T. D. 3V1HKEBV14 - EBCTV1rHEEBA
njlTb KEMCOB
lV1j1 6it13HEC- TPEHEPA
METODV1l1ECKV1V1 MATEPV1AJl
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KHHra + CD c 3aAaHMH
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nSlTb KEMCOB
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t:\nS! E>\I13HEC-TPEHEPA
-'
.-

PEllb
CaHKT-ne-rep6ypr
2006

EEK 88.5
3-63
3HHKeOH'I-Eocrnrueeoa T.)J.
3-63 nSlTb KeHCOB L\1I>I 6H3Hec-TpeHepa. - Cn6.: Pe'<b, 2006. - 208 c.
ISBN 5-9268-0503-1
KHlua COCTOI1T 113 mlTH KenCOB, nOCB51Il.{eHHbIX pa3HbiM TeM3M. Ha OCHone
K3JKJ];OrO 113 KeHCOB MO>KHO npOBeCTH TeM3TH':IeCKldi: TpeHHHr; MO:>KHO HCnOJIb-
30BaTh Bee KeHCbl B J]JIHTeJlbHOM TpeHHHfOBOM KYpce. nocmuueHHOM «POpMHPO-
B3HHIO CHCTeMHblX ynpaBJIeH'IeCKHX H3BbIKOB. Bee 3a,aaHIUI o6'be.ruuUIeT 061U3S1
MeTa«popa: Y'l3CTHHKH KyPca norp}')KaJOTCSI B aTMocepy JIereH.aapHoro KaMeno-
Ta, CT3HOBSlTCSI K3HlIHlIaTaMH B PbIQapH KpyrJloro CTOJI3.
JI.JISI K<Ul(I:toro 113 Kei1coB paJpa6OT3Hbi nanK3 Y'l3CTHHK3 H TeCT Jl,JISi OlJ,eHKH
3H3HHH, nOJIY'leHHbIX B xon:e TpeHHHra.
EEK 88.5
ISBN 5-9268-0503- I
(g 1:.11.. 3HHKeBH'I-EBCT"rHeeBa. 2006
(g IhMTeJIbCTBo tcPe'ibl>, 2006
(g n. B. 6opo3eHeu. 06JIO)KKa, 2006

OfAABAEHJ1E
KEHC 1. MOHl1TOPHHr PE3YAbTATl1BHOCTl1 IlEPCOHAAA:
OprAH113A,KPl1TEPl1l1, COAEPHl1E
3H3KOMCTBO ...un._.................................._.................................................................... II
Pa3MHHKa ..........................................................__..............__.................__..................... II
nepBbIH HH€!>0pMalJ,HOHHbIH 6J10K: n03HUHoHHpoBaHHe np06J1eMbJ 'fepe3
nereHllY 06 apTe€!>aKTe ....................................................._..................................... 13
nepB3S1 Hrpa: npOBOK3lJ,HOHH3S1, rrpo611eMaTH3HPYIOll.(3S1 .......................................... 14
BTOpOM HH<l>opMal.{HoHHblH 6J10K, co.nepx3TeJIbHblH: «MOHHTopHHr
pe3ynbTaTHBHocTH nepCOHaJI3: opraHH33l.{HJI, KpHTepHH, conepxaHHe» .....__....... 16
3a.a3HHe H3 33KpenneHHe M3TepHana.......__................................................................. 50
0606meHHe......................................................................................-..................-...... 50
KEHC 2. HEYIlPABMIEMbIH)} KOH<DAl1KT:
IlPWIl1HbI 11 TEXHOAOrl1l1 YIlPABAEH
3H3KOMCTBO ...........__..................................._..............._............................................... 55
Pa3MHHK3 ............................__...............................__...............__.................__..............._. 55
nepBblH HH<!>0pMalJ,HOHHblH 6J10K: n03HUHOHHpOB3HHe npo6lleMbi 'fepe3
nereHII.Y 06 apTe4>aKTe ..__................h..............___.................__................................. 57
nepBaSll1.rpa: npOBOK3lJ,HOHHaH, np06J1eMam3HpYlOllI;aSl ...__................._................... 58
BTOPOH HH<}>opMalJ,HOHHbIH 6J10K, con:ep>KaTellbHblH: «"HeynpaBJUleMblH"
KOH<!mHKT: npH'fHHbl B03HHKHOBeHHSI H TeXHOJlOrHH ynpaBJleHIDI» .....h............. 60
0606metrne . ..................:............:....................................._......................................... 98
KEHC 3. Cl1TY Al\110HHbIH AHAM13: 3AAA'Il1, IlPl1EMbI, TEXHOAOrl1l1
3HaKOMCTBO __h.................._.....................................................__..................___........... 103
Pa3MHHKa ...............__.................._..........................................................................-... 103
nepBblH HH«popMaUHoHHbIH 6ll0K: n03HUHoHHpoB3HHe np06J1eMbl 'fepe3 nereJ-I.aY
06 apTe.paKTe _...................___................._.........................................................._... 105
-3-

nepBaH Hrpa: npOBOKalJ,HOHH3S1, np0611eM3TI13HPYKJIuaJl ........................................ 106
BTOpoli HH«POPM3lJ,HOHHblH 6110K, co.n;ep>KaTel1bHbIH: «CH'ryalJ,HOHHbIH 3HaJ1H3:
38"l", rrpHeMbl, TeXHOl1orHH» ....................................... ........ ....... 107
0606meHHe ..........................................................................:........:.......::::::::::::::::::: 115
KEHC 4. 3<I><I>EKTI1BHAJI KOMMYHI1KAl\115I PYKOBOAI1TEMI
11 COTPYAHI1KA: TPAHCAKl\I1I1, MOAEAI1, PE3YAbTAT
3H3KOMCTBO ............................................___.................................................._............ 119
P83MHHKa ......................................................................................__n_....................... 119
nepBbIH HH.popMalJ,HOHHblli 6110K: n0311lJ,110Hl1pOBaHMe npo611eMhI "lepe3
JlereHII.Y 06 apTe«paKTe . ...................................................................... 121
nepBaH Hrpa: npOBOKalJ,HOHH3S1, npo611eMaTH3HPYIDwaJl ......................:::::::: 122
BTOpoli HH«pOPM3lJ,110HHblH 6110K, co.nep>KaTeJlbHblH: «3«p«peKTHBHaJi KOMMYHHKalJ,HR
PYKOBO.LJ;I1TeJl.H H COTpy.nHHKa: TpaHC8KUHH, Mo.neJ1H, pe3YlIbTaT» ....................... 124
BTOPaJI. Hrp3 - 38KpenJI.HlOwaJl __.........................................................................._... 128
0606meHlfe ..............................................................................................h.............. 129
KEHC 5. AEAOBOH3T11KET KAK PECYPC PA3BI1TI15I OprAHI13Al\1111
3HaKOMCTBO ....................................................................................n.__.___................. 133
Pa3MHHKa ......................................................................n.......__._.............................._ 133
nepBblH I1H«popMalJ,HOHHblH 6110K: n03I1lJ,HOHl1pOB3HHe npo611eMbI "lepeJ JlereH.LJ:Y
06 apTe<!>aKTe .................................................................._.................................... 135
nepB3S1Hrpa: npoBoKaUHOHH3S1, npo611eMaTH3HPYIOW3.H ...........................__........... 136
BTOPOH HH«p0pMaUHoHHbIH 6J10K, co.nep>K3TeJlbHbIH: «)J;eJ10BOH 3THKeT KaK pecypc
BTO::=;: ;::;e3.:::::::::::::::::::::::::::::::::::::::: :::::::::::::::::::::::::::::::::::::::: 
0606meHHe .............................................................................................................. 148
liI13HEC-l1rPA Pb1l\API1 KPyrAOrO CTOM»
npaBHJl3 Hrpbl ..........................................._.................................._h_...._................... 153
npOTOKOJI OlJ,eHKH KaQeCrn3 HCnblTaHHH .........n......................................_........_._.... 156
KapTbl pbll\ape.L....................................h................................................................ 157
--
nepeL\ BaMIf  n"Tb TPeHIfHroBbIX KeHcOB, nOCBJlIl\eHHbIX pB3HbIM Te-
MaM. Ha OCHOBe KB}I(L\Oro 1f3 HHX BbI CMO}l(eTe npOBeCTIf TeMaTIf"eCKlfH TPe-
HHHf. TaK}l(e Bbl CMO}l(eTe IfCnOJlb30BaTb Bce llSITb KeHCOB BL\1IIfTeJlbHOM TPe-
HHHrOBOM KYpce, nOCBSlll\eHHOM (jJOpMHpOBaHIfIO CHCTeMHbIX ynpaBJIeH"ec-
KIIX HaBbIKOB. Bce 3a,n:aHHSI 06'beL\HHSleT 061l\BSI MeTa(jJopa: yqacTHIfKIf KYpca
norpy}l(aIOTCSI B aTMoc(jJepy JlereHL\apHoro KaMeJlOTa, CTBHOBSlTCSI KaHL\lf-
L\aTaMIf B PbIUaplf Kpymoro CTOJla.
L\1IJI KB}I(L\OrO 1f3 KeHCOB pa3pa60TaHa nanKa yqacTHIfKa. ECJlIf cYll\e-
cTByeT Heo6xo)J.HMOCfb npOBeCTH HTorOBblH 3K3aMeH, Bbl MO>KeTe CJJ.eJIaTb
3T0 C nOMOIl\blO TecroBoro 6J1aHKa, COL\ep}I(Bll\ero 30 BonpocoB C "eTbIpb-
MSI BaplfaHTaMIf OTBeTOB L\1ISI Ka}l(L\oro. KnIO" K TCCTOBblM 3a.naHHSlM nplf-
naraeTC.SI.
nepeL\ Ha"anOM KYpca TPeHep MO}l(eT 06paTlfTbCSI K yqacTHHKaM C TaKIf-
MIl CJlOBaMIf: ,,[ocnoL\a! KTO-TO C"HTaeT, "TO 6H3Hec - 3T0 BOHHa. )JeHCTBIf-
TeJlbHO, }I(eCTKlfe YCJlOBHSI COBpeMeHHoro pOCCIfHCKOro 61f3Heca TPe6YlOT
nOL\"ac HacTOSlIl\HX BoeHHbIX L\eHCI'BHH. Ho eCTb If L\pyroe MHeHHe, cornac-
HO KOTOPOMY 61f3HeC - 3T0 Ifrpa. H BbIHrpbIBaeT TOT, KTO np030pJlIfBee H
rpaMOTHee, KTO }'MeeT ..,n;ep:>KaTb nay3Y" H "Bb16HpaTb MOMeHT", KTO MO:>KeT
TOHKO pacn03HaBaTb nplfpoL\Y "eJlOBeKa If YMeJlo IfCnOJlb30BaTb "eJlOBe'ie-
cKlfe pecypCbl.
-5-

fOBOPSlT, "TO 6a30BBSI HTPa MJI rpeHHpoBKIf ynpaBJIeH"eCKlfX HaBbIKOB -
3TO rnaXMaTbI. Ho .>KH3Hb He CTOHT Ha MeCTe, nOHBJUllOTCH HOBbIe HrpbI, 1]Je-
HlfpYIOlI(lfe H COBeplleHCTBYlOlI(Ife IfCKYCCTBO PYKOBOL\IfTeJlSl.
COBpeMeHHbIH 61f3HeCMeH If PyKOBOL\IfTeJlb aKTIfBHO 3BL\eHcTByeT c06-
CTBeHHbIe peCypCbl Jloru"ecKoro MbIllJleHIfSl H aHanH3a. 3a 3TO B 60JlblleH
CTeneHH OTBeTCTBeHHO JleBOe nOJlYllaplfe Hallero rOJlOBHoro M03ra. TaKo-
ro pOL\a L\eSlTeJlbHOCTb rpe6YeT 60JlbllllfX 3HepreTH"eCKIfX 3arpaT. MbI npeL\-
JlaraeM BaM HHCTpYMeHT MSI nOL\KJlIO"eHIfSl K 6H3Hec-npoueccy pecypCOB
npaBoro nOJlYllaplfSl roJlOBHOro M03ra. Halle npaBoe nOJlyrnaplfe OTBeT-
CTBeHHO 3a 06pa3Hoe MbIllJleHlfe, HHTyIfUIfIO, TBop"eCKlfe HeOpL\IfHapHbIe
npOHBJIeHUH HarneR JIHqHOCTH.
AKTHBHoe If rapMOHIf"Hoe IfCnOJlb30BaHlfe pecypCOB npaBoro H JleBoro
nOJlYllaplfH CL\eJlaeT Bawy pa60Ty 60Jlee npOL\YKTIfBHOH, If maBHoe - TBOp-
qeCKOH, HHTepeCHOH, 3aXBaTblBalOll1.eM.
MbI He YBOL\HM Bac OT 61f3Hec-peanbHOCTIf B paHHee CpeL\HeBeKOBbe, MbI
npOCTO 3aHMcTByeM 06pa3HbIH PM CTaplfHHbIX JlereHL\. 3TO nOMO}l(eT BaM
a6crparlfpOBaTbCSI OT HenpoCTbIx CHTyaUIfH, CBSl3aHHbIX C BalleH pa60TOH,
If nplfBJIe"b HOBbIe B03MO}I(HOCTIf MSI nplfHSlTHSI pelleHIfH.
I'yKoBOL\IfTeJlH, JlMepbI, BO}l(L\If, MOHapXIf pB3HblX BpeMeH CTanKIfBanlfCb
C nOXO}I(HMIf rpYL\HbIMIf cHTyaUIfJlMIf If C03L\aBanlf COKPOBlfllHIfUY YnpaB-
JleH'IeCKlfX PelleHIfH. KB}I(L\bIH L\eHb BbI TO}l(e nOnOJlHSleTe 3Ty COKpOBIflI(-
HHuY. Hall yqe6HbIH npouecc, Halla Hrpa - nOBOL\ 3an:yMaTbCSI Ha,n: 3TIfM,
COBeplleHCTBYSI CBoe MaCTepCTBO JlMepa. MYL\peUbI rOBOpJIT, "TO L\06J1eCT-
HbIH If MYL\pbIH KOpOJlb ApTyp eCTb BHYTPIf KB}I(L\OrO, KTO }l(HBeT aKTIfBHOH
}I(lf3HblO If crpeMHTCSI 3aHSlTb JlMHpYIOlI(ee nOJlO}l(eHlfe.
CpeL\1f JlIfL\epOB, CIfJlbHblX JlIOL\eH HL\eT nOCTOSlHHoe COCTSl3aHlfe-
}l(H3Hb, 61f3HeC-peanbHOCTb KB}I(L\blH L\eHb BbI6lfpaeT nyqllero. To }I(e ca-
-6-
-
Moe npolfcXOL\HJlO If nplf L(Bope KOpoJlSl ApTypa. HTaK... npeL\CTaBbTe ce6e
JlereHL\apHblH KaMeJlOT...
KOpOJlb Apryp npolleJl CBOH L\06J1eCTHbIH nyrb pbIuapSl H MOHapxa, OH
CTap If MYL\P, OH 3HaeT ueHy 6e3paccYL\CTBY If XlfrpOCTH, CMeJlOCTIf H L\aJIb-
HOBIfL\HOCTIf. OH 3HaeT, "TO "eJlOBe"eCKaSl nplfpoL\a HenpoCTa If nepeMeH-
'1HBa; OH 3HaeT, '1TO MOHapx Bcer.na L\OJl)l(eH 6bITb Ha"eKY_ KOpOJlb nOHIfMa-
eT, '1TO BblCllee L\OCTOIfHCTBO rocYL\apSl - YMeTb OKpIfTb ce6S1 JlIOL\bMIf
TaJIaHTJlIfBbIMH If "eCTHbIMIf If HByqIfTbCSI L\OBepJlTb HM. n03TOMY KOpOJlb
ApTYP c03L\an rpBL\IfUIfIO 06Cy}I(L\eHlfSl Ba}I(HeHlllfX rocYL\apCTBeHHbIX L\eJl
3a KpymbIM CTOJlOM.
KpyrnbIH CTOJI o6'beL\lfHJlJI H36paHHbIX - L\OCTOHHeHlllfx pbIuapeH CBO-
ero BpeMeHIf. Ho BpeMSI llJlO, KOpOJlb If ero pbluaplf cOCTapHJllfcb. H TOrL\a
6bIJIO nplfHJlTO pelleHlfe nepeL\aTb rpaL\IfU\f1O Kpymoro CTOJIa MOJlOL\bIM
pbIuapSlM.
C 3TOro MOMeHTa KB}I(L\bIH 1f3 Bac o6'bSlBJISleTCSI pbIuapeM, COIfCKaTeJleM
MeCTa 3a JlereHL\apHbIM KpymbIM CTOJlOM H36paHHbIX.
BaM npeL\CTOIfT HaHTIf nSlTb BeJlIfKlfX apTe(jJaKTOB If HayqHTbCSI nOJlb30-
BaThCR HX CI1J10H. QTo6bI 3TO npOH30111JIO, H}')KHO npORTH pSI.U HCnbITaHHH,
KOTopbIe HaQHHalOTCH npHMo cei1Qac.
B nyrlf, 0 pbIuaplf, Bac 6yAY cOnpOBO}l(L\aTb SI, L\OBepeHHoe JlHUO KOpoM
ApTypa. Ka}l(L\bIH L\eHb 6YL\eT Ha"IfHaTbCSI C 3arBL\KIf. PB3ra,n:aeTe ee - If BaM
OTKpOeTCSI HOBaSl TaHHa Kpymoro CTOJla.
HTHK, B nyrb!»

KEJ1C 1.
MOHJ1TOPJ1Hf
PE3Y AbTATJ1BHOCTJ1 TIEPCOHAAA:
OPf AHJ13AQIDI, KPJ1TEPJ1J1,
COAEP)l(AHJ1E
UeJIb - C(jJOpMlfpOBaTb Y PYKOBOL\HTeJlSl nOL\XOL\ K npeL\'bSlBJIeHIfIO Tpe60-
BaHH H K COTpYL\HIfKaM If HaBbIKH 34><\JeKTHBHOH OueHKIf HXL\eSlTeJ1bHOCTIf.
KOHTeKcryaJIbHaJl MeTacjlopa - PbIuaplf Kpyrnoro CTOJla.
COi\ep}l(3HHe Keiica
I. MeTOL\WleCKIfH naKeT YQe6Horo 6J10Ka.
2. TecToBbIe 3MBHlfSl (BXOL\JlT B 06WHH TeCTOBbIH 6J1aHK).
3. MaTeplfan MSI nanKIf yqacTHIfKa (Ha L\IfCKe).
3HAKOMCTBO
Tp e H e p: "npHBeTCTBYIO Bac, L\OCTO"TIfMbIe PbIUaplf. jJ - L\OBepeHHoe
J1HUO JlereHL\apHoro KOpoJlSl ApTypa. MeH" 30Byr... (npeL\CTBBJIeHlfe). Opo-
my npeL\CTaBHTbCSI Bac. 3L\eCb 3TO nplfHSlTo L\eJlaTb TaK. \(a}I(.nOMY 1f3 Bac
HHO BCTaTb, nOKJIOHHTbCSI BceMY c06paHlflO If CKa3aTb: "C3p - L\anblle
BLI Ha3bIBaeTe HallIe HMH - K BallUIM YCJIyraM!")
P A3MJ1HKA
KOMaHL\aL\eJlHTCSI Ha Tplf rpynnbL TpeHep pa3L\aeT Ka}I(L\OH rpynne CBOIO
QaCTb 3ara,n:KH'. BpeMSI 06Cy}I(L\eHHSI - 3 MIfHyrbl. Qepe3 3 MIfHyrbI KOMaH-
L\a 06pa3YeT 06WlfH KPYr. 3a,n:a"a yqacTHIfKoB - Ha OCHOBe OTTa.naHHbIX HMIf
3araL\OK Ha3BaTb IfMSI apTe(jJaKTa KOpOJlSl Aprypa. BpeMSI 06wero 06cy}I(L\e-
I ABTOp 3ara,aOK - TaTMIH3 fpa6eHKo.
-11-

HHH - 2 MHHYfbI. EClIH KOMaa «3aBHCaeT), -rpeHep MO:>KeT TOHKO nOMO-
raTb IfM B pB3ra,n:bIBaHIfIf 3ara,n:KH.
1.1. BecoMoeClloBo
Beoem MeHlI B nymb.
EJJecmllUjoll OOJJb npUBJJeKOem ycnexoM.
0, cyi!b6o!
npu6yijy BmopbIM... (Cepe6po)
1.2. np03poHble OHU
HocmynuBweiJ CeZOOHlI BeCHbl
HonoMuHolOm
o xpynKocmu COCmbll -
nOpOHUmbCll MOJKHO. (CmeMo)
1.3. 3peJJOCmb, MOJJOOOCmb,
fl106ble npoue U3MeHeHUlI
npOllBJJlIlOmCll
"ocmo mOK 3pUMO,
113mo Mae...! (OmpoJKeHue)
no COqeTaHHIO ClIOB «cepe6po», «CTeKJlO», «OTpIDKeHHe) yqaCTHHKJ1lI,OJI-
)KHbI OTra.n.aTb HCKOMoe ClIOBO - «3epKaJIO».
-
nEPBbIJ1 J1H<I>OPMAQJ10HHbIJ1 BAOK:
n03J1QJ10HJ1POBAHJ1E npOBAEMbI
QEPE3 AEfEHAY OB APTE<I>AKTE
TpeHep OTKpbIBaeT yqacTHHKBM KapTO"KY C 1f306pa}l(eHHeM 3epKana.
<,Bbl npOSlBHJlIf L\OrBL\1lIfBOCTb If OTra,n:anlf nepBYID 3aranKY 0 BOJllle6-
HOM npeL\MeTe KOpoJlSl Aprypa. KaK BbI .nyMaeTe, "TO L\aeT 3TO 3epKano? 3a
'ITO em TaK ueHIfJI KOpOJlb ApTyp? nO"eMY MHome BO}l(L\If 3aCbIJIanlf CBOHX
JlIOL\eH, 'IT06bl nOXIfTHTb em? nO"eMY CIfJlbHbIe Mlfpa cem CTpeMlfJllfCb 06-
na,llaTb HM?
)Ja, BbI npaBbl, 3m 3epKano HenpocTOe. OHO MeT CHJlY np030pJlIfBO-
CTII, YMeHlfe TOHKO pacn03HaBaTh "eJlOBe"eCKYIO nplfpOL\y.
KOpOJlb 3Han, 'ITO em nepBaSl 3ana"a - OKPY}I(IfTb ce6S1 L\OCTOHHbIMIf
JIIO,ilbMH, pacn03HaTb CHlIbHble CTOpOHbI CBOHX copaTHMKOB H nOlL/J,aHHbIX,
rpaMOTHO C(jJOPMYJllfpOBaTb Tpe60BaHlfSl K HIfM. OH C"HTan, 'iT0 HeT 6e3-
L\apHbIX CJlyr, eCTb HenpaBIfJlbHOe pacnpeL\eJleHlfe 06S13aHHOCTeH. Ka}l(-
L\bIH npH em L\BOpe 3Han, "TO OH L\OJl}l(eH L\eJlaTb. If YMeJl oueHIfTb CBOIO
pa60TY.
)Ja, KopOJlb 6bIJI MYL\p. OH 3Han, "TO If KaK rpe60BaTb OT CBOHX cnyr, If Bep-
HO oueHIfBan HX pa60TY. BbI .nyMaeTe, OH CpB3Y 3TOMY HayqHJlCSI? KOHe'IHO
HeT! BHa"ane OH L\OBepSlJl CBOIfM TJIB3aM If cBoeMY mp>I"eMY YMY. OH BceM
lI,3BaJI llIaHC npOHBHTb ce6H, HO nOTOM nerKO Ka3HI1J] Hepa.n:HBbIX, KaK eM)'
Ka3anOCb, cJlyr H PbIuapeH. MO}l(eTe ce6e npeL\CTaBHTb, B KaKOM CTpaXe}I(HJI
em L\BOp! CKOJlbKO HHrplfr BeJlOCb, "T06bI CTaTb em (jJaBopIfTOM. Ho HIfKTO
He 3Han, KaK 1f3MeHHTCSI HacrpoeHlfe MOHapxa B CJle.nylOll{y!O MIfHyry H 'ITO
OH nOTpe6yeT OT CBOHX npIf6J1If}l(eHHbIX.
-13-

HHSI - 2 MIfHyrLI. ECJlIf KOMaHL\a «3aBlfcaeT», rpeHep MO}l(eT TOHKO nOMO-
raTb HM B pB3ra,n:bIBaHIfIf 3aranKIf.
1.1. BecoMoe CIIOBO
Beoem MeHR B nymb.
EJJeCmRUjoR OOJJb npUBJJeKOem ycnexoM.
0, cyi!b60!
npu6yijy BmopbIM... (Cepe6po)
1.2. np03pOHble OHU
HocmynuBweiJ ce200HR BeCHbl
HonoMuHolOm
o xpynKocmu cocmbR -
nOpoHumbcR MO}l(HO. (CmeMo)
1.3. 3peJJOCmb, MOJJOOOCmb,
fl106ble npoue U3MeHeHUR
npORBJJRlOmCR
'Ioemo mOK 3pUMO,
113mo Moe...! (OmpO}l(eHue)
no COqeTaHHIO CJIOB «cepe6po», «CTeKJIO»9 «OTpIDKeHHe)) yqaCTHHKH lI,OJI-
)l(HbI OTfa;:J.aTb HCKOMoe ClIDBO - «3epKaJIO)}.
-
TIEPBbH1 J1H<I>OPMAQJ10HHbIJ1: 6AOK:
TI03J1QJ10HJ1POBAHJ1E TIP06AEMbI
QEPE3 AEfEHAY 06 APTE<I>AKTE
TpeHep OTKpbIBaeT yqacTHIfKaM KapTO"KY C 1f306pa}l(eHHeM 3epKana.
«BbI npOSlBIfJlIf L\Ora,n,JIIfBOCTb If OTrananlf nepBYIO 3ara,n:KY 0 BOJllle6-
HOM npeL\MeTe KOpoJlSl ApTypa. KaK BbI AYMaeTe, qTO L\aeT 3T0 3epKano? 3a
"TO ero TaK ueHIfJl KOpoJlb ApTYP? nO"eMY MHOTlfe BO}l(L\If 3aCbUlanlf CBOIfX
JIIO,1J;eii, 'lTo6bI nOXHTHTb era? nOqeMY CI1J]bHbIe MHpa cera crpeMI1JUICb 06-
JIaLI.aTb 11M?
)Ja, BbI npaBbl, 3T0 3epKano HenpoCToe. OHO L\aeT CHJIy npo30p1IIfBO-
CTH, YMeHlfe TOHKO pacn03HaBaTb qeJlOBe"ecKYIO npHpoAy.
KOpOJlb 3Han, "TO ero nepBBSI 3ana"a - OKpIfTb ce6S1 L\OCTOHHbIMIf
JIlOllbM.M, pacno3HaTb CI1J]bHbIe CropoHbl CBO.MX copaTHHKoB Ii nOlL/J,aHHbIX,
rpaMoTHo C(jJOPMYJllfpOBaTb Tpe60BaHHSI K HIfM. OH C"IfTan, "TO HeT 6e3-
L\apHbIX CJlyr, eCTb HenpaBIfJlbHOe pacnpeL\eJleHHe 06S13aHHOCTeH. Ka}l(-
)1bIH npH ero )J.BOpe 3HaJI, ':ITO OH D.OJDKeH lI,eJIaTb. Ii YMeJI Ol.{eHHTb CBOIO
pa6OTY_
L(a, KOpOJlb 6bIJI MYL\p. OH 3Han, "TO If KaK rpe60BBTb OT CBOIfX cnyr, If Bep-
HO oueHIfBan If X pa60TY. BbI L\YMaeTe, OH Cpa3Y 3TOMY HayqIfJlCSI? KOHeqHO
HeT! BHaqane OH L\OBepSlJl CBOIfM mB3aM If CBoeMY ropSl"eMY YMY. OH BceM
MBan rnaHC npOHBHTb ce6H, HO nOTOM nerKO Ka3HI1J] Hepa.n:HBbIX, KaK eM}'
KB3anOCb, cJlyr If pbIuapeH. MO}l(eTe ce6e npeL\CTaBHTb, B KaKOM crpaxe}I(HJI
ero L\BOp! CKOJlbKO HHTplfr BeJlOCb, "T06bI CTaTb em (jJaBopIfTOM. Ho HIfKTO
He 3Han, KaK 1f3MeHlfTCSI HacrpoeHlfe MOHapxa B CJleAYIOlI1YIO MIfHyry H qTO
OH nOTpe6yeT OT cBOIfX np1f6J1illKeHHbIX.
-13-

Ha,n:o CKB3aTb, 'ITO If CaM MOJlOL\OH ApTyp "YBCTBOBan ce6S1 npeCKBepHO.
qacTO OH B OT'IaSlHHIf KpH'Ian: "MeHSI OKpy}l(alOT rnynUbI If OCJlbI! HHKOMY
HeJIb3H JJ.OBepHTh B8)I(HOe )leno!"
HaKOHeu KOpOJlb 06paTIfJICSI K MepJlHHy. BeJlIfKOMY BOJllle6HIfKY H CBoe-
MY HaCTaBHIfKY. MepJlIfH L\OJlro CMOTpeJl B rJIa3B IOHOMY MOHapxy, 6YL\TO CTpe-
MHCb HaHTli B HJ1X nrpIDKeHJie c06cTBeHHoH MY.lLpOCTH, a nOTOM CK33aJI: ,,0,
MOM KOpoJIb, erne npOM,n,eT MHoro neT, npe)K,L{e qeM TbI Ha}"-UUllbCH TOHKO pac-
n03HBBaTb 'IeJlOBe"ec<yIO npHpOL\Y caMOCTOSlTCJlbHO. rOCYL\apcTBO }l(L\aTb He
MO}l(eT! n03TOMY SI nepeL\alO Te6e COKpOBIfll\e - BOJllle6HOe 3epKano. B ero
nrpa)KeHHH TbI }'BM,ID1.111b HCTHHHoe JUIl.{O qeJIOBeKa. TaK TbI CMO:>Kellib OT)13-
JIHTb OT ce6S11IJ1(eua H mynua. B 3epKane OTpa3HTCSI TanaHTbI 'IeJlOBeKa. TaK
Tbl CMO}l(ellb BepHO nOL\06paTb MSI Hero pa60ry B KOpOJleBCTBe. TaK}l(e B 3ep-
Kane OrpB3IfTCSI 06pa3 pe3YJlbTaTa TOro L\eJla, KOTOpbIM TbI YBJle"eH. TaK TbI
nOHMelllb, tITO H}')KHO,lI,JUl ycrrexa, KaKHe KaqeCmaJIIOD,eti JJ.OJDKHbI paCKpbITh-
CSI B HeM. YcnOKOH CBOH YM If CBoe cepL\ue H npaBb MYL\PO. nOCTeneHHO TbI
HayqHlllbc5I 06XO)J.I1TbCH 6e33epKaJIa Ii nepe)13111b ero CBOHM HaCJleJI.HHKaM!"
TaK Apryp nOJlY'IlfJl BOJllle6HOe 3epKano. CerQ!\HSI If BbI Y3Hanlf 0 HeM.
Ho npe}l(L\e 'IeM MbI BOCnOJlb3yeMcSI em CIfJlOH. Hy}I(HO npoHTIf IfCnbITaHlfe..
llEPBA5I J1fP A: llPOBOKAQJ10HHA5I,
llPOfiAEMA TJ13J1PYIOII.\A5I
l-R qaCTb lfrpbI. fipe3eHTal\lfR
lfllcmpYKIIWl. «npOllY Bac pa3L\eJlHTbCSI Ha TPIf rpynnbI. Y KB)I(L\OH rpyn-
nbI eCTb 2 MIfHyrbI Ha TO, '<T06bI nODrOTOBIfTb paCCKa3-npe3eHTaUIfIO 0 CBO-
-14-
-
eH rpynne. nOMHHTe: BbI HaxOL\IfTecb B 6J1aropOL\HeHlleM C06paHIfIf, no-
3TOMY L\OJl}l(Hbl BbICTaBIfTb ce6S1 C caMOH JlyqlleH CTOpoHbl. qepe3 2 MIfHy-
Tbl Bbl no O'IepeL\H npeL\CTBBHTe CBOH rpynnbI. Ha npe3eHTaUlflO y Bac 6y-
neT pOBHO 30 ceKYHL\».
2-R qaCTb lfrpbI. « llpaBAlfBOe 3epKaAO >}
HllcmpYKIIWl. «0 pbIUaplf, KB)I(L\BSI rpynna CeH'IaC CTaHeT »npaBL\IfBbIM
3epKaJIOM" .lla, BbI CJlbllllaJIH KaK npelI,CTaBJUIJUI ce6H JI.pynle lI.Be KOMaH-
L\bl. Ho npaB.ny JlIf OHIf 0 ce6e cKa3anlf? BOJllle6HOe 3epKano orpa}l(aeT IfC-
TIfH}' Y Bac eCTb 3 MIfHyrbI Ha TO, 'IT06bI nOL\roToBIfTb paCCKa3 0 npaBL\HBOM
OTPIDKeHH.M Ka)KJlOH KOMaHlI,bI, ecrecTBeHHO, HCKJlIOQa51 CBOID KOMaHl1Y.
nplfllJlO BpeMSI, pbluaplf, Y3HaTb npaBL\Y! Ha paCCKa3 0 npaBL\HBOM orpa-
}I(eH1f1f KB)I(L\OH KOMaHL\bI y Bac 6YL\eT no 45 CeKYHL\..
3-R qaCTb lfrpbI. 06CY}\{AeHlfe
Bonpocbl iJim o6CY:JK:iJeIlWl:
. HaCKOJIbKO 3epKaJIa OKa3aJIHCb npaBLl.HBbIMH, Ha CKOJIbKO npoueH-
TOB Bbl cornaCHbl C npaBLl.OH?
. B "eM 3epKana OKB3anIfCb npaBL\IfBblMIf?
. B qeM 3epKaJIa OKa3aJIHCb «KPHBbIMH»?
BblBOiJbl. HepeL\KO MbI HCK3}I(aeM IfHq,opMaUIfIO If 0 ce6e, If 0 L\pyrlfx,
KaK 6YL\TO CMOTplfM B KplfBoe 3epKano. KplfBoe 3epKanO IfCKa}l(aeT IfH(jJOP-
MaUlf10 0 JlIOL\JlX, MellaeT rpaMoTHo C(jJOPMYJllfpOBaTb UeJlH If Tpe60BaHHSI K
-15-

BbInOJlHeHHIO 3Ma"H. C 3TOH np06J1eMOH CTOJlKHYJlCSI He TOJlbKO KOpOJlb
ApTyp. C 3TOH npo6J1eMOH CTanKHBaeTCSI KB}I(L\blH PYKOBOL\IfTeJlb.
BTOPOJ1 J1H<I>OPMAQJ10HHbIJ1 fiAOK,
COAEP:>KA TEAbHbIJ1: « MOHJ1TOPJ1Hf
PE3Y AbTATJ1BHOCTJ1 llEPCOHAAA:
OPfAHJ13AQJ1,KPJ1TEPJ1J1, COAEP:>KAHJ1E»
OL\IfH 1f3 caMbIX }I(HBOTpenell1Yll\IfX BonpOCOB JlI060ro COrpYL\HHKa: KaK
MeHSI OUeHIfT PYKoBOL\HTeJlb? A "TO PYKOBOL\IfTeJlb? DbIBaeT, "TO OH npe)l;bSlB-
JlSleT rpe60BaHlfSl, IfCXOL\SI 1f3 C06CTBeHHoro HacrpoeHIfSl. HeKOTopbIe PY-
KOBOL\IfTeJlIf Bo06ll\e He BllalOTCSI B no.np06HOCTIf L\eJla: «Te6e nopyqeHo, HL\1f
Ii BblnOJIHHH!>-> Ho COTPY)1HHK. nOMHH pacxo}l(ee npaB'MJIO «MHHl.{HaTHBa
HaKB3yeMa», C03L\aeT BHL\IfMOCTb pa6OTbI. o}l(HL\aSl KOHKpeTHblX HHCTpYK-
[{Hif Ha'laJIbHHKa.
lfmOK, .taM HY:J/CHO «npo6iJu6oe 3epKOAO». ECAU Howe 60Awe6Hoe 3epKllJ/O
nepeHecmu U3 KOMeJlOmO 66u3Hec-peOAbHocmb, Mbl nOAyuM MOHlfTOPlfHF
PE3YHbTATlfBHOCTlf llEPCOHAHA (MPll).
llOHRTife if COAep>KaHife MPll
MPn - 3T0 nOCTOSlHHO L\eHCTBYIOll\aSl clfcTeMa TeCTOBbIX H IfH(jJopMa-
UIfOHHo-aHanHTIf"eCKIfX MeponplfSlTIfH. fJlaBHOe HB3Ha"eHlfe MPn 3a-
-16-

