible to deliver unique cruise experiences around the world L “Windstar offers travellers unique itineraries filled with legendary places and access to smaller ports” uxury small-ship cruise brand Windstar Cruises aims to “imagine and deliver personalised and immersive experiences 180 degrees from ordinary” and “enrich people’s perspectives through inspired travel”. To do this, the brand “scours the world for amazing places just this side of unreachable” and seeks out the most authentic ways for guests to experience them. “Windstar offers travellers unique itineraries filled with legendary places and access to smaller ports,” says Kristin Badgett, the brand’s vice president of revenue and itinerary planning. “Our itineraries allow guests to explore destinations with old-world villages, hidden coves and harbours that are off the beaten path.” Finding the ideal destinations and curating compelling itineraries is difficult, says Badgett. “It can be challenging if you are looking at regions or ports that you have not personally visited, so we consult all departments and ship management when planning itineraries,” she explains. “The process is made even more difficult by the ever-evolving global landscape. It’s more important than ever for us to remain flexible, open to change and willing to assess our options or adjust our itineraries if necessary. “At Windstar, we have an experienced team that is committed to providing engaging and scenic cruises while ensuring the safety of all aboard. Guest satisfaction is always our highest priority. Of course, Nafplion in Greece is one of six destinations on the ‘Treasures of the Greek Isles’ itinerary, which is one of Windstar’s most popular voyages 60
Windstar creates shore excursions that enable guests to fully immerse themselves in the culture of each destination, such as making bread with locals we also want to maintain company profitability while providing cruises consistent with Windstar’s guests’ interests too.” The small size of Windstar’s six boutique all-suite vessels, which carry between 148 and 342 guests, make it easier for the brand to deliver on its promise of taking guests to destinations that are “just this side of unreachable”. “Our smaller ships can use prime berthing locations in iconic cities, such as Venice in Italy or Dubrovnik in Croatia, and call at ports that are inaccessible to larger vessels,” says Badgett. “This allows travellers to explore lesser-known, under-the-radar destinations and smaller cities. These destinations often have fewer tourists, so they are less crowded and offer the opportunity for travellers to enjoy more intimate and authentic cultural experiences with the people who live there. In addition, we can source expert local guides for our tours which are a key part of the immersive experiences our guests desire.” Windstar’s vessels operate a range of different length itineraries to destinations worldwide, including in Europe, the Mediterranean, the Caribbean, Costa Rica and the Panama Canal, Asia, New England and Eastern Canada, the Middle East, Australia, New Zealand and the South Pacific. It also has a ship based year-round in Tahiti. According to Badgett, Windstar’s two highest performing itineraries are the ‘Dreams of Tahiti’ and ‘Treasures of the Greek Isles’ sailings. The weeklong ‘Dreams of Tahiti’ roundtrip itinerary departs from Papeete in Tahiti and calls at five other French Polynesian islands – Huahine, Motu Mahaea, Moorea, Bora Bora and Raiatea. Some of the shore excursion highlights include a visit to a private motu (tiny islet), kayaking, hiking, snorkelling, diving, swimming in lagoons, tasting Polynesian cuisine, watching traditional fire dancing, and exploring the ancient Māori temple at Taputapuatea, a renowned Unesco World Heritage Site. Meanwhile, the seven-day ‘Treasures of the Greek Isles’ cruises sail roundtrip from Athens and call at Mykonos, Patmos, Santorini, Monemvasia and Nafplion, as well as Kusadasi in Turkey. During this cruise, guests can relax on numerous beaches, visit nine Unesco World Heritage sites and participate in a complimentary Windstar Destination Discovery Event. The latter is an exclusive five-course, white-glove-service dinner under the stars in the Roman city of Ephesus accompanied by a trio from the Aegean Chamber Orchestra. “These are longstanding repeat itineraries as the destinations are very popular with our guests,” says Badgett. “We know these regions very well and have developed strong relationships with our partners there. Our deep ties and decades of experience enable us to deliver exceptional cruise experiences.” 61
PLANNER PERSPECTIVE All aboard for Asia Brad Bennetts of APT and Travelmarvel tells Rebecca Gibson why the brands’ Mekong River cruises are growing in popularity with guests “A river cruise in Asia allows guests to be intrepid but also to unwind” 62 Photo: Unsplash/Anne Nicole F lowing from the Tibetan Plateau to the South China Sea, the Mekong River is the longest river in Southeast Asia and traverses six countries, including China, Myanmar, Laos, Thailand, Cambodia and Vietnam. It is also one of the most in-demand river cruise destinations in Asia. Brad Bennetts, head of sales and business development at APT and Travelmarvel, attributes this popularity to the fact Mekong River cruises offer a “multi-destination experience that only requires one round of unpacking”. “From fiery flavours and vibrant markets to colourful cultural traditions and serene temples, Asia is an unmissable delight for the senses and the soul – and in this part of the world, they all collide on the water,” he says. “Gliding between destinations on our luxurious ships while watching the changing landscapes from the comfort of your cabin or on deck with a cocktail, combined with the support of an experienced cruise director Guests on Mekong River cruises can explore Unesco World Heritage sites such as Angkor Wat in Siem Reap, Cambodia throughout the journey, is both an exciting adventure and a relaxing holiday. A river cruise in Asia allows guests to be intrepid but also to unwind.” Both the APT Luxury and Travelmarvel brands will sail Mekong River cruises to destinations in Cambodia and Vietnam in the 2023-2024 season. “APT Luxury’s spacious new ship, Mekong Serenity, has been custom-built to deliver comfort like no other,” says Bennetts. “It has a maximum capacity of 88 guests and some of the largest entrylevel suites on the Mekong River.” One of Mekong Serenity’s most notable cruises is a 15-day itinerary that will depart Ho Chi Minh City in Vietnam on 12 January and offer guests “unique cultural experiences” in up to 11 destinations before concluding in Siem Reap, Cambodia. “Highlights will include dining at Vietnam House in Ho Chi Minh City, a sunrise experience at Angkor Wat and a traditional Buddhist blessing ceremony at a monastery in Oudong,” says Bennetts. Travelmarvel, which is targeted at value-centric guests, has taken over operations of the all-balcony, 54-suite Apsara from APT. “Apsara will now deliver a five-star ship at a four-star price, heralding a new level of luxury for Travelmarvel’s guests on the Mekong River, and offering the best possible value in the region,” says Bennetts. Bookings for the 2023-2024 Asia programme have exceeded all expectations, and Bennetts expects this growth to continue accelerating in future. “Mekong River cruising performed strongly for us during wave season and enquires have since continued at pace as customer confidence has been building,” he explains. “We can’t wait to welcome our guests onboard and showcase the very best of Asia.”
REPORT Itinerary planning for the future Rescompany’s next-generation itinerary planning system delivers new capabilities in a web-based, cloud-ready package The ‘Port and Itinerary Management System’ was created to reduce costs and fuel consumption by providing the ship management team with optimal route to manage service contracts, berth reservations and port information requests, track service/purchase orders and issue invoices. “As the cruise industry looks to move towards the future, Rescompany is helping its customers to get ready by migrating to its new Next Generation system” options based on weather routing and any nautical information, such as maximum berth length, quays and terminals. Real-time data is transmitted to the management onboard and ashore and is centrally stored to improve procedures and enable ML and AI-based predictions. The ‘Port Agent Portal’ allows agents to communicate with cruise lines Both the system and portal work together for a real time synchronisation between the cruise lines and the port but are also designed to function as standalone systems. Rescompany has also designed the system to take account of the requirements of both ocean and river cruise lines, allowing it to be adjusted for their different needs. Image: Rescompany Systems Ltd. P reparing for the challenges and opportunities yet to come is an important element in achieving long-term success. As the cruise industry looks to move towards the future, Rescompany is helping its customers to get ready by migrating to its new Next Generation (NG) system. Resco NG is a complete overhaul of its product suite to a web-based, cloud-ready product line that provides state-of-the-art functionalities in the most efficient and consumer-friendly way. The Resco NG system also provides seamless integration to Rescompany’s partner MariApps’ Smart PAL, CruisePAL and OnboarD software modules, including its core IssueTrax suite. The new development is an intuitive digital solution which uses smart technologies with modern and instinctive interfaces on web-based shore and ship applications. It allows for easy management of software upgrades, with faster turnaround of new features, and swifter installation and project management. The key advantages of the new development include reusability of technical components like single sign-on and frameworks; new and enhanced yield management and packaging functions, artificial intelligence and machine learning (ML) extensions; and web-based business-tobusiness and business-to-consumer applications. Two of the most prominent new elements of the system are the ‘Port and Itinerary Management System’ and the ‘Port Agent Portal’, which are web-based applications that enable the cruise line and external contractors to manage itineraries. 63
ASSOCIATION HIGHLIGHTS: REPORT The great adventure Stretching from Lake Superior to the Atlantic Ocean, the Great Lakes, St. Lawrence River and Atlantic Canada is a vast and varied region offering a multitude of experiences for cruise guests to discover. Alex Smith reports T he long journey across the Great Lakes begins in Lake Superior, the world’s largest freshwater lake. From there, the St. Marys River leads south into Lake Huron and Lake Michigan, before the waterway heads through the St. Clair River, Lake St. Clair and the Detroit River to arrive in Lake Erie. The voyage continues through the Welland Canal, over Lake Ontario and northwest along the mighty St. Lawrence River until it finally comes to an end at the Gulf of St. Lawrence and the Atlantic Ocean. In total, the system of lakes, rivers, and canals extends some 3,766 kilometres from Duluth, Minnesota, to Atlantic Canada on the coast, and every part is accessible onboard an oceangoing cruise ship. Blending both river and ocean cruise experiences, the unique journey offers guests a vast range of destinations and excursions to enjoy. A cruise through the region offers passengers a chance to explore a familiar landscape in a new way. “For American and Canadian guests, the Great Lakes and Canadian Maritimes is a beautiful region to cruise that is close to home and easily accessible,” says Alexa Paolella, public relations manager for Pearl Seas Cruises. “Many of our guests, both those who have grown up in the area, and even those who still live there now, are cruising the region for the first time and experiencing it anew from the water.” For those arriving from further afield, the voyage is one full of new discoveries, as they visit the many ports and destinations that line the banks of the Great Lakes and St. Lawrence Seaway. “For many of our guests, the Great Lakes remains quite an under-the-radar destination,” says Neil Barclay, head of sales at Viking UK. “I think this is part of the attraction for some travellers – our guests want to visit hidden, undiscovered destinations which are off the beaten track.” Viking offers several cruises exploring the Great Lakes, including the 15-day ‘Great Lakes Collection’, itinerary. The voyage sails through all five of the lakes and includes a visit to Makinac Island, along with calls to Toronto, Niagara Falls, Georgian Bay, Silver Islet and Thunder Bay in Canada and Cleveland, Detroit, Alpena, the Door Peninsula, Milwaukee, Muskegon and Duluth in the USA. “Visits to the remote national parks is also a key part of each itinerary,” says Barclay. “Point Pelee is one of these and is a pristine area that points into Lake Erie from Ontario. The peninsula comprises woodlands and the largest freshwater marshes on the Great “Our guests want to visit hidden, undiscovered destinations which are off the beaten track” Neil Barclay Viking UK 64
The varied destinations in the Great Lakes and Atlantic Canada include Duluth (top), Muskegon (bottom left) and Prince Edward Island (bottom right) 65
ASSOCIATION HIGHLIGHTS: REPORT A visit to downtown Muskegon is one of the many shore excursions available to visitors in the Great Lakes Lakes. Guests might choose to explore the various wetland habitats on one of the Military Pro Zodiacs or note the local flora and wildlife that inhabit the marshes on one of our military-grade special operation boats.” At the other end of the St. Lawrence Seaway, Atlantic Canada offers its own unique landscape and culture. Made includes calls to both Nova Scotia and Newfoundland, where guests can visit the site of a 1,000-year-old Norse settlement, L’Anse aux Meadows. Borealis’s 26-night ‘Canada in the Fall’ itinerary, meanwhile, departs from Southampton, UK, in October each year, and arrives in Atlantic Canada as the foliage changes colour for the autumn. “It is, without a doubt, a journey worth the trip for guests from countries further afield” Alexa Paolella Pearl Seas Cruises up of the provinces of New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island, the region features many picturesque cruise ports. More than 600 vessel calls will be made over 2023 in a record year for the region, after Viking’s expedition ship Viking Octantis kicked off the season in April. Fred. Olsen Cruise Lines is also among the visitors to Atlantic Canada and offers two itineraries to the region. The 27-night ‘Glacial Landscapes and Wildlife of Canada and Greenland’ itinerary departs from Liverpool, UK, onboard Bolette and 66 “We time our cruises to reach Canada when the world’s largest population of humpback whales usually feed off the coast of Newfoundland, giving nature lovers the chance to spot misty blowholes and arching fins and flukes,” says Martin Lister, head of itinerary planning and destination experiences at Fred. Olsen Cruise Lines. “Stepping ashore, our guests revel in visiting destinations including La Mauricie National Park and Corner Brook to see colourful autumn foliage and scenic landscapes along the Saguenay National Park and River, St. Lawrence River and Gros Morne National Park where they can walk on the Earth’s mantle.” Pearl Seas Cruises, on the other hand, offers sailings across the entire Great Lakes, St. Lawrence Seaway and Atlantic Canada region onboard its small ship, Pearl Mist. The 15-night ‘St. Lawrence Seaway and Great Lakes’ itinerary begins in Quebec City, Quebec, and ends in Milwaukee, Wisconsin, including stops in Montreal in Quebec, Cleveland in Ohio and Detroit in Michigan. Like Fred. Olsen, the cruise line heads to Atlantic Canada for the autumn, with a 10-night itinerary beginning in Quebec City and visiting ports such as Charlottetown on Prince Edward Island and Halifax in Nova Scotia, before ending in Portland, Maine. “In 2024 Pearl Seas is offering the only fully stabilised, 100 per cent private balcony ship on the Great Lakes, and our small ship cruises on the Great Lakes, St. Lawrence Seaway, and Georgian Bay offer a number of stand-out ports of call,” says Paolella. “Small ship cruising, bar none, is the most spectacular way to explore this magnificent region, and it is, without a doubt, a journey worth the trip for guests from countries further afield. There is nowhere else like it in the world.”