KJiIO'iaeTCSI B C03L\aHIfH 06'beKTIfBHOH OCHOBbI L\JISI JlH"Horo If npo<jJeCCHO-
HanbHOro pa3BlfTHSI nepCOHana.
OCH06Hble mpe6060HUR K nepCOHllJ/Y, IfJlIf qTO COrpYL\HIfKIf )JOJDKHb1?
I. )JOCTlfraTb 3a,n:aHHoro pe3YJlbTBTa B YCTaHOBJieHHbIH CpoK.
2. YL\ep}l(IfBaTb CTB6HJlbHbIH ypoBeHb Ka"eCTBa BbInOJlHSleMbIX pa60T.
3. 3(jJ(jJeKTIfBHo IfCnOJlb30BaTb nplfBJieKaeMbIe pecypcbl.
4. CTa6lfJlbHO pa60TaTb Ha YL\ep}l(aHlfe If paclllfpeHlfe 3aHlfMaeMOro
OpraHlf3aUlfeH ceKTopa pbIHKa, nOMep}l(lfBaTb peHTHHr 6peHL\a Ha
(jJoHe OCHOBHbIX KOHKYPeHToB.
5. 06ecne"IfBaTb KOHcrpYKTIfBHbIH KJlIfMaT B KOJlJleKTlfBe.
Ha OCHOBaHlf1f 3THX rpe60BaHlfH MO:J/CHO OljeHUmb:
1) pe3YJlbTaTlfBHocTb nepcoHana B ueJlOM 3a HCTeKlllfH neplfoL\;
2) pe3YJlbTaTlfBHocTb KB}I(L\Oro COTpYL\HHKa IfJIIf COTPYL\HIfKa, npOXOL\JI-
ll\ero TeKYIllYIO aTTeCTaUIfIO.
MOHHToplfHr roL\OBbIX 3Ha"eHIfH 3TIfX nOKa3aTeJleH (jJopMlfpyeT Heoo-
XOL\IfMyIO HH(jJOpMauIfOHHyIO 6a3Y MSI CTBTIfCTIf"eCKoro aHanlf3a. ECJlIf ro-
L\OBOH nplfpOCT no YKa3aHHbIM nOKa3aTeJlSlM no OTHOlleHlf1O K npeL\lle-
CTBYIOll\IfM neplfOD.BM npHHHMaeT YCTOHqlfBbIe orplfuaTeJlbHble 3Ha"eHIfSl,
TO nepCOHan pa60TaeT He3<]J(jJeKTIfBHO. Heo6XOL\IfM 3KcrpeHHbIH aHanlf3
BepOSITHbIX npH'lHH Ii npHHHTHe HeOTflO>KHbIX Mep no. «BbInpaBJIeHHIO» CH-
TyaUIfIf.
OrMeTHM Heo6xo)1HMOCTb f1emKOU cucmeMamUlIllOCmUOTCJle)lUmaHHH 9TJ1X
nOKa3aTeJleH. BB}l(HO rpa(jJH'ieCKIf orp3}l(aTb If X L\IfHaMIfKY no KaJIeHL\apHbIM
neplfOL\aM If nOCTOSlHHO KOHrpOJllfpOBaTb 1f3MeHeHIfSl. 3TO OCHOBHBSI xapaK-
TepHCTHKa CHCTeMHoro MOHI1TOpHHra. 3nI130llH'leCKJ1e oueHKH He HBJUHOT-
CSI MOHIfTopHHrOM If MOryr npHHeCTIf CYll\eCTBeHHbIH BpeL\.
23aK.3538
-17-

nepIfOL\If"HOCTb MOHIfToplfHra YCTBHaBJIIfBaeTCSI MSI KB}I(L\Oro nOKa3a-
TeJlSl OTL\eJlbHO (OT OL\Horo MeCSlua L\O nOJlyrona B 3aBHClfMOCTIf OT cneUIf-
(jJHKIf L\eSITeJlbHOCTIf).
Pe3YJlbmamUBHocmb pa60mbl nepCOHOJ/a - 3T0 Ka"eCTBeHHoe pelleHlfe
KOJlJleKTHBOM nocraBJleHHbIX 3MB". '1T06bI npoaHanH3lfpOBaTb pe3ynbTa-
THBHOCTh nepCOHana B UeJlOM, PYKOBOL\HTeJlb oueHIfBaeT KB}I(L\bIH KpHTe-
plfH no 1O-6anJlbHoH llKane:
. Hlf3Klfe oueHKIf (0--2 6aJIJ1a) cooTBeTCTByIOT Hlf3KOMY YPOBHIO pe-
3ynbTaTHBHOCTH no .n.aHHOM}' nOKa3aTemo;
. CpeL\Hlfe oueHKIf (3-5 6aJIJ10B) COOTBeTCTBYIOT cpeL\HeMY YPOBHIO
pe3YJlbTaTIfBHocTIf;
. oueHKIf BbIlle cpenHero (6-8 6aJIJ10B) cOOTBeTCTByIOT L\OCTaTO"HO
BbICOKOMY YPOBHIO pe3YJlbTaTIfBHocrn;
. BbICOKlfe oueHKIf (9-10 6aJIJ10B) COOTBeTCTBYIOT BbICOKOMY YPOB-
HIO pe3ynbTaTIfBHOCTIf.
TIporpaMMa o6Il\ero MOHlfToplfHra
pe3YAbTaTlfBHOCTlf nepCOHaAa (oqeHKa
pe3YAbTaTlfBHOCTlf nepCOHaAa B qeAOM
3a lfCTeKmlf" neplfOA)
nOKa3aTeJ1b Bonpocbl W1R pa3Mb1wneH OHKa B 6aJUlax
MOIiI!TUJJ'fl1I
1.06UJ1l" Acx:nmiVT 1U133,1J,aHHbli1 pe3YIlbT3r B YCTaHOBJ1eHHb18 1-2-3-4-!i-6--7-B-9-10
pe3ynbTaH1BHOCTb cpolG1?
B K3KoM CTereH yJ].aJlOCb  K pe3YIlbtary?
-18-
-
noKaJafeJIb Bonpocbl AJI" pa3Ml<UIIleH.. OIjeHKa B 6am1ax
..,HMlOOOHra
2. YpoeeHb """ecma HaCKOIlbKo """eGTBI!HHO pa60Ta1l repcoHan? 1-2-4-5-6--7-8-9-10
",11OI1",e""X pa60T He Ha6mO,QaJIaCb 11\1 o6l4aH TeH,lJ,eHLlMSI roHKH 3a
peJyflbTaTOM B y0qep6l<a"ecTBY pa60",,?
npl1XOlI)1IIOCb flO pyKOB(),I\KTeJlK> npoeCW1Th cpiWI
COTPYAHOKOB CnetjI1aI1bH}'1O qeJJeHanpaBl1eHHj1O pa6my
no OOBblweHMIO KBl.lecma? = 11M TaKaS! pa60ra Ha
06L11OO COCTOSIH KWlecraa ?
3.3<I><I>em'BHOCfb HaCKonbKO 3$<j>emlBHO repcoHan ItCllOflb3OBal1 1-2-3-4-5-6-7-8-9-10
onb30BIDMSI npIt"""KaeMI<e pecypw (.
,"""",,,,"leM"'K qJraH\133LIMOHHble. "IeJIOoo-JecKMe, 1(0000I1bOHHble)?
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. Eono illI. TO B 'Ie" KOO"""'HO?
4. nOMePJIOOI6peHI\B I<aKOaa crenetlb I1OSIJlbHocnt COTpYAHMKOB no OTHOUJeHMIO 1-2-3-4-5-6--7-8-!1-10
K opr",o33ljl111?
HaCKoflbKO CTa6l111bHO pa0011lI1 nepcOHan Ha YAep""'''''
It pacWMpeI-I 33HMMaeMQrO cenopa pblHKa.?
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6 11?
5. KmtMar 8 KOMeKJMBe CTpeMSIT 11M COTpy,AHMKM K KOHCTpyKHtBtKlMY 1-2-3-+5-6--7-8-9-10
K>"":KI\Yco60.?
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HaClContJKo ycnewHO OHM paapewanOCb?
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COTPY,QHMKaMM «XOHCTPYKTMBHblMI? Cnooo6cTByeT 11H OH
OOBblweHHIO 06Ll\e nPWJ1bTaTMBHocnt?
06uIIt.6anII MaKCOMY" 50 6aruJoB.
AD 12 6anIIOB - HIt3... peJyflbTaTltBHOCTb;
13-25 6anIIOB - qJeAH'" peJyflbTaTOBHOCTb;
26-38 6aruJoB - AOCTarO'<HO "'"'''''' peJyflbTaTOBHOCfb;
39 50 6anIIOB I!blCOKaSl ne:wl1bTantBHOCTb
-19-

npH HH3KOH H CpeL\HeH pe3YJlbTarnBHOCTIf He06xoL\HMO oc060 'fll\aTeJlb-
HO npoaHanH3HpOBaTb .np06J1eMHbIe 30HbI» - nOKa3aTeJlH C HaH60Jlee
HH3KHMH OUeHKaMH If npOL\YMaTb KOMnJleKC MeponpHSlTIfH no nOBbIlleH1f1O
pe3YJlbTaTIfBHOCTH. 31'0 30Ha 6J1H}I(aHllerO pa3BHTHSI pe3YJlbTaTHBHOCTH
nepCOHana.
MOHHToplfHr JlIf"HOH pe3YJlbTaTHBHOCTH COTpyL\HIfKa (MJIP) MO}l(eT
ocyweCTBJlSlTbCSI no 3THM}I(e nSlTIf nOKa3aTeJlSlM (BapHaHT A), a TaK}l(e 60-
Jlee L\H(jJ(jJepeHUlfpoBBHHO (BBpHaHT 6). MJIP n03BOJlHT I'H6KO H TOHKO
nOL\OHTIf K CHCTeMe B03Harpa}l(L\eHHSI H llTpa(jJoBBHIfSl. FJ/D6Hoe, mo nOKO-
30meJlU npo3pDHbI, compyoHuKU 3HOlOm, KOKue mpe606oHUJ/ K HUM npeOl;f16-
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Tpe60Banacb nOMOU\b?
-20-
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nOKa13TBl1b Boopoc" 1\11' pa3M"WJleHM' OIjeH" B 6'l1Ila)(
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2. YpoeeHb ",,,,,oa HacKOflbKO ",ecmeHHO paOOTaJI COTPY/ll"K? 1 2 3 4-5-6-7-11 9 10
BblnOJ1HSlBMbIX pa60T He rnaJ1C5I m1 OH 3a peaYJ1bTarOM B \'Iltep6 Ka'1ecTBY
pa6cIT"?
HacKOJ1bKQ OTBBTCTBeHHO COT'pyAHMK OTHOCKrIJl K paro-
le? OH C3M(X;TQRTenbHO CIle.LU1T 3a KaL£eCTBOM MI1M eMY
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3. 34xJ>eKTIIBHOCTb HacKOl1bKO 3QxPeKn1.BHO corpyAH\o1K I1Cf1011b30BaJI B CBOOM 1-2--:!-4-5-6-7-11-9-10
MCnonb3OBIDU1S1 pa60re  peGypcbl (MaJepI1aIIHoIe, opm-
np\o1BIleKaE!MbIX HH33qHOHHbIe, OCK. KOHcyJ1bToHHble)?
pecjPCOB MOHO"M 6"110 MCIlOJlb308aTb peGypcbl60Jlee *"",-
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4. nOMOP" 6pelWl KaKOBa creOOHb l1OSIl1bHOCTI1 COTPYAHa.1Ka no OTHOUJeHHIO K 1-2-3-4-5-6-7-11-9-10
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W110 Y.Qep:«aHSI  pacWl-1peHHA 33HM8.eMOro ceKTopa
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npooBJlSlI1 J1H o.)TPYAHK 3KrnBHOe CTpeMl1etMe M
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5. KnMMaT B KOMemtOO CrpeMW1CSI J1H COTPYAH\o1K K KOHCTpyKTMBHOMY B38.HMO- 1-2-3-4-5-6-7-11-9-10
AeCTIMIO C JJJJYI11MIfl
s:lBlIRIICSI J1H }WHHblM corpyAHMK MHMI..IH3TOpoM, Y4acT-
HHKOM WI" npW.J"HO KOH4>II"KTa B KOl111OO\1Be1
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pa3peweH'1O KOl$flMKT1I?
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TPYAHHKa. ICKOHCTpyKTMBHblM:t? O1B 11" OH nOBbl-
weHHIO 06U\,e OP.3Vl1bTIffitBHOCn1 Tbi KOMelffi1aa?
06I11'1M6anJ1 MaKCMMYM - 50 6OOIlOB.
/JiJ 12 6anJ10B - "M3'" peJyflbTflTMBHOCIb;
13-25 6anooB - CIJOIIHI" PeJynbra"BHOCIb;
26-38 6atJJ1OB - JJ,OCTam.JHO BbiCOKasI pe3ynbTan1BHOCTb;
39-50 6anooB - BHCO"," "'_"flbTflTMBHOCTb
-21-

1'yK0BOL\HTeJlIO B3}I(HO cpaBHIfTb C06cTBCHHYIO OUeHKY COTpYL\HHKa C ero
JlH"HOH oueHKOH. ECJlH 6yL\YT BbISlBJleHbI cyI.UeCTBeHHbIe paCXO}l(L\eHHSI B
OUeHKe, He06xoL\IfMO npOaHanlf3HpOBaTb HX npH"HHbI.
nplf BbISlBJleHHH HH3KOH HJlH CpeL\HeH pe3YJlbTaTHBHOCTH COTpYL\HIfKa
He06xoL\IfMO C(jJOpMlfpOBaTb COBMeCTHO C HHM nporpaMMY npopa6oTKH
«np06J1eMHbIX 30H» - nOKa3aTeJIeii C MHHHMaIIbHbIMH oUeHKaMH.
III
nporpaMMa MOHHTopHHra AHqHOM
pe3YAbTaTHBHOCTH COTpYAHHKa
<AHq,q,epeHI\HpOBaHHbIM BapHaHT "6)
III
III
III
)JaHHbIH BaplfaHT MO}l(eT npOBOL\HTbCSI L\OnOJlHHTeJlbHO K BapHaHTy A.
OL\HaKO PYKOBOL\HTeJlb MO}l(eT BbI6paTb TOJlbKO 3TOT BapHaHT MOHIfTOpHH-
ra. B 3TOM BapHaHTe MOHHTopHHr npOBOL\SlTTaK}l(e PYKOBOL\HTeJlb H CorpYL\-
HHK (caMooueHKa).
n0K33aTeJlH MJIP BapuaHTa E:
L YpOBCHb KOMMYHHKaTHBHOH KOMneTeHTHOCTIf CorpYL\HHKa.
2. YpoBeHb npo(jJecclfoHanH3Ma CorpYL\HHKa.
3. YpoBeHb OTBeTCTBeHHocm COTpYL\HIfKa.
4. YpoBeHb KpeaTIfBHoCTH COTpYL\HIfKa.
BHYTPH KB)I(L\om nOKa3aTeJlSl HMeeTCSI no rpH KpHTCpHSI, 60Jlee rny60Ko
pacKpblBalOIl\IfX em CMbICJI:
1. Ypo6eHb KOMMYHuKamu6Hou KOMnemeHmHocmu:
. XapaKTep nOBCL\eHIfSl BO BpeMSI rpynnoBbIx L\IfCKYCCHH.
. KYJlbTypa Me}l(JlH"HOCTHOH KOMMYHHKau IfH .
III
II
II
III
I
I
-22-

. YMeHHe CTpOHTb KOHCTPYKTHBHbIii KOH(jJJlHKT.
2. Yp06eHb npoI/JeccUOHaJlU3Ma:
. npo(jJeccHoHanbHoe 3HaHHe npeL\MeTa OCHOBHOH L\eSlTCJlbHOCTH.
. YMeHHe CnJlaHlfpOBaTb co6cTBeHHYIO L\eSlTeJlbHOCTb.
. Pe3YJlbTaTIfBHocTb.
3. Ypo6eHb omeemcm6eHHocmu:
. YpOBeHb HCnOJlHHTeJlbCKOH OTBeTCTBCHHOCTH.
. YpOBeHbOTBCI'CTBCHHOCfIf no orHOlleHHIO KKOpnOpaTlfBHbIM UeHHOCT>IM.
. YpoBeHb OTBeTCTBeHHOCTH 38 «30HY OTBeTCTBeHHQCTH», nopyqeHHYIO
PYKOBQl\HTeJleM.
4. Ypo6eHb Kpeamu6Hocmu:
. Cnoc06HoCTb K HHHOBaUIfSlM, HeCTaHL\apTHbIM pelleHHSlM.
. rH6KOCTb, nplfcnoc06J1S1eMOCTb K H3MeHSlIOIl\HMCSI Tpe60BaHHSlM
BHellHeii cpenbI.
. KOHCTPYKTHBHaH HHHIIHaTHBHOCTh.
KB)I(L\bIH H3 nOKa3aTeJleH oueHIfBBeTCSI no 1O-6anJlbHoH llKane, pe3YJlb-
TaTbI MOHIfTopHHra 3aHOCSlTCSI B CBOL\HYIO Ta6J1lfuy.
L\JISI Toro "T06bl oueHKa 6bIJIa 06'beKTIIBHOH, HaMH cneUHanbHO pa3pa-
60TaHa MeTOL\IfKa npoBeL\eHUSI MlIP BapHaHTa 6. OnHcaHHe MeTOL\HKH no-
ne3HO pa3MHO}l(lfTb If pB3L\aTb BceM COrpYL\HHKaM, MSI Tom "T06bI:
. CorpYL\HHK nOHHMan rpe60BBHuSI K HeMY;
. COrpYL\HHK Mor onepamBHo npoH3BecTIf caMOOueHKY JlH"HOii pe-
3YJlbTamBHocm If flpH He06xoL\IfMOCTH BHecm KoppeKTIfBbI B CBOIO
.l1.e.SlTeJIbHOCTb;
. COTPYL\HHK B YCTaHOBJIeHHbIe CpOKlf TeKYIl\ero Mnp Mor npOBec-
TH caMOOueHKY c06CTBeHHoH L\eSlTeJlbHOCTIf H CL\aTb pe3YJlbTaTbI
PYKoBOL\HTeJlIO.
-23-

!I
III
MeTOAHKa npOBeAeHJffi MAP
(BapHaHT 6)
III
lfncmpyIC/{UJI. MOHHTopHHr Balleii JlH"HOii 3(jJ(jJeKTHBHOCTIf npOBOL\HT-
CSI C UeJlblO 60Jlee my60Koro nOHHMaHHSI BalleH L\eSlTeJlbHOCTH H Ballero
BKJla,n:a B 06l1\YIO pa60Ty. Pe3YJlbTaTbI MOHHTopHHra n03BOJlSlT KOMnneKCHO
B3TJUlHyrb Ha BallY L\eSlTeJlbHOCTb B ueJlOM, H nplf He06xoL\HMOCTIf BbI CMO-
JKeTe BHeCTH B Hee Heo6xOllHMbIe KOppeKTHBbI.
L\1ISI oueHKH npeL\YCMOTpeHbI "eTbIpe llKanbI, B Ka}l(L\YIO H3 KOTOpbIX
BXOL\HT no TPIf nOKa3aTeJlSl, OTpa}l(alOl1\HX onpeL\eJleHHbIe Ka'leCTBa, cno-
C06HOCTIf, YMeHHSI. BaM npeL\CTOIfT oueHHTb Ka}l(L\bIH nOKa3aTeJlb no 10-
6aJIJ1bHOH lllKaJIe B COOTBeTCTBHH C TeM, B KaKOH CTeneHM., KaK HaM K3-
JKeTCSI, Y Bac pa3BHTO MlUI npOflBJUleTCSI .u.aHHoe KaqeCTBO, cnOC06HOCTh,
YMeHHe.
I1cnoJ1b3YSl TeKCT onHcaHJ.UI lllKaJI H nOK333TeJIe:i1, BbI CMQJKeTe qeCTHO
If om,eKTHBHO OUeHHTb Y ce6S1 TeKYlllce COCTOSlHHe BblL\eJleHHbIX Ka'leCTB H
3aHeCTH pe3YJlbTBTbI MOHHToplfHra B npHBCL\eHHbIH HH}I(C npOTOKOJl MO-
HHTOpHHra JlH"HOH pe3YJlbTBTHBHOCTH.
III
IIII
III:
fipOTOKOA MOHHTOpHHra
AHqHOH acIJq,eKTHBHOCTH
II'
I
<1>aMI1J1HH, HMSI, OTQeCTBO 3an0J1HSllOlllero
)Jan MOHIfTOplfHra JlH"HOii pe3YJlbTBTlfBHOCTII
I
III
II
-24-
--
CJ>lWi 6anJl no
WK3113. KM lot OOKa3aTeJ1M 6ann WKaRe (MItHIotMYM 1,
"""""""'" 10)
I. YpoBeHIo ICOMMYHIflCtfJIfIIHOii KOMfJBTeHfHOClJ
1_1. XBpaKTep nOBep,eHMSI BO BpeMR rpyon08bIX CKYCQ1i1
1.2. KYIlbT)'P3. KOMMYHMKaW1M
1.3. VMeHMe crpoKTb KOHCTpym1BHblM KOI"ICl>J1J.1KT
2. JjJo8eHba
2_1_ rlpo$ecCHOHanbHoe 3HaHMe rlpeAMeTa OCHOBHOH AeI'ITenbHOCTM
2.2. YMeHHe CrtnaHMpoaaTb C06cTBeHtfYIO A8S1T811bHOCTb
2.3. Pe3yIlbTaTMBHOCTb
3. YpOBeHb OTBeTCJBeftHOCTM
3.1. YposeHb  OTBeTCTBeHHOCn1
3.2. YpoBE!Hb UTBerCffif!HHOCnt no OTHoweH1t1O K ropnop;mI*bIM l\E!HHOCfSIM
3.3. YpoBetlb 0J1IeI"Cl'I!ett 3a «3OHy ffiBeTCTBeHHOCTJII"', nopY'leHtty1O
4. YpOBeHh ltpeaTMBHOCTH
4.1_ Cnoc:06HOCTb I( MHHOBa1..!J.iSlM, HeCTaHAaPTHbiM peweHHSlM
4_2. rM6KOCTb, IlpU1OC06nsieMo K M3MeHSIIOI1U1M Tpe6oeaHl1S1M
BHeWHeH qJeAbI
4.3. KoHCrpyJmmHa5II1HI1L1"1aTl1BHOCTb
-25-

'II
I
II
I
OnHcaHHe IIIKaA H nOKa3aTeAeH
1. YpOBeHh KOMMYHHKaTHBHOH KOMneTeHTHOCTH
I
III
nOLI KOMMYHHKaTHBHOH KOMneTeHTHOCTblO nOHHMaeTCSI COBOKYnHOCTb
cnoc06HOCTeii, 3HaHHH If YMeHHH, He06xoL\HMbIX MSI 3(jJ(jJeKTHBHoro B3a-
HMOL\eHCTB"SI B KOJIJ1eKTIIBe. BbICOKlfH ypOBeHb KOMMYHHKaTHBHoii KOM-
neTeHTHOCTH n03BOJISIeT 4eJIOBeKY:
. H36eraTb KOH(jJJlIfKTHbIX CHTyaUHii;
. rpBMOTHO If KOHCrpYKTIfBHO PB3pellaTb KOH(jJJlIfKTbI;
. BHHMaTeJIbHO CJ1YlllaTb napTHepa Ii CJ1bIlllaTb era;
. peryJlHpOBaTb c06CTBeHHbIe 3MOUlflf, B03HHKaIOllllfe B npouecce
B3aHMO)J.e:i1cTBlul;
. 06eCne'lHBaTb BbICOKYIO KYJlbTyPY H 3TlfKY B3aHMOOTHOlleHHH;
. apryMeHTlfpOBaHHO lf3JIaraTb c06CTBeHHYIO TO"KY 3peHIfSl;
. (jJOPMYJIHpOBBTb KOHrpapryMeHTbI B 3alllHTy CBOeH n03Hu1fH;
. UHBI1JIH30BaHHO BJIIUITh Ha napTHepa, npOTHBOCTOflTb MaHWnYJIH-
pOBaHHIO.
L\1IS! onpeneJleHHSI TeKYlllero YPOBHSI KOMMYHHKarnBHOH KOMneTeHTHO-
CTIf BbI.lleJleHbI Tplf cHTyaUHH:
1) cHTyaUHSI rpynnoBoii L\HCKYCCHH, o6cy)l(.neHHSI B KOMaHL\e;
2) CIfTyau"SI Me}!(JIH"HOCTHOro B3BHMoL\eHCTB"SI;
3) clfTyau"SI KOHCTPYKTHBHOro KOH(jJJlHKTa.
CrnJlb, xapaKTep, OC06eHHOCTH nOBeL\eHHSI H BOCnp"SlTHSI L\aHHbIX CIf-
Tyal\HH BaM npeL\CTOHT oueHHTb no 1O-6anJIbHoH llKane.
III
1:1
II
I
'Ill!
-26-
II
--
1.1. XapaKTep nOBeL\eHIUI BO BpeMSI rpynnoBblx II,HCKYCCHH
fpynnoBaSl L\HCKYCCIfSl - BaJKHOe cpeL\cTBo B3aIfMOL\eHCTBHSI, 06MeHa
MHeHIfSlMH Me}l(L\y 'IJleHaMH KOJIJ1eKTHBa. n03TOMY oc06eHHocTIf nOBeL\e-
HIfSl B npouecce rpynnoBbIx L\lfcKYcCHii SlBJlSlIOTCSI 3Ha"HMbIM nOKa3aTeJleM
ypOBHSI KOMMyHHKarnBHoH KYJlbTypbI. L\JISI TOro "T06bI oueHIfTb L\aHHbIii
nOKa3aTeJlb no 1O-6anJlbHoH llKane, BBM Ba}l(HO "eCTHO If om,eKTIIBHO QT-
BeTIfTb Ha CJleL\YlOlllHe BonpocbI:
. HaCKOJlbKO aKTHBHO Bhl npHHIfMaeTe yqacrne B rpynnOBOM o6cy}l(-
L\eHHH?
. )JocTynHO JlH BbI (jJOPMYJlHPYeTe CBOH MbICJlIf MSI L\PYrHx? He npH-
XO,D.HTCfI JUI 11M 1-!aCTO HaC nepecnpalllHBaTb, yr04HJHI, 4TO BbI liMeJIH
B BIfL\Y?
. HaCKOJIbKO XOp01l10 BbI YMeeTe CJ1Yll1aTb H CJ1bIllIaTb TO, 4TO rOBOpSIT
L\PYrHe? Bcer.na JlIf BbI nOHHMaeTe, "TO OHIf HMelOT B BIfL\Y, BbICKa3hl-
BaR CBoe MHeHHe?
. JIerKo JlIf BbI lfL\eTe Ha KOMnpOMHCC, 'IT06hl npHHTH K 06111eMY pelle-
HHIO ?
. HaCKOJlbKO "eTKO BbI CJle.nyeTe 06111eH JlHHIfIf 06C}'JK11.eHHSI? He OT-
BJleKaeTeCb JIH BbI Ha nocTOpoHHHe aCCOUHaUIfH. nplfMepbI. np06J1e-
MbI, «(OTKJIOHSUI.) KOMa OT JIHHHH 06Cy)K)leHHSI?
L\1IS! TOro "T06bI BaM JleT'le 6hIJIO BbICTaBHTb ce6e cOOTBeTcTBYlOllllfH 6ann
(OT 1 L\O 10), BbI MO}l(eTe BocnOJlh30BBTbCSI npHBeL\eHHbIMIf HH}I(e OpHeHTH-
paMH.
-27-

II

II
Ell/lJ/
1-2
II
3-4
I
1'1 1 1
I
II'
Kpumepuu O/.(eHKU
3TH 6annbl MO}I(HO nOCTaBHTb, eCJlH Bbl BO BpeMSI rpynnoBblX L\HCKYC-
CHi{ HeH3MeHHO OTBJIeKaeTeCb Ha nOCTOpOHHHe MbICJ1H. OTC1'paHeHbI
OT 06mero XOL\a 06Cy}I(L\eHIfSl. KorL\a BbI mBopHTe, L\pyrnM CJlO}I(HO
nOHHTb, 4TO BbI HMeere B B, OHH nOCTOSlHHO Bac nepecnpanUlBaJOT,
yroqmul. tHO BbI XOTI1Te CKa.33Tb. Bbl HeH3MeHHO He.aocnyuumaeTe TO,
'ITO rooopSlT L\pyrne, nOCTOSlHHO nepe6HBaeTe HX, HaBSl3bIBaeTe CBOIO
T04KY 3peHIUI. ECJ1H Hac cnpanUlB3lOT, B 4eM 3aKJII04anaCb Cyrb HIJ:e:i1 Ii
npe)1JlOJKeHHH, BbI He MO.>KeTe OTBeTHTh, nOTOMY 4TO He YCJ1bIlllaJIH Ii
He nOHJlJ1H L\pyrnx. Bbl 'Ipe3BbI'IaHHO HeOXOTHO, 6oJle3HeHHo lfL\eTe Ha
KOMnpOMHCC, y Bac npH 3TOM nOpTlfTCSI HacrpoeHHe. KOMnpoMHcc Bbl
pacueHHBaeTe KaKJlIf"HYID 061fL\y, Bbl30B HenOCpeL\CTBeHHO BaM. Kpo-
Me Toro, Bbl, B03MO>KHO, 3aMeqanH 33 c060H CKJlOHHOCTb nOCTOOHHO
OTBJleKBTb L\Pymx c06cTBeHHbIMH np06J1eMaMH, paCCy}I(L\eHHSlMH, He-
YMeCTHblMH accouHauHSlMH H npHMepaMH.
3TIf 6anJlbl Bbl MO}l(ere nocraBHTb, eCJlIf BO BpeMSI rpynnoBblX L\HC-
KYCCIfH Bbl BeL\eTe ce6S1 L\OCTaTO'IHO OTcrpaHeHHo, naCCIfBHO. Bbl He
crpeMHTeCb 03B}"!HTh CBoe MHeHHe, MOJKeT 6bITb, B CI1J1Y Toro, 4TO
onacaeTecb 6bITh HenOlffiTbIM; I1JIH B CI1J1Y npl1pO.IJ.HOH CKpOMHOCTH;
"JIH OTToro, 4TO C4HTaeTe, tHO Hac Bee paBHO He nOHMyr. "lJacTo B3M
K3)1(eTCSI, 4TO KOMaHlla 06c}')K.lJ,aeT COBceM He TO, 4TO CJ1e.aOBaJIO, 3TO
MQJKeT Bac p3.3.IJ.PIDK3Tb, HO BbI He XQTHTe «BCTpeBaTb» H 6bITb K03J10M'
oTnymeHIfSl. RbI HeL\ocraTO'IHO L\OcTynHo (jJOPMYJllfpyeTe CBOIf MbIC-
nH, Hepe.D.KO Bac He nOHHMalOT H qaCTO nepecnpalllHBalOT, qTO BbI
HMeJIH B BH EbI 3aMeqaeTe, qTO BaM HenpoCTO CJ1YlllaTb lI.pyroro,
L\OJlro YL\ep}l(IfBaTb BHHMaHlfe, CJleL\OBaTb JlOTHKe L\PYroro, (jJIfKClfpO-
BaTb Cyrb ero lfL\eH. Bbl "acTO He nOHIfMaeTe CyTh npeL\1l0}l(eHlfH L\PY-
-28-
..........--
5-6
rnx, HepeL\KO HCK3}I(aeTe HH(jJopMaUllIO Ha OCHOBe C06CTBeHHbIX npeL\-
CTaBJIeHHH. BaM rpyL\HO L\aIOTCSI KOMnpOMHCCbI. Bbl L\OJIro nepe-
)KHBaeTe, eCJIH npHlllJ10Cb nOHTH Ha KOMnpOMHCC, BaM KIDKeTCSI, qTO
Bac He nOHSlJlH If H3-3a 3Toro nOTepSlJlIf He"TO B3}I(Hoe. HepeL\KO BO
BpeMSI rpynnoBoH L\HCKYCCIfH y BaC B03HHKaeT HHTepecHaSl, Ha Ball
B3rJIM, accouHaUHSl, npHMep, H BbI 06Sl3areJIbHO .l1.eJIHTeCb 3THM C
KOJlJleraMH. npH 3TOM Bbl CTanH 3aMe'IaTb, 'ITO OHH He pa3L\eJlJIIOT
Balliero 3J-ITy3Ha3Ma H )J.alOT BaM nOHHTb, tHO BalliH BbICKa3bIBaHHSl,
npHMepbl He K MecTy.
3TIf 6anJlbI Bbl MO}l(eTe nOCTaBHTb, eCJlH BO BpeW! rpynnoBoro 06-
cy}I(L\eHHSI 06bI"HO "YBcTByeTe ce6S1 L\OCTaTO"HO BOBJIe"eHHbIM, 3a-
HHfepecoBaHHbIM. OnHaKo BbI He cnelllHTe ce6Sl aKTI1BHO npOSlBJI5ITb,
npeL\nO'IIfTaSl CJlYllaTb TO, "TO mBOpSIT L\pYTHe. Bbl crpeMHTeCb KaK
MO}l(HOL\OcTynHee, nOHSlTHee L\1ISI L\Pyrnx (jJOPMYJlHpOBaTb CBOH MbIC-
JlH, OL\HaKO y Bac 3T0 He Bcerna nOJlyqaeTCSI. I1Horna y Bac OO3HHKaeT
"qYBCTBO, KaK y co6aKH": OHa Bce 3HaeT, nOHHMaeT, TOJIbKO CKa3aTh
He MOJKeT. Hepe.D.KO BaM He XBaTaeT "npaBI1J1bHblX CJIOB". 1.JTo6bI.l1.0-
crynHO H nOHJITHO C(jJOPMYJllfpOBaTb COOH MbICJlH. OL\HaKO 'IJIeHbI KO-
MaHL\bl Bce paBHO nOHHMalOT Bac, "ame Bcero 6J1aroL\apSl HeBep6anb-
HblM CHrHanaM (}I(eCTaM, MHMHKe). Bbl CTapaeTeCb BHHMareJlbHO CJlY-
llaTb H CJlblllaTb TO, "TO roBopSlT L\pyme. OL\HaKO 3TO He BCernaL\aeTCSI
BaM JlerKO: rne-TO BblOTBJIeKaeTeCb Ha co6cTBeHHble 3MOUIIH HJlH ac-
COUlfaUIfH. KOMnpOMHCC L\1ISI Bac TO}l(e HHorna TpYL\eH. Bbl HeKOTopoe
BpeMSl nOCJ1e 06C}')K.D.eHHSI nepe)KHBaeTe, BaM KIDKeTCSl, 1.J:TO BbI He Bce
CKa3aJIH. 1.JTO XOTeJ1H.
3TIf 6anJlbl Bbl MO}l(eTe nOCTaBIfTb ce6e, eCJlH BO BpeMSI rpynnoBblX
06cY}l(L\eHlfH BCL\eTe ce6S1 aKTIfBHO H KOHCTPYKTIfBHO. Bbl crapae-
7-8
-29-

II
I1II
TeCb L\OCTynHo L\JlSI L\Pymx (jJOPMYJlHpOBaTb C06CTBeHHbIe MbICJlH,
'1YBCTByeTe, "TO BaC CJlYllalOT H nOHHMaIOT. BaM L\OCTaTO'lHO Jler-
KO CJlYllaTb If CJlbIllaTb CYTb npeL\JIO}l(eHHH, lfL\eH BalllfX KOJlJler.
ECJlIf pa,n:H 061I(ero L\eJla Tpe6yeTcSI KOMnpOMIfCC, BbI C roTOBHO-
CTblO Ha Hero HL\eTe. L\a}l(e rOTOBbl nOCTynlfTbcSI C06CTBeHHbIMH aM-
6HUHSlMH.
9-10 3TIf 6aJIJ1bI BbI MO}l(eTe ce6e nOCTaBHTb, ecnH C'IHTaeTe ce6S1 MacTe-
pOM BeL\eHHSI rpynnoBbIX L\HCKYCCHii. BbI 6J1ecTSllI(e pa60TaeTe C HH-
(jJopMaUHeH, nOJlyqeHHoii OT L\PYrHX JlIOL\eH, JleTKO L\eJlaeTe 06061I(e-
HHSI, nOL\"epKlfBaeTe Cyrb BbICKa3bIBaHHH. BbI Bcer.naL\OCTynHO (jJop-
MYJllfpyeTe c06CTBeHHbIe MbICJlH, pa60TaeTe <<nepeBOL\"HKOM C
pycCKOro Ha pycCKlfii», KOrL\a L\pYrHe He MOryr nOHSlTb L\Pyr L\pyra.
YMeeTe npHMHpSlTb npOTIfBope'lHBbIe Cy}I(L\eHHSI, apryMeHTHpOBaH-
HO rOTOBHTb KOMnpoMHCC.
IIII
I
1.2. KynbTYPa MeJK.JIH'lHOCTHOii KOMMynHKaIUlH
)JaHHblii nOKa3aTeJlb OTpaJKaeT Ka'leCTBO Balliero 061I(eHHSI C L\pymMH
JlIOL\bMIf (KJllfeHTaMH, napTHepaMH, COCJly}I(IfBuaMH). QT06bIOUeHHTbL\aH-
HbIH nOKa3aTeJlb no 10-6aJIJ1bHoii llKane, BaM He06xoL\HMO '1eCTHO If 06'],eK-
TIfBHO OTBeTHTb Ha CJle.nylOll(He BonpOCbI:
· Bcer.na JlH BbI KoppeKTHbI, L\eJlHKaTHbI B 061I(eHHH?
· He)J.onycKaeTeJUI BbI «BOJIbHbIX BbICK33bIBaHHM», rpy60CTH, 6eCT3KT-
HOCTH no OTHOlleHHIO K L\PYrHM?
· Bcer.na JlH BbI BHHMaTeJlbHbI K MbICJlJIM H "YBCTBaM, COCTOSlHIfIO L\PY-
foro?
. Bcer.na JlH Balla pe'lb, OL\e}l(L\a, nOBeL\eHHe a,n:eKBaTHbI cHTyaUHH If
O}l(HL\aHIfSlM naprnepa no 061I(eHHIO?
-30-
II,
--
.-
. EbiBaeT nH TaK, lITO BbI C03HareJIbHO MJUI HeOC03HaHHO npHMeIDIeTe
MaHHnYJlSlUHIO no ornOlleHHIO K '<JIeHaM CBoeH KOMaH.L\bI (npOBOUIf-
pyeTe "YBCTBO BHHbI, CTbU\a, L\ecrpYKTHBHbIe nepe}l(IfBaHHSI, a nocJle
IfcnoJlb3yeTe 3T0 B c06CTBeHHbIX ueJlSlx)?
. Bcer.na JlIf BbI KoppeKTHO H 3TIf"HO paCnOpSl}l(aeTeCb "y}I(OH JlH'IHOii
HH(jJopMaUlfeH, Co061I(eHHoii BaM «no ceKpery»? (MMeeTCSI B BHL\Y,
"TO BbI He 06Cy}I(L\aeTe L\OBepeHHYIO BaM JlH'IHYIO HH(jJopMaUIfIO C Tpe-
TblfMIf JlIfUaMH.)
[)(JJlJ/ Kpumepuu OljeHKU
] -23TH 6aJIJIbI BbI MO}K:eTe nOCT3BHTh ce6e, eCJ1H C4HTaeTe, 4TO 33 HCTeK-
llHii nepHOL\ peryJlSlpHO npOSlBJISIJIH ce6S1 KaK '1eJlOBeK rpy6bIii, 6ec-
TaKTHbIH, HeKOppeKTHbIH H He3TH'IHbIH.
3-4 3TH 6a.n.nbI BbI MO}l(eTe nOCTaBIfTb ce6e, eCJlH C"HTaeTe. "TO Ka"eCTBO
Me>KJI114HOCTHoro B33HMOlI.e:i1CTBIUI. Y HaC HaXOlI.HTCfI erne H3 .lJ.OCTa-
TO'lHO HH3KOM ypOBHe. HepeL\Ko BbI 6bIBaeTe rpy6bI, 6eCTaKTHbl. Qa-
CTO HcnoJlb3yeTe l(aBJleHHe, MaHlfnYJlSlUHIO. He 6epe}l(eTe L\OBepeH-
H)'IO BaM JlIf4HYIO HH<!>0pMaUIfIO. qacro HCnOJlb3yCTC «BOJlbHbIe BbICKa-
3bIBaHHSI,>, CTBBHTe KOJIJIer H L\Pyrnx JlIOL\eH B HeYL\06HOe nOJlO}l(eHHe.
5-6 3T11 6anJlbI BbI MO}I(CTe nOCTaBHTb ce6e, eCJlIf C"HTaeTe, "TO Ka'leCTBO
Balleii Me}I(JIH'IHOCTHOH KOMMYHHKaUIfH HaXOL\lfTCSI Ha CpeL\HeM YPOB-
He. DbIBaeT, "TOBbI L\OnYCKaeTe rpy60CTb, HeKoppeKTHOCTb, 6eCTaKT-
HOCTb. OlU-IaKO «3aLIHHM YMOM» nOHHMaeTe 31'0, nepe.>KJ1BaeTe Ii J],ae-
Te ce6e CJ10BO «CJ1e.D.HTb 33 c06oth>.
7-8 3TIf 6anJlbI BbI MO}l(eTe nOCTaBIfTb ce6e, eCJlH YBepeHbI, '1TO 3a HCTeK-
llHii nepHOL\ Ka'leCTBO Balleii Me}I(JIIf'lHOCTHOii KOMMYHHKaUHIf CTa-
-31-

JlO L\OBOJlbHO BbICOKIfM. BbI BCerna 6bIJIH KOppeKTHbI, L\eJlIfKaTHbI B
06meHHIf. BbI He L\onYCKanH «BOJlbHbIX BbICKa3blBaHHH», rpy60CTH,
6eCTaKTHOCTH no OTHOlleHHIO KL\PYTHM. BbI Bcerna 6bIJIlf BHHMaTeJlb-
HhI K MbICJlHM "4YBcm3M, COCTOflHHIO APyroro. Barna petJb, O.l1.e)l{,LJ,a,
nOBeL\eHHe BCerna 6bum a,n:eKBaTHbI CHTyaUHH If O}l(HL\aHUSlM napT-
Hepa no 06meHHIO. BbI CTapanHcb 6epe}l(HO If 3TIf'IHO pacnop"}I(aTb-
CSI "OH JlH'IHOH HHl!JopMaUHeH.
9-10 3TH 6anJlbl BbI MO}l(eTe nOCTaBHTb ce6e, eCJlIf C'IIfTaeTe ce6S1 MaCTe-
paM 06meHIUI., BblcOKOKYnb'fYl)HbIM, .l1.eJIHKaTHbIM, TaKTJ.1':IHbIM 4eJIO-
BeKOM; TOHKO '1YBCTBYlOmIfM L\PYroro.
1.3. YMellue CTJlOHTb «KOHCTJlYKTllBllbIii KOUcjJJlUKT»
«KOHCTPYKTHBHbIii KOH(jJJlIfKT» - 3TO npoTHBoCToSlHHe MHeHlfii, C-
L\eHHH, HL\eH, npH KOTOpOM Ka}l(L\bIH ero yqacTHIfK HMeeT ueJlb apryMeHTIf-
pOBaHHo H cnOKOHHO OTCTOSlTb CBOIO T04KY 3peHIUI, He 3a,n,eBIDI 4YBCTB 00-
nOHeHTa H He YHlf}l(aSl ero. B KOMaHL\e eL\IfHOMbIllJleHHHKOB Ka}l(L\bIii HMe-
eT npaBO Ha C06CTBeHHOe MHeHHe. I1CTIIHa pO}l(L\aeTCSI B cnope, yqacTHHKH
KOropOro He CTpeMSlTCSI L\06IfTbCSI nOpa}l(eHUSI napTHepa. B KOHTeKCTe «KOH-
CTPYKTHBHOro KOH(jJJlHKTa» Ka}l(L\bIii HMeeT B03MO}l(HOCTb cOBCplleHcTBo-
B3Th HCKYCCTBO apryMemal.{HH CBoeH n03HUHH, npOSlBJUHI CMeJIOCTb, OTBeT-
CTBCHHOCTb H nOHIfMaHHe KOHe"Horo pe3YJlbTaTa. fJlaBHaSl OC06eHHOCTb
«KOHCTPYKTHBHoro KOH<PJIHKT3» - aKueHT H3 pa3HocTopoHHee HCCJ1elJ;OBa-
HHe np06J1eMbl Ha (jJoHe OTcyTCTBHSI JlH'IHbIX 06HL\.
BbICOKHH ypoBeHb KOMMYHHKaTHBHoH KOMneTeHTHOCTH npeL\nOJlaraeT,
'1TO COTPYL\HHK BJla,n:eeT HCKYCCTBOM nOBCL\eHHSI B YCJlOBHSlX «KOHCTPYKTHB-
HOro KOH(jJJlIfKTa». <1>aKTII'IeCKH «KOHCTPYKTHBHbIH KOHI!JJlHKT» CKJla,n:bIBa-
eTCSI B XOL\e oCTpoii rpynnoBoH L\HCKYCCHH, KOrna CTaJIKHBalOTCSI MHeHuSI,
nOL\XoL\bI, HL\eH, cueHapHH peanH3aUlfH 3a,n:YMaHHoro.
-32-
nOBeL\eHHe B YCJlOBHSlX «KOHCTPYKTIIBHOro KOHI!JJlHKTB» - 3TO, npe}l(L\e
BCeI'D, 3HaHHe TeXHHK H YMeHHe HMH nOJlb30BaTbCSI. I1MeHHo n03ToMY MHO-
THe KOMaHL\bI cneUlfanbHo npoxoMT TpeHHHr KOMMYHHKaTHBHOH KOMne-
TeHTHOCTH.
L\JISI Toro "T06bI oueHHTb c06cTBeHHoe YMeHHe CTpOIfTb «KOHCTPYKTIfB-
HbIii KOH(jJJlHKT», BaM He06xOL\HMO '1eCTHO H 06'beKTHBHO OTBeTllTb Ha cJle-
L\YlOmlfe BonpocbI:
· YMeeTe JlH BbI BHHMaTeJlbHO CJlYllaTb napTHepa H HCnOJlb30BaTb Tex-
HHKIf aKTHBHOrO CJlyrnaHHSI (napa(jJpa3, nOBTopeHHe, nepe<jJpa3Hpo-
BaHlfe, HHTepnpeTauHSI CJlOB napTHepa)?
· B K3KOH CTeneHH BbI BJlan.eeTe TeXHHKaMH CHflTlUI. HanpS[)I(eHJ.UI.?
(nOL\"epKHBaHHe 06mHoCTIf C napTHepoM; BCp6anH3aUHSI 3MOUIf0-
HanbHoro COCTOSlHHSI; npOSlBJIeHHe HHTepeca K np06J1eMaM napTHe-
pa H L\p.)
· YMeeTe JlH BbI nOL\6lfpaTb H (jJ0PMYJlHpOBaTb apryMeHTbI, OTpB}l(alO-
mlfe BallY n031fUHIO?
· YMeeTeJlIf rpaMOTHO, KOHCTPYKTHBHO H 3(jJ(jJeKTHBHO CTPOHTh KOHTP-
apryMeHTaUHIO?
· YMeeTe JlH BbI HaxOL\HTb 06mee B CBOeH n03lfUlfH If ceHHSlx, HL\e-
SIX, npeDJIo)J(eHlulx CBOHX KOlIJIer?
· BJla,n:eeTe JlH BbI TeXHIfKaMH 3(jJl!JeKTHBHoro 06meHHSI, npOTIfBOCTO-
SlHHSI MaHHnYJlHpoBaHHIO H UHBHnlf30BaHHoro BJlHSlHIfSl?
EaJIJI
1-2
Kpumepuu O/{eHKU
BbI MQ}I(eTe nOCT3BHTb ce6e 3TH 6aJIJJbI, eCJUI C4HTaeTe, 4TO He HMee-
Te npeL\CTaBJIeHHSI 0 TeXHHKax «KOHCTpYKTHBHOro KOH(jJJlHKTa» If He
BJla,n:eeTe IfMH.
33aK. 35311
-33-
-

3-4 BbI MO}l(eTe nOCTaBHTb ce6e 3TH 6anJlbI, eCJlIf C'IIfTaeTe, '1TO MOXO
BJla,n:eeTe HCKYCCTBOM (,KOHCTPYKTHBHOrO KOH(jJJlHKTa». BbI 3HaeTe
TeXHHKIf aKTHBHoro CJlYllaHHSI (Bep6anH3al\HIf), TeXHHKIf CHSITHSI Ha-
npSl}l(eHIfSl, TeXHHKIf KOHrpapryMeHTaUHIf H np., HO He IfCnOJlb3yeTe
HX. BbI L\OBOJlbHO cYM6YPHO crpOHTe c06CTBeHHYIO CHCTeMY apryMeH-
TauHH, a nOL\6HpaTb KOHrpapryMeHTbI MSI HaC '1pe3BbI'IaHHO CJlO}l(-
HO. qacro CTOJ1KHOBeHHe MHeHHH Bbl BocnpHHHMaeTe KaK JUI4Hyro
06HL\Y, Bac nepenOJlHSlIOT 3MOUHH, KOTopbIe MellalOT KOHCrpYKTIIB-
HO pa60TaTb C HH(jJopMal\HeH. BbI C'IHTaeTe, "TO BaM He06xoL\IfMOMH-
TeJlbHoe ynp3}l(HeHlfe B TeXHIfKax 3(jJ(jJeKTIfBHoro 06111eHIfSl.
5-6 BbI MO}l(eTe nOCTaBHTb ce6e 3TH 6annbI, eCJlH C'IHTaeTe, "TO L\eJlaeTe
ycnexl1 B OBJUI,n.eHHH TeXHHKaMH «KOHC'lpYKTHBHoro KOHcl>JII1KTa». BbI
np06yeTe BKJlIO'IaTb B 06111eHHe TeXHIfKlf aKTIIBHOrO CJlYllaHHSI, CHSI-
THSI HanpSl}l(eHHSI. Koma roTOBHTeCb K L\HCKYCCIfH, npO.nyMbIBaeTe
CIfCTeMY apryMeHTaUHH C06CTBeHHOii n03HUHH C yqeToM BOcnpHSI-
THSI H O}l(HL(aHHii BalllfX KOJlJler: BaM ellle HenpOCTO HaxOL\IfTb KOH-
rpapryMeHTbI, BbI He Bcerna ycneBaeTe 6bICrpO OTpearnpOBaTb KOH-
rpapryMeHToM Ha apryMeHTbI napTHepa. BbI C'IHTaeTe, '1TO BaM He-
JlerKO 6bICTpO IfCKaTb 06llee B pa3HbIX n03HuHSlX. BbI aKTHBHO
rpeHlfpyeTe ce6S1, COBeplleHCTByeTe CBoe BJla,n:eHHe TeXHIfKaMH 3(jJ-
(jJeKTHBHoro 06111eHHSI.
7-8 BbI MO}l(eTe nOCTaBIfTb ce6e 3TH 6anJlbI, eCJlIf C'IHTaeTe ce6S1 L\OBOJlb-
HO ycnelllHbIM B YCJ10BIUIX «(KOHCTpYKTHBHoro KOHJUIKTa». BbI BJIa-
lI.eeTe H ycnelliHo npl1MelffieTe TeXHHKM Bep6anH3au.HH CH.HTlUI. Ha-
npHeHHH, apeHTaUI1I1, KOHTpapryMeHTaUHH, npOTHBOCTOHHHH
MaHHnYJlHpOHaHHIO. BbI ycnellHbI B i1CKYCCTBe neperoBopoB, YMeeTe
y6e)l(llaTb, OKa3bIBa.s1 Ul1BI1J1H30BaHHoe BJnUIHHe. On.HaKo 6bIBaeT, 4TO
-34-

-
Bbl HeL\OBOJlbHbI C060H, C'IHTaSl, '1TO MO}I(HO 6bUIO npOBeCTH L\HCKYC-
CHIO HJlIf nepemBopbI 60Jlee 3(jJ(jJeKTIfBHo.
9-10 BbI MO}l(eTe nOCTaBIfTb ce6e 3TH 6annbI, eCJlH C"HTaeTe ce6S1 MaCTe-
pOM «KOHCrpYKTHBHom KOH<I;>JlHKTa», neperoBopoB, UHBIfJlH30BaH-
Horo BJlHSlHHSI. BbI HeH3MeHHO TeXHH'IHbI H a,n:eKBaTHbI CHTyaUHH. Bac
YBB}I(alOT, CJlYllaIOT, comallalOTCSI. npH 3TOM BbI YMeeTe nOL\'1epK-
Hyrb 3Ha4HMOCTb n03HUHH, npe,lI,JIOJKeHIUI, C)!)K,II.eHJ.UI .lJ.pyroro, OKa-
3aTh eMY 3MOUHOHanbHYIO If HH(jJopMal\HOHHyIO nOMep}l(KY.
2. Y pOBeHb npoclJeccHOHaAH3Ma
)JaHHaSlllKana OTpa}l(aeT ypOBeHb npo(jJecclfoHanbHoH KOMneTeHTHO-
CTIf: HaCKOJlbKO COTPYL\HHK BJla,n:eeT npeL\MeTOM OCHOBHOii L\eSlTeJlbHOCTH,
YMeeT JlH OH rpaMOTHO CnJlaHHpOBaTb CBOIO pa60TY H nplfBJIe'lb He06xo-
L\IfMble MSI BbInOJlHeHHSI peCYPCbI, HaCKOJlbKO BbICOKa ero pa60Tocnoc06-
HOCTb.
2.1. npo<!:>eccHOHa.JIbHOe 3HaHHe npeL(MeTa OCHOBHOii L\eJlTeJlbHOCTU
B Ka}l(L\OH npo(jJeccHIf CYllleCTBYIOT HemaCHbIe 3TaJIOHbI 3HaHHSI npeL\-
MeTa. HaCKOJlbKO BbI npH6J1H}l(BeTecb K 3TOMY 3TanOHY B 3HaHlfSlX npeL\Me-
TaOCHOBHOii L\eSlTeJlbHOCTIf. BaM npeL\CTOIfT OUeHHTb no 1O-6anJlbHoH llKa-
Jle. npe}l(L\e '1eM BbICTaBlfTb ce6e onpeL\eJleHHbIH 6anJl. '1eCTHO H o6"beKTIIB-
HO OTBCTbTe Ha CJleL\yIOllHe BonpOCbl:
. HaCKOJlbKO XOpOllO BbI BJla,n:eeTe npenMeTOM cBoeii L\eSlTeJlbHOCTH?
. Bce JlH npo(jJeCCHOHanbHbIe Tpe60HaHlfSl Bbl BbInOJlHSleTe?
. CrpeMHTeCbJlIf BbI nOCTOSlHHO nOnOJlHSlTb npo(jJeCCIfOHanbHble 3Ha-
MIUI, nOBbIlllaTb CBOIO KBaIIHQJHKaUHIO?
-35-

I
II
· HacKoJlbKO TepnHMO BbI OTHOCHTeCb K npo<j:>eCCHOHanbHOH KOHKY-
peHUHH? JIerKo JlH BaM npH3HaTb n06eL\bI, 3aCJlym, YL\a"H COCJlY-
)K]{Bu,a?
· ECTb JlH Y HaC CBOH YHHKanbHbIii H npO.nyKTIfBHbIH CTlfJlb pa6OTbI?
EaJIJI
1-2
Kpumepuu o/{emcu
3TH 6aJIJ1bI Bbl MO}l(eTe nOCTaBHTh, eCJlH BbI HOBH"OK B npo(jJecclflf If
ypOBeHb npo(jJeccHoHanbHblx 3HaHHH Y Bac KpaHHe HH3KHH. BaM
npeL\CTOHT nOTpaTHTb HeMano BpeMeHH Ha H3yqeHHe npeL\MeTa oc-
HOBHOH lI.eSlTeJIbHOcTH.
3TH 6aJIJJbI BbI MOJKeTe nOCTaBHTb, eCJUI C4HTaeTe, 4TO ypOBeHb npo-
(jJeCCHOHanbHbIX 3HaHHH Y Bac HIf3KHH. B03Mo}I(H0. BbI TOJlbKO L\e-
JlaeTe nepBbIe llam B npo(jJecclflf H OCTpO 0ll\YwaeTe HeXBaTKY 3Ha-
HHH.
3TH 6anJlbI COOTBeTCTBYIDT CpeL\HeMY ypoBHIO npo(jJeCCHOHanbHblX
3HaHHH. EbITb MO}l(eT, Y HaC eCTb 60JlbllOH npo(jJeCCHOHanbHbIH onbIT,
HO BbI He3HaKOMbI C HOBeHlllfMH pa3pa60TKaMIf H HanpaBJIeHHSlMH,
n03TOMY"YBCTByeTe ce6S1 HeYIOTHO. Jvm Bbl pa60TaeTe B npo(jJeCCIfH
He TBKL\aBHO, HO e IfMeeTe ycneXlf H BHL\IfTe nepcneKTHBY npo(jJec-
CIfOHanbHoro pOCTa, XOTSIIf oWYWaeTe HeXBaTKY onpeL\eJleHHbIX 3Ha-
HUM.
3TIf 6aJIJ1bI COOTBeTCTBYIOT BbICOKOMY ypOBHIO npo(jJeCCHOHanbHblX
3HaHHli. BbI MO>KeTe nOCTaBMTb ce6e 3TH 6aJIJJbI, eCJ1H CQHTaeTe, qTO
BbI XOpOlllO BJ1an.eeTe npelIMeTOM OCHOBHOH .lJ.e.SlTeJIbHOCm, nOCTOfIH-
HO CTpeMHTeCb nOBbIllaTb CBOIO KBB,JIH(jJHKaUHIO H BMeCTe C TeM SlB-
JlSleTeCb HaCTaBHHKOM, KOHCYJlbTaHTOM L\1ISI L\PyrHX. Bbl BcerL\a nOL\-
3-4
5-6
7-8
-36-
-
-
Mel-meTe ycneXlf CBOHX KOJIJ]er, CTapaeTeCb nepeHHMaTb onbIT Ii ll.e-
nUTbCSI HM.
9-10 3TIf 6anJlbl COOTBeTCTBYIDT BbIco'JaHlleMY ypOBHIO BJla,n:eHHSI npeL\-
MeTOM, KOrL\a Y Bac HaCTOJlbKO MHoro'3HaHIfH H npo<j:>ecclfoHanbHbIx
H)leH, ':ITO BbI nOCTOSlHHO lI.eJUneCb I1MH. Bo3MO)f(HO, BbI BelIeTe aK-
THBHYIO KOHCanTHHrOBYID, npenOL\aHaTeJlbCKYIO L\eSlTeJlbHOCTb, roTO-
BIfTe MeTOL\H'lecKYtO JlHTepaTYPY no npeL\MeTy Balleii OCHOBHOH L\eSl-
TeJIbHOCTH.
2.2. YMellue CDJlaHUpOBaTb cOOCTBeUHylO L\e"TeJlbHOCTb
)JaHHbIH nOKa3aTeJlb OTpa}l(aeT BallIlf cnoc06HoCTH K nnaHHpOBaHHIO
c06cTBeHHoH L\eSlTeJlbHOCTH; YMeHHe pa60TaTb C HH(jJopMaUHeii, He06xo-
L\HMoiiL\1lSl npo.nyKTHBHOH L\eSlTeJlbHOCTH; YMeHHe npHBJleKaTbMSI BbmOJl-
HeHIfSl pa60TbI He06xoL\IfMbIe pecypcbI; CTeneHb caMOCTOSlTeJlbHOCTIf B onpe-
L\eJleHHH TeXHOJlOmH HCnOJlHeHHSI pa60TbI.
QT06bI oueHHTb L\aHHOe Ka'leCTBO no 1O-6anJlbHoH llKane, nocTapaH-
Tecb '1eCTHO If 06'beKTHBHO OTBeTHTb Ha cne.nyIOWHe BonpOCbI:
. HacKoJlbKO XOpOllO BbI YMeeTe nJlaHHpOBaTb c06cTBCHHYID L\eSlTeJlb-
HOCTh H BbInOJUffiTb 3aIUlaHHpoBaHHoe?
. Cnoc06HbI JIIf BbI caMH onpeL\eJlHTh He06xoL\HMbIH COCTaB paOOT IfJIIf
BaM Tpe6yeTcSI nOMOWb, '1T06bI OTBeTHTb Ha Bonpoc: '1TO MHe L\e-
JlaTb?
. YMeeTe JIIf BbI npHBJleKaTh He06xoL\IfMYIO MSI BbmOJlHeHHSI pa60TbI
HH(jJopMaUHIO IfJIH HaM Tpe6yeTcSI B 3TOM nOMoWb?
. YMeeTe JlH BbI npHBJleKaTb He06xoL\HMbIe MSI BbmOJlHeHIfSl paooThI
pecypcbI (MaTepHanbHbIe, "eJlOBe'leCKlfe, HH(jJopMaUHOHHbIe)?
. He OTBJleKaeTeCb JlIf BbI Ha nOCTOpOHHHe L\eJla BO BpeMSI paooTbI?
-37-

EflJlJ/
1-2
Kpumepuu O/{eHKU
3TIf 6anJ1bI OTp3}l(alOT KpaHHe HH3KHH ypoBCHb BallIeii oprBHH30BaH-
HOCTIf npH BbmOJlHeHHH pa60ThI. BaM CJlO}I(HO caMOCTOSlTeJlbHO cnJla-
HHpOBaTh CBOIO L\eSlTeJlbHOCTb, BbI He 3HaeTe, KaKHe pecypCbI He06-
XOL\HMO npHBJle'lb MSI BbmOJlHeHHSI pa60ThI. BaM nOCTOSlHHO Tpe6y-
eTCSI nOMOlllb. BbI '1acro OTBJIeKaeTeCb OT BbmOJlHSleMOii pa60ThI Ha
nOCTopOHHHe L\eJla.
3TIf 6anJlbI COOTBCTCTByIOT HH3KOMY ypOBHIO BalleH opraHH30BaH-
HOCTH. BbI CTapaeTeCb CllJIaHHpOBaTb CBOIO .l1.eSlTeJIbHOCTb, HO TIJIaHbI
B 60JlblllfHCTBe cJlyqaeB OKa3bIBalOTCSI HepeanbHbIMH HJlH BbI If X B
60JlblleH '1aCTIf He BbmOJlHSleTe. RaM L\OBOJlbHO CJlO}I(HO nplfBJIeKaTb
He06xoL\IfMbIe MSI pa60TbI pecypcbI, BbI '1aCTO 06paIuaeTeCb 3a noMo-
lllblO. BbI L\OBOJlbHO '1aCTO OTBJIeKaeTeCb BO BpeMSI pa60TbI Ha nOCTO-
pOHHlfe L\eJla.
3T11 6anJlbI COOTBeTCTByIOT cpeMeMY ypOBHIO Balleii opraHH30BaH-
HOCTH. BbI nnaHHpyeTe CBOIO L\eSlTeJlbHOCTb, HO He yqHTbIBaere Bce
(jJaKTOpbI, nOMeXlf, C06bITHSI, B pe3YJ1bTaTe '1ero BaM YL\aeTCSI BbmOJ1-
HHThJlHllb HeKafOpYlO '1aCTb 3annaHHpoBaHHoro. He HCKJlIO'IeHO, "TO
BbI 6epeTe Ha ce6S1 6oJ1blle, '1eM MO}l(eTe BbmOJ1HHTb, HeBepHo oue-
HHB c06CTBeHHbIe B03MO}I(HOCTIf. HHoma BaM TPe6yeTCfI nOMOlllb, OL\-
HaKO BbI npe.D.n04HTaeTe CnpaBJUIThCSI co CBOHMH TPynHOCT5IMH ca-
MOCTOSlTeJlbHO. HepeL\Ko BO BpeMSI pa60TbI BbI OTBJleKaeTeCb Ha no-
CTopoHHHe HJlH He3annaHlfpOBaHHbIe L\eJla.
3TIf 6aJIJ1bI COOTBeTCTBYIOT BbICOKOMY ypOBHIO BallIeii opraHH30BaH-
HOCTH. BbI YMeeTe rpaMOTHO cnnaHHpoBaTb CBOIO L\eSlTeJlbHOCTb, CTa-
paeTeCb npHL\ep}l(IfBaTbCSl3anJlaHHpOBaHHoro rpa(jJIfKa (3a HCKJlIO'Ie-
3-4
5-6
7-8
-38-
-
-
HHeM HenpeL\BHlIeHHbIx HnH (jJ0PC-M3}I(0PHbIX 06CTOSlTCJlbCTB). YMe-
eTe npHBJleKaTb He06xoL\HMbIe pecypcbI, pa60TaTb C HH(jJopMaU lfeii .
K BaM HepeL\Ko 06palllalOTcSI 3a nOMOIII.b1O B nnaHHpoBaHHH H opra-
Hlf3aUHH pa60TbI '<JIeHbI BalleH KOMaHL\bI. BbI CTapaeTeCb BO BpeMSI
pa60TbI He OTBJIeKaTbCSI Ha nOCTopOHHHe L\eJla, eCJlIf OHH He SlBJlSlIOT-
CSI CJleL\CTBlfeM HenpeL\BIfL\eHHbIX 06CTOSlTeJlbCTB HnH He L\OnOJ1HSlIOT
OCHOBHYIO L\eSlTeJlbHOCTb.
9-10 3TH 6aJIJ1bI COOTBeTCTBYIOT BbIco"ai1lleMyypOBHIO oprBHIf30BaHHOC-
TIf. BbI Beema npe.nyCMOTPHTeJlbHbI, Y Bac Bee cnnaHHpOBaHO, BbI Bce-
rL\a 3HaeTe, oTKyL\a H KaKlfe npHBJle'lb pecypCbI, BbI SlBJlSleTeCb HaCTaB-
HHKOM L\pyrHX B c(jJepe opraHlf3auHH npo<J;!eCCIfOHanbHOH L\eSlTeJlb-
HOCTIf.
2.3. Pe3YnbTaTHBHOCTb
)JaHHbIH nOKa3aTeJlb OTpB}l(aeT BallY cnOC06HOCTh K npo.nyKTHBHOii, pe-
3YJ1bTaTIfBHoii L\eSlTeJlbHOcTH. 'lT06bI OUeHHTb c06CTBeHHYIO npo(jJecclfo-
HaIIbHYIO pe3YJIbTaTHBHocTb, qeCTI-IO H 06'heKTHBHO OTBeTbTe ce6e Ha CJIe-
.nylOllllfe BonpOCbI:
. Bcema J11f BaM YL\aeTCSI L\OBecTIf Ha'laTOe L\eJlO L\O KOHua?
. BcemaJlH BbI SlCHO npeL\CTaBJlSleTe ce6e pe3YJlbTaT, Koma6epereCb 3BL\eJlO?
. Bcema J1H (jJopMa npeL\CTaBJIeHIfSl BaMH pe3YJ1bTaTa COOTBeTcTByeT
npo(jJeCCHOHanbHbIM TPe60BaHUSlM?
. '{aCTO JlH BaM TPe6YIOTCSI nay3bI, nepepblBbI B pa60Te (nepeKYPbI, "ae-
nHTlfe, 06111eHHe)?
. ECTb JlIf Y BaC npHBbI'IKa nOL\BOL\HTb If Tom L\HSI, MbICJleHHO npOCMaT-
pHBaTb Bce, \ITO BbI c.n;eJIaJIH 3a .l1.eHb, H ou,eHHBaTb co6CTBeHHYlO pe-
3YJlbTaTlfBHOCTb 3a L\eHb?
-39-

E(JJ/J/
1-2
Kpumepuu 0'4eHKU
KpaHHe HH3KlfH ypoBeHb npQ(!JeCCHOHanbHoH pe3ynbTaTHBHOCTH.
BaM Tpe6YKrrCSI "aCTble nepepbIBbl B pa6OTe; KOma Bbl 6epeTeCb 3a
L\eJlO, TO He .nyMaeTe 0 pe3ynbTaTe (XOTSI 6bl npOMe)l(YfO"HOM). BaM
CJlO}l(HO YL\ep}l(IfBaTb pa6OTocnoc06HOCTb Ha L\OJl}l(HOM YPoBHe.
3-4 HH3KlfH ypoBeHb pe3YJlbTaTHBHocTH. 'IacTO Bbl He 1I0BOL\IfTe L\O KOH-
ua Ha"aTble L\eJla HJlH nOJlyqaeTe pe3YJlbTaTbI, He B nOJlHOH Mepe CO-
OTBeTCTBYlOlUHe npo(jJeCCHOHanbHblM Tpe60BaHHSlM. Bbl "aCTO L\eJla-
eTe HeOnpaBL\aHHbIe nepepblBbI B pa60Te.
5-6 CpeL\HHH ypOBeHb npo(jJeccHoHanbHoH pe3YJlbTaTIfBHOCTIf. Bbl CTa-
paeTeCb L\OBOL\HTb Ha"aTbIe L\eJla L\O KOHua, HO HepellKO B 3TOT npo-
uecc BMellHBaeTCSI «He"TO», MellalOlUee BaM. BbI cepbe3HO 3a.nyMbI-
BaeTecb HM c06crneHHoH npQ(!JeCCHOHBJlbHOH pe3YJlbTaTHBHOCTblO,
HlUeTe nyrH L\1ISI ee nOBbllleHHSI.
7-8 BblCOKlfH ypOBeHb npo(jJeccHoHanbHoH pe3YJlbTaTHBHOCTIf. Bbl YMe-
eTe 1I0BOL\HTb lIeJla 110 KOHua. BbI pa60Tocnoc06Hbl H np0.1lYKTIfBHbI.
OOL\BOL\SI HTorH L\HSI, Bbl HepeL\KO OCTaeTeCb L\OBOJlbHbI c06cTBeHHoH
PC3YJlbTaTHBHOCTbIO, TeM He MeHee nOCTOSlHHO HlUeTe nyrH I\JISI ee
nOBbIIlleHH5I.
9-10 BbIco"aHllHH ypOBeHb npoq,eccHoHanbHoH npOL\YKTHBHOCTH H pe-
3YJlbTaTHBHOcru. Bbl BCema pellaeTe nOCTaBJIeHHble 3Ma"H.
-40-
.....