Come find your Island Discover the authentic experiences and endless possibilities of Prince Edward Island. This picturesque island on Canada’s east coast makes for a memorable port of call. Passengers and crew can experience some of the best seafood, immerse themselves in the cultural landscape of the world renowned novel “Anne of Green Gables” and explore the natural beauty of the Island’s National Park. One amazing Island. Endless possibilities. ExplorePEI.com twitter.com/tourismpei instagram.com/tourismpei youtube.com/tourismpei
ASSOCIATION HIGHLIGHTS: REPORT A voyage of discovery CFIP asked selected ports in the Great Lakes and Atlantic Canada why their destinations are a must-see in cruise itineraries exploring the region Cleveland, USA Cruising is truly fuelling Cleveland’s tourism economy. The Great Lakes cruises are a real adventure for passengers, giving them an authentic taste of what our region has to offer. Cleveland has one of the greatest theatre districts outside of New York, three professional sports franchises, a world-class art museum, one of the nation’s most spectacular park systems, a great restaurant scene, the Rock and Roll Hall of Fame, and so much more. Will Friedman, Port President and CEO, Port Cleveland Duluth, USA Belle Wanke, Event Planner and Cruising Coordinator, Duluth Entertainment Convention The people, the pace and the place truly make Duluth a one-of-a-kind destination. Full of unexpected adventures and welcoming folks, it’s an outdoor wonderland where visitors can stroll the Lakewalk, take a hike, mountain bike or paddle the Great Lake. It’s a cultural hub, offering live theatre, comedy, ballet and music plus attractions, museums and historical sites. It’s a foodie’s paradise, with flavours from around the globe and vibrant breweries, cideries and distilleries. It’s a place where travellers can choose to do everything or embrace doing nothing. And it’s a place they’ll want to come back to again and again.” Milwaukee, USA Nestled on the western shores of Lake Michigan, Milwaukee offers visitors an array of stunning natural beauty, and world-renowned cultural attractions such as the Calatrava Art Museum, Discovery World and Harley Davidson Museum. Not to be missed is the diverse dining scene that boasts James Beard award winners and palate pleasing international and local cuisines. Craft cocktails, local wines and an array of local brews will delight the senses. Come see Milwaukee first-hand and experience the warm hospitality and charm Milwaukee has to offer. 68 Jackie Q. Carter, Port Director Port Milwauke
THE TURNAROUND THAT TURNS HEADS With great museums, historic neighborhoods, art galleries, culinary offerings, summer-long festivals and more, it’s no wonder Milwaukee has been chosen as one of National Geographic’s top-ranking international communities to experience and is recognized as a premier Great Lakes turnaround port. DISCOVER OUR DIFFERENCE. EMAIL PORT@MILWAUKEE.GOV TO LEARN MORE. Your urban gateway to the Great Lakes. @PortsToronto www.PortsToronto.com Subscribe to free digital editions of our suite of publications for the passenger shipping industry www.cruiseandferry.net/ magazines/subscriptions NEXT STOP TORONTO
ASSOCIATION HIGHLIGHTS: REPORT Muskegon, USA Muskegon is a Great Lakes hidden gem. Passengers marvel when they discover a small historic port community from the ‘Gilded Age’ (between 1877 and 1900). Excursions enable guests to explore art, history and architecture, or take a ride through Michigan’s freshwater sand dunes. Our guests are amused to learn that Muskegon Michigan was Buster Keaton’s summer home and that our community has been collecting famous works of art for more than 100 years. Cindy Larsen, President Muskegon Lakeshore Chamber Thunder Bay, Canada Paul Pepe, Manager Tourism Thunder Bay Thunder Bay is excited to be one of the world’s newest expedition and discovery cruise ship ports of call. It offers a wide range of world-class natural and cultural attractions that cruise passengers love. We’re known for spectacular natural landscapes and our eclectic urban cultural and culinary experiences Toronto, Canada Situated on the shores of Lake Ontario, Toronto has become a popular urban destination and convenient jumping off point for cruise adventures throughout the Great Lakes, viewed by many as an ‘untapped gem’ to discover. Passengers arriving at the Port of Toronto Cruise Ship Terminal are just five kilometres from the high-quality shopping, theatre, sporting events and restaurants you would expect in a world-class city. 70 RJ Steenstra, President and CEO, PortsToronto

ASSOCIATION HIGHLIGHTS: REPORT Love thy neighbour MedCruise took its roadshow to Bulgaria in a show of support for its Black Sea port partners. Jon Ingleton joined cruise executives and the association’s membership to report on proceedings T he 63rd MedCruise General Assembly in Burgas underlined the deep sense of community and empathy among the membership and the wider cruise community, particularly for the member nations and their near neighbours currently struggling through, or impacted by, conflicts and natural disasters. It was entirely appropriate that this General Assembly convened in Bulgaria, a country whose ports have lost their cruise business due to a series of unfortunate events. We reminded ourselves of the resilience and fortitude demonstrated by those affected as delegates observed a minute’s silence. ‘Navigating choppy waters’ was a sombre but meaningful session as the assembled panellists shared their thoughts on how to overcome the geo-political risks that are impacting cruise regions and ports. The cruise line representatives on the panel emphasised The membership of MedCruise gathered in Burgas, Bulgaria, for the 63rd General Assembly 72 the importance of flexibility. “We have to be very flexible with all of the situations around the world,” said Frederique Patry, senior manager of itinerary planning at Silversea Cruises. Emilio Freeman, vice president of itineraries and destinations at SeaDream Yacht Club, really needed a bigger audience for his wise counsel, “There’s always a solution for a difficult situation if you dig deep enough.” The headline conference session title reiterated the most human of responses
The final case study slot was given to Even Husby, head of environment at the Port of Bergen. Husby presented his port’s best-practice approach to onshore power during a dedicated session on the topic that also shared analysis carried out by MedCruise. ‘Developing a must-see destination’ is a common goal for ports, cities and tourist boards across the industry. On this occasion, MedCruise turned to Ryan Baird, project manager for destination communication at Holland America Line, and Debbie Holbrook, director of deployment and itinerary planning at Princess Cruises, for their advice. Baird’s recommendations included: find your unique proposition, be accessible, ensure safety and security, develop polished tourism marketing tools and appeal to all five senses. “Be open, learn from success stories, seek improvement and use data to drive it,” added Holbrook. Photo: Unsplash/Julia Igoshev to adversity, ‘Love thy neighbour.’ In this interpretation of the phrase, cruise line speakers were asked to comment on the importance of port-city relations through greater local community engagement. Natalie Allaby, director of cruise excellence at Port Saint John, joined remotely to present her bestpractice case study that has earned her port high praise both locally and across the industry. Case studies were well utilised in Burgas. Lorenzo Vera, commercial unit manager at Motrilport, and Susana Soria, manager of the Port of Castellon, communicated the crew-friendly approach to cruise ship visits at the Port of Castellon. Meanwhile Carolina Navarro, director of Fundación Valenciaport, orchestrated an informative discussion about The Ealing Project, which is accelerating the deployment of onshore power solutions in European ports. BURGAS, AT A GLANCE CFIP executive editor Jon Ingleton (centre) with Emilio Freeman of Sea Dream Yacht Club (left) and Michele Bosco of Princess Cruises (right) Burgas celebrated its 120th anniversary this year by hosting the MedCruise 63rd General Assembly. The event won new admirers for the port as it seeks to entice planners to relaunch itineraries featuring western Black Sea ports. Surrounded by lakes on the western Black Sea coast, Burgas is a historied bayport located 240 miles east of Sofia and 75 miles south of the better-known cruise port of Varna. Our visit gave us an opportunity to experience three of the city’s most popular shore excursions. A boat trip to Saint Anastasia Island and Chengene Skele delivered a neat cultural and social combination, while a visit to the ancient city of Nessebar provided a journey through three-millennia of history, and a walk through the streets of Burgas revealed glimpses of its Bronze Age origins, Ottoman rule, and its industrialisation in the early 20th century. Burgas is not a polished tourism destination, but this gives it an authenticity that many will find endearing. 73
Photo: Unsplash/Jorge Fernandez Salas ASSOCIATION HIGHLIGHTS: REPORT MED PORT NEWS IN BRIEF Fundación Valenciaport has restarted a project using sensors to track how passengers move in and around the city during cruise calls. The data will provide valuable insights to help manage potential destination overcrowding and improve passenger satisfaction. Motril, Spain, has achieved a record year for cruise calls in 2023, representing a 600 per cent growth on the previous year, due in part to 10 calls by Norwegian Cruise Line. For the calls by Norwegian Epic, the port laid on 15 shuttle buses from the port, stopping at the beach and downtown for those electing not to visit Alhambra, Granada or the other compelling shore excursion offers. North Tyrrenian Port Network is stepping up efforts to bring small and luxury ships to anchor off Capraia, the magical island in the Tuscan Archipelago. While it hasn’t received any calls in 2023, this could be the very justification for a luxury ship to visit – a near guarantee of an intimate call. The ‘Port investment and development’ session provided three particularly noteworthy takeaways. While Andrea Ferla, manager of destination experiences at Silversea, suggested that “The port is the first impression that the guest has on arriving at a destination. Investment is necessary to welcome guests properly.” Hugues Lamy, director of port operations at Swan Hellenic, said that “We don’t need any investment from the port other than to maintain the quality of the destination itself.” Meanwhile, Ugo 74 Savino, director of deployment and itinerary planning at Carnival Cruise Line, advised that “before investing millions in a new terminal or pier, [ports should] speak to cruise companies and get their expert advice.” “I love finding that thing that makes you say ‘wow,’ and I dig deep to find that thing,” said Baird in his presentation, and it’s good advice in both our work and our play. The 63rd General Assembly in Burgas gave us many opportunities to make that exclamation! Cartagena is in the process of remodelling its entire waterfront to improve access between the terminal and the city and to create a greater sense of connection with the sea. The completed building restoration work will provide a range of new facilities, including cafés, restaurants, an ice cream parlour and the impressive Experiencia Licor 43. Constanza continues to woo river cruise passengers throughout the year and is starting to see hints of a revival in its cruise business. The Romanian port is eager to highlight that it is still a safe and secure destination and has retained all of its charm and appeal, with tours of the old city, lazy beach days and Danube Delta boat trips topping the shore excursion highlights.