3. YpOBeHb OTBeTCTBeHHOCTH
)JaHHbIH nOKa3aTeJlb OTp3}l(aeT CTeneHb OTBeTCTBeHHOCTII nepeL\ PYKO-
BOL\HTeJleM, pa60ToH H KopnopaTHBHblMH ueHHOCTSlMH.
3.1. YpoBeHb HCnOJIHHTeJIbCKOii OTBeTCTBeHHOCTIf
OueHHBaSI c06cTBeHHbIH ypOBeHb HCnOJlHHTeJlbCKOH OTBeTCTBeHHOCTH,
"eCTHO H 06'beKTHBHO OTBeTbTe Ha CJle.nylOlUlfe BonpOCbI:
. Bcerl1a JIll BbI OTBeTcmeHHO BbInOJIH5IeTe nopyqeHHbIe HaM nella, 00-
6J1IOL\aSl cpOKlf H 06S13aTeJlbcrna?
. BbI CTapaeTeCb 3apaHee npeL\YCMOTpeTb BCeB03MO}l(Hble nOMeXIf H
npeL\ynpeL\HTb HX, '<T06bI B CpOK peanH30BaTb nopyqeHHoe?
. Bbl CTapaeTCCb He OTKJlMbIBaTb nopyqeHHbIe BaM L\eJla B L\OJlrHH
SlIUHK?
E(JJ/J/ Kpumepuu O'4eHKU
1-2 KpaHHe HH3K1fH ypOBeHb HCnOJlHHTeJlbCKOH QTBCTCTBeHHOCTH. ECJlH
Bbl perynSlpHo cpblBaeTe cpOKlf, npOBanHBaeTe L\eJla, MO}l(eTe nOCTB-
BHTb ce6e 3TH 6annbl.
3-4 HH3K1fH ypOBeHb HCnOJlHHTenbCKOH OTBeTCTBeHHOCTH. HepeL\Ko BbI
cpblBaeTe 3anaHHSI, He npe.nyCMOTpeB nOMeXOBblX <PaKTOpOB, nOJlara-
eTeCb Ha «PYCCKoe aBOCb». B HeYL\a"ax BbI HepeL(KO BHRHTe L\Pymx,
06CTOSlTeJlbCTBa, HO He ce6S1.
5-6 CpeMHH ypOBeHb HCnOJlHHTenbCKOH QTBeTCTBeHHOCTH. BbI L\OBOJlb-
HO OTBeTCTBeHHbl, HO HepeL\KO 6bIBaKrr H npOBaJIbl no BalleH BHRe.
Ho BbI OC03HaeTe c06cTBeHHYlO HCL\opa60TKy, onpeL\eJleHHYIO 6e30T-
BeTCTBeHHOCTb H C'TpeMHTecb HM 3THM pa6OTaTb.
-41-

7-8 BbICOKlfH ypoBeHb HCnOJlHHTeJlbCKOH OTBeTCTBeHHOCTH. BbI CTapae-
Tecb CL\eJlaTb Bce B03MO}l(HOe, "T06bI BbInOJlHHTb nopyqeHHoe, nYCTb
L\B}I(e B ywep6 co6cTBeHHoMY CB060l\HOMY upeMeHH. BbI CKJlOHHbI He
OTKJ13.l1bIBaTb nopyqeHHbIe .neJIa «H3 nOTOM», a BKJIlOqaTb HX B co6-
CTBeHHbIH nJlaH H L\enaTb no Mepe B03MO}l(HOCTH. BbI HCnOJlHHTeJlb-
HbI H nOPMO"HbI.
9-10 BbIco"aHllHH ypOBeHb HCnOJlHHTeJlbCKOH L\HCL\HnJIHHbI.
3.2. YpoBeHb OTBeTCTBeHHOCTIf no OTHOlUeHHIO
K KopnopaTHBHblM ueIlHOCT"M
L\1ISI TOro '<T06bI OL\eHHTb co6cTBeHHbIH ypOBeHb OTBeTCTBeHHOCTH no
OTHOlleHHIO K KopnopaTHBHbIM L\eHHOCTSlM, OTBeTbTe "eCTHO H 061oeKTHB-
HO Ha CJleL\YIOU1He BonpOCbI:
. BbI nOL\L\ep}l(IfBaeTe KOpnOpaTHBHbIe L\eHHOCTH, BepHTe HM, cJle.nye-
Te 11M?
. EbIBaeT JIM TaK, qTO BbI CQ3HaTeJIbHO YKJIOHSleTecb OT CJIe,lJ,OBaHIDI KOp-
nOpaTHBHbIM ueHHOCTSlM?
. B03HHKaeT JIH Y Bac HecomaCHe C KopnopaTHBHbIMH ueHHOCTSlMH?
EllJUl Kpumepuu O'4eHKU
1-2 KpaHHe HH3K1fH ypoBeHb OTBeTCTBeHHOCTH no OTHOlleHHIO K L\eH-
HOCTSIM. BbI MO}l(eTe nOCTaBHTb ce6e 3TH 6anJlbI, eCJlH BHyrpH ce6S1 H
B CTIfJle nOBeL\eHHSI HrHOpHpYeTe npHHSlTbIe ueHHOCTH.
3-4 HH3K1fH ypoBeHb OTBeTCTBeHHOCTH no OTHOlleHHIO K L\eHHOCTSlM. BbI
MO}l(eTe nOCTaBIfTb ce6e 3TH 6anJlbI, eCJlH 0U1YU1aeTe BHyrpeHHee He-
comaCHe C KopnopaTHBHbIMH L\eHHOCTSlMH; JIOBHTe ce6S1 Ha crpeM-
-42-
.
--
JleHHH HapYIIIHTb HJIH HrHOpHpOBaTb ueHHOCTH; CHCTeMaTH"eCKH
HapyrnaeTe KopnopaTHBHbIe 3anOBeL\H.
5-6 CpeL\HHH ypOBeHb OTBeTCTBeHHOCTH no OTHOlleHHIO K KopnopaTlfB-
HblM L\eHHOCTSlM. BbI MO}l(eTe nOCTBBIfTb ce6e 3TH 6aJIJ1bI, eCJlH He-
peL\KO OC03HaHHO MH HeOC03HaHHO HapYllaeTe KOpnOpaTIIBHbIe 3a-
KOHbI. L\eHHOCTH; OTHOCHTecb K HHM C onpeL\eJleHHOH 1\0JleH CKenCH-
ca MH 1jJ0pManbHo.
7-8 BbICOKlfH ypoBeHb OTBeTCTBeHHOCTH no OTHOlleHHIO K KopnopaTlfB-
HbIM L\eHHOCTSlM. BbI BCerL\a CTapaeTecb CJleL\OBaTb KopnopaTHBHbIM
ueHHOCTSlM H nepe}l(lfBaeTe, 60Jle3HeHHo BOCnpHHHMaeTe, eCJlH KTO-
TO H3 '<JIeHOB Ballero KOJlJ[eKTHBa HrHOpHpyeT HJlH HCK3}I(aeT HX.
9-10 BbIco"aHllHH ypOBeHb OTBeTCTBeHHOCTH no OTHOlleHHIO K Kopno-
paTHBHbIM ueHHOCTSlM. KopnopaTHBHblC ueHHOCTH CTaJlH MSI Bac
«KOlleKCOM qeCTH», CJIe.nOBaHHe 11M - BallIe JKH3HeHHoe Kpe,IJ;O.
3.3. YpoBeHb OTBeTCTBeHHOCTIf 3a co6CTBeHHyIO
«30ny OTBeTCTBeHHOCTIf», nOPY'leHuyIO PYKOBOL\HTeJleM
31\eCb BaM He06xoL\HMO OL\eHHTb c06CTBeHHoe nOHHMaHHe COL\eaHHSI
l\eSlTeJlbHOCTH Ha TOM yqacTKe pa60T (MH B «3OHe OTBeTCTBeHHOCTH»), KO-
TOpbIH nopyqHJI BaM PYKOBOL\HTeJlb, a TBK}I(e CTeneHb co6cTBeHHOH OTBeT-
CTBeHHOCTH 3a 3TOT yqacToK pa60T.
. XopOllO nH BbI nOHHMaeTe CQCTaB H 3Ha"eHHe pa60T B cBoeH «30He
OTBeTCTBeHHOCTH» ?
. qacTo JIH BbI npOBOL\HTe npoIjJHJlaKTH"eCKHe MeponpHSlTHSI? I1JIH
npeL\nO"HTaeTe pa60TaTb B 3KcTpeManbHOM pe}l(HMe, ycrpaHSISI npo-
6J1eMbI?
-43-

· ECJlH Ha Ball/eM yqaCTKe cJlyqaeTcSI np06J1eMa, BbI OU1YU1aeTe JlH"HYIO
OTBeTCTBeHHOCTh 3a npoHCXOMU1ee MH npeL\nO"HTaeTe 06BHHSlTb
L\PYTlfX H o6c-roSlTeJlbCTBa?
. Pa60TaeTe JIM BbI B CBoeH «30He OTBeTCTBeHHOCTI1» H3 onepe:>KeHHe,
Ha 3a.neJl MH orpaHH"HBaeTeCb JIHlllb nOL\L\ep}l(aHHeM HeKOToporo
ypOBHSI?
. BbI OTBeTCTBeHHbI 3a CooH yqacToK pa60T HaCTOJIbKO, "TO PYKOBOL\H-
TeJ1b If KOMaH.ll.a MOryr 6bITb nOJIHOCTblO cnOKOHHbI, 3HaSl, QTO H3 Ba-
lleM «(jJpoHTe« Bce XOpOllO?
Iii
EllJUl Kpumepuu OljeHKU
1-2 'Ipe3BbI"aHHo HH3K1fH ypOBeHb OTBeTCTBeHHOCTH 3a CBOH yqacToK
pa6OT. BbI MO}l(eTe nOCTaBIfTb ce6e 3TH 6aJIJ1bI, eCJlH nJloxo npeL\CTaB-
JISleTe CBOH KPyr pa60T H BallH 01lH6K1f HCnpaBJISlIOT L\PYTlfe.
3-4 HH3KlfH ypOBeHb OTBeTCTBeHHOCTH 3a CooH yqacToK pa60T. BbI MO-
}I(eTe nOCTBBHTb cefie 3TH 6aJIJ1bI, eCJlH Ha BalleM yqacTKe Bce BpeM>!
«"TO-TO C1IY4aeTCSI« H rpe6yeT OTBJle"eHHSI OT L\eJl L\Pymx.
5-6 CpeL\HHH ypOBeHb OTBeTCTBeHHOCTH 3a CBOH yqaCToK pa60T. BbI MO-
}I(eTe nOCTaBHTb ce6e 3TH 6aJIJ1bl, eCJlIf Y Bac eCTb C06CTBeHHOe npeL\-
cTaBJleHHe 0 TOM, KaK COL\ep}l(aTb CBOH yqacToK paOOT B nopSllIKe H
pa3BHBaTb ero. npaBL\a, BbI MornH 3aMeTIfTb, '<TO Balle npeL\CTaBJIe-
HHe HepeL\KO paCXOlIHTCSI C npe)\CTBBJleHHeM Ballero PYKOBOL\IfTeJlSl
If era Tpe6oBaHH5IMI1 K Barnew «3QHe OTBeTCTBeHHOCTH».
7-8 BbICOKlfH ypOBeHb QTBeTCTBeHHOCTH 3a CBOH yqacToK pa60T. BbI Bce-
rL\a BJla.neeTe nOJlHOH HH(jJopMaUHeH 0 COCTOSlHHH L\eJl. CTapaeTeCb
-44-
1'1'1
--
-
pa60TaTb Ha nepcneKTHBY H npOBOL\HTb npQ(!JMaKTH"eCKlfe Mepo-
npHSITHSI. 06bl'<HO He L\OnYCKaeTe «aBapHHHoro« pe}I(HMa <jJYHKllHO-
HHpOBaHHSI, aBpanOB. 3a Ball yqacToK pa60T PYKOBOL\HTeJlb BcerL\a
MO}l(eT 6bITb cnOKoeH.
9-10 BbIco"aHllHH ypoBeHbOTBeTCTBeHHOCTH 3a CBOH yqacToKpaooT. Y Bac
Bce pa60TaeT «KaK IJ:aCbI»_
4. YpoBeHb KpeaTJlBHOCTJI
nOLI ypOBHeM KpeaTHBHOCTH nOHHMaeTCSI YPOBeHb Toop"eCKOH aKTHB-
HOCTH, KOTOpbIH npOSlB1I>IeTCSI B cnoc06HOCTH K HeCTaH.I\apTHbIM nOL\XOL\aM
H pelleHHSlM, rH6KOCTH H KOHCTpYKTIfBHOH HHHUHaTHBHOCTIf.
4.1. CnocoDHoCTb K HHHOBal\lUlM, HeCTal/,1\apTIlblM peIlleHHSlM
'IT06bI OL\eHHTb c06CTBeHHYIO cnoc06HoCTb K HHHOBaUlfSlM H HeCTaH-
L\apTHbIM pelleHHSlM, OTBCTbTe Ha CJle.nyIOU1He BonpOCbI:
. BaM JIerqe HCnOJlb30BaTb B paooTe orpa6OTaHHbie TeXHOJIOTlfH, anro-
pHTMbI MH MSI Bac HHTepecHee nOCTO>!HHO BKJlIO"aTb B pa60Ty "TO-
TO HOBoe, HCKaTb HOBbIe nyrlf?
· JIerKo JIM BaM .neiicrBoBaTb B CHTYaUHII «HeOnpeJJ.eJIeHHOCTH» MeTO-
)\OB (KOrL\a H3BeCTHO. "TO HO CL\eJlaTb, HO KAK 3T0 HO L\e-
JlaTb, He onHcaHO)?
· KorL\a BbI nona,n:aeTe B HeCTaH.I\aprnylO cHTyaUHlO, JIerKO JIH BbI Ha-
XOL\HTe pelleHHe?
· Ha3bIBaKJf JIM Bac B KOMal-Ule «reHepaTopOM H,lJ;eM»?
-45-

\
I
III
E{lflJ/ Kpumepuu O'4eHKU
1-2 'Ipe3BbI'laHHO HH3KHH ypOBeHb cnoc06HoCTH K HHHOBauHSlM H He-
CTaHL\apTHbIM pelleHHSlM. BbI MO}l(eTe L\eHCTBOBaTb T01lbKO no orpa-
60TaHHbIM TeXHOJlOrHSIM, anropHTMaM, CXeMaM. HeCTaHL\aprnbIe CH-
TyaL\HH BbI3bIBalOT Y Bac cTpecc.
3-4 HH3KHH ypoBeHb cnoc06HoCTH K HHHOBaL\HSlM H HeCTaHL\apTHbIM
pelleHHSlM. BbI cTpeMHTecb L\eHCTBOBaTb no orpa60TBHHbIM TeXHO-
1I0THSIM H H36eraeTe CHTyaUHH, B KOTOpbIX Hy}I(HO npOSlBJISlTb TBOp-
"eCTBO H HCnOJlb30BBTb HeTpBL\HL\HOHHbIH nOL\XOL\.
5-6 CPCL\HHH ypoBeHb cnoco6HOCTH K HHHOBaUHSlM H HeCTaHL\apTHbIM
pelleHHSlM. BaM JleT4e L\eHCTBOBaTh no oTpa6OTaHHbIM cxeMaM. OL\-
HaKO B HeCTaHL\apTHbIX CHTyaUHSlX BbI 3aMe"anH 3a C060H cnoc06-
HOCTb L\eJlBTb HeO}I(HL\aHHbIe XOL\bI H npHHHMaTb HeCTaHL\apTHbIe pe-
lleHHSI. OpaBL\a, MSI Bac nOL\06HbIe CHTyaL\HH SlBJISlIOTCSI L\OBOJlbHO
HanpSl}l(eHHbIMH.
7-8 BbICOKHH ypoBeHb cnoc06HoCTII K HHHOBaL\HSlM H HeCTaHL\apTHbIM
pelleHHSlM. BbI JlerKO L\eHcTByeTe B HeCTaHL\apTHbIX cHTyaL\IfSlX, OT-
<pbIBBS! B ce6e TBop"ecKHH nOTeHL\HaJI. J1Hor.na y Bac L\3}I(e nOSlBJISl-
eTCSI TSlra K 06HOBJIeHHIO, Y1lyqlleHHIO. BbI L\OBOJlbHO 1IerKO npoL\Y-
uHpyeTe HOBbIe HL\eH, a TaK}l(e YMeere pauHOHanbHO nOL\XOL\HTb K OT-
pa60TBHHbIM cxeMaM.
9-10 BbIco"aHllHH ypOBeHb cnoc06HOCTH K HHHOBaUHSlM H HeCTaHL\apT-
HbIM pelleHHSlM. BaM Jler'le H306pecTII He'lTO HOBoe, "eM L\eHCTBO-
BaTb no oTpa6OTaHHOH cxeMe. BHYTPH Bac HeH3MeHHO 6beT «<!JOHTaH
Mew».
-46-

-
4.2. IHOKOCTb, npncnoCOOJlUeMOCTb K H3MeHSlIOU\UMCH TpeOOBaHHJIM
BHeWHeD cpeL(b1
QT06bI OL\eHHTb y ce6S1 L\aHHYIO cnoc06HoCTb, OTBeTbTe Ha CJleL\YIOU\He
BOnpoCbI:
. JIerKo 1IH BbI a,n:anTHpyerecb K H3MeHeHHSlM (H3MeHeHHIO COCTaBa Tpe-
60BaHIDI, 06HOBJIeHIUO COCTaBa KOJIJIeKTHBa, H3MeHeHHIO BHellIHeH
cHTyauHH H np.)?
. KorL\a BbI Y3HaeTe 06 H3MeHeHHSlx, B03HHKaeT JlH y Bac BHYTPH CHJlb-
HaSl 1'peBora, c'Tpax Mil llIDKe naHHKa?
. KorL\a BbI Y3HaeTe 06 H3MeHeHHSlx, B03HHKaeT 1IH y Bac "YBCTBO pa-
L\OCTIf OT npeL\BKYlleHHSI 06H<)BJleHHSI?
. )JJlSI Bac He COCTaBJISIeT 601lbllOrO HanpSl}l(eHHSI n03HaKOMHTbCSI C
HOBbIM qeJIOBeKOM, TPe6()BaHI1S1MI1, npell110)l(eHIDIMI1?
. JIerKo JlH BbI OTXOL\HTe OT npHBbI"Horo cueHapHSI L\eHCTBHH?
E{lflJ/ Kpumepuu O'4eHKU
1-2 'Ipe3BbI"aHHo HH3KHH ypOBeHb TH6KOCTH, pHTHL\HOCTb. JII06bIe H3-
MeHeHHSI Moryr BbI3bIBaTb CIfJlbHYIO TpeBOry, cTpax H L\B}I(e naHHKY.
3-4 HH3KHH ypoBeHb TH6KOCTH, PHrHL\HOCTb. J13MeHeHHSI BbI3bIBaIOTTSI-
}I(eJlbIe nepe}l(IfBBHHSI; npHcnoca6J1HBaTbCSI, npHHHMBTb H3MeHeHHSI
CJlO}l(HO, H T01lbKO "YBCTBO L\oJlra MH cTpax nOTepSlTb pa60TY nOMO-
ralOT npl1HSITb 113MeHCHIUI.
5-6 CPCL\HHH ypOBeHb rH6KOCTII. 113MeHeHHSI BbI3bIBalOT nepe}l(HBaHHSI,
a,n:eKBaTHbIe CHTyaUHH. nepHOL\ aL\anTaUHIf K H3MeHHBllCHCSI CHTya-
L\HH 1\0BOJlbHO HenpOL\OJI}l(HTeJlbHbIH H cyU\eCTBeHHO He BJlHSleT Ha
pa6OTocnoc06HOCTb.
-47-

7-8 BbICOKlfH YPOBCHb m6KocTM.I13MeHeHHSI co 3HaKOM «MHHYC') BbI3bI-
BalOT npl1JIHB TBOpqeCKOH aKTHBHOCTH, a H3MeHeHJUI co 3HaKOM
«nnIOC» - BOJIHY pa,n:OCTII H nOBbIlleHHe pa60Tocnoc06HocTH. ne-
PHOL\ a.nanTaL\HH K H3MeHHBlleHCSI CHTyaL\IfH HenpoL\OJI}l(lfTeJleH.
9-10 BbIco"aHllHH ypoBeHb rH6KocTH. BbI MO}l(eTe npHcnoc06HTbCSI H ca-
MopeanH30BaTbcSI B 1I106bIX YCJlOBHSlX.
4.3. KOHCTPYKTHBII"" HIIHl\lIaTHBIIOCTb
QT06bI peanH30BaTb TBop"eCKlfe HaXOL\KIf, He06xoL\HMO npOSlBIfTb KOH-
CrpYKTHBHYIO HHHUlfaTHBY. nOLI KOHCrpyKTlfBHOH HHHUlfaTIIBHOCThIO no-
HHMaeTCSI aKTHBHOCTb Han p aBJIeHHaSI Ha L\OCTM}I(eHHe 06U1eKOMaHL\HOrO
, I
pe3YJlbTBTa npH Hanll'IHH BbICOKOro YPOBHSI QTBCTCTBCHHOCTM . I1HHL\Ha-
TIfBHOCTb pa60TaeT Ha 06U1HH pe3Y1IbTaT, TOJlbKO eCJlH OHa npOSlBJISleTCSI KOH-
c-rpYKTHBHO H YMeCTHO.
QT06bI OueHHTb c06CTBeHHYID KOHCrpyKTHBHYID HHHUlIaTHBHOCTb, "eCT-
HO H o6beKTIfBHO OTBeTbTe Ha CJleL\YlOU1He BonpoCbI:
. Koma Y Bac pO}l(L\aeTCSI HHrepeCHoe npeL\JIO}l(eHHe, HHHUHaTHBa, BbI
BCerL\a l\eJlHTeCb 3THM C PYKOBOL\HTeJleM H KOJlJleraMH?
. EbIBaeT nM TaK, 'ITO BbI 3aHI1MaeTe n03JUj,JUO «CHlleTb H He BbICOBbI-
B3'TbC.H» ?
. BbI C'qIITaeTe, tfTO «I1HI1UHaTHBa HaKa3yeMa»?
I
I
II
I
I I1HHIUlan1B3 6blBaeT Ii He,nocTaT01.JHO KOHCl'pyKTI1BHOiL B K31.JeCTBe npHMepa MO)K-
HO BCnOMHI1Tb npo4>cOlO3Horo muxepa lIIypo'IKY 113 KHHO<}>I1JlhM8 3_ PSl38HOB8 «CJIY-
xe6HbIH POM3H». Ee <lBbIl{BIfH}'JIW> 11 HI1K3K He MOrn" <l3a,II;BI1Hyrb» 06paTHO.
-48-
--
. npaBL\a 1IH, "TO BbI HHKOrL\a He orpaHH"HBaeTe ce6S1 B npOSlBJIeHHH
HHHL\HaTHBbI, JlerKO H OTKpbITO 06cy}l(L\aeTe CBOH npeL\JIO}l(eHHSI C
pyxOBOL\IfTeJleM H KOMeraMH?
. EbIBaeT JII1 TaK, qTO BbI npOHBJISIeTe I1HI1l{HaTIfBY «He no .n:eny» 11 no,l:{-
BepraeTecb KPHTIfKe CO cmpOHbI?
. BbI 6oJle3HeHHo BOcnpHHHMaeTe CHTyaL\HIO, KOrL\a PYXOBOL\HTeJlb OT-
KJlOHSleT Barny HHHUlIaTHBY?
. )JonYCKaeTe 1IH BbI, "T06bI PYXOBOL\HTeJlb HnH KOMem BHOCHnH L\O-
nOJlHeHHSI HnH H3MeHeHHSI B BallY HHHUlIaTHBY?
. Ct.JI1TaeTe JIM BbI, qTO HaM 33 Barny HHHlll1aTHBY nOJDKHa nOJIaraTbCH
JJ,onOJIHHTeJ1bHaSl H3rparra, Mil BaM .n:OCTaTOIIHO OC03H3BaTb, 'ITO 6JIa-
rOL\apSl BalleH HHHUHaTIIBe KOMaHL\a 1\0CTHTJIa L\OCTOHHOro pe3YJlb-
TaTa?
Kpumepuu Ol/eHKU
Qpe3BbI"ai1H0 HH3K1fH ypOBeHb KOHCrpYKTHBHOH HHHL\HaTHBHOCTH.
BbI npeL\nO"HTaere (,He BbICOBblBaTbCSI» HnH pery1lSlpHO npOSlBJI>IeTe
IfHHUHaTIfBy, KOTopaSl K3}I(eTCSI OKpalOU1HM He OTHOCSlU1eHCSI KL\eny.
3-4 HH3K1fH ypOBCHb KOHCrpYKTHBHOH HHHUlfaTIfBHOCTH. To }I(e, HO B
MeHbIllei1 CTeneHI1.
5-6 CpeL\HHH YPOBeHb KOHc-rpYKTHBHOH HHHUHBTHBHOCTIf. BbI IfHOma
npOSlBJISleTe KOHCrpyKTHBHYIO HHHUHaTHBY.
7-8 BbICOKlfH ypOBeHb KOHCrpYKTHBHOH HHHUHaTIfBHOCTII. BbI HHHUlIa-
THBHbIH, aKTI1BHbIH qeJIOBeK.
9-10 BbIcO'<aHllHH ypOBeHb KOHCrpYKTIfBHOH HHHUHaTHBHOCTH.
E(JJlJl
1-2
4 3ak. 3538
-49-

3AAAHJ1E HA 3AKPEllAEHJ1E MA TEPJ1AAA
OueHHTe C06CTBeHHYIO pe3YJlbTaTHBHOCTb no BapHaHTaM A If D.
06ceHHe:
. '-IT0 6bIJIO JlerKo?
. 'ho 6bIJlO rpYL\HO?
. KaK 6YL\eT Bocrpe60BaH L\aHHbIH MaTepHaJI MPn B npaKTHKe PYKO-
BOL\HTe1lSl?
OBOBEHJ1E
060611./tlJ/ MamepUaJI, mpenep 'temKO np0206apU6aem om6embl na mecmo-
6b1e 3aiJanuSI.
HTaK, 3a"eM npOBOL\HTb MOHHTopHHr pe3Y1IbTBTHBHOCTH nepcoHana?
KTO-TO CK3}I(eT, MSI Haoopa CTaTHCTHKIf. A KTO-TO - MSI cTa6HJ1H3aUH>1
KJlIfMaTB B KOJlJleKTIfBe. MO}l(eT 6bITb, HMSI cnoKoHcTBIfSl PYKOBOL\CTBa. Ho
caMoe rnaBHoe: MPO npOBOL\HTCSI MSI C03L\aHHSI o6beKTHBHoH OCHOBbI1IH"-
HOro H npo(jJeccHoHanbHoro pa3BHTHSI nepcoHana.
Pe3Y1IbTaTHBHocTb pa60TbI - 3TO Ka"eCTBeHHoe pelleHlfe nOCTaBJIeHHbIX
3ana". H ee BO MHOroM onpeL\eJlSleT xapaKTep OTHolleHHH B KOJlJleKTHBe,
TO, HaCKOJlbKO MbI npaBL(HBO OTp3}l(aeM L\Pyr L\Pyra.
Ba}I(Ho, '<T06bI COrpYIIHHK caMOCTOSlTeJlbHO npOBOL\IfJl MOHHTopHHr 1IH" -
HOH pe3YJlbTaTHBHOCTH. 3TO nOMO}l(eT eMY TOHblle nOHSITb H YCBOHTb rpe-
ooBaHHSI K HeMY, BbIpa60TaTb c06CTBeHHYID nporpaMMY npo(jJeCCHOHanb-
HOro If 1IH"HOrO pOCTa.
I! II
-50-
...........-
H eC1I1f BbI cnpOCHTe, 6YL\eT 1I1f nOJlO}l(HTeJlbHO BJlHSlTb Ha 06llHH pe-
3ynEJaT HHHL\IfBTHBHOCTb COTPYL\HHKOB, TO OTBeT 3L\ecb HeOL\H03Ha"eH. DY-
JleT, HO TOJlbKO B cJlyqae ee KOHCTPYKTHBHOCTH H YMeCTHOCTII.
«HTaK, BOJllle6HOe 3epKano KOpOJlSl ApTypa nOCTeneHHO CTaHOBHTCSI
HaUlIfMpaOO"HM HHcrpYMeHTOM. OL\HaKO MbI nOKa HMeeM C BaMHL\eJl01lHllb
C KonHeH apTe(jJaKTa. HaCTOSlU1ee 3epKano BaM npeL\CTOHT HaHTII nocJle 06e-
Jla, BbmOJlHHB HenpOCTbIe 3anaHHSI. npHKJlIO"eHHSI npOL\OJl}l(aIOTCSI!"

UeJIb - C(jJopMHpOBaTb Y PYKOBOl\HTeJISI nOL\XOL\ K npe,1(bSlBJIeHHIO Tpe60-
BaHH H K COTpYL\HHKaM H HaBbIKIf 34>q,eKTIIBHOH OL\eHKIf HX )\eSlTeJlbHOCTIf.
KOlITeKcryaJIbHaSl MeTacjlopa - PbIL\apH Kpymoro CroJla.
COL\ep}l(3HHe Keiica
1. MeTOL\W,eCKHH naKeT yqe6Horo 6J10Ka.
2. TecToBbIe 3anaHHSI (BXOL\SIT B 06llHH TecTOBbIH 6J1aHK).
3. MarepHaJI L\1ISI nanKlf yqacTHHKa (Ha L\IfCKe).
3HAKOMCTBO
Tp e H e p: «OpHBCTCTBYIO Bac, L\OCTO"THMbIe pbIuapH. .H - L\OBepeHHoe
nHUO JIereHL\apHOrO KOpoJlSl Aprypa. MeHSI 30Byr... (npeL\CTaBJIeHHe). Opo-
llY npeL\CTaBHTbCSI Bac. 3L\eCb 3TO npHHSlTo L\eJlaTb TaK. OMY H3 Bac
HHO BCTaTh, nOKJIOHHTbCSI BceMY c06paHHIO H CKa3aTb: "C3p - L\anblle
BbI Ha3bIBacre Ballie I1MSI - K BanUIM YCJIyraM!")
P A3MJ1HKA
KOMaHL\aL\eJlHTCSI Ha TpH rpynnbl. TpeHep pa3L\aeT KB}I(L\OH rpynne CBOIO
"aCTb 3ara,n:KH'. BpeMSI 06Cy}I(L\eHHSI - 3 MHHyrbl. 'Iepe3 3 MHHYThI KOMaH-
L\a 06pa3yeT 06U1HH KPyr. 3a,n:a"a yqacTHHKOB - Ha OCHOBe OTranaHHbIX HMIf
3aranOK Ha3BaTb HMSI apTeq,aKTa KOpOJlS! Aprypa. BpeMS! 06U1ero 06cY>K,l\e-
I ABTOp 3ara,aoK - TaTMIH3 fpa6eHKO.
-11-
--
UeJIb - nepeL\aTh PYKOBOL\HTeJlIO HHCTpYMeHTapHH ynpaBJIeHHSI KOHq,-
JlHKTHbIMH CHTyaUHSlMH.
KOIITeKCTyaJIbHaSl MeTacjlopa - PbIL\apH Kpymoro CTOJla.
COL\ep}l(3HHe Keiica
I. MCTOL\H"eCKlfH naKeT yqe6Horo 6J10Ka.
2. TecToBbIe 3a,n:aHHSI (BXOL\SIT B 06U1HH TeCTOBbIH 6JIaHK).
3. MaTepHan MSI nanKlf yqacTHHKa (Ha L\HCKe).
3HAKOMCTBO
ECJII1 3TOT Kewc HCnOJIb3yeTcSI OT.[{eJIbHO I1J1H 1'peHHHf HalIMHaeTCSI C Hero
HCIlOJlb3yeTcSI npoue.nypa 3HaKOMCTBa, onHCaHHB>I B KeHce I.
P A3MJ1HKA
KOMaHL\a L\eJlHTCSI Ha Tplf rpynnbI. TpeHep pa3L\aeT KB}I(L\OH rpynne CBOIO
"aCTb 3aranKH'. BpeMS! 06cy>K,l\eHHSI - 3 MHHyrbI. 'Iepe3 3 MHHyrbI KOMaH-
L\a 06pa3yeT 06U1IfH KPYr. 3a,n,a"a yqacTHHKOB - Ha OCHOBe OTranaHHbIX HMH
3aranOK Ha3BaTb HMSI apTe(jJaKTa KOpOJlSl ApTypa. BpeMSI 06U1ero o6cy}l(L\e-
HIDI - 2 MHHyrbI. ECJ1H Ko.Mal-U[3. «3aBHCaeT)}, TpeHep MO>KeT TOHKo. nOMO-
raTb HM B pa3ranbIBaHHH 3aranKH.
I ABTOp 3ara.aOK - TaTbRH3 fpa6eHKo.
-55-

III
--
II!I
2.1. OZHeoblwaUjaR naBa
B Mopa3Hoii RHBapcKoii HO"U.
Ha npOmRJKeHUU JKU3HU
TaKuM cmano
TpeneU{YUjee Cepolje MO€. (Cmanb).
2.2. Bcmpemunucb HaKaHelj
flUljOM K nuljy omKpblmo.
11 B OOniO ceKYHobl
PewUlo R
HYJKHa nu MHe 3mo... (3aUjuma).
2.3. 0, 3Han nu R
KOK cnOOOK 3mom Bbl6op,
Kozoa naooHbCaZpena... (PYKoRmb)
EPOCOK, yoap, yoa"Hblii Bbinoo
o cepOlje, KOK me6R He pa3DpBOmb?
I
B 3TOM KeHce COL\ep}I(HTCSI 3ara,n:Ka 0 Me"e 3cKanH6ype.
I
I'
"
IIEPBbIft J1H<I>OPMAQJ10HHbIft 6AOK:
II03J1QJ10HJ1POBAHJ1E IIP06AEMbI
QEPE3 AEfEHAY 06 APTE<I>AKTE
TpeHep OTKpbIBaeT yqacTHHKaM KapTO'<KY C H306pa}l(eHHeM Me"a 3CKa-
JIH6ypa.
<,BbI yra,n:anH BTOpOH BOJllle6HbIH npeL\MeT - 3TO Me" 3cKanH6yp, Me"
L\06J1ecTHoro KOpOJlSl ApTypa. Koma KOpOJIb 6bUl COBceM IOHbIM, OH CTan
CBlfL\eTeJleM crpaHHoro SlBJleHHSI. npSlMO Ha L\eHTpanbHoH nJlOU11\lU1 ero
3aMKa HeH3BeCTHO OTKY,lJ,a B03HHKJla HaKOBaJIbJUI C BOTKHyrbIM B Hee or-
pOMHbIM Me"OM. J]yqllHe pbIuapH, CIfJla"H nbITanHCb BbIHyrb Me" 1f3 HaKO-
BaJIbHH, HO HHKOMY CL\eJlaTb 3Toro He YL\aBaJlOCb. nocJle cepHH HeYL\a" JIIOL\H
BHOBb 06paTHJlHCb K MepJlHHY, BeJlHKOMY BOJllle6HHKy. OH CKa3an, '<TO Me"
3TOT npeL\Ha3HaqaeTCSI TOJlbKO H36paHHOMY - 6YL\YU1eMY KOpOJlIO. H Tor-
L\a COBceM eU1e IOHbIH ApTyp BbIlleJl H3 TOJInbI H nOL\OlleJl K HaKOBanbHe.
MO}l(eT, OH XOTeJl npOBepHTb ce6S1, a MO}l(CT, HCnbITaTb cYL\b6y. OL\HO L\BH-
}I(eHHe - H Me" 6bUl B ero pyxax. H TOrL\a BCe nOHSIJIH, "TO nepeL\ HHMH-
H36paHHbIH, }IX KOpOJlb.
3CKanH6yp MO}l(eT BblHyrb H3 HaKOBanbHH TOJlbKO H36paHHbIH. H TOJIb-
KO H36paHHbIH MO}l(eT ynpaBJISITb 3HepTlleH 6HTBbI, 3HepTlleH KOH(jJJlHKTa.
KIDKeTCSI. TOT, B 'qbl1X PYKax Meq, - BCer,lJ,a npaB, cl1JIa Ha era CTopOHe, OH
Heno6eL\HM. Ho 3cKanH6yp He C03L\aBan y Aprypa IfJlJl103HH c06CTBeHHOH
BCeCHJlbHOCTb H npaBOTbL Me" L\aBan KOpOJlIO .HCHOCTh YMA, YMeHHe
BbISlBHTb H npOC"HTaTb Bce cueHapHH pa3BHTHSI 6HTBbL
)JaBaHTe npoBepHM, 3cKanH6yp JIH y HBC B pYKax...»
-57-

IIII
llEPBMI J1fP A: llPOBOKAQJ10HHA5I,
llP06AEMA TJ13J1PYlOmMI
'II
JfHcmpYKUR. «MbI nepeHOCHMCSI C BaMH B Te L\aneKlfe BpeMeHa, Kor-
L\a KOpOJlb Apryp H L\06J1eCTHbIH pbIuapb ]JaHCeJIOT 6bIJIH MOJIOL\bI H ro-
pSl"If. Ka}l(L\bIH H3 HIfX }I(eJlan YBlfL\eTb npeKpaCHYIO fHHeBbepy CBoeH
}I(eHOH. H Ka}l(L\bIH, 3HBSI JlereHL\Y 06 3cKanH6ype, L\YMan, "TO 06JIanaeT
HM. H BOT ApTYP H ]JaHCeJIOT COllJIHCb B noeL\HHKe. I1 fHHeBbepa L\OJI}I(-
Ha 6bIJIa BbI6paTb L\OCTOHHeHllero. CeH"ac MbI C BaMH BOCCTaHOBHM CO-
6bITHSI Tex L\HeH.
Bce }I(eHIUHHbI 06pa3YIDT KOMaHL\Y flfHeBbepbl. Bce MY}I('IIfHbI L\eJlSlTCSI
Ha L\Be rpynnbI - rpynna, npeL\CTaBJISllOlUBSI APTypa, H rpynna, npeL\CTaB-
JISllOmaSl ]JaHCeJlOTa. He06xoL\HMO, '<T06bI B Ka}l(L\OH MY}l(CKOH rpynne 6bIJIO
paBHoe 'IHCJlO "eJlOBeK. ECJlH KTO-TO OKa3ancSI JIHllHHM - OH nepeXOL\HT B
rpynny nOL\L\ep}l(KIf fHHeBbepbI, CTaHOBHTCSI ee COBeTHHKOM. Y Ka}l(L\OH
rpynnbI eCTb OL\Ha MIfHyra, "T06bI CnJlOTHTbCSI H HanHTaThCSI pbIUapCKHM
L\YXOM. KOMaHL\a}l(e flfHeBbepbI "epe3 MHHyry 06'bSlBHT, KaKlfMH Ka"eCTBa-
MH L\OJl}l(eH 06J1aL\aTh ee 6YL\YIUHH 1f36paHHHK. nocJle o6'bJIBJleHHSI BOJlIf
fHHeBbepbI KOMaHL\bI ApTypa H ]JaHCeJlOTa nOJlyqalOT no 3 MHHyrbI Ha 06-
cY}l(L\eHHe cBoeH n03HUHH. KOMaHL\aM pbIuapeH HBL\1Ie}l(HT onpeL\eJlHTb,
KaKHM 06pa30M OHH 6yL\YT Becrn nOeL\HHOKL\pyr C L\PyroM,'ITo 6YL\yr rOBO-
pMTb, KaK 3aIll.HWaTbCSI».
TpeHep Bbl)I.aeT KB}I(L\OH KOMaHL\e pbIuapeH no OL\HOMY Me'ly.
«Qepe3 3 MIfHyrbI BbI CKpeCTHTe 3TIf Me"lf C conepHIfKOM. Ka}l(L\aSl napa
MO}l(eT CL\eJlaTb TOJIbKO no L\Ba BbmMa CJlOBOM H L\eJlOM B CTOPOHY npOTHB-
HHKa H L\Ba paJa OTpa3HTb em HanaL\eHHe.
1111
II
II.
-58-
..........-
KoMaHL\a fHHeBbepbI nOCBSlIUaeT 3TH 3 MHHyrbI BbIpa60TKe KpHTepHeB,
nO KOTOpbIM OHa 6Yl\eT OL\eHHBBTb npeTeHL\eHTOB Ha ee PYKY. Bel\b HMeHHO
eiI cY,lJ.11Tht KTO 113 HI1X npaB, KTO 113 HHX JIyqIlle).
lloeiJuHOK. npe.I\CTaBIfTeJlb KOMaHL\bI fHHeBbepbI MalleT nJlaTKOM H L\aeT
cHTHan 0 Ha"ane nOeL\IfHKa. PbIuaplf nonapHO CKpemHBalOT Me"H, l\eJlaSl
no L\Ba Bbmana, H no L\Ba paJa 0Tp3}l(alOT HananeHHe, napHpYIOT CJlOBQM If
L\eJlOM. fHHeBbepa CHOBa MalleT nJlaTKOM, nOL\aBBSI CHrHaJI OKOH"aHHJI no-
eL\IfHKa. TaK npoL\OJl}l(aeTCSI L\O Tex nop, nOKa BCe napbI npOTHBHHKOB He
pa3bIrpalOT nOeL\HHOK.
06bRBJ/eHue no6eaumeflR. npeL\CTaBHTeJlb KOMaHL\bI fHHeBbepbI 061>SlB-
JlSleT no6eL\HTeJlSl.
o6CYJlCaeHue. BonpOCbI L\JIJI 06CY}l(L\eHlfSl nOCJle 06MeHa Bne"aTJleHHSI-
MH:
. qeM PYKOBOL\CTBoBanacb fHHeBbepa, H36HpBSlRyqllero? KaKOBbI Kplf-
TepHH ee BbI60pa?
. KaKHe c-rpaTemH HCnOJlb30BanH PbIuapH, "T06bI no6eL\HTb?
. KaK BbI C'qHTaeTe, np(rHeHO JIM pbIuapSlMH HCnbITaHHe H3 SlCHOCTb
YMa?
BbiBoObi. CMOTJIH JIH pbIuapH ynpaBJISlTb 3HepmeH KOH(jJJlIfKTa? HacTo-
SlmHH JIH 3cKanH6yp 6bIJI B HX pYKax? TaK HJlH HHa"e, HO PYKOBOL\HTeJlb
Hepe.I\KO OKa3bIBaeTCSI OL\HOBpeMeHHO B pOJlSlX flfHeBbepbI, ApTypa If ]JaH-
CeJlOTa, KorL\a ero COTPYL\HHKIf 3aTeBalOT KOH(jJJlHKT. Halla 3aL\a"a - Ha-
yqHTbCSI nOJlb30BaTbcSl3cKanH6YPoM. coxpaHSITh SlCHOCTh YMa B KOH(jJJlHKT-
HOH CHTyaUHH.
-59-