ASSOCIATION HIGHLIGHTS: INTERVIEW A new narrative Cruise Baltic’s Louise Røssell tells Rebecca Gibson why increased collaboration and a new strategy will help the Baltic Sea region become synonymous with responsible cruising “Our vision is for the Baltic Sea region to be the obvious choice for responsible cruising” Photo: Werner Nystrand W hat is it that entices travellers to visit destinations in the Baltic Sea region? This question is at the heart of the new Cruise Baltic marketing narrative that encourages cruise lines and their guests to “uncover the secrets of Northern Europe”. The campaign showcases the rich and varied histories, cultures, cuisines and attractions in the more than 30 cruise ports and destinations in the Cruise Baltic network. “Cruise guests may be hesitant to visit the Baltic Sea due to the geopolitical situation, so we’ve launched a new narrative to spark their curiosity, show them the secrets of our region and encourage them to visit us more frequently,” says Louise Røssell, senior manager of Cruise Baltic. According to Røssell, the new narrative plays an “integral role” in Cruise Baltic’s 2023-2026 Responsible Cruising strategy, which was developed together with four of its partners who represent different sized ports and destinations. The strategy outlines three main goals: re-establish Baltic Sea cruising beyond pre-pandemic levels, intensify internal partner commitments, and increase the value and impact of its network through knowledge sharing and partnerships. “Our vision is for the Baltic Sea region to be the obvious choice for responsible cruising,” says Røssell. “The strategy will empower us as a network to adapt to unforeseen circumstances and enhance internal and external collaboration.” To achieve such ambitious objectives, Cruise Baltic will strengthen cooperation between its port and destination partners. “Baltic Sea cruises include calls at several destinations, so we must be united to deliver a consistently high-quality product across the region,” says Røssell, adding that Cruise Baltic also plans to participate in industry-wide dialogues with external stakeholders. “We have a higher chance of getting our messages across and reaching our goals if the industry works together. For example, we’d like to be more involved in the green agenda.” Røssell cites both the shore power overview and the Itinerary Planner tool on cruisebaltic.com as key examples of existing initiatives borne out of successful cross-industry collaboration. “The shore power overview was created in alignment with other cruise organisations to help cruise lines easily identify the current and future availability of shoreside electricity in ports,” she says. “Meanwhile, our Itinerary Planner was co-developed with Cruise Norway to help cruise brands check the availability of berths in Baltic Sea and Norwegian ports on specific dates. We’re updating the system to further improve the Baltic cruise itinerary planning process.” 75
ASSOCIATION HIGHLIGHTS: PERSPECTIVE Time for new Baltic Sea jewels to shine By Klaus Bondam, CruiseCopenhagen Photo: Thomas Høyrup Christensen/VisitCopenhagen Photo: Kjetil Løite/Enjoy Nordjylland Interest in Baltic Sea cruises has waned since Russia’s former capital Saint Petersburg was removed from itineraries but destinations like Denmark offer an alluring alternative due to an abundance of attractions that suit every guest Cruise guests can cycle through Copenhagen’s picturesque streets (left) or see where the Baltic and North seas meet in Skagen (right) L ike several other major ports and destinations in the Baltic Sea, some of the 12 ports in CruiseCopenhagen’s network have experienced a significant drop in calls in the past 12 months, despite the rapid rise of cruise tourism globally. There is a very clear reason for this: the war in Ukraine has forced cruise lines to remove Russia’s capital Saint Peterburg from their Baltic Sea itineraries. The opportunity to visit Saint Petersburg was the reason that many international guests – especially Americans – chose to go on a Baltic Sea cruise and unfortunately, they are unaware of all the other great attractions and destinations in the region. However, CruiseCopenhagen and other stakeholders in the region 76 are working hard to improve how we communicate these offerings to cruise lines and their guests. One of the region’s highlights is Denmark, which has 12 cruise ports and destinations of different sizes, including capital city Copenhagen. It is a small, very accessible country that offers high-level, efficient services and has a strong focus on sustainability and quality. We have created something ‘quietly wonderful’ for cruise guests in Denmark. While visiting our ports and destinations, cruise guests can immerse themselves in our Viking heritage, delight in the sights and sounds of ancient cities, and explore the humble roots of a culinary scene that has become a global phenomenon. They can also be inspired by futuristic architecture, stroll through towns with strange names and friendly people, and discover why each of our destinations offers a glimpse into the bigger secret that makes us who we are. When visitors cruise the quietly wonderful city of Copenhagen, Denmark and the rest of the Baltic Sea, they will gain an appreciation for design and architecture, a newfound love for simple things, an unmistakable feeling of happiness, and a strong craving for odd local ingredients! Cruise guests will bring home memories of uncovering the secrets of Northern Europe and understand why there is so much more to the Baltic Sea region than just Saint Petersburg. Klaus Bondam is director of CruiseCopenhagen and Cruise Baltic
Uncover the Secrets of NORTHERN EUROPE For more Secrets visit cruisebaltic.com
ASSOCIATION HIGHLIGHTS: REPORT Behind the clouds the sky is always blue Jon Ingleton shares some of the highlights of Norway’s southernmost ports and destinations after exploring the region during a familiarisation trip with Cruise Norway T he uplifting proverb ‘Bak skyene er himmelen alltid blå’ (‘behind the clouds the sky is always blue’) likely originated in the north of Norway but is equally apt for destinations in the south of the country. Although renowned as the part of Norway with the best weather, the south does have bleaker autumnal and winter days, all of which can be brightened by exploring the sights, sounds and various other attractions on offer in the region. This year, my Cruise Norway familiarisation trip started on a cloudy day in Stavanger. Sadly, we had precious little time to explore this vibrant city, which was founded in the 12th century. Preikestolen, one of my all-time favourite Norwegian adventure spots, is just a short ride away. Happy memories of previous visits were easily recalled ships due to the harbour having effectively zero tidal range, although fewer vessels may call in 2024 if a proposed 8,000-passenger per day limit is approved. Of course, such limitations may elevate the appeal of the port for cruise guests. During a walk around the town, our guide proudly described Egersund as ‘the wooden city’. But it offers so much more, not least a natural marvel created by a nearby amphidromic point and the Magma Unesco Global Geopark, which has been home since 1854 to Eigerøy lighthouse – the first in Norway to be constructed of cast iron. Some of the other highlights on offer in Egersund include Berentsens Brygghus, a successful family brewery business that was founded in 1895 with a coffee roaster and a soda machine. “Navigating the 250-metre-long quay to berth in Egersund is easy for cruise ships” while strolling alongside the harbour and through the old town before we embarked on a tour to explore some of the key attractions in Norway’s southernmost cruise destinations. Egersund Navigating the 250-metre-long quay to berth in Egersund is easy for cruise 78 Beer, whisky and gin have been added to its significant portfolio, which enables a range of tasting experiences for cruise guests. Aside from the two big natural attractions, a jolly good brew and the captivating city walk, there is also a good variety of out-of-town adventures available to cruise guests. Sogndalstrand, a 17th-century fishing village, is just a short bus ride away. Seemingly lost in a time warp, the village has a rich source of stories as endless as the river has salmon – 763 were caught in 1886 with an average weight of six kilos! Just a few kilometres further on is the newly built Jøssingfjord Vitenmuseum, a striking new construction in a dramatic landscape that is intended to celebrate the meeting of nature, people and technology. The museum site sits in the shadow of the historic Helleren, the famous rock with an expansive overhang that provides a natural roof for two small houses dating back to the 1880s. Farsund The iconic Lista lighthouse was our first stop in the municipality of Farsund.
Cruise guests calling at Egersund can explore Magma Geopark, one of more than 160 Unesco Global Geoparks in the world At 34 metres high, it was once the largest in the world and the automated lantern is seemingly now also a beacon for attracting thousands of birds that loiter in the surrounding wetlands to the delight of visiting twitchers. Of the more than 500 bird species that have been recorded in Norway, almost 400 visit Lista. Outside the town, both the Nordberg Fortress and the Hangar Museum are sombre reminders of Norway’s more macabre past, meanwhile the Stone Age settlement of Farsund, and onetime pirate town, gives easy access to miles of beaches and countless outdoor adventures both on land and water. More sedentary folk will enjoy a gentle stroll around the town, though a walk up the hillside offers spectacular views of the town and out to the southernmost tip of Norway. Cruise tourism practicalities have led to Farsund introducing a daily limit of one ship call and 2,500 passengers, although there appears to be some flexibility as Holland America Line’s Rotterdam visited carrying 2,600 passengers. Tender calls are preferred, with an 800-metre route to the enclosed city centre pier. Lyngdal In the event of inclement weather, the tender pier at Lyngdal is a reasonable alternative to Farsund, though shuttle buses will be necessary for passengers. The big bonus of rerouting a cruise ship here is the proximity to the €13.5 million ($14.3 million) Kvåsfossen National Wild Salmon Center. The building itself cost €1 million ($1.06 million), with the bulk of the remaining funds being used to construct a water ladder to enable salmon to bypass the waterfall and reach fertile breeding grounds further upstream. With Norwegian salmon numbers plummeting from close to 10 million in the 1970s to just half a million in 2023, this investment in a keystone species population seems entirely justified and has produced a deeply engaging educational and tourism facility. Mandal A midway break in the journey from Lyngdal to Kristiansand presented our tour group with an opportunity to inspect the tender pier in Mandal. Surrounded by woods and boasting town 79
ASSOCIATION HIGHLIGHTS: REPORT centre beaches, Mandal has received six calls in 2023, including five tenders and one berthing on the 150-metre quay. It’s a picturesque 1,200-metre journey from the anchorage to the tender pier in the city centre. Kristiansand The urban beach town of Kristiansand deserves its slogan as ‘the smiling capital of the south’ and has all of the facilities and attractions that cruise visitors would expect of the fifth biggest city in Norway, and more besides. It welcomed 130 cruise calls in 2022 and will receive a similar number in 2023. Active pursuits are plentiful in Kristiansand. Speed sightseeing around the islands on a RIB boat with The Blue Centre is thrilling and kayaking from the city centre and along the coast with TrollAktiv is equally fulfilling. On land, Sørlandet Climbing Centre offers indoor climbing for every ability, or travellers can venture out to tackle a real ascent. Food lovers can perfect the art of mackerel cleaning at restaurant 2 Knop, and then cook and eat the fish. A city walk should include a visit to the bakery at Posebyhaven for perhaps the country’s finest cinnamon bun. Alternatively, venture outside the city to Skråstad Fruit Farm to experience local life and very tasty fresh produce – perhaps also prepare a nistepakke for later. Inevitably there are countless other options to suit every taste. Arendal Arendal is a small town with a big heart and beautiful people. On land there are abundant places of interest during a city walk, including Heimdal Chocolate Factory, Klöckers House and the glass elevator at Fløyheia with spectacular views of Arendal, Galtesund fjord and the Tromøy and Hisøy islands. But to really appreciate the soul of the town, cruise visitors need to be by, or on, the water, whether they are Trollpark Hove on Tromøya island near Arendal offers kayaking, paddleboarding, coasteering and other outdoor activities 80 relaxing in a waterside restaurant or exploring the archipelago by boat. Those in search of something more active can try coasteering, paddleboarding and kayak adventures at Trollpark Hove on Tromøya island. Cruise lines will find it easy to curate shore excursion combinations in Arendal. The Kuben museum, Solverg mines and Næs Ironworks will appeal to more than just history aficionados. However, Fengselshotellet (the prison hotel) is arguably the most original tour option. A former inmate leads guided tours of the hotel, sharing fascinating stories of hard times spent here. Until very recently, cruise ships less than 220 metres long could visit Arendal without a pilot, but this has been inexplicably reduced to 180 metres – hopefully just a temporary oddity. Fredrikstad Founded in 1567 by namesake King Frederick II, Fredrikstad is an
Næs Ironworks Museum is located by the river Storelva in Holt, Tvedestrand, and is one of the best preserved ironworks in Norway immaculately preserved fortified town that can accommodate small 150-metrelong ships with a six-metre draught at its city centre pier. Countless artists and craftspeople have settled here, and cruise guests can easily find their work while restoration services, including for vessels once constructed there. Now run by volunteers, guided tours of the yard’s current projects give cruise visitors a true appreciation of expert craftsmanship. “Oslo Cruise Partners network offers cruise lines with easy access to trusted service providers and attractions” walking through the cobbled streets. Alternatively, they can use the efficient electric ferry service to cross the water to the new town. Located in the centre of Fredrikstad on an island between two rivers is Isegran, a living coastal culture park that is renowned for its food, culture, craft and recreational activities. The island’s boat yard is a storied facility providing traditional Oslo Building a compelling shore excursion programme can be challenging in a big vibrant city like Oslo, which has so much to offer, and so many companies touting their services. Thankfully qualified help from the companies in the Oslo Cruise Partners network is available to simplify the task. The Oslo Cruise Partners network offers cruise lines with easy access to trusted service providers and attractions. For example, network members provide numerous ways for cruise guests to get around the city. Alna Ridesenter operates horse and carriage rides, Retro Tours provides motorcycle and sidecar trips, and visitors can hire bicycles from Oslo Bike Rental or join walking tours led by Oslo Hiking. The network’s influence is particularly valuable for cruise lines seeking to create special events, like our out-of-hours private guided tour of the National Museum’s highlights, including the earliest version of Edvard Munch’s painting The Scream. Norway’s special relationship with the sea dates back to the formation of the kingdom in the eighth century. Cruise passengers are fortunate to live in modern times, free from marauding Vikings and able to explore the countless wonders that have been crafted in the country by both nature and mankind. 81
ASSOCIATION HIGHLIGHTS: REPORT Back in business Photo: Port Authority of Motril MedCruise ports have achieved significant growth in both 2022 and the first half of 2023, pointing to a return to pre-pandemic records The Port of Motril saw a 683 per cent increase in passenger movements in the first half of 2023 T he Mediterranean cruise industry underwent a strong resurgence in 2022, pushing it back towards the records set before the pandemic. According to data collected by MedCruise, the association of Mediterranean cruise ports, there were 24.13 million cruise passenger movements in its member ports in 2022, a jump of over 18 million from 2021. The Western Mediterranean accounted for 75 per cent of those movements, with 9,650 calls bringing over 18 million passengers to ports in the region. A further 12.5 per cent of movements were recorded in the Adriatic, while 11.95 per cent occurred in the Eastern Mediterranean. Though short of the 31.5 million movements in 2019, the bounce back in numbers in 2022 demonstrated a clear upwards trend in the regional cruise 82 industry since the global cruise hiatus during the pandemic. The promising outlook for the region has further improved in the first half of 2023. Member ports in the Western Mediterranean saw dramatic growth in both calls and passenger numbers compared to the same period in 2022. The French port of Marseille, for example, has seen calls rise by 14 per cent and passenger numbers grow by 143 per cent, while Motril in southern Spain has noted a 683 per cent boom in passenger numbers. The number of calls and passengers at Spanish port Valenica has exceeded pre-pandemic records, indicating that the regional cruise industry may be close to returning to the strong position it held in 2019. MedCruise ports in the Eastern Mediterranean achieved a similar level of success in the same period. Galataport Istanbul in Turkey received 41 per cent more calls and 103 per cent more passengers than in 2022, while Sibenik, Croatia, grew its calls by 68 per cent and its passenger numbers by 115 per cent. The Greek port of Thessaloniki also reached triple-digit growth during the same period, while Egyptian ports received 82.5 per cent more calls. “Witnessing the remarkable growth of MedCruise ports in 2022 and the first half of 2023 is truly heartening,” says Figen Ayan, president of MedCruise. “The resurgence of the Mediterranean cruise industry, with a return to pre-pandemic records, stands as a testament to our collective efforts and determination.” To continue driving this growth, MedCruise has identified some key challenges that its member ports will need to overcome. The first of these
Photo: Unsplash/Zhu Yunxiao The Port of Marseille has received 14 per cent more cruise calls in the first half of 2023 than at the same time in 2022 is to find ways to connect the cruise sector and local communities to ensure cruise port activity has a positive impact on cities and metropolitan areas. The association believes it is crucial for ports to maintain a positive MedCruise also highlights the environmental challenge of fulfilling net zero targets set by the European Union (EU) by 2050, suggesting that its non-EU member ports would be best served by working to the same targets while all “The resurgence of the Mediterranean cruise industry, with a return to prepandemic records, stands as a testament to our collective efforts and determination” experience for both cruise visitors and local community and suggests they take measures to manage passenger flow and to protect cultural, artistic and natural attractions. ports strive to find a balance between cost and environmental requirements. Technology investments will also be a crucial challenge, the association suggests, as ports look for digital solutions that improve efficiency. Finally, effective destination marketing will remain an important task for Mediterranean ports, as will cooperating with government authorities and regulatory bodies to ensure compliance with their requirements. “We are well-aware of the new challenges that we are facing,” says Ayan. “These growths are also shaping our port investments, which can be regrouped in digitalisation, sustainability (onshore power systems, LNG etc), terminal or wide waterfront complexes investments, in the model of Galataport Istanbul. It is evident that the cruise industry in the Mediterranean is once again charting a course for success. We are committed to continuing this journey, fostering collaboration, and ensuring that our beautiful region flourishes while embracing the challenges ahead.” 83
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ASSOCIATION HIGHLIGHTS: INTERVIEW Irresistible charm Sarah Rumley of the Atlantic Canada Cruise Association speaks with Alex Smith about why Atlantic Canada’s unique appeal has led to a record-breaking season in 2023 Atlantic Canada is set to receive more than one million cruise guests in the 2023 season M ade up of the provinces of New Brunswick, Newfoundland and Labrador, Nova Scotia and Prince Edward Island, the Atlantic Canada region is home to idyllic landscapes, rich cultures and traditions, and a range of charming ports. The region’s many attractions combine to create a destination like no other, claims Sarah Rumley, executive director of the Atlantic Canada Cruise Association. “With its stunning coastline, picturesque towns and friendly locals, Atlantic Canada offers outstanding and memorable experiences for visitors,” says Rumley. “Each port has something special to offer, from New Brunswick’s magnificent Bay of Fundy to Newfoundland and Labrador’s breathtaking scenery, Prince Edward Island’s vibrant culinary scene and Nova Scotia’s rich culture and historic sites. It’s no wonder more and more people are choosing to embark upon an unforgettable journey to our region.” Cruise brands are increasingly drawn to the attractions of Atlantic Canada, offering more itineraries to the region than ever before. The 2023 season began on 21 April with the arrival of Viking Octantis in the small port of Lunenburg in Nova Scotia and 600 vessel calls are expected to bring more than one million guests to Atlantic Canada by the end of the year. This will include 11 ships that will be making their first visits to the region. It’s a welcome resurgence for the industry, which contributed $347 million to Atlantic Canada’s economy and was responsible for over 2,000 jobs before the pandemic. Rumley puts Atlantic Canada’s remarkable success in 2023 down to a combination of collaboration and the inherent appeal of the region as a destination for cruising. “This achievement would not be possible without the collective efforts of ports, tourism operators, industry stakeholders and various levels of government,” she says. “The charm of our region as a cruise destination cannot be understated. The stunning landscapes, vibrant culture and warm hospitality are what set this region apart. But the commitment displayed by everyone involved is undoubtedly the driving force behind the allure that makes Atlantic Canada stand out.” 85
ASSOCIATION HIGHLIGHTS: INTERVIEW Making waves Rebecca Yackley speaks with Alex Smith about why the Great Lakes is becoming an increasingly attractive destination for itinerary planners to explore T he Great Lakes of North America are the largest group of freshwater lakes in the world, with the rivers and channels connecting them extending over 3,700 kilometres from the Gulf of St. Lawrence to Duluth, Minnesota, on the western end of Lake Superior. The many miles of rivers, lakes and channels create a cruising experience that strike a balance between ocean travel and river cruising, providing access to ports of call in six of eight US states. They include New York, Ohio, Michigan, Illinois, Wisconsin and Minnesota, along with the Canadian provinces of Ontario and Quebec. Rebecca Yackley, director of the Office of Trade & Economic Development at the Great Lakes St. Lawrence Seaway Development Corporation (GLS), a division of the US Department of Transportation tasked with promoting the region as a cruise destination, highlights the many experiences available on a cruise to the region. “Travellers can disembark on Mackinac Island for horse and carriage rides, or visit Green Bay, Wisconsin, to tour the American football team Green Bay Packers’ Hall of Fame,” says Yackley. “Guests can also explore the Great Lakes Aquarium in Duluth, Victorian homes and art museums of Muskegon, the gourmet cuisines of Milwaukee’s beer city food markets and tour the renowned Harley Davidson Museum. The Rock & Roll Hall of Fame in Cleveland and the famous, historic Henry Ford Museum in Detroit, Michigan, are also must-see attractions.” The variety and appeal of the experiences on offer during a cruise to the Great Lakes is now being recognised by the cruise industry. An increasing number of cruise lines are offering voyages to the region in response to guests’ interest, and ports are developing their infrastructure and services to meet demand. “All five Great Lakes are currently supporting cruise itineraries, alongside the established route between Milwaukee in Wisconsin and Toronto, Ontario,” says Yackley. “Ports across the Great Lakes are improving and expanding their dock space and accommodation for cruise ships. For example, the Muskegon, on the shores of Lake Michigan, is one of the destinations around the Great Lakes developing its cruise offering 86
Photo: credit The 3,700 kilometres of lakes, rivers and channels in the Great lakes offers a variety of activities for cruise guests to take part in, such as kayaking in Duluth ports of Cleveland, Ohio, and Duluth, Minnesota, opened compliant Customs and Border Protection Agency (CBP) passenger clearance facilities in 2022. On Lake Michigan, the Ports of Milwaukee and Muskegon are building new docks for larger expedition-type cruise ships.” GLS is working with cruise lines to help develop their relationships with other federal agencies such as the CBP and the US Coast Guard. “When vessels transit the St. Lawrence Seaway, just west of Montreal to the mid-point of Lake Erie, they seamlessly cross the border between the USA and Canada 27 times,” says Yackley. “Our work to build the relationships between cruise lines and our federal partners to provide a complete understanding of expectations is crucial to create the most efficient process for passenger clearing at ports of entry.” The GLS, along with the Great Lakes Cruising Coalition (GLCC), is also making efforts to connect with the global cruise industry and further develop the reputation of the Great Lakes as a destination. Annually, the GLS and its stakeholders attend North America’s largest cruise conference and exhibits at “Ports across the Great Lakes are improving and expanding their dock space and accommodation for cruise ships” Seatrade Cruise Global in Florida. It also attended Seatrade Europe for the first time in 2023, where discussions focused on the many benefits that the European cruise operators could receive from the itineraries visiting the Great Lakes. “During each trade show, communicating our message with the media has been a crucial component to raising awareness of the Great Lakes as a destination,” says Yackley. “We also retain a membership with the Cruise Lines International Association to extend our reach and amplify our message to our target audience of cruise line itinerary planners and port development specialists. The GLS has been working in cooperation with Great Lakes stakeholders, including the GLCC, Cruise the Great Lakes, Great Lakes Expedition Cruises, and Cruise the St. Lawrence to raise the international visibility of the region. Co-hosted events with our partners at trade shows serve to promote the region holistically.” 87