BTOPOI1 J1H<I>OPMAQJ10HHbII1 6AOK,
COAEP)KA TEAbHbII1: « "HEYllP ABMIEMbII1"
KOH<I>AJ1KT: llPJ1QJ1HbI B03HJ1KHOBEHJ15I
J1 TEXHOAOfJ1J1 YllPABAEHJ15I»
KOHfjJJlUKm, KOK 20BOpSlm HO BOCmOKe, - iJeJ/O mOHKOe U MeCmOMU pUCKO-
BOHHOe. KaK CKl13KO 6e3 UHmpU2U mOK U ;HCU3Hb 6e3 KOHtjJJlUKma HeB03MOJICHO.
Y KOH(jJJlHKTa B HalleH }I(lf3HH oco60e npeL\Ha3Ha"eHHe:
IIII
KOH$J1J1KT - 3TO B03MO>KHOCTb KapAHHanbHO H3MeHHTb onya4HIO
3HeplliSl KOH(jJJlHKTa - 3T0uYHaMH pa3JIH"HOHcTeneHHTSI}I(eCTH. MO}l(-
HO HCnOJlb30BaTb 3Ty 3HepmlO ce6e BO 6J1aro - MH L\aTb B03MO}I(HOCTb 3TOH
cl1JIe ,lleJIaTb C To6oi1, QTO OHa XOqeT.
IIII
Y npa>KHeHl1e 1. « KOH<pAl1KT - 3TO... »
HHcmpYK'4UJ/. OPOL\OJl}l(HTe !jJpa3Y: «KOH(jJJlHKT - 3TO...»
3a,n:a"a - npeL\1l0}l(lfTb KaK MO}l(HO 60Jlblle npoCThIX onpeL\eJleHHH. Tpe-
Hep 3anHCbIBaeT BbICKa3bIBaHHSI yqacTHHKOB Ha L\OCKe.
HanpHMep:
· KOH(jJJlHKT - 3TO HanpSl}l(eHHe.
· KOH(jJJlHKT - 3TO 60JlbllHe np06J1eMbl.
1111
-60-
--
-
. KOH(jJJlHKT - 3TO roJlOBHaSl 60Jlb.
. KOH(jJJlHKT - 3T0 B03MO}I(HOCTh pa3pellHTb 3aTSlHYBllYIOCSI CHTya-
UHIO.
. KOH(jJJlHKT - 3T0 L\paHB.
. KOH(jJJlHKT - 3T0 nOTepSl CIfJl...
MbI npOL\OJl}l(aeM !jJpa3Y «KOH(jJJlHKT - 3T0...» B 3BBHCHMOCTH OT Toro,
KaK OTHOCHMCSI K KOH(jJJlHIcrY. OL\HHM JIJOMM OH L\aeT CIfJlbI, Y L\pyrnx -
CIfJlbl OT6HpaeT. A rpeThH... OHH CHa"ana TepSlIOT CMY, nOTOM OC03HaIOT,
"TO npH06peJlH 6eCl.\eHHbIH OnblT, H "epe3 HeKOTopoe BpeMJI HX CMa H MYL\-
pOCTh YBellH"HBaIOTCSI B HeCKOJlbKO pa3. K KaKOH rpynne OTHeCeTe ce6S1 BbI?
'IaIl.\e Bcero nol.\ KOH(jJJlHKTOM nOHHMalOT OTKPOBeHHoe CTOJlKHOBe-
HHe L\BYX CTOpOH. npH"eM C HenpHSlTHbIMH L\1ISI OL\HOH MH 06eHX CTO-
POH nOCJleL\CTBHSlMH, BnJlOTb L\O npSlMom YIIlep6a. nOMHHTe, Y MHxaH-
Jla )J(BaHeUKoro: «HallH HHTepeCbI pe3KO CTOllKHYlIHCb, npH"eM JI no-
6e}l(an...»
KOHfjJJlUKm - 3mo CKpblmoe WlU SlBHoe npomuBoiJeucmBue cmopOH, UHme-
peebl KomopblX B KOKOU-ilU60 ctjJepe HO'lOJ/U KOHKypupOBomb Me:JICiJy co6ou.
HallH HHTepeCbI, "'eJlaHHSI, aM6Hl.\HH nOCTOJlHHO nepeceKalOTCSI. 11 Ha
3T1fX }I(lf3HeHHbIX nepeKpeCTKax pO>K,!\aeTCSI 3HepmSl KOH(jJJlHKTa.
3HeprllR KOH<j>n"KTa pOJK,qaeTCR
Ha HeperynHpyeMblx )!U13H€HHbIX nepeKpeCTKax
TaM HenOHSlTHO, me maBHaSl I.\opora, me BTopocTeneHHBSI, KTO KOMY
L\OJl}l(eH YCTynHTb, CBeTo(jJop «3aBHC» H nOL\MHrlfBaeT CTOSlIl.\HM TOllbKO 0L\-
HIIM UBeToM, a peryllHpoBIIlHK... HX He 6bIBaeT PMOM, KorL\a OHH iJeucmBu-
meJlbHO Hy:;KHbI.
-61-

I
ECJlIf BbI XOTSI 6bl pa3 OKa3bIBanIfCb B TaKOH CIfTyaulf1f Ha L\opore, 3TO
3Ha'IIfT, "TO Henocpe(JcmeeHHO nplfcyrcTBoBanlf npH 3apO}l(L\eHIflf 3Hepmlf
KOH(jJJlIfKTa. nOMHIfTe, C 'Iem Bce Ha'IIfHaeTCSI? YpOBeHb HepB03HOCTIf pe3-
KO nOBbIllaeTCSI. )Janee nOSlBJISleTCSI }I(eJlaHlfe CL\eJlaTb pa3pyrnIfTeJlbHOeL\eH-
CTBlfe (HeB3}I(HO, no OTHOlleHlf1O K KOMY). 3aTeM - B3pbIB If BbrnJleCK 3MO-
UIfH. nOTOM 3aTyxaHlfe If B cJlyqae Hepa3pelleHHOH np06J1CMbI B03HIfKHO-
BeHl1e «HenplUITHoro OCaITKa». ECJU1 >Ke cl,nyau.lul pa3pernaercSi B Barny
nOJlb3Y - TO nOSlBJISleTCSI TOp}l(eCTBO n06eL\IfTeJlSl.
HepeL\KO 3HepmSl KOH(jJJlIfKTa 6YKBanbHO «L\bIllHT B 3aTbrnOK», If HY-
}I(eH 1Ilfllb HeBIfHHbIH nOBOL\, "T06bI OHa 06pYlllfJlaCb Ha L\PeCTBeHHbIe
CTOpOHbl BO Bcei1 CBoei1 CKaHJJ,aJIbHoi1 Henpl1BJ1eKaTeJIbHOCTM..
3HepmSl KOH(jJJlIfKTa - 3TO MCKBSI 3HepmSl. 3m L\3}I(e nOL(TBep}l(L\a-
ercSi 3KCnepl1MeHTaJIbHblMI1 J],3HHbIMI1 nCHXOJIOrOB.
KorL\a IfCCJleL\OBanlf L\eTCKlfe IfrpbI, nCIfXOJlom 3Manlf ce6e Bonpoc: KTO
6YL\eT HrpaTb L\OJlblle, Manb'IIfKIf HJlIf L\eBO'IKIf? OKa3aJIOCb, 'ITO Manb'Ilf-
lleCKBSI Ifrpa no npOL\OJl}l(IfTeJlbHOCTIf L\OJlblle. H 3HaeTe nO'IeMY? )JeJlo B
TOM, 'ITO B n.eTCKofi M.rpe 06S13aTeJIbHO B03HI1KaeT KOHcl)Jun<T, HO MaJIb411Kl1
If L\eBO'IKIf OTHOCSlTCSI K HeMY If BeL\yr ce6S1 B 3TOH clfTyaUlf1f KapL\HHanbHO
no-pa3HOMY. )JeBO'IKIf B KOH(jJJlIfKTHOH CIfTyaUlf1f npepbIBalOT Hrpy If pac-
XOllHTCSI «ITO yrnaM). A MaJIb'-lI1111Kl1 Hao6opoT, «pa30rpeBaIOTcSI», Ha4I1Ha-
lOT BblSlCHSlTb OTHOlleHIfSl. B pe3YlIbTaTe OHH MeHSlIOT npaBHJla IfrpbI, nepe-
paCnpeL\elISlIOT poJlIf If pecYPcbl. JllfL\epbI nOJlyqalOT B03MO}l(HOCTb np1f06-
peCTH 60Jlblle BJlIfSlHIfSl, a BeL\OMbIe - onpeL\eJlIfTbCSI C nOKpOBIfTeJleM. To
eCTb KOH(jJJlIfKT L\aeT Manb'IIfKaM L\OnOJlHIfTeJlbHbIe pecypCbI lIJISI npOlIOJl-
}I(eHIfSl IfrpbL
Manb'IIfKlf paccMaTplfBanlf KOH(jJJlIfKT KaK B03MO}I(HOCTb 1f3MeHlfTb CIf-
TyaU1f1O C BbImL\OH L\JISI ce6S1. )JeBO'IKIf}l(e oll()'l.l\anlf B KOH(jJJlIfKTe COBceM
,
I
III
-62-
II
..........
IIPyroe. OHIf OCTpO nepe}l(lfBanlf pa3pYlleHlfe TOHKlfX3MOUlfOHanbHbiX CBSI-
3eH, o6pa30BaBlllfxcSI Me)l(L(y HIfMIf B XOL\e Ifrpbl. OHIf 061f)l(anlfCb L\pyr Ha
IIPyra. HM Tpe60BanOCb BpeMSI, 'IT06bI npOCTIfTb If 6blTb TOTOBbIMIf K 06pa-
30B3HI11O HOBblX 3MOl.J,l10H3.JIbHblX CB5I3ei1.
BOT TaK! Manb'IIfKlf, M'IIfHbI lIyqlle nplfcnoc06J1eHbI K KOH(jJJlIfKTHbIM
CJlTYaUIfRM. Y M'IIfH If }I(eHlllfH C Bblpa}l(eHHbIMIf MCKlfMIf 3HepmSlMIf
eCTb CBoem pOL\a IfMMYHHTeT, clfJla ynpaBJIeHIfR 3HepmeH KoH<]JJlIfKTa.
flpUl.UJlO epeMR n03HaKOMumbCR c OUHOMUKOU pa38umUR KOHIjJAuKma. UIfKJI
KOH(jJJlIfKTHOH cHTyaU1f1f COCTOHT 1f3 'IeTbIpeX CTa,n:IfH:
I) 06pa30BaHlfe KOH(jJJlIfKTHOH CHTyaUIfIf;
2) BbI60p CTpaTemlf KOH(jJJlIfKTa If nOL\60p L\OCTOHHom nOBOL\a L\JISI em
pa3BepTblBaHlul;
3) OTKpbITOe CTOJlKHOBeHlfe CTOpOH;
4) yracaHlfe KOH(jJJlIfKTa.
jJaeaume pa36epeMcR e mOM, mo npoucxoiJum Ha KO:J/C(JOU cma(Juu u mo
/fllM c 3mUM OeJlamb.
C KOH(jJJlIfKTHOH clfTyaUlfeH KaK C BHHOM: Ha nepBOH CTMIfIf Ha'IIfHaeT-
CSI npouecc 6pO}l(eHHSI HanpSl}l(eHHSI. Y CTOpOH KonSlTCSI B3alfMHoe HeYL\O-
BOJIbCTBJ1e, 06J1D.bI, Henpl1S1THble OCa.LI.Kl1, YCT3.JIOCTb. HeJI.OnOHJ1MaHJ1e.
nOCTeneHHO paCTeT Me}I(JIIf'IHOCTHa>I 1IlfCTaHUlfSl, XOJlOL\eeT B3mM. B npo-
CTpaHCTBe nOSlBJISleTCSI OC06bIH 3anax, 01l\YIl(eHlfe KOH(jJJlIfKTa. BpoL\e HIf-
'IeTO He npoIfCXOL\IfT, Bce Te'IeT nO-npe}l(HeMY, Ka}l(L\bIH CTapaeTCSI pa30-
6parbCSI co CBOJ1M HarrpH)KeHJ1eM caMOCTOSlTeJIbHo. KTO-TO era non.aBJlSleT,
KTO-TO ce6S1 yroBaplfBaeT, "TO Bce XOpOllO; KTO-TO Ha'lIfHaeT n03)1(e nplfxo-
L\HTb L\OMOH, a KTO-TO L\eJlaeT COCeL\HeMY Mara3lfHY MaH no peanlf3aI.{H1f
cnlfpTHom. HaKOHeu, y OL\HOH 1f3 CTOpOH HanpSl}l(eHlfe L\OCTlfraeT OC060H
T()I-IKH- «mO'lKU 20m08Hocmu K KOHtPAUKmy».
-63-

1'1
I
II
KorL\a Mbl roTOBbI K KOH(jJJlIfKTY, Mbl 06bI'lHO roBOPHM: «Bce! Moe Tep-
neHlfe nonHYJlO!'> C06CTBeHHO, 3TO If eCTb ClfrHan K nepexo.ny Ha BTOpylO
CTa,n:1f1O KOH(jJJlIfKTa.
BTOpM CTa,n:IfSl CBSl3aHa C BbI60pOM CTpaTernlf H nOBona MSI HaCTOSlme-
ro KOH(jJJlHKTa. CTOpOHbl BHIfMaTeJlbHO H3yqalOT L\Pyr L\pyra, OUeHIfBalOT
CHJlbHbie If C1Ia6ble MeCTa, KaK c06CTBeHHbIe, TaK If npOTIIBHIfKa. 06e CTO-
pOHbI aKTIfBHO 3aHlfMalOTCSI IfH(jJOpMauHOHHOH BOHHOH If nepeTSlrHBaHlf-
eM 06meCTBeHHOCTIf Ha CBOIO CTOPOHY. H rnaBHoe, B3BelllfBBIOT Bce pHCKH.
KaK Bbllfrpbllla. TaK H npolfrpbIlla. To eCTb «6bIBanble» conepHHKH 3apa-
Hee .nyMBIOT 0 nOC1IeL\CTBIfSlX.
BTOpM CTa,n:HSI KOH(jJJlHKTa - 3T0 L\OCTOHHaH nOL\roToBKa K BoeHHbIM
L\eHCTBHSlM. 3TO neplfoL\ pa3MblllJleHIfH, c60pa HH(jJ0pMaUIfIf H pa60TbI C
HeH. 3MOUlfSlM 3L\eCb He MeCTO. TOJlbKO 3L\paBbIH CMbICJI, }l(lf3HeHHbIH on biT.
nOMep}l(Ka co CTOpoHbL
L\1ISI TOro 'lT06bl BbI6paTb onTHManbHYID CTpaTernlO, He06xoL\HMO "eTKO
OueHIfTb CBOIf CIfJlbl If CHJlbI npoTIIBHIfKa. ECJlIf Halllf CIfJlbI B npHHUlfne
paBHbl, HHO npO.nyMaTb cTpaTerHIO HacTynneHIfSl, 060POHbl, a TaK}l(e
npeMO}l(eHIfSl KOMnpoMlfcca. ECJlIf Balla n03lfUlfH CHJlbHee, MO}l(HO Me'l-
TaTb 0 TOM, KaK BbI npOSlBIfTe BeJlIfKOL\YIIIHe, Bb!.1\BHTM CBOIf rpe60BaHIfSl.
npH C1Ia60H n03lfUHIf npOL\YMbIBaHTe, KaK 6J1e(jJOBaTb H 060pOHSlTbCSI, KTO
Bac MO)l(eT nOJI.D.ep}KHTb J1 3allllHI1Tb; TalOKe 3apaHee rOTOBbTe pa3.nHQHble
npeMO}l(eHHSI KOMnpOMlfcca If BapHaHTbl YCTynOK.
MbI C BaMIf nOL\OllJlIf K caMOMY HHTepeCHOMY, HO He Bcerna npHHTHOMY:
K rpeTbeH CTa,n:IfH KOH(jJJlHKTa - OTKpbITOM)' CTOJlKHOBeHlf1O CTopoH. KaK
npaBHJlO, Ha"ano «60eBbIX» L\eHCTBIfH npoBoUHpyeT HaH60Jlee arpeCCHBHaH
CTopOHa (He 06S13aTeJlbHO 3TO 60Jlee cHnbHaSl cTopoHa!). qacTo 3TO BOBce
He 03Ha"aeT HanH'llfe y Hee KOHKYPeHTHoro npeHMyrnecTBa If L\OCTaTO"HO-
-64-
.
ro K01l1f"eCTBa He06xoL\lfMblX pecypCOB. HepeL\Ko arpeCCIfBHbIH KOH(jJJlIfK-
TaJlT crpa,n:aeT nOBbIlleHHOH 3MOUHOHanbHOH HeYCTOH'lHBOCTblO. 3TO Me-
lIIaeT eMY 06"beKTHBHO OUeHHBaTb KaK MOTHBaUlf1O npOTHBHOH CTOpOHbI,
TBK If CHTyaUlf10 B UeJlOM. OH 6bICTpO TepSleT KOHTpOJlb Ha,n: C060H, CJlbIllHT
T01lbKO e6S1 If HanOMIfHaeT 3Jl06HOro 6bIKa, BblCKO'lIfBllero Ha apeHY IfC-
naHCKOIf KOPPMLIbL
JIyqlle 1f36eraTb nOll06HbIX «napTHepOB» no KOH(jJJlIfKTy. B3blBaTb K HX
3L\paBOMY CMbICJly-6ecnOJle3HO, 06bl"HO OH Y HHX OTKJlIO'leH OT CL\ep}l(IfBa-
1OU\IfX MexaHIf3MOB. ECJlIf Bac npoBoUlfpyeT Ha OTKpbITbIH KOH(jJJlIfKT "e-
nOBeK 3MOUJ10HaJIbHO HeYCTOH I :UlBbIi1, nyqrne OTCTpaHHTbCSL
B 3TM cnyqae BbI OTCTpaHSleTeCb He OT clfTyaUlflf, "eJlOBeKa IfJlH Hepe-
rueHHOJ1 np06JIeMbl, 6bJ omcmpOHJlemeCb om H06Jl3bJ60eMOU 80M '1YJICOU1J2-
peccuu, He BnYCKaeTe ee B ce6S1.
BOBpeMfi OTCTpaHIiIBWVlCb OT lIymoi:t arpeCOU1, Bbl nony....aeTe
B03MO)f(HOCTb ynpaBJUITb otTyaLt.,e
Ha 3TOH CTa,n:HH KOH(jJJlIfKT MO}l(eTpa3BlfBaTbCSI no TpeM OCHOBHblM cue-
HapIfSlM:
L «TnelOllHH KOH(jJJlHKT'>.
2. «IIIaxMaTHa5I napTH.H»_
3. «CKaH)].aJI».
B «TJIeIOWeM KOHJn1KTe» CTOpOHbl 0603Ha'-laJOT CBOJ1 «HecrH6aeMbIe»
IfHTepeCbI, KOMnpOMIfCC He BMLleH. OL\HaKO Hlf OL\Ha 1f3 CTOpOH nOKa He
npeL\nplfHIfMaeT aKTIfBHbIX arpeCCIfBHblX L\eHCTBHH, «nOlfrpbIBM 6lfuen-
Ca1I1» apryMeHToB, B03MO.>KHOCTei1, cBH3ei1. Ka)Kll,hIi1 Ha,n:eerCH HaCTOJlTb
Ha CBoeM, HO 6e3 KaKHX-nIf60 norepb. «TJlelOllIfH KOH(jJJlIfK'D> MO}l(eT MHTb-
53aK. 353B
-65-

:
I, II
Ii
I
I,
CSI CKOJIbKO yrOJJ,HO ,lJ,OJIrO, nOKa 113MeHI1BlIIJ1eCSI BHyrpeHHHe HJIJ1 BHelIIHJ1e
06CTOSlTeJlbCTBa He IfC'IepnalOT em IfJlIf He CKJlOH>!T B 'IblO-TO CTOPOHY. Ta-
KOH Cl(eHaplfH KOH(jJJlIfKTa HepeL\KO MO}l(HO Ha6J1IOL\aTb Me}l(L\Y COCeL\SlMIf,
pOL\CTBeHHIfKaMIf If COCJly}I(IfBuaMH, a TaK}l(e Me>K.L\Y COTPYL\HIfKOM If PYKO-
BOl{HTeJleM.
B «rnaXMaTHoi1 napTJ1J1» CTOpOHbl nOCJIeJI.OBaTeJ1bHO D.eJIalOT BCTpe1JHble
Bbrna,n:bI (B JlI060H (jJopMe). oplfeHTlfpYSlCb Ha BeCOMOCTb If CTeneHb nopSl-
D.01:lHOCTM npeD,lIIeCTBYlOlliero xana npaUIBHJ1Ka. «Ax, pa3 Tbl TaK, TO SI Te6c
BOT TaK! BOT Tbl KaK nornelI, TaK nOJIyqJ1!» ECJUI CTOpOHbl Bee 60JIbllle «33-
BOL\>!T. L\Pyr L\Pyra, 3TOT cueHaplfH MO}l(eT nepepaCTIf B CKaHL\an. Ho eCJlIf
npOTIfBHHKIf "eTKO onpeL\eJlSlIOT npeL\MeT KOH(jJJlIfKTa If nOHIfMaIOT HHK-
'IeMHOCTb npOTlfBOCTOSlHHSI, TO CHTyaulfSl MO}l(eT pa3pellHTbCSI KOHCTPYK-
mBHO.
«CKaH)].aJ1bHbli:f» Cu.eHapJ1i1 KOHJn1KTa - 3TO «6a3apHbli:f» HaKaJI CTpa-
cTei1, KOfJ],3 HeBIDKHO, KTO npaB, a Ba)l(HO, KTO rpOM'-le. HaIGUI CTpacTei1
nOBbllllaercSi no CJ1CTeMe naHJ1KOBCKOro npM nOMow,J1 KJIIO'-leBOrO Bonpo-
ca «A TbI KTO TaKoH?!.. BpeMeHHa>! npOT>!}I(eHHOCTb aKTIfBHOH (jJa3bl CKaH-
L\ana onpeL\eJlSleTCSI 06"beMOM JlerKIfX If TpeHlfpoBaHHocTblO mJlOCOBbIX CBSI-
30K CTOpOH. TaK}l(e He IfCKJlIO'IeHa B03MO}l(HOCTb PYKonpIfKJIa,n:CTBB.
rJlBBHOe B CKaHL\ane - He npeL\MeT KOH(jJJlIfKTa. a crpeMJleHlfe KaK MO}I(HO
60Jlblle YHlf3lfTb npOTIfBHIfKa If YSl3BlfTb em. 3L\eCb Bce CpeL\CTBa XOpOlll1
(pB3YMeeTCSI, B paMKaX YrOJlOBHOm KoneKca, HO IfHOrL\a If 0 HeM 3a6bIBa-
lOT!). KaK npaBl1JlO, CKaH.ll.aJU1CTbI, I1JUI XOHI 6bl OJJ.J1H 113 HJ1X, nOJIyqalOT
my60Koe YL\OBJlCTBOpeHlfe OT caMom npouecca.
lJerBepTIUI CTMIUI KOHJUIKTa. eCJIJ1 nOBe3eT, - 31'0 «CQaCTJIJ1BbIH KO-
Heu.. KOH(jJJlIfKT3aKaH'IHBaeTCSI MlfpHbIM IfCXOL\OM, KYL\OBJIeTBOpeHIfIO Bcex
CTOpOH. MO}l(eT 6bITb, 6YL\eT HaHneH KOMnpOMIfCC, HJlIf npOSlCHIfTCSI L\O-
-66-
---
Ha>I 01l1f6Ka, 6YL\eT pa3BeSlHO 3a6J1y}1(L\eHlfe, IfJlIf onHa 1f3 CTOpOHbI OCO-
cM eT If npH3HaeT c06CTBeHHYIO HenpaBOTy. Be'IHo «TJlelOll{HH KOH(jJJlIfKT.
3Ha _ _
IIKOMY He Hy}I(eH. l1 Ta CTopOHa, KOTopa>! nepBOIf nOIfMeT 3T0, IfHIfUIfIf-
H _
yeT 06cy}I(L\eHlfe YCJlOBIfIf nplfMlfpeHIfSl.
p KOH(jJJlHKT MO}l(eT 3aBepllHTbCSlIf n06eL\OH OL\HOH H3 CTOpOH, nycTbL\3}I(e
HenoJlHOH, HO nplf3HaHHoH conepHIfKoM. TaK, COTPYL\HIfK, Bbl6lfB 1f3 PYKO-
BOL\HTeJlSl npeMlfanbHbIe, MO}l(eT C"HTBTb ce6S1 n06eL\IfTeJleM.
HepeL\KO KOH(jJJlHKT «OTKJIBL\bIBaeTCSI'>. 3TO cJlyqaeTcSI nlf60 TOrL\a, KOrna
CTOpOHbI (IfJlIf OL\Ha 1f3 CTOpOH) He YL\OBJIeTBopeHbI pe3ynbTaToM 3aKJIIO'IIf-
TeJIbHbIX neperOBopOB, nl160 KorJ],3 BHernHl1e 06CTOSlTeJIbCma MeIDIlOTCSI.
A 6bIBaeT, 'ITO OL\Ha 1f3 CTOpOH no TBKTH"eCKlfM co06eHIfSlM Om.SlB-
JlSleT 0 CBoeM nOp3}l(eHIflf If COmallaeTCSI npeKpaTHTb KOH(jJJlIfKT. Y npo-
TIfBHHKa B03HlfKaeT 01l1f60'IHa>! 3H(jJOpIfSl OT n06eL\bI Ha,n: conepHIfKOM, OH
TepSieT 6JU1TeJIbHOCTb, 06CTOSlTenbCTBa 113MeHSIIOTCSI, 11 KOBapHbrj.:f «no6e}K-
n.eHHbltb> B03pO}l(1laeT KOHJn1KT B CaMoe HenO)lXOD,5:llllee ruUI <<no6enlITe-
illl» BpeMSL
)Ja, Y KB}I(L\Oro KOH(jJJlIfKTa CBOH cueHaplfM If CBOH (jJIfHan. Ho HaM C BaMlf
H}')KHo nOMHI1Tb 0 TOM, qTO eO;JICHbJU 3JJeMeHm KOHcPAUKma - 3mo e20 no-
CAeocmeUJI. n03TOMY, npe}l(L\e "eM BCTynaTb B KOH(jJJlIfKTHYIO CHTyaulflO,
ITOCTapai1Tecb OueHI1Tb BCe «flJ1IOCbI» 11 «MI1HYCbl», KOTopble npOSlBSlTCSI
nOTOM, "epe3 HeKOTopoe BpeMSI nocJle 3BBeplleHlfSl KOH(jJJlIfKTa. nOL\KJlIO-
qlne CBoe Boo6pa)l(eHI1e 11 npe)lCTaBbTe, KaK 113MeHI1TCSI BaIlla }K113Hb. Kor-
L\a KOH(jJJlIfKT 6YL\eT pa3pelleH. npeL\CTBBbTe If TO, KaKOH 6YL\eT Balla }l(lf3Hb,
eCJlIf KOH(jJJlIfKT 6YL\eT pa3BlfBaTbCSI no «melOll{eMY. cueHaplflO. OTBeTbTe
ce6e Ha BOnpoc: BbI K 3TOMY roTOBbI?
-67-

IIII
I
I"
OCHOBHbIe npl1QI1HbI KOHq,AI1KTa
« KOHq,AI1KT HeCOBMeCTI1MOCTI1 >)
CIIoco6Hbl L\1IHTeJlbHO If IIJIOL\OTBOpHO COcymeCTBOBaTb PSlL\OM. COBMeCTIf-
tdO CTb (If HeCOBMecTHMocn) Me}l(L\y HaMH npOSlBJISleTCSI Ha nSlTH ypOBHSlX:
I) nCHXO(jJ1f31f0Jloru"ecKoM;
2)nCHXOJlOrHqeCKOM;
3) poJleBOM;
4) couHanbHoM;
5) .nyxOBHOM.
KOf}:(a 1110)],11 nCI1Xoct>113110JIOB1'-leCKH COBMeCTHMbl, 11M npl1S1THO HaXQ-
L\HTbCSI BMeCTe, oll1YmaTb 3anBXlf, cnywaTb rOJlOC, nplfKacaTbCSI L\Pyr KL\PYry.
Me}l(L\Y HIfMIf cyweCTByeT (jJ1f3HqeCKOe npHT>I}I(eHlfe.
nCIfXO(jJ1f31f0Jloru"eCKaSl HeCOBMeCTIfMOCTb SlpKO npOSlBJISleTCSI B TaKIfX
BblpIDKeHIUIX, KaK: «MeHSI OT Hero TOllIHI1T)}, «.H era Ha n.yx He BbIHOlllY».
lIHoma MbI mBoplfM 0 "eJlOBeKe: «OH MHe HenpIfSlTeH». Hac npOCSlT 06'bSlc-
HHTb, nO'-IeMY I1MeHHO, a Mbl B OTBeT nM.lIIb KaqaeM roJIOBOH - HM.qerO Bpa-
3yMHTeJlbHOm If nOru"eCKOm CKa3aTb He MO}l(eM. HenplfSITeH, H Bce Tyr.
BOT TaK BbITJlSIL\HT «KOH(jJJlIfKT HeCOBMeCTHMOCTH» Ha nCHxo(jJ1f31f0JlOru-
qecKoM ypOBHe.
ECJlIf B o(jJlfce pSlL\OM CHL\SIT L\Ba "eJlOBeKa, HenplfSlTHbIe L\pyr L\PYry, PY-
KOBOL\HTeJlb CTOJlKHeTCSI C nCHxo(jJ1f31f0JlOrHqeCKlfM «KOH(jJJlIfKTOM Heco-
BMeCTM.MOCTI1». COTPYD.HI1KI1 «npO>K)!)lOKaT» eMY Bee yunt rnynblMI1 :>KaJIO-
6aMIf L\pyr Ha L\pyra. Pa36lfpaTbCSI C TaKIfMIf KOH(jJJlIfKTBMIf 6eCCMbICJleHHO.
He06xoL\IfMO (jJ1f3HQeCKIf 1f30JllfpOBaTb JlIOL\eH L\Pyr OT L\Pyra, CL\eJlaTb TaK,
"To6bI OHIf KaK MO}l(HO MeHblle BCTpeQanHCb. ECJlH 3T0 HeB03MO}l(HO-
nYCTb yqBTC'! nplfHIfMaTbL\pyr L\pyra, npeOL\OJleBaSl (jJ1f31f0JloruQeCKlfH L\IfC-
KOM(jJOpT. Ho 3T0 OQeHb CJlO}l(HO.
D:eJIO B TOM, 'ITO nCI1Xoct>113110JIOfW:leCKHH «KOHct>JUncr HeCOBMeCTI1MQC-
TIf» IfppaUIfOHaneH. JIlOlIlf IfHCTIfHKTIIBHO QYBCTBYIOT OnaCHOCTb, IfCXOL\Sl-
j,i l
B KOH(jJJlHKTHOH cHTyaU1f1f Bcema B03HlfKaeT Bonpoc: 1f3-3a "em, coo-
CTBeHHO, Bce npOH30llJlO? n03TOMY L\aBaHTe nonp06yeM pa306paTbCSI B
npH"HHax B03HlfKHOBeHHSI KOH(jJJlIfKTa. Y KOH(jJJlIfKTHOH 3Heprulf Tplf OC-
HOBHblX <po.IUiTeJISI»:
1) HeCOBMeCTIfMOCTb JlIOL\eH L\pyr C L\pyroM;
2) HeKoppeKTHoe HH(jJOpMlfpOBaHHe L\pyr L\Pyra;
3) nepece"eHlfe IfHTepeCOB.
ECJlIf KOH(jJJlIfKT BbI3BaH Jllfllb OL\HOH 1f3 Tpex OCHOBHbIX npH"IfH, CQIf-
rnHTe, BaM nOBe3J1O. Ho B HallIeii >KJ13HI1 CJU11IIKOM qaCTO 6bIBaeT TaK y '-ITO
Bee 'TpJ1 npl1'-lJ1Hbl KOHct>JIJ1KTa OK3.3bIBaJOTCSI aKTMBHbIMJ1.
KaJl(lJa>l 1f3 TPex nplfQIfH nOpOJl(lJaeT onpeL\eJleHHbIH BM KOH(jJJlIfKTa:
1) «KOHct>JIJ1KT HecOBMeCTI1MOCTJ1»;
2) «KOH(jJJlIfKT npaBL\bI», MIf IfH(jJopMaUlfoHHbIH KOH(jJJlIfKT;
3) «KOH(jJJlIfKT IfHTepecoB», HJlIf TepplfToplfanbHbIH KOH(jJJlIfKT.
,.
I
II
I
XapaKTepbl - crpaHHaSi mryKa: CHallaJ1a J1MM eXOA.fITCSI,
a nOTOM paCXOA5ITC.H
"IT06bI nOHSlTb 3TOT BM KOH(jJJlIfKTa, HO onpeL\eJlHTb, "TO TaKoe CO-
BMeCTMMOCTb 11 Ha KaKl1X ypOBHHX OHa MO)f(eT Me.>:K,lJ,Y HaMI1 CJIyql1ThCSL
COBMeCTI1MOCTb - 3TO B3al1MHaH COrJIaCOBaHHOCTh, npI1HHTMe, nOHI1-
MaHHe. COBMeCTIfMbIe JlIOL\1f "YBCTBYIOT ce6S1 KOM(jJOpTHO L\pyr C L\pyroM If
-68-
-69-

,1 111
I
II1YIO OT L\pymro, If CTpeMSlTCSI YCTpaHHTb IfCTO"HIfK L\IfCKOM(jJOpra. TaKlfe
KOH(jJJlIfKTbl HepeL\KO MO}l(HO Ha6J1IOL\aTb B KOMMYHanbHblX KBapTHpax 11
06rne)f(]1T1UIX, a TalOKe B MeCTax, fn.e 1110)],11 BblHYJK)1eHbl D,JUneJIbHOe BpeM$l
}l(lfTb BMeCTe Ha orpaHIf'IeHHOH TepplfToplflf.
OCHOBHOH nplfHUlfn pa3pelleHlfSl nCHxo(jJH31f0JlOrn"ecKoro KOH(jJJlIfK-
Ta HeCOBMeCTHMOCTH» -
,
1 III
C ma3 Aom - 3 CepAlja SOH
nCJfXOJIorW:leCKa51 COBMeCTI1MOCTb - 6JII130CTb TeMnepaMeHTOB, TeMnOB
L\eSlTeJlbHOCTH, peaKUIfH. KOHe'lHO, KOrL\a L\Ba 'leJlOBeKa OL\IfHaKOBo 6bICT-
po C006p3}l(alOT, peampYIOT, L\eHCTBYIOT, - IfM nerKO L\pyr C L\pyroM. A Ka-
KOBO }I(e TeM, KTO CYll1eCTBeHHO pa3JIIf"aeTCSI no CKOpOCTIf If xapaKTepy pe-
aKlu1ii?
)Ja, nlOL\SIM C pa3HbIM TlfnOM TeMnepBMeHTa, CKOpoCTblO peaKl\IfIf, TeM-
nOM H CTMeM MbIllJleHIfSl HenpoCTO L\Pyr C L\pymM.
no 3TOMY nOBO.ny eCTb 3a6aBHaH 6aHKa 0 TOM, KaK nOBCL\yr ce6S1 (jJJler-
MaTI1K, MeJIaHXOJU1K, XOJIepl1K 11 CaHfBI1HI1K, On03.LJ;3B B TeaTp. TIpencTaBbTe
ce6e, OT3BeHen nOCnenHI1i1 3BOHOK. 3anb1XaBllIJ1HCSI 3pJ1TeJIb ,lJ,enaeT no-
cnen.HJ1i1 pbIBOK, HOm lIBep" B 3pJ1TeJIbHblj.:f 3M 3aXJlOnblBaJOTCSI npSlMO ne-
peL\ em HOCOM. OH nepeBOL\HT B3rnSILI C MOJlb601O 0 noU\a.ne Ha 6HJleTepllY.
Ho nHUO TOH HenpOHlfuaeMO. KaK mpearnpyeT Ha 3TY clfTyaUHIO (jJJlerMa-
THK? OH rny60Ko B3L\OXHeT If cnpOCIfT: MHe e He I10naCTb B 3an?" no-
nyqHB yrBepL\HTenbHbIH OTBeT, OH cnOKOHHO OTnpaBIfTCSI B 6y(jJeT. "ITO CL\e-
JlaeT MeJlaHXOJlHK? OH CSlLleT Ha CKaMeHKY B (jJOHe If Ha'lHeT TSI}I(eJlO B3L\bI-
xaTb, npWIJ1TIUI: «BOT TaK Bcern.a! Be4Ho MHe He Be3eT! .H OITSlTb ono3,lI,3.JIh>
KaK nOBeL\eT ce6S1 XOJlepIfK? OH Ha'lHeT SlpOCTHO cTyqaTb YKa3BTeJlbHbIM
II
III
IIII
-70-
I'll
....-
nan bUeM no CTeKJIY CBOHX HapyqHblx "aCOB, Kplf'la 6MeTeplle: Bbl TOJlbKO
I10CMOTPHTe Ha 'laCbl! )Ja KTO BaM L\an npBBO Ha'lIfHaTb CneKTaKJIb Ha nOJl-
TOpbl MHHyrbl paHblle! BbI COBCplleHHO He 3a60THTeCb 0 pa60TaIOlllfxnlO-
)IJIX! HeMeL\1leHHO nponYCTHTe MeHSI B 3an!» C 3THM CJlOBBMIf OH CL\eJlaeT
peJIlHTeJIbHblH pbillOK K L\BepSlM 3ana, SlBHO C06lfpMCb B3S1Tb ero Ha a60p-
)la}!(. KaK }I(e nocryllHT CaHTBIfHIfK? Hlf ClIOBa He mBOpSl, OH C ynbl6KOH
L\OCTaHeT 1f3 KapMaHa 6aHKHOTy If He3aMeTHO CYHeT ee B PYKY 06ecKYpa-
}KeHHOH 6HJleTeplle.
qTO }I(e B (jJIfHane? C1>nerMBTHK B O}l(lfL\aHIfIf aHTpaKTa 3aKYCblBaeT B 6y-
(jJeTe. MeJlaHxoJlIfKY BeCb CB060L\HbIH nepCOHan TeaTpa OKa3blBaeT nepBYIO
I10M0ll1b: KTO-TO nOHT BanepbSlHKOH. KTQ-TO yrellaer L\06pb1M CJlOBOM. Xo-
nepHKa BeL\yr B 6J1H}1(aHllee OTL\eJleHlfe MMIfUIfIf. CaHrBIfHIfK HacllB}l(L\a-
eTCSI n.ei1cTBJ1eM B 3pHTeJIbHOM 33JIe.
KOHe1:lHO, cpeD,J1 peaJIbHbIX JIIO,lJ,ei1 HeT «1jJ1CTbIX TJ1nOB» cl))lerMaTJ1KOB,
MenaHXOJU1Ko.B, Xo.JIepl1Ko.B J1 CaHrBI1HI1Ko.B. OD,HaKo. eCJII1 6bl 3T11M '-IeTbI-
peM nlOL\SIM nplflllnOCb 6bI BMeCTe pa60TaTb HJlIf }l(JlTb B OL\HOH KOMHBTe...
0. TOM, 4eM 6bl 3TO 3aKo.H1:IJ1JIo.Cb, MO>KHo. 6bIJIo. 6bl Hanl1CaTb I1IOMo.PJ1CTI1-
"ecKYIO IfCTOpHIO, H IfCTOplf1O C TPam"eCKHM KOHUOM.
I1TIlK, Ko.rlla B03HHKaeT nCJ1XOJIo.rJ11-IecKHi1 «Ko.HJIl1Icr HeCOBMeCTHMOCTH»,
.npyroH 'leJlOBeK 6YL\eT pa3.1\p3}l(aTb Hac 1f3-3a CBOHX oc06eHHOCTeH. MbI CKE-
}KeM 0. HeM: «OH TYrolI,YM», (OH M5IMllil», «OH CJlJ1lllKOM 6bICTpbrlh>. «OH Bce
BpeM51 1:IeM-TO He,lJ,o.BOJ1eH», «C HI1M pwlo.M He6e30naCHO», «OH MHe Ha,lI,oeJI
CBOHM 3BHYL\cTBOM (MIf cyemIfBoCTblO)>>. MbI 6YL\eM nOCMelfBaTbCSI Ha,n: HIfM
MIf IIbITaTbCSI em nepeL\eJlaTb, nOL\CTpOHTb nOLI ce6S1. MbI L\BL\HM ce6e 3apOK
He IIMeTb C HIfM 60Jlblle COBMeCTHbIXL\eJl. Ho 3T11M KOH(jJJlIfKT Mbl He pelllfM.
nCJ1XOJIo.rI14eCKI1H «Ko.HtPJII1KT HeCo.BMeCTI1Mo.CTI1» pernaercSi OD.HI1M
rryreM - rryreM nplfHSlTHSI oc06eHHOCTeH L\pymm. )Ja, L\pymH - He TaKOH,
-71-