REGIONAL SPOTLIGHT: ASIA A diverse destination for all Representatives from cruise lines offering itineraries in and around Asia tell Laura Hyde about the region’s appeal and what to expect when sailing to this diverse region F vice president of sales for Asia-Pacific at Crystal. “Whether you are talking climate, history, food, architecture, shopping, art or entertainment, every country in Asia offers something different. So, a cruise through Asia is a voyage of discovery for all your senses.” Nick Hughes, sales director for UK and Europe at Princess Cruises, also highlights the enormous variety available in an Asian itinerary, pointing to the range of different shore excursions guests can experience. “Cruise passengers can visit the tranquil beaches of Thailand, the vibrant city of Vietnam’s Hoi An, and the mesmerising Supertree Grove in Singapore, all on one cruise,” says Hughes. “Princess’s Asia cruises circumnavigate around southeast Asia and Japan, which is best experienced on a cruise. The majority of Princess’ Asia voyages are on Diamond Princess, our ship built in Japan, for Japan. The ship boasts incredible Japanese features such as the Izumi bath, making exploring the country seamless and relaxing, whilst immersing guests into the rich culture and history both ashore and onboard.” Photo: Setouchi Tourism rom the cosmopolitan cities of Hong Kong, China, and Tokyo, Japan, to the rural rice paddies of Vietnam, the unspoilt beauty of the Phi Phi Islands in Thailand and historic sites like the Great Wall of China, there’s no shortage of attractions to visit once passengers disembark in Asia. A cruise around Asia is not just sailing from one port to another; the world’s largest continent offers passengers endless diversity. “The main attraction of sailing to Asia is the enormous amount of diversity offered,” explains Tony Archbold, Port Tower is a 108-metre high observatory tower in the port city of Kobe in Japan 88
Photo: Unsplash/Evan Krause Coral, sandy beaches and limestone cliffs can be found in abundance on the Phi Phi Islands in Thailand Helped by the bespoke design of Diamond Princess, Japan has proved to be a particularly popular destination for Princess Cruises in the region. The cruise operator is introducing its guests to one of the country’s most famous natural wonders in one of its recently announced itineraries. “Our recently announced 2025 Japan cruise season includes a ‘Spring Flowers’ cruise, taking guests to all four main islands and following the predicted blooming season as it moves south to north,” says Hughes. “Moreover, guests sailing to Japan with us will have the chance to enjoy four unique Japanese festivals throughout August: Aomori Nebuta Festival; Kochi Yosakoi Dance Festival; Tokushima Awa Dance Festival; and Kumano Fireworks Festival.” For cruise guests who want to discover more of Asia, Crystal’s 58-night cruise from Bali to Singapore enables passengers to visit almost every Asian country. “Departing in February 2024, this itinerary is deep exploration into Asia, allowing guests to experience the very best of this fascinating region,” says Archbold. “Our 13-night voyage onboard Crystal Symphony touches the southern tip of Japan then goes to Taiwan, the Philippines and Borneo, finishing in Singapore. This gives guests a taste of north and south, of the bustling Hong Kong, the multiculture of Singapore or the quiet beauty of Boracay or Puerto Princesa.” While ocean cruise operators are focused on providing coastal and islandhopping itineraries, river cruise lines are exploring the region’s many waterways. “In Asia, almost more than anywhere else in the world, life unfolds along the riverbanks,” says Brad Bennetts, head of sales and business development at APT and Travelmarvel. “This makes cruising its inland waterways one of the most exciting, authentic and immersive “Every country in Asia offers something different. So, a cruise through Asia is a voyage of discovery for all your senses” Tony Archbold, Crystal 89
Photo: APT and Travelmarvel REGIONAL SPOTLIGHT: ASIA APT and Travelmarvel’s new ship, Mekong Serenity, provides river cruises in Vietnam and Cambodia “Mekong River cruising has always been our most in-demand Asian product” Brad Bennetts, APT and Travelmarvel 90 ways to explore this exciting region. A river cruise ship can dock in the best locations to optimise explorations on land, where the fascinating history of destinations such as the Cu ̉ Chi Tunnels in Ho Chi Minh City, Vietnam and Phnom Penh and Siem Reap in Cambodia are brought to life with unique access and insights from expert local guides.” APT and Travelmarvel has a number of signature journeys in Vietnam and Cambodia for 2024, including the 15-day ‘Vietnam and Cambodia Highlights’ cruise onboard its new ship, Mekong Serenity. The itinerary visits 11 destinations, with highlights including a special sunrise experience at Angkor Wat in Cambodia and dining at Vietnam House in Ho Chi Minh City, Vietnam. “Mekong River cruising has always been our most in-demand Asian product, but we’ve been stunned by the uptake of bookings since going on sale, as they have exceeded all expectations,” says Bennetts. “We are truly delighted to be back, operating again in the region. The excitement to renew our operations in Vietnam and Cambodia wasn’t just internal; we knew from customer feedback that demand for the region was building over the last two years, when long-haul travel was still not an option for most [due to the Covid-19 pandemic]. After putting our Asia 2023-2024 programme on sale, bookings exceeded all expectations, and I can only see this accelerating as we move into 2024.” “Asia is a dream holiday destination,” he adds. “These dream holidays, which might have felt out of reach for so long, are finally here for the taking, and no one wants to waste more time.”
Destination highlights We asked five popular cruise ports in Asia to showcase what makes their destinations a must-visit during a cruise to the region Hong Kong, China Photo: Vladimir Haltakov/Unsplash Asia’s ‘urban heartbeat’, Hong Kong provides endless shopping and dining options, an East-meets-West culture, a diverse range of attractions and a world-renowned skyline, all of which make Hong Kong the perfect cruise destination. Whether you’re a foodie seeking a memorable dining experience, a nature lover who wants to see beautiful landscapes and the great outdoors, or a culture enthusiast who loves exploring the local culture, arts and history, Hong Kong has it all! Okinawa, Japan Made up of 160 islands, Okinawa is Japan’s southernmost island region and is located between Taiwan and mainland Japan. Situated at the same latitude as popular resort destinations around the world as Hawaii, Miami, and Cancun, Okinawa is Japan’s most beloved island for beach resorts. Okinawa is geographically close to major Asian ports such as Taiwan, Shanghai, Jeju, Busan, Fukuoka, and Tokyo, with five major ports where cruise ships of 200,000 tons or more can call. There are also spots on neighbouring islands where smaller vessels can call at ports. 91
Photo: Setouchi Tourism REGIONAL SPOTLIGHT: ASIA Setouchi, Japan Photo: Hualien County Government Composed mainly of the areas encircling Japan’s Seto Inland Sea, the Setouchi region is no stranger to travel by boat. When it comes to international cruises, ports on Japan’s main island like Kobe and Hiroshima are able to handle larger vessels. Additionally, there are also a few others like Matsuyama on the outer side of Shikoku that can also welcome big cruise liners. In addition to these bigger ships, there is also a vast network of ferries that connect the myriad of islands on the Seto Inland Sea. The region also has some more leisurely options like the Sea Spica which will take you to a number of islands. Hualien, Taiwan In the eastern reaches of Taiwan lies the enchanting Hualien County, a land of natural wonders and cultural riches. Among its many treasures, Taroko National Park reigns supreme, boasting majestic peaks, marble canyons, and picturesque trails. Beyond, the county’s heritage is a tapestry of indigenous communities, each with their own languages, arts, and customs. The Amis, Bunun, and Taroko tribes are a few of the vibrant threads woven into the fabric of Hualien’s identity, and delving into their music, dance, and traditions is a journey into the very soul of the land. The Port of Hualien stands ever ready to welcome the curious traveller to the region. Keelung, Taiwan Located at the northeast corner of Taiwan, Keelung Port, also known as ‘rain port’, is well connected to the rest of the island, with Taiwan’s capital Taipei only a 30-minute drive away. The port is surrounded by mountains on three sides and facing the sea on one side, so it often gives people a damp and misty impression, but it exudes a poetic and picturesque atmosphere. After the expansion of the East Cruise Terminal, the facility can accommodate cruise ships of 150,000gt. The West Cruise Terminal is a testament to the ages, standing proud with a rich legacy of nine decades, and after a recent renovation it can now accommodate cruise ships of up to 250,000gt. 92
EUROPE: REPORT That island feeling Guernsey offers a unique destination for cruise guests, providing a variety of exclusive experiences that retain a local touch Cruise guests can explore the local farms and orchards to see where Guernsey’s gin, ale and cider is made C ruise passengers are seeking more exclusive experiences with a local touch and a personal feel – something Guernsey’s landscape and people can provide in abundance. The islands’ natural environment provides the perfect location for visitors to get involved in smaller-scale experiences with local food and drink at the forefront of these trends. VisitGuernsey’s accredited guides and experience providers lead guests on various food and drink experiences in the islands. For example, they can join walking tours that offer opportunities to taste produce from local ‘hedge veg’ honesty stalls and hands-on sessions to forage for natural delicacies including seaweed, which was a staple food item during the occupation of Guernsey in World War II. More luxurious dining is also on offer, including exclusive wine and cheese tastings or fresh seafood and wine pairing experiences with a sea view. In addition, guests can taste local gin, ale or cider while exploring the local farms and orchards, or they can take a 20-minute ferry to the peaceful, car-less island of Herm for the regular Ale and Cider Festival. Cruise passengers can participate in multiple other events in Guernsey. Parish farmers’ markets are held in all seasons and there is often an opportunity to meander around the artisan markets at the St Peter Port Seafront Sundays, where local producers and craftspeople showcase their products in the alfresco, waterside location. While the historic town is in strolling distance of the tender dock, passengers can also use unique transfer services to reach other exclusive experiences and tours in the island. Nature lovers can take a private charter boat to spot the coastal wildlife, which includes dolphins and seals. Alternatively, cruise guests can drive down winding rural lanes (or ‘ruettes tranquilles’) in Tour Guernsey’s Land Rover or travel around the coastline in a private tuk-tuk. 93
EUROPE: INTERVIEW A story of success Paul Olvhoj of Orkney Harbours talks with Alex Smith about the reasons behind Orkney’s remarkable success as a cruise destination and the plans for its future T Photo: Graham Campbell he Orkney Islands, located off the north coast of Scotland, are one of the UK’s most popular cruise destinations. The towns of Kirkwall, Stromness and most of the Outer Islands of Orkney will welcome a combined total of more than 200 cruise ship calls in 2023, demonstrating the appeal Orkney has for cruise lines and their guests. But what keeps the cruise lines coming back? According to Paul Olvhoj, business development manager at Orkney Harbours, there are four main reasons: location, local attractions, port facilities and shoreside services. “We’re in an ideal position for the Arctic exploration cruises from the Baltic, and the islands provide a varied experience that’s part Scandinavian, part Scottish and part British, but uniquely Orcadian,” explains Olvhoj. “The islands also have a range of bucket-list sites, like Orkney will welcome a combined total of more than 200 cruise ship calls in 2023 “The islands provide a varied experience that’s part Scandinavian, part Scottish and part British” 94 the Ring of Brodgar and Skara Brae, which are within a 30-minute drive from the port and perfect for shore excursions. “Our facilities allow us to accommodate even the largest cruise vessels very easily, with the Hatston pier exclusively working as a cruise berth throughout the summer. Our shoreside services – which include meet-and-greet welcoming with paid members of staff and a free shuttle bus service from the berth into Kirkwall town centre – make the experience as smooth as possible for cruise partners and guests.” While the harbour authority considers the resulting success of Orkney’s cruise industry remarkable it is carefully managing its growth to ensure that both the local community and its cruise partners see the benefits. Consequently, the authority is looking to ensure cruise guests have a memorable experience of the islands instead of focusing solely on increasing their numbers. “We’ve reached a point where there is a balance between the number of visitors and the local community, so our focus is on managing our cruise experience,” says Olvhoj. “We’re looking to follow the trends in the industry and offer something that’s very different. We want to create a bespoke offer for all of the cruise lines that are expected to visit us in 2024. We’re exploring options ranging from delivering local produce and sustainability initiatives to experiences with local people and crafts. Building up those connections and opportunities is critical for our future as a destination.”