111"
II II
I'
I
1'111
 I
III
,I
1
111'1
'II'I
KaK MbI. Bce JlIOL\H pa3Hble. MHa'le BHL\SlT, BOCnpHHHMaIOT, L\OMbICJlHBalOT,
peBTHPYIOT, L\eHCTBYIOT. HaM OCTaeTCSI Jllfllb Ha6J1IOL\aTb 3a npOSlBJIeHlfeM
oc06eHHocTeH L\Pyrnx JlIOL\eH If L\eJlaTb nonpaBKY B CBOHX O}l(lfL(aHIfSlx.
He)!{eJlaHlfSl OHIf 3aKJIa,n:blBa1OTCSI B Hawy naMSlTb. )JeJlo B TOM, "TO MbI npu-
Bbi KaeM K onpeL\eJleHHOMY OTHOlleHlf1O K HaM, onpeL\eJleHHOMY CTHJIIO no-
BelleHIfSl HallHX 6J1H3KHX. He3aBlfCHMO OTTOro, KaKHe "YBCTBa HaM 3T0 L\O-
CTaBJISleT, pa,n:OCTb MIf CTpa,n:aHlfe, pa3L\pa}l(eHlfe MIf YL\OBOJlbCTBlfe, - MbI
IIPHBbIKaeM, 1f60 3T0 nOBTOpSleTCSI 1f30 L\HSI B L\eHb. OpIfBbI'IKa - 3TO CTe-
peOTlfn HaweH peaKUHH. A cTepeOTHnbI, KaK 1f3BeCTHO, 3KOHOMJIT HallY
3HepmlO. n03TOMY Ha60p poJleBbIX O}l(lfL\aHHH MO}I(HO Ha3BaTb npuBbIHblM
OJ/CuiJaHueM. nplfBbI'IKH CJlO}l(HO MeHSlTb, oc06eHHO KOrL\a OHIf L\3}I(e He
OC03HaIOTCSI.
IiTaK, MbI nplfBbIKaeM K onpeL\eJleHHOMY pOJleBOMY nOBeL\eHIfIO If O}l(If-
.naeM era nOBTopeHIUI. «KOpeHb 3J1a», KaK BI1JUlTe, D,OBOJIbHO rrpM.MI1T11BeH.
Ho 'leM npow,e 3Taf «KOpeHb», TeM CJIO.>KHee OT Hero 1136aBJUITbCSI. Te 113
Bac, KTO MMeeT ,lJ,a4Hble yqacTKHI1 nlO611T B0311TbCSI C rpSUJ.KaMI1, 3HaeT, KaK
CJIO}l(HO J136aBJUlTbCSI OT COpHSlKOB.
Tepn"MOCTb K oco6eHHOCTHM APYroro, a TaKme 1\06poe 4YBCTBO
IOMopa - nY4WII" nyrb npeOAoneHIIH KOH<jJn"KTa
3TO BbIp3}l(eHHe KaCaeTCSI IfMeHHO nCIfXOJlOm"ecKoro «KoH(jJJlIfKTa He-
COBMeCTMMOCTM,).
PaccomacoBaHHoCTb Ha nepBbIXL\BYX ypOBHSlX COBMeCTIfMOCTIf (ncHxo-
(jJ1f3HOJlOm"eCKoM H nCHXOJlOm'leCKoM) nOpO}I(L\BeT He caMbre 60Jle3HeH-
Hble KOH(jJJlIfKTbl. rOpa3L\0 cepbC3HeH L\eJla 06CTOSIT Ha pOJleBOM ypOBHe CO-
BMeCTIfMOCTII (IfJlIf HeCOBMeCTIfMOCTH).
B }!(If3HIf Bce Mbl HrpaeM pB3HbIe COUlfanbHbIe poJlH, IfHOrna HaM nplfxo-
L\HTCSllfrpaTb HeCKOJlbKO poJleH OL\HOBpeMeHHO. B OL\HO If TO}l(e BpeMSI }I(eH-
LLJ,J1Ha MO>KeT J1rpaTh poJIJ1 :>KeRbl, MaTepJ1, ,lJ,01:lepJ1, cnrpY,lJ,HJ1UbI, Ha1J3.JIb-
HJ1ltbI, nOK)'naTeJIbHJ1IJ,bI, HeBeCTKH, TeIUJ1, ceCTpbL M}')K1jI1Ha e:>KeD,HeBHO
OKa3bIBaeTC5I M}')KeM, OTUOM, 6paTOM, 3SlTeM, CBeKpOM, Ha1JaJIbHJ1KOM_ cna-
CIfTeJleM H npeCJleL\OBaTeJleM. Y KB}I(L\Oro H3 Hac eCTb CBOIf npeiJcmaBJleHUJ/ 0
TOM, KaK IfrpaTb TY IfJIIf IfHYIO pOJlb. KpoMe TOro, Y Hac eCTb c06CTBeHHbre
OJICuiJaHUJ/ OTHOCHTeJlbHO TOro, KaK iJOJlJICeH HrpaTb CBOIO poJlb L\PyroH "e-
nOBeK.
Pe'lb HL\eT 0 pOJleBbIX O}l(lfL\aHHSlX. MbI O}l(lfL(aeM OT ce6S11f L\PYroro onpe-
L\eJleHHoro nOBeL\eHIfJl B COUlfanbHOH pOJlH. Y KaJICiJozo U3 Hac ecmb co6cmBeH-
HbiU Ha60p pOJle6b1X OJICuiJaHuu.
BbI cnpalllfBaeTe, MO}l(HO JlIf 060HTlfCb 6e3 3TlfX pOJleBbIX O}l(lfL\aHHH.
TIpaKTJ1Ka nOKa3bIBaeT, '-ITO HeJIb3H. He33B11CI1MO OT Harnero >KeJI3HI151 HJII1
llbBau-IaJl AOJ1J1 HaWa.1X pOJleBblX O>Ka.1J\aHJ1M -
caMble HaCTOJlIl.l.a.1e COpHJlKW
3TH «copHble O>KH1I3HI1Sl» npop3cralOT B H3rneM C03HaHI1I1, .nalOT MOLLJ,-
HyIO KopHeByIO CHCTeMY If 3aCTaBJISllOT Hac BHL\eTbL\Pymx COBceM He TaKIf-
MI1, K3Kl1MI1 OHI1 SlBJUlIOTC5I H3 caMOM .neJIe, 0>KHll3Tb OT HI1X Taro, 4ero OHI1
He MOryr L\aTb.
PYKOBOL\HTeJlb O}l(lfL(aeT OT COTpYL\HIfKa IfCnOJlHIfTeJlbHOCTIf, nOHSlTJIIf-
BOCTII' OTBeTCTBeHHOCTH 3a MHHIfManbHYIO 3apnJlaTY. COTPYL\HHK O}l(HL\aeT
OT PYKOBOL\HTeJlSl, "TO eMY 3a npOSlBJIeHlfe 3TlfX Ka'leCTB 6yL\YT nJlaTHTb B
Tplf pa3a 60Jlblle. HanlfUo - KOH(jJJlIfKT O}l(HL\aHIfH. Ho Ha O}l(HL\aHIfSlX
6H3Hec He CL\eJlaellb.
-72-
-73-

"IT06bl OnlfCaTb pOJleBOH KOH(jJJlIfKT, 3anOJlHHTe Ta6J1HUY.
enooe' (COTPYAH"', MOSII1tOOTe3a 0 TOM, 3a 'lTO SI era Mary KaK}''' OOMOLIjb  MOry OKa3aTb
"'OM}' "enoBeK}', '1106"
napTI'ep, ,0JUJeI1l, OTK}'1\ii Y Me... "'0 no6naro,u,aplfTb (OT ....0"" VAOB11eTBCIpMTb COO" poJJeBbie
fin",,""" """""..) poneBoe olte AD 'P\1lHOro)? OXM,D,aHItSl?
TaKlfe O}l(lfL\aHIfSl - COpHSlKlf, OT KOTOpbIX HHO 1f36aBJISlTbCSI. 3TO HC-
B03MO}l(HO CL\eJlaTb eL\IfHO}l(L\bl - pa3 If HaBCerL\a. npOnOJlKY He06xODlfMO
npOBOL\IfTb perynSlpHO. )JaBaHTe Ha'lHeM npSlMO CeH'Iac!
Ynpa>KHeHl1e 2. Onl1CaHl1e pOAeBoro KOHq,AI1KTa
enoae' (C01J>YAH"" lJro SI OJ Hero O)l(? B ,,,,,,Iii Mepe Flol.JeMy, -33 ..era Wit
naprHep, KOJU1era, lJro OH MJ11t OHa AOlDCHbi YAOBneTBopsIlOTGSI Wit OJ:J'\I:¥!Ha.1S1
6mtJl("" ....08..) AeJJalb B csoeM ponlt? O"'lAi!HItH (OLj!!HMTe He YAOBIleTBOpeHbI?
B6aruJaxOT 1 /10 51?
CaMoe rnaBHoe B «pOJIeBOM KOHcl>JlM.KTe» - nOMHlITb QTO Bee 066uHeHUJI.
8 HaUl aopec - 3mo uHljJopMaljUJ/ 0 pOJle8b1X oJ/CuoaHuHX napmHepa.
06B"HeH"e B Haw aApec -
3TO KpJ1K Hepeal1ll13oBaHHoro 0>+U1AaHJ1S1 napTHepa
TBKyIO pa60Ty He06xoL\IfMO npOBOL\IfTb perynSlpHo MSI npo(jJHJlaKTIIKM
poneBblX KOH(jJJlIfKTOB.
Bbl cnpalllfBaeTe: KaK OTnlf'lHTb IfH(jJOpMaulfoHHbIe co06lleHlfSl OT 06-
BHHeHHH? 31-0 TPYL\HO, nOTOMY "TO BHellHe OHIf HIf'leM He PB3JlIf"aIOTCSI.
Ho }IX H He HHO OmflUamb L\Pyr OT L\pyra. R peKOMeHL\Y1O 06BlfHeHHSI B
Baw a,n:pec 80cnpUHUMamb KaK UHtjJ0PMaljUOHHble co06UjeHUJ/ napmHepa 0 C80-
UX OJICUOaHUIDC om eac.
'-IT06bI ynpaBJISlTb pOJleBblM KOH(jJJlIfKTOM, 3anOJlHHTe cJle.nyIOII1YID Ta6-
nlfUy.
Ka>Kj\oe 06B1HeHJ1e - He 6ol1ee "IeM coo6l1!.etu"e
-74-
-75-

I
I
KaK rOBOpSlT nCHXOJlOrn, pearnpYHTe He Ha 3MOUlflO, a Ha IfH(jJopMa-
UIfIO. 3TO TPYL\HO, HO TpeHlfpoBaTbcSI.
B L\eJlOBOM 06111eHlfH poJleBbIe O}l(HL\aHIfSl nponlfcbIBalOTcSI B KOHTpaK-
Tax If L\OJl}l(HOCTHbIX IfHCTPYKllIfSlX. Ho B HHCTPYKllIfIf Bcex CIfTyaUIfH He
onHllellb. n03TOMY PYKOBOJIIfTeJlb O}l(lfL(aeT OT COTPYL\HIfKOB CMbIllJleHOC-
TM., OTBeTCTBeHHOCTJ1 J1 J1HJ1IIl1arnBbL A carpYJ],HJ1K, ,lJ,YMaH, liTO «J1HHlJ,J1a-
THBa HaKa3yeMa», O>KH)laeT OT Ha4aJIbHJ1Ka Toro, '-ITO «OH Bee npo.n;YMaeT 11
CKa:>KeT, tITO JI.eJIaTb». 3aBH3blBaercSi KOHJIJ1KT O}l(l.1,lJ;aHJ1i1.
'-ITO L\eJlaTb? Ha'IanbHIfKY - L\eHCTBIfTeJlbHO 'IeTKO npo.nyMbIBaTb IfHCT-
PYKUIfIf. A nOJI"IfHeHHoMY - 1f3J1araTb CBOIf C006p3}l(eHlfJl If O}l(HL\aHHJI
PYKOBOJI.HTemO npe:JICoe, eM OKmU6HO iJeucme080mb.
Tenepb L\aBaHTe noroBoplfM 0 COBMeCTIfMOCTH Ha COUlfanbHOM ypOBHe.
3neCb BB}l(HbI TaKlfe COUlfanbHbIe aTplf6yrbI, KaK ypOBeHb KYJlbTypbI, 06pa30-
BaHIfSl, L\OXOL\a, CTHJIb }l(lf3HIf, COUIfBJlbHblH Kpyr 06111eHHSI If CTBTyC. Ha CO-
llliaJ1bHOM ypOBHe eCTb «CaOJ1» Ii «IJ)')KI1e». npellCTaBbTe: IIpoeccop J1CKYC-
cTBOBeL\eHIfSl CJlyqaHHO nona,n:aeT B 06111e}I(HTlfe Ko"erapOB. Y HIfX pa3HbIe
CTIfJlIf }l(H3HIf, nplfBbI'lKlf, B3mSlL\bI H L\3}I(e Sl3bIK. npo(jJeccoPY MO}l(eT nOKa-
3aTbCSI, "TO OH Jllf60 nonan Ha L\PYTYlO nJlaHeTY, Jllf60 Ha"ancSI KOHeu CBeTa.
B '-leM COCTOJ1T KOHJUlIcr «COlJ,HaJIbHOi1 HeCOBMeCTIlMOCTH»? OnUM He no-
HIfMaeT L\Pyroro npocTO H3-3a TOro, "TO OHIf BbIlllnlf H3 pa3HOH cpeL\bl. \(a}I(-
L\bIH 1f3 HHX - IfHOnJlaHeTSlHIfH no OTHOlleHHIO K L\pyrOMY. Be3 nepeBOL\'<IfKa
OHH MOryr If He HaHTH 06111ero Sl3blKa, Bce 60Jlblle pa3ilP3}I(BSI .npyr L\Pyra.
MOIl1HOH L\BH}l(yll1eH CHnOH KOH(jJJlIfKTa COUlfanbHOH HeCOBMecTIfMoCTIf
SlBJUleTCSI 3aBJ1CTb. OHa CTaHOBHTCSI J1CT01:lHJ1KQM HeJUIIJ,enpluiTHbiX cnJIe-
TeH, HHTplfr H K03HeH. BbI cnpalllfBaeTe: MO}l(HO JlH 3TOro 1f36e}l(aTb? OnblT
nOKa3blBaeT, '-ITO 4eJIOBeKY. GOJIee ycnelliHOMY B COU.J13.JIbHOM GrHOlIIeHJ1J1,
He 1f36e}l(aTb 3aBIfCTIf. n03TOMY MYL\pbIe JlIOL\1f COBeTyIOT BbI6lfpaTb napT-
HepOB, nplfMepHO paBHblX Ha COUlfanbHOM ypOBHe.
III
IIII
III
I I I1
III
-76-
....
HanplfMep, eCJlIf Y COCTOSlTeJlbHoro 'IeJlOBeKa eCTb L\PY3bSl C BbleH-
HbltdH MaTeplfanbHbIMIf np06J1eMaMIf. TO paBHOBeClfe HapYllaeTCSI. TOT, KTO
axoL\IfTCSI B MeHee ycnellHoM COUlfanbHOM nOJlO}l(eHlflf, HeoC03HaHHo (If JIM
H  A
oC03HaHHo) 6YL\eT CTpeMIfTbCSI BOCCTaHOBHTb paBeHcTBo n03HUIfIf. MSI
3TO ro OT ycnellHoro HY}I(HO 'ITO-TO OTHSlTb. npaBL\a, 6bIBaIOT oc06ble CJlY-
4aJ{, Korna MeHee ycnellIHblH He OTHJ1MaeT y GOJIee ycnelIIHoro, a aKTHBHO
paCTeT caM, 11 3a C1JeT 3Toro COilHaJIbHOe paBHOBeCl1e BOCCTaHaBJII1BaeTCSI.
BOT MbI C BaMlf If nOL\OllJlIf K caMOMY TOHKOMY ypOBHIO COBMecTHMOC-
'I'M - J1YXOBHoi1 COBMeCTI1MOCTM. Ea30BbIe )l(J{3HeHHbie u.eHHOCTJ1, l1)J;eaJIbl,
TO, BO ':ITO 4eJlOBeK BepI1T, - OCHOBHble COCTaBJISlIOIUl1e ::Horo ypOBHSL Pe-
nM.rH03Hble B3rnRJJ.bl, l11J.eOJlOrl14eCKHe Ml1Cl)bl, I1HllI1BH.llY3.JIbHOe nOHI1Ma-
Hlfe If nepe}l(lfBaHlfe )J06pa H 3Jla, - Bce 3TH TOHKlfe Bell1lf MOryr KaK YKpe-
nl1Tb OTHOlIIeHI1S1, TaK M CTaTb M.CT04HMKOM KOHJlI1KTa.
npo(jJHnaKTIfKa KOH(jJJlIfKTa HeCOBMeCTIfMOCTIf Ha 3TOM ypOBHe MO}I(CT
3BKJllO'<aTbCSI B (jJOpMHpOBaHHIf KOpnOpaTHBHOH KYJlbTypbI. KopnopaTIfBHbIX
ueHHOCTeH, KOTopble 3a.nalOT ueHHOCTHbIH (jJOpMaT B3BIfMOL\eHCTBIfJl.
I1TaK, <KOHct>JlI1KT HeCOBMeCTI1MOCTI1» MO)f(CT npOSlBJI.HTbCSI Ha pa3HbiX
ypOBH.HX. I1Horlla H3 Bcex n.HTM, a eCJII1 nOBe3eT, TO TOJIbKO Ha OJ],HOM. 11 01'
Hac C BaMH nOTpe6yeTcSI MYL\POCTb, 'IT06bI pacn03HaTb KOH(jJJlIfKTHYIO 3Hep-
rlflO If ynpaBJlSlTb elO.
«KompAI1KT npaBAbI»
npOSlBJISleTCSI B yralfBaHlflf, IfCK3}I(eHHH Hnlf nepeH36bITKe IfH(jJopMaUIfIf.
Bo06111e, MaHHnYJlSlUIfJl C IfH(jJopMaUHeH npBKTH'IeCKIf BCerL\a npIfBOL\HT K
OKOH(jJJlIfKTy npaBL\bI». L\JISI npo(jJIfJlaKTHKH KOH(jJJlIfKTa npBBL\bI He06xoL\H-
MO 1JeTKO nOHI1MaTb, KOMY 11 '1mo rOBOpl1Tb.
-77-

II
'II
I
1. nOJlyqlfB HeOL\H03Ha'IHYIO, npOTlfBOpe'IIfBYIO MIf KOH(jJJlIfKTHYIO IfH-
(jJ0pMaUIfIO, CL\eJlaHTe my60KlfH BL\OX If BbLl\OX. B03MO}l(HO, TO, 'Icro
BbI 60Sln1fCb, e npoH30wno, If 3TOro He IfcnpaBlfllb. CoxpaHSlHTe
nplfcyrcTBlfe .nyxa.
2. nocrapaHTecb HaHTIf B03MO}I(HOCTb npOBepHTb HH(jJ0pMaUIfIO 1f3 .npyrnx
IfCl"04HIfKOB. npOaHaJllf3lfpyHTe CXO.!\CTBO H paCXO}l(L\eHlfe B HH(jJopMaUIfIf.
3. nOMHIfTe, 'ITO 'IYBCTBa B «KoH(jJJlIfKTe npBBL\bI> OnaCHbI. He nOMa-
BaHTecb nOKa 'IYBcTBaM. He npHHIfMaHTe cepbe3HbIx pelleHIfH, PYKO-
BOL\CTBYSlCb "YBCTBaMlf. OTpearnpYHTe "YBCTBa B 6e30nacHoH 06CTa-
HOBKe, TOJIbKO e omcymcmeuu Tom 'IeJlOBeKa, KOTOpbIH BbI3Ban
KOH(jJJlIfKT, nplfHec IfH(jJopMaUIfIO.
4. npO.nyMaHTe cOL\ep}l(aHlfe L\e3HH(jJ0pMaulflf MSI Ballero onnOHeHTa If
c06CTBeHHYIO CTpaTemlO nOBeL\eHIfJl. B03Mo}I(Ho, BaM Jlyqlle CKpblTb
TO '-11'0 BbI 3Haere npaB.IJ:Y, 11 nOHa6JIIOJ],3Tb 33 onnOHeHTOM.
5. nO.nyMaHTe Ha,n: TeM, KaKC03L\aTb npoBoKaUlfoHHble CIfTyaulflf. C TeM
'-LT06bl BblBeCTI1 onnOHeHTa H3 411CTYlO BO):{y. BIDKHO. '-LT06bl, Korna
OH HaM caM CKa)KeT npaB,lJ,Y, Bbi 3MOIU10H3.JIbHO 6bIJIM. rOTOBbI npl1-
HSlTb ee.
6. nOMHIfTe, "TO 6J1lf3KlfH HenocpeIICTBeHHbIH KOHTaKT C onnOHeHTOM
MO}l(eT np06YIIlfTb B Bac CaMbIe npOTIfBOpe'IHBble 'IyocTBa, If BbI plfC-
KYeTe He CnpaBHTbCSI C C060H. n03TOMY nyqlle coxpaHSlHTe (jJ1f3H'Ie-
CKYIO L\IfCTaHl\HIO C npOTIfBOnOJlO}l(HOH CTOpOHOH.
7. nOCTapaHTecb COCpeL\OTO'IHTbCSI Ha Ha6J1IOL\eHIfIf 3a onnoHeHToM, a He
Ha co6crneHHOH peaKUHIf. BocnplfHIfMaHTe cJlyqlfBlleecSI KaK IfH(jJOP-
Ma.QI1l0 K pa3MblllUIeHI1IO.
HH(jJopMal\IfOHHbIH KOH(jJJlHKT cJlyqaeTC;SI He TOJlbKO 1f3-3a COKpbITlfSl MIf
IfCK3}I(eHHSI IfH(jJopMaUIfIf, HO If 1f3-3a ee HeL\OCTaTKa. KorL\a Y Hac Mano
,II
I,ll
II'
1 1 ,11
\
I
!11.
-78-
-,.....
J{flclJOpMaulfH 0 TOM, 'ITO MSI Hac B3}I(HO, Mbl Ha"IfHaeM oOMblCAueomb. To
eCTb nplfL\YMblBaTb, L\OCTaBaTb HeL\OCTalOll\Y1O HH(jJopMaulflO 1f3 KJla,n:OBbIX
CBoero If ,,oro }I(lf3HeHHom onbITa HJlIf Boo6p3}l(eHIfSl. TaK p0}l(L\aIOTCSI
CI11IeTHIf If MIf(jJbl.
npeL\CTBBbTe, B KOJlJleKTIfB nplfXOL\lfT HOBbIH COTpYL\HIfK. MOJloL\oH CIfM-
]]BTH'IHbIH 'IeJlOBeK 6e3 BpeL\HbIX npIfBbI"eK. 3TO c06blTlfe. CKa}l(lfTe, 3aXo-
"eTCSI L\PymM Y3HaTb ero n06J1H}I(e? KOHe'IHO! Ho Ha nepeKYpbI OH He XO-
L\IfT, C L\eBYllKaMIf no TeJle(jJOHY He 60JITaeT, CO BceMIf L\ep}l(HTCSI L\06po}l(e-
JlaTeJ1bHO, HO OTCTpaHeHHO. KOJ1JIeKTI1B B Hen.0YMeHIUt: '-ITO OH 33 '-leJIOBeK,
'ITO Y Hero 3a cJla60CTH, KaK C HIfM ce6S1 BeCTIf? H BOT caMOMY HanpSl}l(eH-
HOMY COTPYL\HIfKY npIfXOL\HT B rOJlOBY HeKoe 0610SlCHeHlfe TaKoro nOBCL\e-
HI1S1 HOBI1'-lKa.
- A BbI 3Haere npo Hameeo HOBeHbKoro? - Tal1HCTBeHHO lllen'-UT OH B
KYPHJlKe.
- A "TO TaKoe? - O}l(lfBJIeHHO HaCTopa}l(lfBalOTCSI L\Pyme.
- )Ja OH Bellb rOJly60H!
- He MO}l(eT 6blTb!
- 04eHb lI.IDKe MO>KeT! Bbl nocMoTpHTe H3 era MaHepbI, HOpMaJIbHbli1
MIfK TaK ce6S1 He BffieT. A elI1e SI CJlbIllan, Y Hero C HawHM rJIaBHbIM pO-
MaH 6bm.
- )Ja TbI "TO!
- A'ITO? Pa3Be K HaM TaK npOCTO Ha pa60TY B03bMyr?
11 non0J13JIa CflJ1eTHSI, KOJ1JIeKTI1B nOBepHJI B Hee 11 C03!1.aJl Mlul> 0: HQ-
BOM COTpYL\HIfKe. Tenepb Bce L\OBOJlbHbI, Bce CTano nOHSlTHO, Bce 061oSlC-
HHJlOCb. BbI cnpalllfBaeTe, me}l(e TYT «KOH(jJnIfKT npaBL\bl>? A npeL\CTaBb-
Te ce6e, "TO 06 3TOM MIf(jJe CTaHeT 1f3BeCTHO HalleMY repolO. TO-To OH 6y-
L\eT nOTpSlceH!
-79-

, I
I
I III
II
lIT06bI BbI caMIf He CTaJlIf IfCTO'lHHKOM IfH(jJopMaUIfOHHom KOH(jJJlIfKTa,
cepbe3HO npOL\YMaHTe cucmeMY 30Ujumbl UHljJOpMOIjUU. liTO KOM)' mBoplfTL
MO>KHO, qero 11 KOM}' rOBOpJ1Tb HeJIb3H.
Hlf3lleMY 3BeHY MeHeL(}l(epOB MIf 06bI'lHbIM 06bIBaTeJlSlM COBeplleHHO
He 06S13aTeJlbHO BJla,n:eTb HH(jJopMaUHeH, npeL\Ha3Ha"eHHOH COBeTY L\lfpeK-
TOpOB. n03TOMY If CYIl\eCTBYIDT cneUlfanlfCTbl no CBSl3S1M C 06Il\eCTBeHHOC-
TblO, npen.OCTaBJUlIOIIlJ1e >KeJIaJOIUHM «OT4>J1J1bTpOBaHHYIO» Ii «npW-IeCaH-
HYIO» IfH(jJopMaUIfIO.
« KOH(pAI1KT I1HTepeCOB»
I
II
8TOT BIfL\ KOH(jJJlIfKTa nOSlBJlSleTCSI TOrJIa, Koma Halllf IfHTepeCbI Ha'lanlf
KOHKYPlfpOBaTb C IfHTepeCBMIf L\pyroH CTOpOHbl. l1cnoKoH BeKOB nlOL\1f
6blOTCSI 1f3-3a pecYPCOB: TepplfToplfH, L\eHer, BJlaCTH, JIBIf}l(IfMOCTIf If He-
L\BH}I(IfMOCTH, nOMep}I(X1f 3J1eKTOpaTB, pbIHKOB c6blTa If np.
B CHTyaUlf1f «KOH(jJJlIfKTa IfHTepeCOB» Ba}l(HO:
1) "eTKO npeL\CTaBJISlTb npeL\MeT KOH(jJJlIfKTa: peanbHbIll H BlfpTyaJIbHblH:
2) 3HaTb nOBYllKH KOH(jJJlIfKTa;
3) BJla,n:eTb TeXHOJlOmeH ynpaBJIeHIfJl KOH(jJJlIfKTOM.
npeL\MeT KOHI)!JlHKTa - 3TO OCHOBa KOH(jJJlIfKTa. MaTeplfanbHoe, lfL\eo-
nOm'leCKOe, (jJ1f3H'leCKOe MIf L\YXOBHo-HpaBCTBeHHoe «Sl6J10KO pa3L\opa",
He L\alOIl\ee KOH(jJJlIfKTYlOIl\IfM }I(lfTb cnOKOHHO. "ITO nlOL\1f 06bI'lHO L\eJlSlT,
TO If CTaHOBHTCSI npeDMeTOM KOH(jJJlIfKTa: L\eHbrlf, c(jJepbI BJlIfSlHIfSl, HeL\BIf-
}I(IfMOCTb, ueHHbIe Belllf, BJlaCTb, TeppHTopHSI, L\pyme peCypCbI. "IeM 3a-
MaH"IfBee «npIf3", TeM 60Jlblle OCHOBaHHH y KOH(jJJlHKTYIOIl\IfX CTOpOH 61fTh-
CSI L\O nOCJleL\HeH KanJlH "y}I(OH KpOBIf.
-80-

....
lJT06bl onpeL\eJlHTb npeL\MeT KOH(jJJlIfKTa, 3a,n:aHTe ce6e TPH OCHOBHblX
BolIP oca :
. 3a "TO MbI 6beMCSI?
. "ITO SI XO'lY nOJlyqHTb B pe3YJlbTaTe?
. "ITO 3TO MHe L\aCT?
BTOpOH Bonpoc Tpe6yeT Bawem oc060m BHIfMaHIfSl. nOTOMY "TO IfHor-
,!Ia 3a JlBHblM npeDMeTOM KOH(jJJlIfKTa CKpbIBaeTCSI He"TO COBCeM L\pyroe.
HanplfMep, L\Ba 6paTB L\eJlSlT OTUOBCKoe HaCJleL\CTBO. RBHbIH npeL\MeT
KOH(jJJlHKTa - 3arOpOL\HbIH L\OM. CTaplllfH 6paT C'lIfTBeT, "TO y Hem 60Jlb-
!lie OCHOBaHIfH IfM BJla,n:eTb, nOTOMY "TO OH em c06CTBeHHopyqHO CTpoM,
noKa MlIa,n:llIfH «XOL\1fJI nOLI CTOJI nellKOM". CTaplllfH 6paT BCIO }l(lf3Hb pa-
60Tan B pe}l(lfMHOM yqpe}l(L\eHlf1f H HayqlfJlcSI }I(IfTh Ha 3apnJlaTY, KaK «'leCT-
HhIi1 qeJIOBeK», B OTnl14J1e OT MJIa.IJ:rnerO 6para, KOTOPOMY «Bce .n.aBaJIOCb
CJUUIIKOM nerKO». CTapnIl1i1 6paT YBepeH, lJTO MJIarIlIIJ1i1 X01JeT, KaK Ii Bce-
fD.a, nOJ])'1U1Tb JJ,OM «33 KpaCJ1Bble rna3a», a 31'0. HeCnpaBe)J,JU1BO. Ha.n:o CKa-
3aTh, QTO Mna,IJJluli16par J1MeeT co6cTBeHHbli1 He6oJIblIIoi16H3Hec, Ii J1MeH-
HO OH B nOCJleL\Hlfe mL\bl (jJIfHaHclfpoBan 3aBeplleHHe CTpoHTenbCTBaL\OMa.
MJIa;U.l.Uli1 nerKO nO,llCQJ1TaJI, CKOJIbKO ReHer BJIO>KMJl B JJ,OM GH, a CKOJIb-
KO - CTaplllfH 6paT. OKa3anOCb, "TO, KpOMe TpYL\a, CTaplllfH 6paT oc06eH-
HO HIf'lem If He BKJla,n:blBan, n03TOMY npeTeH31f1f Mna,n:llem 6paTa Ha L\OM
60Jlee "eM 06OCHOBaHbL
3a "TO 6blOTCSI 6paTbSl? npaBHJlbHO - 3a L\OM. 8TO JlBHbm npeL\MeT KOHI)!-
JlllKTa. A Tenepb nonpOCHM Ka}I()\Oro H3 HIfX 'leCTHO OTBeTIfTb Ha BTOpOH Bon-
poc: 'ITO Bbl XOTIue nOJIyqJ1Tb B pe3ynbTaTe? 06a OTBe4aIOT: «KOHe1JHO, JJ.OM,
"TO}I(e eIl\e?!" M nOCJleL\HIfH Bonpoc: «"ITO BaM L\aCT n01IY4eHHbIH L\OM?» OT-
BCT cTapllero 6paTa: ,,"IYBCTBO TOro, "TO CnpaBeL\JIIfBOCTb HaKOHeu BOCTop-
>KeCTBOB3.JIa!» OrBeT MJIa,n:rnero 6paTa: (Top)f(ecTBO OTIoro, qTO SI BbUtrpaJI».
6 3aK 3538
-81-