MEDITERRANEAN: REPORT Meet in the Med Photo: Port of Tarragona A popular stop on many Mediterranean itineraries, the Port of Tarragona will become the centre of the region’s cruise industry with the 2024 MedCruise General Assembly S ituated in the Mediterranean coastal area of Costa Daurada in Spain, the Port of Tarragona is a popular stop on the itineraries of many of the cruise lines sailing in the region. Its location within one of the main tourist destinations in Spain provides visitors with a mild, sunny climate, a fascinating Roman legacy, and impressive modernist monuments, as well as renowned vineyards. The port has been chosen to host the 64th edition of the MedCruise General Assembly. From 11 to 14 June 2024, it will welcome members from MedCruise, which was created to promote the cruise industry and unite the ports of ‘Mare Nostrum’ and adjoining seas. As one of the most important events in the European cruise industry, the MedCruise General Assembly will see participants from major cruise companies, tour operators and tourism boards, as well as representatives from around 100 ports on the Mediterranean coast with cruise traffic gather at the Spanish port. “This major meeting of the sector represents a great opportunity to join forces and position the Catalan coast as a benchmark for cruise tourism,” says Saül Garreta, president of the Port of Tarragona. During the General Assembly, the Port of Tarragona will highlight the main attractions of Tarragona and the Costa Daurada. It will also provide a chance for members of the cruise industry to see the port’s facilities, including the new Balears Wharf, a dock built at a cost of €30 million ($31.9 million). This multipurpose infrastructure was opened in October 2021 and increased the port’s docking capacity for cruise ships by 700 metres. It can receive some of the largest cruise ships in the world and has capacity to accommodate up to four ships at a time. Global Ports Holding is also carrying out construction on a new cruise terminal on the Balears Wharf, which is set to be completed in April 2024. The project represents an investment of €5.5 million ($5.85 million). With over €35 million ($37.2 million) invested into the port in the last four years, the Port of Tarragona is aiming to continue to increase cruise activity, and welcome cruise passengers from across the globe. 95
ASIA: REPORT Experiencing island culture Guests on cruises to the Okinawa Prefecture in Japan have the chance to explore different unique destinations and Unesco World Heritage sites during activities that accommodate a variety of ages and interests Kunigami on the main Okinawa Island is home to Tataki falls, the most famous waterfall on the island at 40 feet tall T here are a total of 160 islands in Japan’s Okinawa prefecture, all offering natural beauty and cultural gems, ranging from historical monuments to uninhabited areas that boast unique ecosystems. There are five main ports in the prefecture, all with their own nearby attractions and potential excursions. Naha Port, in the capital city of Naha, Okinawa, is a prime destination for cruises as a gateway to the rest of the islands and offers a wide range of experiences for visitors. For example, 96 tourists can learn about the history of Okinawa by touring nearby Unesco World Heritage sites such as the ruins of the Shurijo Castle and the Shikinaen Royal Garden. Furthermore, there are opportunities to visit uninhabited islands around Okinawa by ferry, such as Nagannu Island, which boasts clear water perfect for snorkelling. Also on the main Okinawa Island is Motobu Port and Nakagusukuwan Port. At Motobu Port, visitors will be able to explore the nearby Yanbaru National Park, play with dolphins at Motobu Genki Village, or learn about local industry at Matayoshi Coffee Farm. From Nakagusukuwan port, guests can visit the Zakimi Castle Ruins World Heritage Site, the Okinawa Zoo and Museum and Niisato Sake Brewery, the oldest sake brewery in Okinawa. Miyako Island offers a range of land and sea attractions, and visitors to Hirara port can go on glass boat tours, swim with sea turtles and explore the islands culture of food and crafts that make use of what the sea provides.
Okinawa, once called the Ryukyu Kingdom, has formed its own unique culture Finally, from Ishigaki Island’s port, visitors can experience Ishigaki, the southernmost city in Japan, by taking part in Ishigaki-yaki pottery classes. They can also visit Iriomote Island, which has been registered as a World Natural Heritage Site. Cruise lines are continuing to discover the beauty of Okinawa by bringing expedition cruising to the region and designing itineraries that explore the islands. For example, luxury cruise line Ponant held its first Okinawa expedition cruise in March 2023. The cruise line will return to Okinawa in 2024 with six cruises and new islands added to the itinerary. The eight-day ‘Japanese Subtropical Islands’ expedition cruise will depart from Naha and call at the islands of Iheyajima, Zamami, Kumejima, Ishigaki, Taketomijima, Iriomotejima and Yonagunijima, before disembarking at Keelung, Taiwan. Okinawa is not just available for port calls, with cruise ships homeporting at the islands too. The island will be serving as a homeport for MSC Cruises’ ship MSC Bellissima from January to March 2024, and the cruise line will offer a range of three, four and five-day itineraries, including roundtrip cruises departing from Naha that call at Miyako Island and Ishigaki. Also in 2024, the islands will be visited by cruise lines such as Resorts World Cruises, Costa Cruises and Holland America Line. To learn more about the ports and attractions of Okinawa, visit cruise.visitokinawa.jp/en/ 97
Greece UNESCO UNESCO UNESCO Port UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO UNESCO @thessalonikitravel @thessaloniki.travel @mythessaloniki @visitthessaloniki @visitthessaloniki THESSALONIKI Your Homeport in the heart of a vibrant city! Testimonials from cruise passengers: “We could have spent 10 days here visiting the place... It has a lot to offer” “It was a great discovery... Glad the Cruise company chose this port to visit” www.thpa.gr
NORTH AMERICA: INTERVIEW People and partnerships Hydi Webb explains to Alex Smith how PortMiami handles one of the busiest cruise schedules in the world while continuing to promote sustainable growth “The port is only as strong as its employees and its partners” Photo: MSC Cruises L ocated in Miami-Dade County, PortMiami handles more cruise ship calls than almost any other port in the world. In 2022, the port welcomed over four million passengers, and in 2023 anticipates a new record number of passengers. But how does the port handle the pressure of delivering a high-quality experience to every visitor? According to Hydi Webb, port director and CEO, the answer lies in prioritising people and partnerships. “The port is only as strong as its employees and its partners,” says Webb. “Continual communication with our cruise partners, the stevedoring companies, the International Longshoremen’s Association, the Biscayne Pilots Association, and regulatory agencies are key to smooth and successful ship calls.” The port is also continuing to invest in its facilities to ensure that operations remain as efficient as possible. In the past five years, it has opened new terminals in partnership with Royal Caribbean Group, Norwegian Cruise Line Virgin Voyages and Carnival Cruise Line, while MSC Cruises will open its AA/AAA cruise terminals in 2024. “Continued investments in capital infrastructure projects are critical to support and improve our cruise operations,” says Webb. “The development of new cruise terminals and auxiliary infrastructure projects, such as roadways and the tunnel, provisioning buildings and garages, also allow us to better handle the higher passenger traffic and increased demand for our port.” PortMiami’s cruise business contributes $43 billion to the local economy, making it one of the most important economic drivers for the entire Miami-Dade area. “Cruise tourism is a major driver of economic growth and job creation, which is critical to ensuring economic resilience,” says Webb. “As the port continues to drive Miami-Dade County’s economy forward, it will create opportunities for residents and businesses across our county. The port is committed to innovative, efficient and sustainable growth.” To achieve sustainable growth, Miami-Dade County Mayor Daniella Levine Cava launched an initiative to bring shore power to PortMiami in 2021, in collaboration with its major cruise line partners and Florida Power & Light. Upon completion, shore power will be available at five cruise terminals with the ability to plug in three ships at a time. “Not only is reducing greenhouse gas emissions in Miami-Dade County one of the mayor’s top initiatives, but it is also the right and responsible thing to do for the port and our partners,” says Webb. “As one of the county’s economic engines, it is essential for the port to set the framework and be an example of how sustainability can seamlessly be incorporated into dayto-day operations.” 99
NORTH AMERICA: REPORT A record of success The Port of Seattle is celebrating 25 years as a cruise homeport and is set to continue driving growth with shore power, sustainability, infrastructure and other investments A laska’s appeal as a cruise destination is no secret. The number of cruise ships visiting the region has grown significantly in recent years, making it one of the world’s most successful cruise markets today. This growth has been aided by the growing popularity of Seattle as a cruise homeport over its 25 years of operation. Several major brands – including Carnival Cruise Line, Celebrity Cruises, Holland America Line, Norwegian Cruise Line, Oceania Cruises, Princess Cruises and Royal Caribbean International – have made Seattle a homeport for their Alaska-bound ships, solidifying the US city’s status as a significant cruise departure point. Seattle has been able to manage increasing cruise ship capacities throughout the industry as it can accommodate larger vessels at its unobstructed natural deep-water harbour. 2023 will come in as another in a series of record years. Seattle is the closest major US port to Alaska’s popular destinations, located just 770 nautical miles away from Ketchikan. Air services to the region provide both cruise travellers and the provisioners who supply the ships with access to the Port of Seattle. Pre/post cruise behaviour of guests in Seattle Cruise ship calls in Seattle over last 10 years 2023 291 2022 “Our unique relationship with SEA airport is a little-known fact,” says Linda Springmann, director of cruise operations and maritime marketing at the Port of Seattle. “As the port owns both the cruise terminals and the airport, we can provide operational efficiencies to our cruise line partners and their guests. The best example of this is our complimentary, opt-in Port Valet service where cruise passengers’ bags are transferred to the airport ahead of disembarkation. It makes a significant efficiency impact at terminal baggage halls and transportation hubs. Plus, cruise guests love that they have a 295 83% Arrive by air 2021 73% 82 2020 Stay in a Seattle hotel 2019 2018 216 2017 218 2016 2015 2014 1 00 51% 211 Participate in pre-cruise attractions 26% Participate in post-cruise 203 192 179 = 50 cruise ship calls
Recent and upcoming investments in Seattle infrastructure: SEA airport $2.4 billion $756 $1 billion Waterfront renovation million 2022 (past five years) New Convention Center 2024 Third shore power-enabled cruise berth New Ocean $40 million $160 million SEA airport $4.6 billion Pavilion Aquarium few hours to explore Seattle luggage-free before heading to the airport.” In total, the cruise industry contributes 5,500 jobs and over $900 million into the state’s economy each year. Along with delivering these economic benefits, the Port of Seattle is also making investments in environmental sustainability. In 2005, it became the first cruise homeport to offer two shore power berths. When a ship connects to shore power at Seattle’s Pier 91, it eliminates the emissions equivalent of an average car driving between Seattle and New York 30 times. As a result, Port of Seattle and its cruise line partners have stopped over 6,200 tons of carbon dioxide emissions by switching to shore power since 2018, with an ever-increasing number of ships plugging in. In 2024, a third cruise berth located at Pier 66 will also offer shore power. This will make Port of Seattle one of the first ports in the world with three renewable shore power berths for cruise ships. “The landscape of shore power capable ships continues to change, presenting us with greater variations of plug-in locations on the pier,” says Springmann. “In order to increase shore power connection rates, we are investing further in more flexible connection delivery from the pier, enabling us to “Once shore power is available at our third cruise berth in 2024, we’ll see significant, additional gains in carbon reduction” continue to meet the needs of different ship configurations and to reach our sustainability and carbon reduction goals. Once shore power is available at our third cruise berth in 2024, we’ll see significant, additional gains in carbon reduction.” 2027 (next five years) Cruise lines, maritime organisations and ports associated with the Alaska cruise route have also joined together with the Port of Seattle as first-movers in creating the Pacific Northwest to Alaska Green Corridor, a shipping route where zero greenhouse gas solutions are tested and deployed. The project is currently the only cruise-focused green corridor in the world. In July, the first-movers launched a prefeasibility study which will provide the technical, governance and infrastructure challenges defining the path to achieving a Pacific Northwest to Alaska Green Corridor for the cruise industry. Seattle also continues to look to the future with investments impacting the tourism sector which will drive its continued success as a cruise homeport. It has committed to deliver capital projects in air and land transportation, tourism infrastructures and cruise operations during a five-year period with most projects expected to be completed by 2024. 10 1
NORTH AMERICA: PERSPECTIVE A culinary and cultural paradise By Craig Sulis, Tourism Prince Edward Island With a vibrant cultural scene and a variety of local delicacies to enjoy, Prince Edward Island is a hidden treasure that is perfect for Canadian cruise itineraries W experiences the true essence of PEI. The island has something to offer everyone, whether it’s a foodie looking for a gastronomic adventure, a music lover seeking the island’s melodic rhythms, or a nature enthusiast yearning to immerse themselves in breathtaking scenery. Known as ‘Canada’s Food Island,’ PEI boasts a culinary scene that’s nothing short of extraordinary. The moment passengers disembark, they are greeted with tantalising local delicacies – such as freshly harvested oysters, Photo: Victoria Row hen planning a cruise itinerary in Eastern Canada, cruise lines should put Prince Edward Island (PEI) at the top of their list. The island is always a hit with guests, and with its new welcome programme at Port Charlottetown, this hidden gem has become a must-visit destination for cruise ship travellers seeking unique and enriching experiences. Port Charlottetown’s welcome programme ensures that every visitor 1 02
Photo: Cabot Beach Coastal Culinary Prince Edward Island is known as ‘Canada’s Food Island’ “As guests stroll along the picturesque streets, the island’s vibrant culture comes alive” mussels and lobsters – being served dockside by restauranteurs. As guests stroll along the picturesque streets, the island’s vibrant culture comes alive. The sounds of local musicians fill the air, adding a harmonious backdrop to visitors’ island exploration. These talented artists bring to life the island’s rich musical heritage, a fusion of Irish, Scottish and Acadian influences. PEI’s landscapes are a feast for the eyes. The island is blessed with rolling hills, pristine forests, white sand beaches, and serene ocean coves. However, what truly sets it apart is the distinctive red soil, a result of its high iron oxide content. This soil, coupled with the lush greenery, contributes to PEI’s reputation as a province of outstanding natural beauty. For literature enthusiasts, PEI is known as the home of the beloved Anne of Green Gables. The timeless novel, written by Canadian author Lucy Maud Montgomery, has captivated readers of all ages since its publication in 1908. Guests can step into the enchanting world of Anne Shirley with a visit to Green Gables Heritage Place as they explore the charming farmhouse that inspired Montgomery’s literary masterpiece. A cruise to PEI is a journey into a world of culinary delights, cultural richness and natural splendour. With its new welcome programme, PEI invites guests to savour the taste and sound of this remarkable island as soon as they step off the ship. Craig Sulis is manager of trade, sales and media at Tourism Prince Edward Island 10 3

FEATURED PORTS & DESTINATIONS Photo: Port Authority of Jamaica A guide to popular ports and destinations around the world The former pirate haven of Port Royal is one of Jamaica’s five cruise ports
FEATURED PORTS & DESTINATIONS CRUISE SERVICES > Jamaica Cruising The Jamaica Cruising brand is an extension of Jamaica Vacations Limited (JamVac), an agency of the Ministry of Tourism of Jamaica. Since 1978, JamVac has filled a unique need in ensuring ease of travel and connectivity to Jamaica via airlift, and in 2017 its mandate was expanded to include cruise tourism. JamVac is governed by an experienced and capable Board of Directors and executive director, Joy Roberts. www.jamaicacruising.com CRUISE PORT OPERATOR > Global Ports Holding Global Ports Holding (GPH) is the world’s largest cruise port operator. Spanning across four continents, GPH operates 27 cruise ports in 14 countries, welcoming over 15 million cruise passengers annually. GPH’s expertise in cruise port operations is underpinned by its proprietary operating framework, which consistently implements global best practices across its network of cruise ports. GPH’s strategic approach and substantial investment power position it to drive the transformation of cruise ports, ensuring they can accommodate the growing number and size of cruise ships. www.globalportsholding.com ASIA-PACIFIC > Darwin Port, Australia Darwin Port is Australia’s northern gateway and a popular stop for cruise ships heading into Southeast Asia navigating around Australia and the South Pacific. The Darwin Cruise Ship Terminal can accommodate small to medium-size cruise ship homeport operations and can handle the largest ships in Australian waters on transit visits. Darwin offers crocodile encounters, unparalleled Australian military heritage and spectacular natural scenery. Or a unique opportunity to learn more about the oldest living culture in the world through authentic Aboriginal experiences. www.darwinport.com.au Hong Kong As a efficient aviation hub located in the heart of Asia, with an air network that connects the city to half of the world’s population in five hours, Hong Kong makes for an ideal port in the region. From Hong Kong, cruise passengers can sail to the north to bustling coastal cities of Mainland China, Japan and South Korea, or to the south and east to the exotic cultures of Vietnam, the Philippines and more. This not only delivers enriched regional experiences for cruise passengers but also allows cruise companies to develop a wide variety of itineraries. www.discoverhongkong.com 1 06
Marina Bay Cruise Centre Singapore The Marina Bay Cruise Centre Singapore (MBCCS), designed as an architectural icon with a dedicated two-berth cruise facility, is able to accommodate the world’s largest cruise ship in service today. The terminal features a spacious arrival and departure hall as well as a large ground transportation area to ensure a smooth and seamless experience for passengers. Located at the southern tip of central Singapore, MBCCS serves as a marine gateway to the heart of the city. www.mbccs.com.sg Okinawa, Japan In 2021, the islands of Amami and Okinawa were registered as Unesco World Natural Heritage sites. Okinawa Prefecture, located in the southwestern corner of Japan, has a rich natural environment with beautiful seas and subtropical terrestrial forests, and is home to rare plants and animals, including species such as the Okinawa rail bird and the Iriomote wild cat. Okinawa features five cruise ports: Naha, Nakagusuku, Motobu, Hirara and Ishihaki. Each location offers something different, making Okinawa a distinct cruise destination. cruise.visitokinawa.jp/en Taiwan Ports Taiwan has various geographical advantages by being a regional cruise hub and a major maritime transportation hub in Asia. There are seven main cruise ports in Taiwan; Keelung, Taichung, Kaohsiung, Hualien, Anping, Suao and Penghu. The different harbours evoke different flavours of life and by calling at different locations, you will get to know more about Taiwan’s interesting cultures through experiencing its tasty foods, historical monuments and local customs. https://cruise.twport.com.tw EUROPE > Baltic Sea Cruise Baltic consists of 32 ports and destinations in eight countries in the Baltic Sea region. The region is focused on sustainability, as is reflected in the alternative shore excursion opportunities. Guests can experience colourful capitals and hidden gem cities, great shopping, world-class dining, historic architecture and contemporary design. They can also visit the world’s oldest monarchies and youngest democracies, enjoy 31 Unesco sites and experience many natural phenomena. The region is English-speaking and delivers high satisfaction rates. www.cruisebaltic.com 10 7
FEATURED PORTS & DESTINATIONS Cowes Harbour, Isle of Wight, England Home to the oldest sailing regatta in the world, Cowes has it all. For families, nature lovers, gastronomes and adventure seekers, there is so much to enjoy. Osbourne House, Queen Victoria’s beloved island home, and Cowes’ vibrant high street, lined with unique museums, galleries, independent shops and welcoming cafes and pubs, are just two of the reasons people have visited the Isle of Wight since pre-Victorian times, making it a firm favourite for cruise ship visits. www.cowes.co.uk Cruise Torquay, England Torquay Harbour is on the south coast of Devon and provides experienced piloting, tender operations and safe anchorage for cruise ships of all sizes. Excursion highlights include Greenway, the holiday home of Agatha Christie; Kents Cavern, a Unesco global geopark site; the Paignton to Dartmouth steam train; Cockington Craft Village; Torre Abbey Gardens; and Babbacombe Model Village. Passengers disembark with direct access to the town centre, an attractive palm-lined sea front promenade, local shops, cafes, restaurants and bars. www.englishriviera.co.uk/cruise-torquay Denmark Denmark is the ideal destination for cruise lines, with 12 destinations located at the doorway to the Norwegian fjords and Baltic Sea. The main cruise port is Copenhagen, one of northern Europe’s largest and most advanced turnaround ports. Denmark is attractive to call at in all seasons and is focused on sustainable shore excursions and high-quality service. Guests can experience the Danish art of cosiness, royal heritage, excellent shopping, fantastic gastronomy and more in one of the world’s happiest countries. www.cruisecopenhagen.com Foyle Port, Ireland Foyle Port is idyllically located in Derry-Londonderry, home to Ireland’s only completely intact historic Walled City. The Port’s compact size and easy accessibility into both Northern Ireland and the Republic of Ireland allows for combined experiences to some of the island’s most magnificent areas of outstanding natural beauty including the iconic Unesco World Heritage Site, The Giant’s Causeway, and the start of the famous coastal touring route, the Wild Atlantic Way in Donegal. www.foyleport.com 1 08
Photo: Philippe Bréard Le Havre, France Le Havre is located in the heart of Normandy and is renowned as the cradle of the Impressionism art movement. The city centre is listed by Unesco for its post-World War II architecture. Le Havre’s cruise facilities offer three berths and can accommodate any kind of cruise ship during transit or turnaround calls. The newly created entity GIP Le Havre Croisières is committed to developing the cruise facilities, with works to be carried out from 2023 to 2025, including three new terminals and implementing quayside electricity supply systems on the three cruise-dedicated quays. Photo: Graham Campbell www.lehavreseinemetropole.fr/lh-croisieres Orkney Islands, Scotland Orkney is a unique destination with 5,000 years of history. It is able to handle cruise ships of all sizes at various locations and we can cater for every traveller’s needs. Orkney is very accessible and from the berths and anchorages visitors can see a Unesco World Heritage site, spot a rare bird or sea mammal, discover famous whisky, see jewellery being made and go inside the most northerly cathedral in Britain, the only one built by Vikings. Whether you are landing on a beach on a remote island or marvelling at a stone circle older than Stonehenge, Orkney has it all. www.orkneyharbours.com Portland Port, England A destination full of history and intrigue, located in the south of England at the heart of the Jurassic Coast. The award-winning Portland Port provides cruise visitors with a warm welcome, allowing them the opportunity to explore a wide and diverse range of attractions and easy access to quintessential England. From Unesco World Heritage sites to the local area’s natural beauty, rolling green hills and picturesque historic towns and villages, a visit to Portland Port offers it all. www.portland-port.co.uk Port of Dover, England Dover is one of the most popular cruise ports in the UK. Its well-equipped terminals, combined with the town’s rich heritage and the iconic backdrop of the White Cliffs and Dover Castle, make it the port of choice for many of the world’s leading cruise lines. A multi-purpose berth has given the port the capacity to accommodate four ships at once for the first time in its history. www.portofdover.com/cruise 10 9
Is Orkney your next port of call? This year, we’ve welcomed over 200 cruise calls to the spectacular Orkney Islands. Year after year, our breathtaking scenery and world-renowned visitor attractions draws vessels of all sizes, from expedition charters to the world’s largest liners. As we look to a more sustainable future, our impressive facilities are ready to welcome the vessels of tomorrow. Plan your visit today: orkneyharbours.com/cruise