II
I I I I1
II
I,
II
I
III
I"
II
II
II.
III ,
nOCMOTpIfTe: OTBeTbI 6paTbeBL\alOT HaM B03MO}l(HOCTb paCn03HaTb CKPbI_
TbIH npeL\MeT KOHIjtJlHKTa. OKa3blBaeTCSI, CTaplllfH 6paT HO COMOM of!Jle 60-
peTCSI 3a CnpaBeMIfBOCTb. A MJla,n:llIfH 6paT HO COMOM oeJ/e IfrpaeT co CTap-
111I1M B IUpy «Pa3lI,eJI HaCJIe.D.CTBa»)o 11 XO":leT BbUlrpaTb. KaK BbI J],YMaeTe Ha
"beH CTopOHe npelfMymecTBO?
CTaplllfH If MJlBL\llIfH 6paTbSl He CMOryr pa3pelllfTb CBOH KOHcjJJlIfKT, nOKa
CK p bITbIH npeL\MeT 6YL\eT TSlrOTeTb Ha,n: SlBHbIM. HeJlb3S1 nyraTb pa3L\eJl
ero v P
BJla):(eHlfeM L\OMa C BOCCTaHOBJIeHlfeM CnpaBeMIfBOCTIf If IfrpOH B« a3L\eJl
aaCJ1eJJ;cTlJa.». 3TO, KaK CKa3aJtl1 6bI B OJJ,ecce, «Tpl1 6oJIbllIl1e Pa3HI1UbI».
nepBoe, "TO He06xoL\IfMO CL\eJlaTb 6paTbSlM, 3TO pa306paTbCSI CO CBOIfMIf
cKPbITbIMIf npe.nMeTaMIf KOH(jJJlIfKTa. MJla,n:lleMY He06xQL\IfMO nepeCTaTb
.n-paTb, a CTaplleMY - BOCCTaHaBJIIfBaTb cnpaBeMI1BOCTb. BbI cnpalllfBBe-
'fe: KBK 3TO CL\eJlaTb? O'leHb npoCTO - HY}I(HO COBeplllfTb OL\HO orpOMHoe
BHyTPeHHee YCHJIlfe, BcnOMHIfB 0 TOM, "TO OHIf pOL\HbIe 6paTbSl. CTaplleMY
npeL\C'fOHT IfCKpeHHe npOCTHTb 6paTa, a MJla,n:lleMY - OTKa3aTbCSI OT co-
nepHIf'leCTBB. 3TO O'leHb TPYL\HO. Eonee TOro, nOL\06HOe npeMO}l(eHlfe
O'leHb pa303JIIfT 6paTbeB, nOK3}I(eTCSI IfM rnynblM If 6ecnpeL\MeTHbIM. BOT
-:lTO 6bIBaeT, KOfJ],3. CKpbITbIM npeJJ,MeT KOH.pJU1KTa 6oJ1ee BecoM, ":IeM RBHbIit
)JOM Me}l(L\Y 6paTbSlMIf pa3L\eJlIfTb HeCJlO}l(HO, eCJlIf QTcrpaHIfTbcSI QT 0611L\
OL\HOro If }I(eJlaHIfSl BbIlfrpaTb L\PYroro.
npet.tMYlJ.J.eCTBO I-Ia cTopoHe TOro,
KTQ nerlfe OTHOCWTCfI K npeAMeTY KOHcj)m1KTa
CTaplllfH 6paT 6opeTCSl3a cnpaBeMIfBocTb. KaKlfe '1YBcTBa nepe}l(lfBaeT
OH? 061fL\Y Ha pOL\IfTeJleH 3a TO, "TO OHIf 60Jlblle BHIfMaHIfSl YL\eJl>IJlIf MJlBL\-
lleMY 6paTy. KpOMe Toro, OH 3aBHL\YeT MJla,n:lleMY OTTOro, '1TO TOMY «Bce
,lJ.aeTcSI nefKO». 11 HaKOHeu, OH BI1HHT MJIaIlllIerO BO MHOfHX CBOHX)I(113HeH-
HbIX HeYL\a'lax (<<ECJlIf 6bl He OH, TO SI 6b!..."). nOJlyqeHlfe L\OMa MSI CTaplle-
ro - cBOe06pa3HbIH peBBHll. HMeSl Bee 3T1f nepe}l(IfBaHHSI, nerKO nlf OH QT_
HOCIfTCSI K npeL\MeTy KOHcjJJlIfKTa? KOHe"HO HeT. L\nSl crapllero 6paTa 3TOT
KOHcjJJlIfKT - llaHC BOCCTaHOBHTb cnpaBeMIfBOCTb, nOKa3aTb MJla,n:lleMY ero
MeCTO, npQL\eMOHcrplfpoBaTb 6paTy CBOIO cHny If ycnellHOCTb. CTOJlb cepb-
e3HO OTHOCSlCb K npeL\MeTy KOHcjJJlIfKTa, CTaplllfH 6paT nOJlyqlfT L\OM, TOJlb-
KO eCJlIf MJlBL\llIfH L\06POBOJlbHO OTK3}I(eTCSI OT CBOIfX npeTeH31fH.
MJla,n:lleMY}I(e 6paTy HpaBIfTCSI 3JlHTb cTapllero, TeM 60Jlee '1TO 3m OKa-
3bIBBeTCSI COBCeM HeCJlO}l(HbIM. OH L\OBOJIbHO neTKO OTHOCIfTCSI K npeL\MeTy
KOHcjJJlIfKTa If, B nplfHUlfne, rOTOB nOHTH Ha MIfPOBYIO. OL\HaKO «ynepTOCTb»
CTapllero nQL\3a,n:opIfBBeT ero, 3aCTaBJISlSl npOL\OJl}l(aTb Ifrpy.
Tenepb, pB306paBlllfCb B SlBHOM If CKpbITOM npeL\MeTe KOHcjJJlIfKTa, "TO
Mbl C BBMH MO}l(eM nOCOBeTOBBTbL\BYM 6paTbSlM? KOHe'lHO, pB3L\eJl HaCJleA-
CTBa - 3TO HenpOCToe I1CTIbITaHl1e JI)lR pOJJ,CTBeHHI1KOB. I1CnblTaHHe HX
nlO6BIf L\pyr K L\PYry, a TaK}l(e If 3L\paBOMbICJlIfSl.
Ecnlil KOH4JJa.tKTHaJi cnya4HfI OTHJ1MaeT CM1WKOM MHOro CL-1n - :no
3HaLl1-1T, \jTO CKpbITbIi1 npeAMeT KOH4JllIilKTa Ba>KHee SlBHOro
n03mMY, onpe.neJlIfB SlBHblH npeL\MeT KOHcjJJlIfKTa, nopa3MbIllJl>IHTe HBL\
ero CKpbITbIM npe.nMeTOM. 'lero L\eHCTBIfTeJlbHO XOTIfTe BbI? KaKlfe BBlllf
Henpopa60TaHHble, «60JlbHble" MeCTa 3aTpoHyn KOHcjJJlIfKT? He CTbI.I\HO
HMeTb «Y5l3BI1MhIe MecTa», fopa3)J,O xY.>Ke I1rHOpHpoBaTb I1X cyrn:ecTBOBaHHe.
KOHcjJJlIfKTHaSl CIfTyaUIfSl - 3TO (jJoHapb, oCBCllalOlllfH lUm Hac HOBbIe CTO-
pOHbl BalleH HaTypbI.
HTaK, L\aBBHTe 6YL\eM Ha3bIBaTb SlBHblH npeL\MeT KOH(jJnIfKTa peaJ/bHblM,
a CKpbITbIH npeL\MeT KOHcjJJlIfKTa - 6upmYaJ/bHblM. H c(jJopMynlfPyeM MSI
ee6S1 npaBIfJIO nOBeL\eHIfSl B KOHcjJJlIfKTHOH cIfTyaU\flf:
-82-
-83-

il;1
ill
lit
II
II
I!II
I
npelKJje acero. OTl\enMTe BMpryanbHbl npel\MeT KOHq,nHKTa OT
peanbl-mro, YllbI6H1Te(b, OTOCnlilTeCb " Ha4HI1Te KOHCTpyKH1BHO
pa60raTb Ha,q Bapl1aHTaMH peWeHHJI
rOOOpSIT, t.J:TO eCJII1 Ha HeCKOJ1bKO MI1H)'T BOMTI1 B IIOJIO:>KeHl1e onnOHeH-
Ta, TO BbIH.nellb COBCplleHHO L\PYTlfM "eJlOBeKOM. 3T0 YMeHlfe nplfroL\IfTCSI
HaM nplf onpeL\eJleHIfIf npeL\MeTa KOHcjJJlIfKTa If 3a ce6S1. If «3a TOro napHSI"_
OTBeTlfB Ha Tplf BOnpoca L\1ISI ce6>1. nepeKJIIO"IfTe BHIfMaHlfe Ha cBOero on-
nOHeHTa - KaKOBbI SlBHbIH If CKpbITbIH npeL\MeT KOH(jJJlIfKTa L\1ISI Hero? Pe-
3YJIbTaTbI CBOIfX pa3MbIllJleHHH 3anlflllfTe B Ta6JIIfuy.
Bonpoc MOH 003HI..jj.1S1 n03H Moero onnoHeHTa
3a 'iTO Mbl6bE!'l
'-1m Ka:«J\bI" H3 HaC X04er noli)"'lKTb
B De3'4"OTare?
TO:nO HaM fJiCT'!
51BHblM, M3TepW1bHbI eT
""
CKp""",., BMjJT)'aJl""". nP<!AMOl
""i.!-ia
JIOBYUIIill KOH4»JIHKT3 - 310 MbICJUt, qYBCTBa, C'TpeMJIeHIUI, YBOlI.JllllMe OT
pa3pelleHlfSl KOHcjJJlIfKTa, 3aTSlTlfBalOl11lfe KOHcjJJlIfKTHYIO CHTyaUlfIO If Ha-
rneTalOl11lfe HanpSl)l(eHHe.
Ffla6HORfl06YWKa meppumopUaJ/bH020 KOHtjJflUKma - Ha2HemaHUe 't)l6cm6a
Hecnpa6eaflU60cmu. nplfqeM Y 06elfx cTOpoH. CTpa,n:alOUJ,aSl CTopOHa nepe-
}I(lfHaeT OCTpoe qYBCTBO HeCnpaBeL\1lIfBOCTIf. HO If Hana,n:alOllaSl CTOpOHa
TO}l(e! Hana,n:alOl11lfH L\YMaeT: «3T0 }I( Ha,n:O, KaK HeCnpaBCL\1IIfBa }l(lf3Hb "TO
TaKOMY L\OCTaeTCSI maKoe.} n03TOMY BHyrpIf ce6S1 Hana,n:alOll\IfH BOCCTaaB-
-84-
""\0--
JlJlBaeT cnpaBeL\1lHBOCTb, a crpa,n:alOllHH np06YeT 3a CnpaBCL\1IHBOCTb 60-
pOTbCSI.
MCTOplfSl 3HaeT MHO}l(eCTBO nplfMepOB TOro, KaK BOIfHbl onYCTOllanlf
v.eJIble J],epeBHI1, 3aXBaTbIBaJll1 3aMKH. MeCTHbIe )l(HTeJII1 Hll1.lero JJ:ypHoro
:fTJlM BOI1HaM He C)I,eJIaJll1, HO Te BCe paBHO OTHillU1 Y HHX Ii :>KH3Hb, 11 He-
)1BI'IJKIfMOCTb. TaKoBa nplfpo)1a 3aXBaTQIfKa. HIfKaKoH }I(aJlOCTIf K 60Jlee cJla-
6oMY. 6YL\eM nOMHHTb 06 3TOM, "T06bI rpaMOTHO BeCTIf ce6S1 B cHTyaUlfIf
TepplfToplfanbHoro KOHcjJJlIfKTa.
qTO 6bl Hlf npOHCXOL\HJIO, He nOMaBaHTeCb QYBCTBY HeCnpaBCL\1IIfBOC-
TJI! 3TO nepe}l(lfBaHlfe 3a6HpaeT OT HaC ClfJlbl If 3L\opoBbe, TyMaHHT pa3YM,
JlHllIaeT HaC cnoc06HOCTIf K aHanlf3Y clfTyaUlf1f If BbIpa60TKe CTpaTerlflf.
n()}KaJIYHCTa, nOMHlfTe, qTO nepe:>KHBaHl1e QYBCTBa HeCnpaBeD.J]I1BOCTI1 -
3TO JlOByrnKa.
)JpyraSl JIOBYllKa «KOHcjJJlIfKTa IfHTepeCOB» - 3T0 UflfII03Ufl co6cm6eHHou
3aueHHocmu, UJ/U HeaooqeHKa onnoHeHma. B 3Ty JlOBYllKY yroL\HJI JlereH-
.naPHbIH KOJl060K. nOC"HTaB ce6>1 XlfrpblM, neByqlfM If HeYSl3BIfMbIM. OH
npblTHYJl npSlMO K JIHce Ha Sl3bNOK, If 6bIJI C'beL\eH. HaXOL\SlCb B nneHY 1fJI-
nlO31111 co6cTBeHHOM3allU1IUeHHocrn. K0J1060K, BepOSI'I'HO, pa3MbIll1JUIJI TaK:
«OHa npOCTO He CMO)f(eT MeHSI C'beCTb, nOTOMY 31'0 HeB03MO.>KHO!» Ho MbI-
TO C BaMI1 3HaeM, qTO B03MO}l(}{O oce. J],a, Hac MOryr BbICeJUlTb 113 HarneH
KBapTlfpbI. )Ja, Halla n03lfUlfSl MO}l(eT OKa3aTbCSI CJla6ee, "eM MbI L\YMaeM.
)Ja, Mbl MO}l(eM OCTaTbCSI He Y L\eJl.
Yzpa3a aeucm6umeJ/bHO cyecm6yem. 3T0 L\OJl}l(HO nOMO"b HaM COcpe.n o -
TO'<IfTbCSI If npOaHanlf3lfpOBaTb CJlO}l(lfBllYIOCSI CHTyaUlflO, rpaMOTHO oue-
HI1Tb onnOHema.
060pOTHaSl crapOHa 3TOH }I(e JIOBYllKlf - nepeoqeHKa onnoHeHma. Co
crpaxy OH MO}l(eT HaM nOKa3aTbCSl «Kpyqe". "eM eCTb Ha caMOM L\eJle. no-
-85-

II
IIII
MHHTe IfcTOplf1O npo TapaKaHlflle? )JeHCTBIfTeJlbHO, HeKOTOpble Hana,n:alO-
I11lfe C03L\alOT TaKOH 06pa3 ce6>1, 'ITO XOJlOL\OK npo6eraeT Y HaC no cnlfHe If
KaMeHelOT KOHeLIHOCTI1. KaK BRnI1Te, Hal1BHOCTb 11 clpax 3arOHHIOT Hac B
nOBYllKY If MellalOT rpaMOTHO OUeHIfTh CIfTyaUIfIO.
Ha"BHOCTb " crpax - nOBYWK" TeppHTOpanbHoro "OH"Ta
I
,
I'
Tenepb, eCJ1l1 B cll1yal1.I1M Hat.J:I1HalOll.I,erOCH «KOH4>JII1KTa I1HTepeCOB» BbI
nOHMaeTe ce6S1 Ha nepe}l(lfBaHlf1f 'IYOCTBa HeCnpaBeL\1lIfBOCTlf, IfJIIf OTCyr-
CTEIfIf 0l11Yl11eHIfSl yrpo3bl, 1fJIIf, Hao60pOT, 1f36bITO'IHbIX rpeBore If crpaxe -
3HaMTe: BbI yrOJJ;IUU1 B nOBYLU.tey. B TaKOM n0J10:>KeHI1I1 BaLUa cnoco6HTb
KpI1TW.leCKI1 MhlCJIHTb cymeCTBeHHO CHIUKaeTCSI.
I
I
TeXHOAorHB yrrpaBAeHHB
« KOHcpAHKTOM HHTepeCOB)}
mar nepBbIH: pacn03HaTb npOTlfBHIfKa.
mar BTOpoH: yrO"HIfTb H 'IeTKO onpeL\eJlIfTb co6cTBeHHYIO n031fUlfIO.
mar TpeTIfH: Bblpa60TaTb CTpareTlfIO If onpe.neJlIfTb Kpyr nOMOI11HIfKOB.
lllar QeTBepTbIi1:: COCTaBHTb nJIaH JJ;ei1:CTBI1i1:.
nepBbIH war - pacn03HaTb npOTHBHHKa. nO"eMY 3TO HHO CL\eJlaTb
npe}l(L\e. "eM Mbl onpeL\eJlIfMCSI C C06CTBeHHOH n03IfUlfeH? nOTOMY "TO nlf"-
HOCTb npOTlfBHIfKa MO}l(eT nOBJIIfSlTb Ha HallY n031fUIfIO. n03TOMY HaM npeL\-
CTOIfT CL\eJlaTb Ha,n: C060H BOJleBoe YCIfJllfe If B03MO}l(HYIO arpeCClf10 no OT-
HOrneHl11O K rrpornBHI1KY 33MeHl1Tb I1CCJ1ellOBaTeJIbCKHM HHfepeCOM K HeMY.
I'
-86-

He06XOL\IfMO OTBCTIfTb Ha ceMb OCHOBHblX BonpocOB OTHOCIfTeJlbHO Ba-
wero onnOHeHTa:
\. KTO nepeL\O MHOH?
2. 'lTO SI 0 HeM 3HalO?
3. 'lTO 0 HeM 1f3BeCTHO L\PYTlfM?
4. 3HalO nlf SI, KaK 3TOT "eJlOBeK BeJl ce6S1 B aHanorlf'IHbIX CHTyaUlf>lx?
KaKlfM 06bl'IHO 6blBaeT cueHaplfH ero L\eHCTBIfH?
5. B "eM L\eHCTBHTeJlbHO COCTOIfT ero clfJla? KaKIfMIf (jJaKTaMIf 3TO nOL\-
TBep}l(L\aeTcSI?
6. 'lTO SI 3HalO 0 CJla6bIX CTopOHax npoTIfBHIfKa? B 'IeM ero CJla60cTIf?
Ha "TO OH 6oJle3HeHHo peampyeT? 'lTO npIfBOL\IfT ero B 3aMellareJlb-
CTBO? 'lTO nplfBolilfT ero B SlpOCTb?
7. 'lTO OH MO}l(eT ClIeJlaTb, eCJlIf ero nnaH He peanlf3yeTCSI? EYL\eT nlf OH
MCTIfTb? ECJlIf 6YL\eT, TO KaK? Mory nlf SI npOTllBOCTOSlTb ero MecTIf?
'lTO SI Mory CL\eJlaTb, "T06bl 3al11lfTlfTb ce6S11f 3Ha'II1MbIX .npyrlfX, BO-
BJle"eHHbIX B KOH(jJJlIfKT?
KOHet.J:Ho, Ha Bee BonpOCbI BbI Cpa3Y He orneTIiTe. Ho 33TO nOM MeTe, Ka-
KOH IfMeHHO IfH(jJOpMaulflf BaM He XBaTaeT. 11 L\anee nplf KOHTaKTax C onno-
HeHTOM Bbl 6YL\eTe L\06l1paTb HeL\OCTaIOI11YIO IfH(jJopMaUIfIO, 3a.naBaSI Bonpo-
CbI, C03L\aBaSl CIfTyaUIfIf, npoBOUIfPYSI peaKUlfIO. 3TO, KaK roBOpIfTCSI, L\eJlO
TeXHIfKIf. Balla IfHTYlfUlfSl If KOM6lfHaTOpHble cnoc06HOCTII nOMoryr HaM
L\06bITbHH(jJopMaUlfIO, nyqlle Y3HaTb npOTlfBHIfKa. rnaBHoe, He nona.naHTeCb
BnoByrnKIf - onaCllocmb yzoiJumb 611UX coxpOllHemCfl 00 KOII/{a KOlltjJJlUKma.
I1TaK,
nepBoe npaB110 ynpaBJ1eHMfI KOH4Jm1KToM - pacno3Hai:1 npOH1BHMKa
M He BblAaBaw CBoew nOAJJl.1HHoL:! nOJ"4L-U1
-87-

)Ja, BbI.L\aBaTb CBOIO nOMIfHHYIO n03lfUHIO cpa3Y He CTOHT. HO onpeL\e-
JiIfTb ee He06xoL\HMo. 3TO BTOPO" war. KorL\a BbI c06epeTe L\OCTaTO'IHO IfH-
(jJopMaUIfIf 0 npOTlfBHIfKe, HaM npeL\CTOHT "eTKO onpeL\eJlOTb c06CTBeHHY!O
0031f1\01O. L\1ISI 3TOro OTBeTbTe ce6e Ha nSITb OCHOBHbIX BOnpOCOB:
I. 'lero SI XO"Y OT 3TOH CHTyaUIfIf?
2. KaK 6bl OHa Morna MSI MeHSI 3auepllHTbCSI HBlfJlyqlllfM 06pa30M?
3. KaKoB HalfxYL\lll1H cueHaplfH pa3BlfTHSI C06bITlfH MJI MeHSl? Mory Jilf
SI 3T0 nplfHSlTb? ECJlIf SI MOry nplfHSlTb HaHxYL\llIfH cueHaplfH, TO "TO
ell{e Gonee nnoxoe, qeM HalfXYDJIIee, MO:>KeT np0I130MTI1?
4. KaKlfe nOJlO}I(HTeJlbHble 1f3MeHeHlfSl B MoeH }I(lf3HH MOryr npo1f30H-
TIf. eCJlIf KOHcjJJlIfKT YL\a"HO pa3pelllfTcSI?
5. B 'IeM MSI MeHSI CyrL KOH(jJJlIfKTa?
Tenepb, Korna Bbl 3Haere cooero npOTI1BHI1Ka 11 qeTKO onpeneJU1JUICb B
C06cTBeHHOM n0311111111, MO}l(}{O neJIaTb TpeTHH mal' - CTpOHTb cTpaTerHIO
ynpaBJIeHHSI KOH(jJJlIfKTOM. 3TO caMoe IfHTepeCHoe. 31Iecb OT Hac nOTpe6y-
IOTCSI KOM6lfHaTOpHble cnoc06HOCTIf, TBOp'IeCTBO If B006pa}l(eHlfe.
B KOH(jJJlHKTOJlOrlflf 06bI'IHO BblL\eJlSlIOT nSlTb OCHOBHblX CTpaTerlfH
ynpaBJIeHHSI KOHcjJJlI1KTOM:
1) 1f36eraHlfe;
2) nplfcnoc06J1eHlfe;
3) KOHKYpeHUIfSl;
4) KOMnpoMlfcc;
5) COrpYL\HH'IeCTBO.
He CTOIfT Bbl6lfpaTh TOJlbKO OL\HY H3 HIfX If ynpSlMo ee nplfL\ep}l(lfBaTbcSI.
YcnellHoH 6bIBaeT KOM6lfHlfpOBaHHaSl cTpaTerlfSl. Ho "T06bI K HeH nplfH-
TH, Heo6xo,UI1MO BJlaneTb BCeMI1 n.HTblO Ii 3HaTb. B KaKHX c.rryqaHX I1X I1C-
n0J1b30BaTb.
-88-
.
CTpaTerMH M36eraHMH
OCHOBHOH Te3lfC 3TOH crpaTernlf - «B Eama,n:e Bce cnoKoHHo! Ha caMOM
L\eJle KOHcjJJlHKTa HeT!'. Mbl BCSI"eCKIf L\eMOHcrplfpyeM onnoHeHTY C06CTBeH-
Hoe HenOHI1MaHl1e era KOH4>JII1KTHbIX HaMepeHMM. CnOBaMI1, I1HTOHaUl1ei1,
MaHepoi1 pa3rOBOpa, )f(eCTaMI1 MbI nOKa3bIBaeM nponfBHI1J<y CJIe)]ylOlllee:
. Ha caMOM JJ,eJIe np06JIeMbI HeT;
. eCJIl111 eCTh npo6JIeMa, TO OHa nYCTSlKOBa.R:
. 3TO He MOSI np06J1eMa. no KpaHHeH Mepe, MSI MeHSl - 3T0 He npo-
6J1eMa;
. 31'0 neno He caMOM nepBOM BIDKHOCTH, no KpaMHei1 Mepe. DJUI MeHR;
. He XO":lY B 3TOM yqacTBOBaTb;
. Y MeIDl HeT nOJIHOMOtud.:t, 3TO He B MoeM BJIacrn;
. MHe KIDKeTCR. BbI C'TpOlfTe KaKYIO-TO HenOIffiTHYIO MHe lfrpY, a H He
XO'IY npOlfrpaTb;
. Sl6olOCb Helf3BeCTHOCTH, nOOTOMY He npe)JJlpl1HI1MalO HlfKaKHX aK-
TlfBHbIX rnarOB;
. Y MeHSI }')Ke 6bUla nQD,06HaH CI1T)'aUHSI - OHa WIOXO 3aKOH':llfJIaCb.
n03TOMY SI 60Jlblle HIf"eM nOL\06HbIM 3aHlfMaTbCSI He xo"y;
. Y MeHSI HeTpecypCOB: L\eHer, BpeMeHIf, nepCOHana, 060PYL\OBaHIfSl,
3Hepnll1;
. 3a':leM «paCKaQI1BaTb nO,l]J<Y»?
. 3aQeM .n;enaTb 113 MYxH CJ10Ha?
. 601OCb, "TO MeHSl6YL\yr npSlMO CBSl3bIHaTb C 3TOH np06J1eMoH IfJIIf C
yqacTHIfKaMIf KOH(jJJlIfKTa, a 3TO nOBpCL\IfT MoeMY IfMeHIf (CTaTyCY,
31I0poBblO If np.);
. BpeMH - nyqIllI1i1 BpaQ;
-89-

III
. KOHcjJJlIfKT HenplfSITeH H pa3pYlllfTeJleH, n03TOMY L\aBaHTe OT Hero
OTKIDKeMCR B npI1HUl1ne.
KorL\a xopOlla 3Ta CTpaTCTlfSl? KOHe'lHO, Koma HeT SlBHOH aKTIIBHOH
yrp03bl C npOTlfBOnOJlO}I(HOH CTOpOHbl. CTpaTeTlfSlIf36erBHIfSl nOJle3Ha, Kor-
L\a Bbl C06lfpaeTe IfH(jJopMaUlfIO 0 npoTIIBHIfKe, C03HaTeJlbHO TSlHeTe BpeM>I,
c06HpaSl C06cTBeHHYIO apMIfIO.
3Ta CTpaTeTlfSl npeMaraeT BaM poJlb «MlfpoJlI06IfBOro 06bIBaTeJlSl». B ma-
3aXCBoero onnOHeHTa BbI CTaHOBlneCb HeonaCHbIM, 11 OH MO:>KeT paccJIa61ITb-
CSI, He O>KMllaH OT Hac nOll.BOxa. Y Hac nOHB.JllIeTCSI B03MO)l(HOCTh H3y-4I1Tb CHO-
ero npOTIIBHIfKa B CHTyaUlflf, Koma OH "YBCTByeT ce6S1 ClfJlbHee Bac. KaK OH
ce6S1 Ha"HeT BeCTII? nO'lYBCTByeT JIIf OH CBoe npeBOCXOlICTBO? npOlIeMOHCT-
plfpyeT JIIf OH BBM C06CTBeHHYIO «KpyrIf3HY»? BbI BCe 3TO YBIfL\HTe.
KpOMe TOro, CTpaTeTlfSl 1f36eraHIfSl L\aeT BBM B03MO}l(HOCTb He 6paTb Ha
ce6S1 OTBCTCTBeHHOCTb 3a KOH(jJJlIfKT. ECJlIf Bbl 6YL\eTe CJleL\OBaTb 3TOH CTpa-
TenU1.no. KOHua. TO. BbI Bcer.na CMO)f(ere CKa3aTb eBoeMY onno1-IeHTY: «no-
3BOJIbTe, He H pa3B.R3aJ13TOT KOH.pJU1KT! BcnOMHHTe, SI BcerJJ,a rOBOpl1JI HaM,
LITO. He CTOI1T .neJIaTb 113 MYXI1 CJ10Ha! Ho BbI HaCTaI1BaJUI - Tenepb BCR OT-
BeTCTBeHHOCTb JIe:>K.HT Ha Bac».
CTpaTeTlfSl 1f36eraHIfSl L\aeT BaM nCIfXOJlOTlf"ecKYIO 3al11lfTy. Ho KOrL\a
KOH(jJJlIfKTHaSl CHTyaUIfSl Ha"IfHaeT npe.ncTaBJISlTb peanbHYIO yrp03Y MSI Bac,
I1.BHHaSl cTpaTeTlfSl He3(jJ(jJeKTIfBHa.
CTpaTerHH npHcnoco6AeHHH
3TY cTpaTerlf10 06bI'lHO BbI61fpa1OT, nOHIfMaSlIf nplfHIfMaSl npeBOCXOL\Sl-
I11YIO clfJlY npOTIfBHIfKa. ComaCHO 3TOH crpaTCTlflf, HaM Ha.nne}l(lfT nplfcno-
C06HTbCSI K HHTepecaM OIIrrOHeHTa, If,[(I11 Ha YCTynKH, BIIJIOTb.no. co6crneH-
-90-
I
I,
...
HOn KanIfTyJISlUIfIf. )Ja, Halllf IfHTepeCbl CYll\eCTBCHHO CTpan:alOT IfJIIf BOBce
He YL\OBJIeTBOpSlIOTCSI. 'ITo6bl npoTlfBHIfK BbIlfrpan, Mbl L\OJl}l(Hbl npolfrpaTb.
BH}I(y, BBM He HpaBIfTCSI TaKaSl crpaTeTlfSl. TeM He MeHee Mbl 6YL\eM ee
Hcn0J1b30BaTb B IISITII CJ1Y'.IaSlX:
I) B3BeCHB oce «3a,) Ii «npOTI1B», MbI nOHI1MaeM, ':ITO YCTYnKH 11 JJ;a)l(e Ka-
TIHT)'JHUJ,HSI, B np"HQl1ne, He HaHOCRT HaM 6oJ1bLUOro Bpe.na. He HBJISI-
IOTCSI C Harnell CTOpoHbI CJ1MllIKOM 60TIbllIOH :>KepTBOM;
2»)1)151 Hac QeHHbI CaMI1 OTHOLUeHI1S1 C HallIl1M OnnOHeHTOM, MbI BM,LU1M
If X L\OJIroCpO"HYIO nepcneKTIfBY, XOTIfM 1f36e}l(aTb HapaCTaHIfSl If
ymy6J1eHIfSl KOHcjJJlIfKTa, CL\eJlaTb «}I(eCT L\06pOH BOJlIf» (HanplfMep, 3T0
KacaeTCSI KOH(jJJlIfKTOB BHyrpIf ceMblf);
3) MbI BIfL\IfM, "TO npaBOTa L\eHCTBHTeJlbHO Ha CTopOHe npOTHBHIfKa;
4) Mbl XOTlfM 3acJlY}l(lfTb pacnOJlO}l(eHlfe HalleroonnoHeHTa Ha 6YL\Yll\ee,
I1HTYHTl1BHO ysepeHbI B TOM, tno 3TOT qeJIOBeK ell{e CbIrpaeT B Halliell
)I(I13HI1 CBOJO n0J10:>KlITeJIbHYIO pOJIb;
5) npeL\MeT KOHcjJJlIfKTa MSI Hac He TaK Ba}l(eH If cepbe3eH, Y Hac eCTb
60Jlee cpo'lHbIe L\eJla If IfHTepeCbl, If Mbl He XOTlfM TpaTHTb upeMSI If
ClfJlbl Ha 3TOT KOH(jJJlIfKT.
CYl11eCTByeT CIfTyaUIf>l, KOrL\a IfCnOJlb30BBHlfe CTpaTCTlfH nplfcnoc06J1e-
HI1S1 npomU60nOK030HO.
CTparentSi npl1cnOC06netil1S1 I-Ie np"MeI-lJlerefl, eell" Bbl nO"Man" ee6fl
I-Ia eTpeMneH"11 lu6aBI1Tbefl or KOH4Jn"KTa I1nl1 }f{enal-l"l1, 4T06bl «Bee
CKopee KOl-l4l1noeb»
)l(eJlaHlfe nOCKopee H36aBlfTbCSI OT KOH(jJJlIfKTa nOHSlTHO, HO 3TO ell\e
OL\Ha JIOBYllKa «KOHcjJJlIfKTa IfHTepeCOB". 1136aBHTbcSI - He 03Ha'laeT pe-
-91-

lllfTb. HenplfHSlTblM BbI30B nplfL\eT nOBTOpHO. Ho Ka}l(L\blH pa3 OT BalleH
TepplfTOplf1f 6e3 60Sl 6yL\Y 3a6lfpaTb no KYCO"KY. Pa3Be Bbl 3TOro XOTeJlIf?
CTpaTerMH KOHKypeH4MM
3Ta CTpaTemSl, 06paTHaSl npeL\b\l\yweH. Ee L\eBIf3: «Ii BCe-TaKH SI Te6S1
c.ueJIalO!» 111111 «A ThI KTO TaKOi1?!». CTpaTenul KOH.teypeHU,.H11 npeJJ,IlOJ1ara-
eT, LITO MbI 6YJJ.eM «IUpaTh 6l1uencaMI1» nepen rrpOTI1BHI1KOM, BCSlqeCKH JJ,e-
MOHCTPIfPYSI C06CTBeHHYIO CHJlY If HeYSl3BHMOCTb. Mbl nOKa}l(eM If L\OKa-
}I(eM npOTIfBHIfKY, 'ITO HaM nerKO 6e3 ero L\06pOH BOJlIf pellHTb KOH(jJJlIfKT B
CBOIO nOJlb3Y. Ha Ka}l(L\blH ero Bbma,n: Mbl L\aeM no L\eCSlTb OTBeTHblX YL\apOB.
BbI roooplfTe, ':ITQ 3TO He CTparenUI, a caMaH HaCTORll(aR BOMHa, rOHKa
BoopeHIfH. A "TO L\eJlaTb? I1HorL\a npHXOL\IfTC>I.
KCTarn, 3Ta C'IpaTenUI He OTpl1uaeTTaKoM 3aMeqaTeJIbHbIM XO)l., KaK 6JIe4>.
I1nlf XIfTpOCTb.
Heo6S13aTeJIbHO 3Ta CTpaTenUI BeeT K pa3BSl3bIBaHJfJO «BoeHHbIX JJ;eH-
CTBIfH». KorL\a npOTIfBHHK nepBbIM Ha'IIfHaeT L\eMOHcrplfpOBaTb C06CTBeH-
Hoe npeBOCXQJJ,cmo, HaM npHXOnl1TCR nOKa3aTb eMY, 11m MbI TO>Ke He JIbI-
KOM lllfThI. OH nOHHMaeT Hamy CIfJIY If CTaHOBHTC>I 60Jlee nOKJIa,n:IfCTbIM.
HaBepHoe, BbI 3aMeLIaJIl1, I:lTO eCTb JIlOnl1. 113HaLIaJIbHO CKJIOHHble K npo-
SlBJleHlf10 IfMeHHO 3TOH crpaTemlf. OHIf BeL\yr ce6S1 TaK no HeCKonbKlfM
nplf'IIfHaM:
. HM neT'le 3MOUlfOHanbHO IfJIIf IfppaUHOHanbHO peampoBaTb, 'IeM
AaBaTb XOpOllO npOL\YMaHHbIe OTBeTbl;
. Y HIfX Hlf3K1fH ypOBeHb 06meH KYnbTypbl;
. OHIf Hecyr B ce6e CJleL\bI npe}I(HIfX KOH(jJJlIfKTOB «jJaMlfJlbHOH Bpa}l(-
L\bl If rpa,n:IfUIfIf, MecTII);
-92-
..........-
. HM"Y}I(HO caMOyrBep}l(L\aTbC>I 3aC'IeT L\Pyrnx, BCer;!\a 6paTb Bepx;
. IfM CBoHcTBeHHo npeHe6pe}l(eHlfe KL\pyrHM;
. OHIf C"HTaIOT ce6S1 HOCHTeJlSlMIf 06menplfHSlToH npBKTIfKlf OTHO-
meHIfH B onpeL\eJleHHOM COUHanbHOM Kpyre;
. OHIf nOL\03pIfTeJlbHbl If HCL\OBep"IfBbI K L\pymM, oc06eHHo K CTO-
pOHe, npOSlBJISlIOIUei1 3aI1HTepeCOBaHHOCTb;
. OHIf OTTopralOT ueHHOCTH L\PYroro IfJIIf BOcnplfHIfMalOT ero nOBe-
L\eHlfe KaK oCKop6IfTeJlbHOe MSI ce6S1;
. OHI1 npMep)f(I1BalOTCR npe.n.cTaBJIeHIUI 0 conepHlllJeCTBe KaK 0
«CnpaBeroU1BOM BOHHe».
ECJII1 BbI QTO-TO 113 nepe'-lHCJIeHHOrO 3aMeTIU111 B CBoeM orrnOHeHre BOCnpl1-
HIfMaHTe 3m KaK ueHHYID IfH(jJopMBUlfIO 0 HeM. KOHe'IHO, eCJlIf OH BCSI"eCKIf
crpeMIfTC>I YHIf3IfTb Bac If npOL\eMOHCTpHpOBaTh C06CTBeHHYID CHJIy, Balli CB>ITOH
DonI' - nOCIaBI1Tb ero Ha MecTO. KaK rOBOpMTC5I, «co6aKa narrI<l1 60J1TC5I».
CrpaTeTlfSl KOHKYpeHUlf1f nOJle3HaMSI YClfJleHHSI C06cTBeHHOH n031fUlfIf.
BbI6paB 3Ty CTpaTeTlfIO, Bbl npoBOL\IfTe «IfHBeHTapIf3aUIfIO» CBOMX ClfJlbHbIX
CTOpOH If He3a,n:eHCTBOBaHHbIX pecypCOB. AKTIfBHO 3aKJIIO'IaeTe L\OTOBOpbl C
COI03Hl1KaMl1. nOlJ;KJIIOt.J:aeTe CBOit TaJIaHT, TBOp":leCKOe MbIlIIneHl1e, '-ITo6bI
Ha K=bIH Bbma,n: onnOHeHTa L\aTb L\OCTOHHbIH OTBeTHbIH YL\ap.
Bbl60p cTpaTemlf KOHKYpeHUlfIf nOMO}l(eT BaM IfrpaTb L\OCTOHHO B paM-
Kax 3aKOHa 11 npaBI1JI, ClJ;eJIaeT Bac aKTI1BHbIM B 3all{I1Te co6cTBeHHbIX I1HTe-
peCOB, TeppMTOpl1l1, CeMbl1, 6narOnOJI}"':Il1R, l1Ml1)])Ka.
CTpaTemH KOMnpOMMCCa
3T0 crpaTemSl «B3aIfMHOH YCTynKIf». OHa BbI61fpaeTCSI, KOrL\a ClfJlbl CTO-
pOH npl1MepHO OlJ;l1HaKOBhI, 11 Heo6xQJJ,l1MO HaHTI1 «6aJlaHC l1HfepeCOB» Ha
-93-

Iii
,
III
I
,I'
I
II
(jJOHe «CpeL\HeH Bpa}l(L\e6HOCTIf». 3T0 TOHKaSlIf HeOL\H03Ha'IHaSl CTpaTem>J,
Tpe6ylOUJ,aSl OnpeL\eJleHHoro MaCTepCTBa If npOSlBJIeHIfSl L\lfnJIOMaTIf"HOCTH,
KOMnpOMIfCC He CJleL\yeT C'IHTaTb cnoco60M pa3pelleHlfSl KOH(jJJlIfKla.
KOMnpoMIfCC - 3TO 3Tan Ha nyrlf nOIfCKa nplfeMJIeMOrO pelleHIfSl np06J1e-
Mbl. I1HorL\a KOMnpoMIfCC MO}l(eT Ifc"epnaTb KOHcjJJlHKTHYIO CIfTyaUIfIO. 3TO
np0l1CXOJU1T np" M3MeHeHl1l1 06CTOHTeJIbCTB, BbI3BaBllIl1X HanpSDKeHHOCTb.
HanplfMep, L\Ba COTpYL\HIfKa npeTeHL\oBaJIIf Ha OL\HY If Ty }I(e L\OJI}I(HOCTb,
KaropaSl L\OJl}I(Ha OCB060L\IfTbCSI 'Iepe3 nOJlrQl\a. Ho "epe3 Tplf MeCSlua ee
coKPaTHJIIf. npeL\MeT KOH(jJJlIfKTa Ifc"e3.
KOMnpoMlfcc If MeeT aKTIfBHYIO If naCCIfBHYIO (jJOPMbI. AKTIfBHaH (jJopMa
KOMnpOMlfcca MO}l(eT npoSlBJISlTbCSI B 3aKJIIO"eHIfIf "eTKIfXL\oroBOpOB, npH-
HSlTI1I1 KaKHX-TQ 06SI3aTeJIbCTB 11 T. II. naCCI1BHbIM KOMIIpOMI1CC - 31'0 He
I:lTO l1Hoe, KaK OTK:a3 CTOpoH OT aKTMBHblX JJ,ei1CTBI1M B C03lJ.aBIIIJ1XCR YCJlO-
BIfSlX. naCCIfBHblH KOMnpOMHCC - 3T0 BpeMeHHoe nepeMlfplfe. B npe.nbI-
L\YIUeM nplfMepe KOMnpoMIfCC Me}l(L\Y L\BYMSI COTpYL\HIfKaMIf COCTOI\JI B TOM,
I:lTO HHKTO 113 HliX He npe.n.npJ1HI1MaJI HJ1 npSlMbIX, HI1 KOCBeHHbIX aKTI1BHbIX
L\eHCTBIfH no OTHOlleHlf1O L\Pyr K L\Pyry. 'lepe3 Tplf MeCSlua L\OJl}l(HOCTb, Ha
KOTOPYIO OHH npeTeHL\OBanlf, 6bma COKpaIUeHa, KB}I(L\bIH OCTancSI nplf CBO-
I1X I1HTepeCax, a OTcyrcTBl1e HeH}')KHbIX «6aTaJII1M» n03BOJUUlO coxpaHMTb
Me)l(,.!l)' HI1MJ1 HOpMaJIbHbIe OTHorneHIUI.
MHor.na MblL\OCTHraeM KOMnpOMlfcca Ha OCHOBe HeBepHblX 06pa30B KOH-
cjJJlIfKTHOH clfTyaUIfIf. OL\IfH nOHI\JI Ql\HO. L\PyroH - L\pyroe. Ho TO. 'ITO OHIf
caMIf nOH>JJlIf, If X YL\OBJIeTBOpIfJJO. XOT!! Ka}l(L\blH IfMeJl B BMY "TO-TO CBOe.
TaKoH MHIfMblH KOMnpOMIfCC IIaeT arcpo'IKY, HO He pellaeT np06J1eMbL Ho
B «KOH4>JII1KTe I1HTepeCOB» nepeblWKa He nOMernaeT.
npIUITHO, qro C'TpaTerMH KOMnpOMI1CCa He nopU1T Me)KJIW-lHOCTHbIX OT-
HOlleHIfH. fioJlee TOro, OHa cnoco6cTByeT HX nOJlO}l(lfTeJlbHOMY pa3BIfTIfIO.