FEATURED PORTS & DESTINATIONS Port of Stockholm, Sweden Stockholm is Sweden’s capital and is built on islands that are connected by 57 bridges. On arrival, cruise ships pass through the stunning Stockholm archipelago with its 30,000 islands and islets, which is a unique experience for guests. Once in Stockholm, visitors can find everything they would wish for in a big city – including culture, shopping and fine dining. Cruise ships can call at Stockholm all year around. Welcome to Stockholm. www.portsofstockholm.com | www.visitstockholm.com Port of Turku, Finland The ships that arrive in Turku pass the nature conservation area of Ruissalo before mooring next to the medieval Turku Castle, which is within walking distance of the city centre. Turku is not only a natural stop between other fascinating Finnish ports but also, historically, a hidden gem that offers everything from beautiful natural sights to gastronomical experiences, interesting museums, cultural sights and an intimate atmosphere. www.portofturku.fi/en Ports of Jersey Jersey is located in the northern part of the Bay of St Malo, some 40 miles south of the main English Channel shipping lanes and only 12 miles off the Contentin Peninsula. It is this unique position that gives Jersey a truly distinct feel. Cruise guests will be spoilt for choice for things to do; from visiting world-famous tourist attractions such as Jersey Zoo and the Jersey War Tunnels, exploring exquisite beaches and historic castles to fine dining at Michelin-star restaurants or shopping in designer boutiques. www.ports.je St Peter Port, Guernsey St Peter Port is the perfect base for exploring the Island of Guernsey. Passengers can meander less than a few minutes to reach the beautiful, historic town awash with flowers, cafe culture and independent shopping. Also the base for Guernsey’s variety of excursions, no time is lost heading out to sea for wildlife spotting or on a short boat ride to the blissful, carless Herm Island. On land, discover Guernsey’s special, exclusive and boutique experiences from foodie and eco-tourism excursions to bike, walking and tuktuk tours run in smaller groups by locals. www.cruiseguernsey.com 111
Trondheim Port, Norway Trondheim Port welcomed over 170,000 cruise guests in 2023. As the third biggest city in Norway, it is growing sustainably as a cruise destination. It has renewed the main cruise quay with a polyurethane fender system and enforced steel plates to serve use of Yokohama-fenders. While the shore power facility for smaller vessels has been used over 20 times by Hurtigruten Expeditions, it is planning another facility for the main cruise quay. The 2023 season started in January and ends in December with a total of 107 calls. Off-season calls are incentivised with a reduced quay due. www.trondheimhavn.no MEDITERREANEAN > Port of A Coruña, Spain The Port of A Coruña is a cruise-friendly destination with two dedicated berths in the city centre. Cruise lines that call appreciate the central location, the reliable services and the variety of shore excursions, which focus on culture and heritage, nature, the Tower of Hercules (the world’s oldest lighthouse still in use) and culinary experiences. The port is also close to Santiago de Compostela and the Pilgrims Way. 2023 saw 140 calls and 300,000 passengers and the port expects to increase these figures in 2024 in a sustainable manner with plans for an onshore power supply connection. www.puertocoruna.com Port of Cartagena, Spain Cartagena, located on Spain’s southeast coast, has more than 3,000 years of history and is a reference point due to its strategic position within the Mediterranean. Its cruise terminal has a 700-metre-long quay with a water depth of 12 metres and is located in an area of 4,500 square metres, enabling two cruise ships to berth simultaneously. The terminal also features rest and shade areas, an information point and parking area. www.apc.es Port of Livorno, Italy The Port of Livorno is the gateway to the most desirable destinations in Tuscany, a region that offers a range of excursions. People can visit cities such as Florence, Pisa and Siena, tour medieval villages and beautiful countryside, or sample the local cuisine. Porto Livorno 2000 manages the cruise and ferry terminal and offers a wide range of services where safety and efficiency are paramount. They include the maritime passenger’s station, information services and transportation within the port. www.portolivorno2000.it 112 Photo: Felix Seifert/Trondheim Port FEATURED PORTS & DESTINATIONS
Ports of Piombino and Portoferraio, Italy Piombino and Portoferraio are among the ports under the North Tyrrhenian Port Network Authority’s jurisdiction. Located on the Tuscan coast, Piombino is a passenger port with routes to the Elba, Corsica and Sardinia islands. It has more recently become a cruise destination in the western Mediterranean due to its variety of natural beauty spots. Elba is the largest island in the Tuscan archipelago and its key town of Portoferraio has a fascinating, elegant, Medicean setting. www.portialtotirreno.it Port of Sète, France Nicknamed ’Little Venice of Languedoc’ due to its many canals, Sète is a destination renowned for its charm and tradition. Picturesque, authentic and lively, the city is the port of entry to the Occitanie region with a wide variety of landscapes, traditions and features. With its five Unesco World Heritage sites nearby (Carcassonne, Pont du Gard, Canal du Midi, Gellone Abbey, Causses and Cévennes), it is an extraordinary haven to explore. Sète is a bright, exciting region, where all the colours and contrasts of the south of France can be discovered. www.sete.port.fr Valencia, Spain Valenciaport is the leading Spanish port in the Mediterranean in terms of commercial traffic (mainly containerised goods) thanks to a dynamic area of influence and an extensive network of connections with the world’s main ports. It is the bestconnected port in the Mediterranean, with services to 1,000 ports all over the world. The port of Valencia also has regular passenger traffic to and from the Balearic Islands and Italy. In recent years the port has experienced a continued and solid growth in Mediterranean cruise traffic. www.valenciaport.com MIDDLE EAST AND AFRICA > Dubai Harbour, United Arab Emirates An iconic port of entry to the country, the Dubai Harbour Cruise Terminal provides cruise passengers with a seamless arrival and departure experience in the heart of Dubai. The worldclass facility spans over 120,000 square metres and comprises two purpose-built terminals complete with tourist-friendly amenities and retail offerings. Dubai Harbour Cruise Terminal is conveniently located within easy reach from both international airports and the city’s world-famous attractions, such as Palm Jumeriah and Burj Al Arab. www.cruisedubai.com 113
FEATURED PORTS & DESTINATIONS Haifa Port, Israel Haifa Port has emerged as one of the most exciting cruise destinations in the post-pandemic era. Haifa experienced a surge in popularity, attracting an influx of approximately 380,000 Israeli passengers and 250,000 tourists either calling at the port or embarking on cruises. Almost 30 different cruise brands have visited the port, with 10 of them choosing Haifa as their homeport. In a major step, Haifa Port is planning to build the first purposebuilt cruise terminal in Israel. The new terminal is poised to elevate Haifa to the next level as a major cruise hub. www.cruisehaifa.com Port Salalah, Oman Salalah is the capital of southern Oman’s Dhofar governate. The city is known for its banana plantations, Arabian Sea beaches and waters teeming with life. The Khareef, an annual monsoon, transforms the desert terrain into a lush, green landscape and creates seasonal waterfalls that attract almost 800,000 visitors every year. Salalah is an Arab Gulf regional gateway port and transhipment hub, with over 4.3 million containers handled annually and receiving around 35,000 cruise passengers every year. www.salalahport.com.om AMERICAS > Atlantic Canada Cruise Association Discover someplace unique in North America. Atlantic Canada is made up of four captivating, coastal provinces, each with stunning port cities and towns that have a flavour of their own. From vibrant landscapes with wide-open spaces to colourful and historic urban cores, Atlantic Canada is known for its diverse geography, world-class culinary experiences and hospitable nature. Cruise passengers can stroll seaside cities, walk on the ocean floor, explore lighthouses or join an authentic kitchen party while visiting one of the many ports. www.cruiseatlanticcanada.com Great Lakes St. Lawrence, Canada and USA The Great Lakes St. Lawrence Seaway System stretches over 2,000 miles inland between the USA and Canada, connecting the Gulf of St. Lawrence with Duluth in Minnesota, on Lake Superior. There are 30 ports currently handling cruise ships along the waters of the St. Lawrence Seaway and all five Great Lakes. This destination is increasingly becoming popular for small, luxury size cruise ships, with nine calling in 2022 and 11 expected in 2023. Cruise ships sail the Great Lakes between April and October. www.hwyh2o.com/great-lakes-cruising 114
Port Authority of Jamaica The Port Authority of Jamaica (PAJ) is a statutory corporation established by the Port Authority Act of 1972. It is Jamaica’s principal maritime agency responsible for the development and regulation of Jamaica’s seaports. In its development role, the PAJ develops and facilitates investment in seaports (cruise and cargo) and supporting infrastructure required for growth. Our primary business segments are cruise shipping, harbours and port services, global services, logistics, and port community systems. www.portjam.com Port Canaveral, USA Port Canaveral hosts nearly seven million passengers annually through six state-of-the-art terminals. Port Canaveral is the homeport for some of the world’s largest ships sailing from three- to eight-night itineraries to the Eastern, Western and Southern Caribbean, and The Bahamas. Cruise guests love the easy access, arrivals and departures process, and nearby recreation options. Orlando’s theme parks, Nasa’s Kennedy Space Center, waterfront restaurants and pristine beach round out the guest experience before or after cruising. www.portcanaveral.com PortMiami, USA Recognised worldwide as the cruise capital of the world, PortMiami is an iconic hub for sailing to the Bahamas, Mexico, and the Caribbean. Located minutes from Miami Beach and Downtown Miami, PortMiami is the departure of choice for all major cruise lines with a variety of cruise brands and itineraries. The port is well served by easy access to the interstate system and its proximity to Miami International Airport. As a destination, Miami is the centre of world cruise tourism with incredible weather, culture, and options for outdoor adventurers and exciting experiences. www.portmiami.biz Port of Jacksonville, USA Visitors to Jacksonville, Florida, can enjoy the city’s downtown riverfront, vibrant local culture, miles of white-sand beaches, access to nature and world-class golf, shopping and dining. Friendly attendants welcome guests at the Jacksonville Port Authority (JAXPORT) cruise terminal, which is available for homeport and port-of-call opportunities. With 98 million people living within a day’s drive of JAXPORT, it’s a growing drive-to cruise destination. www.jaxport.com/cruiseline 115
FEATURED PORTS & DESTINATIONS Port of San Diego, USA The Port of San Diego offers guests and cruise lines countless opportunities for adventure. With cruise terminals located in the centre of downtown San Diego, guests can enjoy easy access to hotels, restaurants, the international airport, and more just steps away from their ship. With a convenient location south on the West Coast, voyages have the opportunity to spend more time exploring destinations and less time burning fuel. The port has also recently expanded shore power to all berths allowing cruise lines to lessen their environmental impact. www.portofsandiego.org/experiences/plan-your-cruise Port of Toronto, Canada Situated on the shores of beautiful Lake Ontario, one of the largest freshwater lakes in the world, Toronto is a convenient starting point for adventures through the Great Lakes and St. Lawrence River. A key turnaround port with easy connections to air and rail transportation, the Port of Toronto Cruise Ship Terminal welcomes passengers to the heart of Toronto’s downtown, just three miles from the shops, museums, theatre, sporting events and restaurants you would expect in a world-class city. www.portstoronto.com/cruise-ships.aspx Port Tampa Bay, USA Cruising from Port Tampa Bay has never been better! Steps from our cruise terminals are attractions like the Florida Aquarium, Sparkman Wharf, the unique Ybor City and Downtown Tampa’s Riverwalk, which has spectacular views and is close to eateries and nightlife. Additionally, nearby beaches and a world-class airport makes Tampa a destination in itself. Port Tampa Bay is home to cruise brands including Royal Caribbean International, Carnival Cruise Line, Norwegian Cruise Line and Celebrity Cruises, with sailings to a variety of Caribbean destinations. www.porttb.com Prince Edward Island, Canada Prince Edward Island is a coveted destination on Canada-New England cruises, celebrated for its serene beaches, iconic lighthouses and unspoiled landscapes, including charming bays and idyllic small towns. Food enthusiasts delight in the island’s gastronomic scene expertly prepared in stylish eateries and cafes. The recently introduced Port Charlottetown welcome programme ensures that cruise passengers can savour the island’s culinary delights and warm hospitality right at the dock, creating an immersive experience from the moment they disembark. www.portcharlottetown.com 116
A World-Class Welcome Deliver the cruise port experience preferred by discerning travelers, from effortless access through FLL and modern terminals to exceptional pre- and post-cruise diversions in Greater Fort Lauderdale. We’ll pamper you, too, with a warm welcome through our Harbormaster Office, concierge-style service by our dedicated cruise team and fully scalable amenities all available 24/7. We make it easy. PortEverglades.net