-94-
y
BbI CnpalllfBaeTe, noxo}l(a JIIf CTpaTemSl KOMnpOMlfcca Ha Topr. )Ja, KaK
roBOPHTCSI. Topr 3L\eCb YMeCTeH. <,Tbl - MHe, SI - Te6e» - TaK p0}l(L\aIOTCSI
B3alfMHbIe YCTynKlf.
L\JISI peanlf3aUIflf 3TOH crpaTeTlfIf He06xOIIlfMO C03L\aTb nOJle MeH, CO-
CTO>JIUee 1f3 YCTynOK, Tpe60BaHlfH If npeL\JIO}l(eHIfH. 'leM 60Jlblle B BalleM
nopT(jJeJle 6YL\eT BCTpe'IHblX npeL\JIO}l(eHIfH, TeM 60Jlblle BCpOSlTHOCTb L\O-
CTH}I(eHIfSl KOHCTPYKTIIBHOro KOMnpOMlfcca.
CTparenlJl COTpYAHWieCTBa
)JeB1f3 3TOH crpaTeTlfIf: «TbI - XOPOll, If SI XOPOll, Mbl C T060H YB3}I(ae-
Mble JIIOL\If!» <l>YHL\aMeHT 3TOH crpaTeTlfIf  nplf3HaHlfe UeHHOCTII HallMX
arHOlleHHH C onnOHeHTOM. n03TOMY Mbl L\YMaeM If 0 CBoeM. If 0 ero 6J1are.
nplfHIfMaSl TOT (jJaKT, "TO Halllf pa3MblwneHHSI MOryr 6bITb 01l1f60'IHbIMIf
MIf HenOJlHbIMIf. B 3TOM cJlyqae Mbl Bcer.na OXOTHO BblcnyllaeM L\PYroro.
6bIBaeT, I.{TO Halli npOTI1BHI1K JJ,eMOHCTpJ1pyeT CTpaTenno <<JIO}l(}{oro co-
rpYL\HIf'IeCTBa». OH L\eKJIaplfpyeT ueHHOCTb HallHX OTHOlleHIfH If aKTHBHO
HaBSl3bIBaeT HaM CBOIO n0311IU11O no npHHUl1IIY «Bce 31'0 ruUl TBOerO)l(e 6JIa-
ra». Y Hac eCTb CBOIf npeL\CTaBJIeHIfSl 0 C06CTBCHHOM 6J1are, KOTopble onno-
HeHTOM He npIfHIfMaIOTCSI. ECJlIf Bbl nonanlf B TaKYIO CHTyaUlf10 - Bocnplf-
HMMaHTe nOBeL\eHIfSl onnOHeHTa 6e3 oueHKIf, KaK UHljJOpMO/{UIO 0 ero JIIf,,-
HOCTHblX OC06eHHOCT!!X.
KroKeTCSI, "TO crpaTeTlfSl COrpYL\HIf"eCTBa - caMaSl nyqllaSl, caMaSl 3(jJ-
(jJeKTIfBHaSl, HO... OHa O'IeHb HenpoCTa L\JISI peanlf3aUIfIf. Bo-nepBbIX, eCJlIf
npeD.MeT KOH.pJ1l1KTa l1MeeT )l(M3HeHHO Ba:>KHOe 3HaqeHl1e .[(.TIS! HaC l1JI11 Ha-
rnero onnOHeHTa 7 TO 0 COTpYJJ.Hl1QeCTBe He MO)l(eT 6bITb 11 peQl1. 3a «)1(11-
Boe», «CBoe, pOL\Hoe» Bbl 6YL\eTe 6opoTbcSI L\aJKe C 6J1lf3KlfM L\PyroM. BbI
MO}l(eTe COTpYL\HIf"aTh JIlfllb B TOM, B "eM rOTOBbI MTH Ha YCTynKIf.
-95-

II
I
BO-BTOpblX, L\IfHaMHKa CTpaTernlf COrpYL\HIf'leCTBa O"eHb cJlo}I(Ha. CTO-
pOHbI MOryr H 60poTbcSI L\pyr C L\pyroM, If YCTynaTb, HO Ha (jJOHe B3alfMHOii
nplfSl3HIf If nOHIfMaHIfSl UeHHOCTH OTHOlleHIfH. 3L\ecb O'leHb TOHKBSI 3MO-
UlfOHanbHaSl rpaHb: HHO npoHTIf "epe3 3aBecy06HL\ If pa3L\pa}l(eHIfH, 'lTO-
6bl COBMeCTHbIMIf YCHJlIfSlMIf pelllfTb np06J1eMY.
rnaBHoe - nOHI1MaTb, QTO ClpaTenUI COTPYJJ,HI1t.J:ecma B03MO:>KHa JII1111h
Toma, Koma CTOpOHbl nOHIfMalOT o6114Hocmb np06J1eMbl If <pOBHO 3a1fHTe-
peCOBaHbl B TOM, 'lT06bl IfHTepeCbI 060lfx 6b[JI1f yqTeHbl nplf pelleHlf1f KOH-
(jJJlIfKTa.
,I
I
'II
Ynpa}I{HeHl1e 3.
CTpaTerl111 nOBe,ll,eHI1R B KOHcpAI1KTe
B03bMI1Te, nO>KaJIyi1cTa, PY1.IJ<y 11 OTBeTbTe ce6e Ha HeCKonbKO 80-
npOCOB.
1. KaKYIO crpaTernlO SI 'lall\e Bcero npHMeHSlIO?
2. HaCKOJlbKO OHa 06bI'lHO OKa3blBaeTCSI 3(jJ(jJeKTIfBHOH? OueHIfTe no
IISlTI16arrJIbHOH llIKaJIe.
3. KaKlfe MOIf ClfJlbHbleCTopoHbI npoSlBJlSlIOTCSI Bpeanlf3aUlflf 3TOH crpa-
Ternlf? (qTO Y MeHSI nOJlyqaeTcSI? KaKlfe cnoc06HoCTIf npoSlBJISllOTcSI?
KaK JIIOL\1f Ha 3TO pearnPYIOT?)
4. qTO L\1IJI MeHSl Ha L\aHHbIH MOMeHT SlBJlSleTCSI CJlO}I(HbIM? qTO He nOJlY-
"aeTCSI? qeMY He MOry npOTIfBOCTOSlTb? qTO MeHSI paccTpalfBaeT?
5. KaKlfe 3a,n:a"lf SI CTaBJIIO nepeL\ C060H, "Toobl TOHblle If rpaMoTHee
nei1:cTBoBaTb B Cl1"fyal..\MI1 «KOHJII1KTa I1HTepecOB»?
I
I
!
I
-96-
Ynpa}l{HeHl1e 4. IIAIOCbI I1 MI1HYCbI CTpaTerl1i1
TpeHep pa36HBaeT yqacTHIfKOB Ha nSlTb KOMaHL\ If npOBOL\HT }I(epe6beB-
KY- L\JUI }I(epe6beBKIf TpeHepy norpe6yeTCSI nSlTb KapTO'leK. Ha KB}I(L\OH Kap-
TO'lKC HHO HanlfcaTb OL\HY crpaTerlf10 ynpaBJIeHIfSl KOH(jJJlIfKTOM. JIHL\ep
KBJK!(OH KOMaHL\bl BbITaCKIfBaeT KapTO"KY If opraHlf3yeT pa60Ty B rpynne.
3an a 'la - onpeL\eJlHTb CIfTyaUIfIf, KOrL\a L\aHHaSl crpaTernSl nplfBeL\eT K yc-
!leKy, H CHTyaUlflf, Koma L\aHHaSl CTpaTerlfSl npOTHBOnOKa3BHa If onaCHa.
Ha 3anaHlfe L\aeTCSI 5 MHHyr. )Janee npeL\CTaBHTeJlIf KOMaH.I\ 3anOJlHSlIOT CBOIO
crpO'lKY CBOL\HOH Ta6J1lfUbI If apryMeHTllpoBaHHo lf3JIaralOT CBOIO n031fUIfIO.
CIpaTe"" ynpasneH"
"'"
"J6eraH""
n neRt!!
KoH LjI1II
Kct.t
Co A!IfjI!CfOO
Cmyal.\lllH, B KOTOpblXj\aHHaSI CTparerMH
n K
CIfl)<!L1MH, B KDTOp"XII'""" crparenm
HenpHM8H1otMa M11H npHMeHeHMe ee onaCHO
I1TaK, TpeTIlii mar - cjIopMHpoBaHHe CT)laTerHH ynpaBJIell1fSl KOHcjlJlHKTOM.
Ee3YCJlOBHO, OHa 6YL\eT HOCIfTb KOM6lfHHpOBaHHbIH xapaKTep. ECJlH HHIf-
L\lfaTOp TepplfTopHanbHoro KOHcjJJlIfKTa He Bbl, TO nyqlle CHa"ana npOL\e-
MOHCTplfpOBaTb 1f36eraHlfe, nOTOM nepeHTH K KOHKYpeHUIfIf, L\anee CMe-
HI1Tb fHea Ha MI1JIOCTb 11 rrepei1:TH K KOMIIpoMI1CCY.
'1eTBepTblii mar - COCTaBJIeune MaHa L\eiiCTBIlii. 3TO nOCJIeL\OBaTeJlbHOCTb
BallMXL\eHCTBIfH, HanpaBJIeHHblX Ha ynpaBJIeHlfe KOH(jJJlIfKTOM. qTO H-
HO c.nenaTb, COBMeCTHO C KeM 3TO H}')KHO c.nenaTb, KOfJJ,a 11 fne 3TO H}')KHO
73aK.35311
-97-

I'
I,
III
II
CL\eJlaTb. KpoMe TOro, Bbl paCCTaBJISleTe nplfOplfTeTbI - "TO B nepBYIO O'le-
peL\b, "TO BO Br0pylO, 'ITO B TpeTblO. HenJloxo IfMeTb 3anaCHOH nJlaH - Ha
TOT CJIyqai1, eCJII1 3anJIaHI1pOBaHHOe BaM" He npOH)leT.
B Ka"eCTBe L\OnOJlHIfTeJlbHOrO TpeHlfpoBO"HOro 3a,n:aH1fSl TpeHep MO}l(eT
npeL\JIO}l(IfTb yqaCTHHKaM L\JISI pa300pa KOH(jJJlHKTHYIO CHTyaUIfIO. 11M He-
06XOL\IfMO 6YL\eT onpeL\eJlIfTb npeL\MeT KOH(jJJlHKTa, 3MaTb BonpOCbl, npo-
HCHRlOllll1e oco6eHHocrn npOTI1BHI1KOB, 11 npelUlO:>KHTb ,lJ,lUI Ka)KjIOM CTo-
pOHbl 3(jJ(jJeKTHBHble CTpaTeTlfIf. 3TO 3aL\aHlfe MO}I(HO BbInOJlHIfTb, eCJlIf
OCTaeTC>! BpeM>!.
T
I
OEOEJlJ;EHJ1E
0606U(UR MUmepUaJI, mpeHep emKO npoZ08upU8uem om8embl HU mecmo-
8b1e 3UOUHUR.
KOHcjJJlIfKT - 3TO Bb130B, KOH(jJJlIfKT - 3TO B03MO}I(HOCTb 1f3MeHHTb CIf-
TyaUIfIO. YnpaBJISITb 3HepTlfeH KOH(jJJlIfKTa HenpoCTO, HO He06xoL\IfMO. L\1I>!
3Toro H}0KHbI 3HaHIUI.
'h06bI ynpaBJISlTb KOH(jJJlIfKTOM, Ba}l(HO 3HaTb eroL\IfHaMIfKY: 06pa30Ba-
Hlfe KOH(jJJlIfKTHOH CIfTyaUlflf, BbIoop CTpaTCTlfIf KOH(jJJlIfKTB, OTKpblTOe
CTOJlKHOBeHHe If yracaHlfe. CpeL\1f OCHOBHblX nplf"IfH KOH(jJJlIfKTa Mbl Bbl-
L\eJlIfJlIf Tplf: HeCOBMeCTIfMOCTb, HeKOppeKTHOe IfH(jJOpMlfpOBaHlfe, nepece-
qeHl1e I1HTepeCOB. PaCCMaTpl1BaJI KOH4>JII1KT HeCOBMeCTI1MOCTI1, MbI C)leJIa-
JIIf OC06blH ameHT Ha pOJleBOM KOH(jJJlIfKTe, B KOTOpoM IfCTO"HIfKOM KOH(jJ-
JIIfKTHOH 3HepTlflf SlBJlSleTCSI HeCOOTBeTCTBlfe O}l(lfL\aHIfSlM L\PYroro. Mbl
roBOplfJl1f 0 TOM, 'ITO nepBblM npaBIfJIOM npo(jJlfJlaKTIfKlf KOH(jJJlHKTa npaB-
L\bl BblcTynaeT Te3lfC «3HaH, KOMY If "TO roBOpIfTb». 113yqaSl KOHcjJJlIfKT IfH-
IIIII
I
-98-
TepeCOB, Mbl roBOplfJIIf 0 npeL\MeTe KOHcjJJlIfKTa (SlBHOM If BHpTyaJIbHOM),
ero JIOByWKaX H TeXHOJlOTlfIf ynpaBJIeHIfSl. HOH COCTaBJISllOl11eH TeXHO-
JlOWIf ynpaBJIeHIfSl KOHcjJJlIfKTOM SlBJlSleTCSI 3Tan BbI60pa CTpaTeTlfIf. Bcero
MbI BblueJII1JUI nRTb CTpaTerni1: 1136eraHl1e, npMcnoco6JIeHl1e, KOMnpOMI1CC,
)(O!-lKYpeHU\fSl If COTpYL\HIf"eCTBO. 3HaHlfe OCHOBHbIX CTpaTeTlfH nOMO}l(eT
!-laM c(jJOpMlfpOBaTb Tlf6KYlO If KOM6lfHlfpOBaHHYlO CTpaTeTlfIO ynpaBJIeHIfSl
KOH(jJJlIfKTOM B KB}I(L\OM KOHKPeTHOM cJlyqae. Mbl roBOp1fJl1f 0 TOM, 'ITO Ifr-
HOplfpOBaHlfe KOH(jJJlIfKTa OTHOCHTCSI K CTpaTeTlfIf lf36eraHHSI. A Half60Jlee
nOJle3HaSl L\1ISI YClfJleHIfSl co6cTBeHHoH n03lfUIflf cTpaTeTlfSl - 3TO KOHKY-
peHuHSI. OL\HaKO eCJlIf IfCnOJlb30BaTb TOJlbKO OL\HY ee, TO KOH(jJJlIfKT MO}l(eT
CTaTb HeyrrpaBJ1ReMbIM.

J],eJlb - HayqHTb yqacTHHKOB CHCTeMHO pa60TaTb C IfH(jJODMaUlfeH H
npJlHIfMaTb ynpaBJIeH'<eCKlfe pelleHIfSl.
KOHTeKCTYaJIbHaSl MeTacjlopa - PbIuaPIf Kpyrnoro CTOJla.
KEJ1C 3.
CJ1TY AQJ10HHbIJ1 AHAAJ13:
3AAAqJ1, TIPJ1EMbI, TEXHOAOfJ1J1
COllepJKaHHe Kenca
\. MeTOL\lf'leCKlfH naKeT yqe6Horo 6J10Ka.
2. TecToBbIe 3MaH}!SI (BXO.L\SlT B 0611\lfH TeCTOBbIH 6J1aHK).
3. MaTeplfan MSI nanKlf yqacTHIfKa (Ha L\IfCKe).
3HAKOMCTBO
Ecnlf 3TOT KeHC IfcnOJlb3yeTcSI OTL\eJlbHO IfJIIf TpeHIfHr Ha"HHaeTCSI C Hero,
nplfMeHSleTCSI npoue.nypa 3HaKOMCTBa, onlfcaHHaH B KeHce 1.
P A3MJ1HKA
KOMaHL\aL\eJlIfTCSI Ha TPH rpynnbl. TpeHep pa3L\aeT KB}I(L\OH rpynne CBOIO
'!aCTb 3arMKIf'. BpeMSI 06cY}l(L\eHlfSl - 3 MIfHyrbl. 'lepe3 3 MIfHyThI KOMaH-
L\a 06pa3yeT 0611\HH KPyr. 3a,n:a'!a yqacTHIfKoB - Ha OCHOBe OTrMaHHbIX IfMIf
3arMOK Ha3BaTb HMSI apTe(jJaKTa KOpOJlSl Aprypa. BpeMSI 06llem o6cY}l(L\e-
HliSl - 2 MI1HyrbL EClut KOMaH.D,a «3aBI1CaeT), 1'peHep MO)f(eT TOHKO nOMO-
raTb IfM B pa3rMblBaHHH 3arMKIf.
I ABTOP 3ara,uOK - TaTb5lHa fpa6eHKo_
- 103 -

III
3.1. 6enoe nOf/OmHO-
KOK MHOlO OHO mepnum.
[f/OBO fII06BU U HeHoBucmu lopRm,
J1 mOf/bKO nenen f/emum KYOO- mo.
HOBepHo, KCOf/Htjy. (6YMOlO)
nEPBbU1 J1H<I>OPMAQJ10HHbIJ1: 6AOK:
n03J1QJ10HJ1POBAHJ1E np06AEMbI
QEPE3 AEfEHAY 06 APTE<I>AKTE
I'
I
3.2. 6blcmpoKpblflblU lOHe!/.
B30bI6f/eHHbIU KOHb u
6e3MOf/BHbIU lOpRUU porn.
0, KOK Bblp03umeneH nOCf/eOHUU B300X.
B HeM BCR BOJ/(HOcmb... (!l.b/XOHue)
TpeHep OTKpbIBaeT yqacTHHKaM KapTO"KY C H306pB}l(eHlfeM CBIfTKa C ne-
"aTblO.
CBHTOK C ne'laTbIO - 3TO CIfMBOJl rpaMOTHOH pa60Tb1 C HH(jJopMaUlfeH. OH
nOMOraeT H36eraTb OCHOBHOH nOByrnKlf, KOTOpYlO Ha3bIBaIOT L\OMbICJlaMH.
«KaK-TO KOpOJlIO ApTYPY paCCKa3anlf, '1TO COceL\ OT3bIBancSI 0 HeM He-
yBB}I(HTeJlbHO, roBOpHn, '1TO ApTyp pacnYCTHn CBOHX nOL\L\aHHbIX If He TPe-
HHPyeT BOHHOB B 60eBbIX IfCKYCCTBax. rJlaBHbIH COBeTHIfK KOpOJlSl TYT }I(e
nOL\JI YKa3aTeJlbHbIH naneu, '1TO 03Ha"ano npe.nynpe}l(L\eHHe. "fiepernCb,
KOpOJlb, - roBOpHn COBeTHIfK, - COceL\ rOTOBHTCSI K BOHHe, HHO onepe-
L\HTh ero". MOJlOL\OH If roPSl"HH ApTYP Tyr}l(e OTpearnpOBan Ha ero COBeT H
nplfKa3an CBOHM pbIUapSlM c06lfpaTb JlIOL\eH. )JeHCTBHTeJlbHO, '1ero}l(e ell1e
MO}l(HO O}l(IfL\aTb OT COceL\a, eCJlIf OH TaK OT3bIBanC>I 06 ApType?
M BOT ApTyp nOBeJl CBOHX BOIfHOB "epe3 3eMJIlf COceL\a If 6pan B nneH
HenOKopHbIX. KorL\a }I(e L\OlleJl OH L\O 3aMKa 3JlOK03HeHHoro COceL\a, TOT
BbIlleJl eMY HaBcTpe"y, HecSI B PYKax nplfBeTCTBeHHYIO '1ally. Ty, "TO nOL\a-
lOT TOJIbKO caMbIM JKeJIaHHbIM rOCTHM. "CTPaHHO, IIOqeMY OM BbIXO,lJ;HT KO
MHe C npHBeTCTBeHHOH "all!"H, a He C 6eJlbIM (jJJlaroM?" - nO.nyMan ApTYP.
OKa3anOCb, OOceL\ If B MbICJlSlX He IfMeJl BOCBaTb npoTIfB ApTYPa, H C"IfTaJI
ero L\OCTOHHbIM npaBHTeJleM.
ApTYP XOTeJl 6bInO no B03BpaIueHIflf HeMeL\JIeHHO Ka3HHTb cBoero CO-
BeTHHKa, a TalOKe Tex, KTO paCCKa3bIBaJI eMY 0 coce,n,e He6bUU11lbI, HO Mep-
JIHH npe;:J,OCTeper era: "ThI COBepIllillI OIllI16Ky, 113-3a Toro, qTO perneHHe TBoe
3.3. }/(ene3Hblu 30COB.
Ho HelD 30Kpb/mbl OOMO U Bpomo.
MeOOBblM BOCKOM
30f/umo cep014e Moe,
BeOb U HO HeM ecmb... . (neomb)
B 3TOM KeHce COL\ep}I(HTCSI 3ara.nKa 0 CBHTKe C ne"aTbIO.
I
II
I
- 105 -

I'
],
6blJIO OCHOBaHO H3.n;OMbICJIax. He CTOI1T IIOBTOpHTh ee CHona", - CKa3an 011
H nepeL\an ApTyPY 3TOT CBHTOK C ne"aTblO. KOpOJlb pB3BepHYJI CBHTOK If YBI1-
L\eJl TaM TPH H306pa}l(eHHSI. 3TO 6blJlH CIfMBOJlbI npeL\MeTOB, KOTopbIe no-
MoraJIl1 eMY BIIOCJIe.n.cTBI1H rrpl1HI1Marb perneHluI, OCHOBaHHbIe He H3 .lI.o-
MbICJlaX, a Ha rpaMOTHOH pa60Te C HH(jJopMaUlfeH.
Ho TaKOH CBHTOK 6bIJI He Y Bcex npHL\BOpHbIX KOpOJl" ApTypa. M 60Jlb-
llHHCTBO H3 HIfX IfMeJlH npIfBbI"KY npHL\YMbIBaTb, L\OMbICJlHBaTb. M BOT
0L\H3}l(L(bI npOlf30UIJla TaKaS! HCTOpHSI...»
I,
I
,I
',I
1,
I
llEPBAJI J1fP A: llPOBOKAQJ10HHAJI,
llP06AEMA TJ13J1PYlOmAJI
,
I
II
],
II
III
HHcmpYK/{UJI. .MbI nepeHOCHMCSI C BaMH KO L\BOpy KOpOJISl ApTypa H CTa-
HOBIfMCSI em npHL\BOpHbIMIf. ApTyp pellHn npOBeplfTb, HaCKOJlbKO YMHbl
ero nplf6J1lf}1(eHHbIe, CMOryr JlIf OHH OTra.naTb Tplf npeL\MeTa, H306pa}l(eH-
HblX Ha em CBIfTKe C ne"aTblO. OH BbICTaBHn nepe,1\ npHL\BOPHbIMIf TPH Kap-
TlfHbI, HaKpblTbIe nOJlOTHOM. Ha nOKpbIBanax 6bIJIO n>ITb L\bIpOK B pB3HbIX
MeCTax. '{epe3 L\bIpKlf 6bmlf BHL\HbI (jJparMeHTbI KapTIIHbL nOKpbIBano MOT-
HO npHJleranO K KapTIIHaM, If nOL\H>lTb em He 6bIJIO B03MO}l(HOCTIf.
CeH"ac BbI BHL\HTe nepeL\ c060H 3TH TPIf KapTIIHbI, HaKpbITbIe nOKpbIBa-
JIaMIf. no (jJparMeHTBM BaM HO yra.naTb, "TO H306pIDKeHo Ha KapTIIHax.
KOpOJlb ApTyp L\an CBOIfM nOMaHHbIM Ha L\OMbICJlbI Bcem 5 MIfHyr. no-
CMOTpHM, CMO>KeM nH MbI C BaMI1 ynO)KHThCII B 3TO BpeMH».
j(OMb/Cflb/. B Te'<eHIfIf 5 MHHyr yqacTHIfKIf rpynnbI OTra.nbIBaIOT, '1TO 1f306-
pB}l(eHO Ha KapTIfHaX. Ha KapTHHax 1f306pa}l(eHbI KOJleCO, Tplf CYHL\YKa If
,I
Ii
I' ,
-106-

neCTHHua. KorL\a OHH OTra.nalOT, TpeHep npOCHT OTBeTIfTb Ha Bonpoc: Ka-
KUM o6pa30M 3mu mpu u306plIJ/CeHUJI nOM02aAU Apmypy npUHUMamb 20cyiJap-
C/1l0 eHH b/e peUJeHUJI? Bee Bepclflf yqacTHHKoB 3anlfCbIBalOTCSI Ha L\ocKY.
06cy:HCiJeHue.
HacKOJlbKO 3(jJ(jJeKTHBHbIM OKa3anOCb L\OMbICJlHBaHlfe?
Bb/ooiJb/. HepeL\Ko Ka}l(L\bIH 1f3 Hac OKa3bIBaeTC" B CHTyauHH L\e(jJIfUHTa
flH<]JopMaUIfIf, n03TOMY CHTyaUIfOHHbIH aHanlf3 CTPOIfTCSI Ha L\OMbIcnax. L\1ISI
TBOpqeCTBa OHI1I1HTepeCHbI, HOlJ.]ISI rrpl1HSITHR OTBeTCTBeHHbIX perneHI1M -
HeT. Halla 3a,n:a"a - HayqHTbcSI HCnOJlb30BaTb BOJllle6HbIH CBHTOK B CHTY-
aUIfOHHOM aHanH3e. KOJleco, TpH CYHL\YKa If neCTHlfua - 3TO OCHOBHbIe
TeXH0J10ml1, KOTopbIe HaM B 3TOM IIOMOryr.
BTOPOJ1: J1H<I>OPMAQJ10HHbIJ1: 6AOK,
COAEP)I(A TEAbHbIJ1:: « CJ1TY AQJ10HHbIJ1:
AHAAJ13: 3AAA QJ1, llPJ1EMbI,
TEXHOAOfJ1J1)}
CHTyaUlfoHHbIH aHanlf3 - 3TO L\eSlTeJlbHOCTb PYKOBOL\lfTeJlSl, HanpaBJIeH-
HaS! Ha OplfeHTaUHIO B np06J1eMHOH CHTyaUlf1f If ee pelleHlfe.
OCH08HllR 3aiJaa cumyal{UOHHOZO GHWlU3G - rpaMOTHo, 6e3 I1CIIOJIb30-
BaHHSI L\OMbICJlOB pa60TaTb C HH<]JopMaUlfeH.
3aiJau cumya/{UOHH020 aHaAU3a:
1) CIfCTeMHO pa60TaTb C HH(jJopMaUHeH;
2) BbI)\eJISITb .IfH(jJopMaUHoHHbIe» H .6eJlbIe nSlTHa» B CHTyaUlfIf;
- 107 -

I
3) BbICrpOHTb crpaTernlO pelleHHSI npo6J1eMbI;
4) oueHHTb pHCKIf CHTyaUlfIf;
5) HayqHTbCSI npeOL\OJleBaTb paCXO}l(L\eHIfSI B nOH>ITIfHHOM annapaTe C
OCHOBHbIMH yqacTHIfKaMIf npouecca pelleHIf" npo6J1eMbI.
llpueMbi cumya/{UOHHOZO aHWlU3a:
. MOHHTOpl1Hr 3MOUHH;
. paH}l(lfpOBaHlfe IfCTO"HIfKOB IfH(jJ0pMaUHIf.
TexHoAozUU cumya/{UOHHOZO aHWlU3a:
. «KoJIeco»;
. «Tpl1 CYH,LJ;YKa»;
. <JlecTHl1ua».
TeXHOAOrlUI «KOAeCO)}
110 M3JIaraTh co6cTBeHHbIe .lI,OMbICJIbI, OrraCeHJHI, ':lYBcma, )),aJKe npl1XOJUl-
Ul}le B rOJlOBY BaplfaHTbI pelleHIfSI. OCHOBHaSI JlOBYllKa 3Tom :)Tana - no-
}lCK pelleHH'" npHHSlTlfe pelleHHSI. 
OnlfcaB npo6neMY, BbI o606II1aeTe IfH(jJopMaUlfIO: «HTaK, Ha nepBbIH
B3rJ1AA np06J1eMa 3aKJIIO"aeTC" B TOM-TO. Ha L\aHHOM 3Tane " C06lfpalOCb
peUlaTb ee TaK-TO». 3TO - «TYMaHHaSI (jJopMynlfpOBKa» np06J1eMbl.
War BTOpOH - «nOHCK clIaKTOB». 3a,n:a"a 3Tom llara - L\aTb HeCKOJlbKO
qe'fI{MX OTBeTOB H3 BonpOCbI:
. B '1eM KOHKpeTHO npOSlBJISleTCSI np06J1eMa?
. '{TO SI 0 HeH 3HalO?
. '{TO 0 HeH 3HalOT L\Pyrne?
. '{em SI 0 HeH He 3HalO? KBKOH IfH(jJopMaUIfIf MHe He XBaTaeT?
WarTpeTuii - «OnpeJleJlellue np06J1eMbl». Balla 3a,n:a"a Ha 3TOM llare-
L\aTb npo6J1eMe n03lfTlfBHYIO (jJOPMYJlIfPOBKY.
OplfBeL\IfTe HeCKOJlbKO BaplfaHTOB orBeTa Ha L\Ba Bonpoca:
. OO'leMY SI CTOJlKHYJlCSI C 3TOH npo6J1eMOH?
. 'ITO 6YL\eT, KOrL\a Y MeHSl 3TOH np06J1eMbI He CTaHeT?
OTBeT Ha nOCJleL\HIfH Bonpoc ("TO 6YL\eT, eCJlIf np06J1eMbI He CTaHeT?) -
3TO 06pa3 pelleHHOH np06J1eMbI. BaM HHO COOTHeCTH 06pa3 pelleHHOH
np06JJeMOH C BepmITHbIMH rrpHQI1HaMI1 ee IIOSlBJIeHH5L
OnpeL\eJleHlfe np06J1eMbl - caMbIH B3}I(HbIH llar, nOTOMY "TO, eCJlH npo-
6J1eMa C(jJOPMYJllfpOBaHa npaBMbHO H n03HTlfBHO, K BaM nplfL\eT "CHOCTb
OTHOClITeJlbHO TOm, B KaKOM HanpaBJleHHH np06J1eMY pellaTb. MO}l(eT 6blTb
TaK, t:ITO BbI YBI1)lI1Te, ':ITO H3 caMOM n.eJIe I1MeeT MeCTO He OJI,Ha, a nBe illU1
HeCKOJlbKO npo6J1eM, KOTopbIe JlY}l(HO pellaTb nOCJleL\OBaTeJlbHO MIf na-
panneJlbHO. B 3TOM cJlyqae paCCTaBbTe nplfOplfTeTbI: C pelleHIfSl KaKOH npo-
6J1eMbI BbI Ha"HeTe B nepBYIO O"epeJlb?
IIII
II
)JaHHaSI TeXHOJlOTlf" pa3pB60TaHa Ha OCHOBe nplfHUlfnOB, npeL\JIO}l(eH-
HbIX MHHOM EaCMYPOM, I1I1CIIOJIb3yeTCH B CI1T)'allIUIX, KOr.na I1MeeTCSI «He-
pellaeMaJl np06J1eMa». CaMoe rnaBHoe B 3TOM cJlyqae - He HCKaTb BbIXOL\, a
nopa3MbIlllnSlTb, L\eJlaSl nOCJleL\OBaTeJlbHO BoceMb mamB. TaKlfM 06pa30M BbI
CMO}((eTe nI1CUI1I1JII1HHpoBaTh co6CTBeHHbIe MbICJU111 MbICJIH qJIeHOB BarneH
KOMaHlIbI.
TpeHep plfcyeT KOJleCO, H3 ueHTpa KOTopom IfL\YT BoceMb cnHU. nOJlY-
qaeTCSI BoceMb ceKTopOB, illIH BoceMb maroE.
B 3TOM KOJ1ece BoceMb CIU1U, II03TOMY HarneMY MbIlillIeH1110 rrpe.n.CTOHT
CL\eJlaTb BoceMb llamB.
War nepBbIii: «1YMaIlHa" coryalllf"». OCHOBHaSI 3ana"a - onlfcaTh npo-
6J1eMY TaK, KaK BbI ce6e ee npeL\CTaBJISleTe Ha L\aHHbIH MOMeHT. 3L\eCb MO}l(-
-108-
-109-
II

'I,
I
I
,
Ular "eTBCpTblii - «C03L\aHHe nOJlSlll.l\eii.. 3m M03roBOH lllTypM. Bce
IIoceTI1Bllll1e Bac Men Heo6xo,l(I1MO 3aIU1CbIBaTh, He KpHTHK)'SI 11 He oueHH-
BBSlIfX peanIfCTlf'!HOCTb. Balla 3a,n:a"a - Ha6paTb KaK MO}l(HO 60JlbllC lI.l\eH.
B KOHue 3TOro llara Y Bac L\OJl}I(HO 1f3MeHHTbCH HaCTpoeHIfC - nOSlBIfTCH
"YBCTBO nepcnCKTIIBbI.
mar IDITblii - «Ol\eHKa H OTiiop.. 3a,n:a'!a llara - onpeL\eJlHTb KpHTepHIf
OT6opa HL\CH If OUCHHTb peanIfCTH"HOCTb KB}I(L\OH 1f3 HIfX no BbmeJlCHHblM
KpHTepHHM. OCTaBbTe 2-3 pa60'!lfc II.l\CIf.
mar mecToii - «06pa3 pemeHHSI.. 3a,n:a'!a llara - npOL\YMaTb CUCHa-
plfH npaKTIf"CCKOH peanlf3aUIflf Half60Jlec peanlfcTH'!HOH HL\CIf. OnlfcaTb
MeponplfHTHSI, llam, KOTopbIe BaM npeL\CTOHT CL\eJlaTb Ha nyrlf pelleHIfSI.
mar CeL\bMOii - .CocTaBJlellHe nJIaHa L\eHCTBHii.. 3a,n:a"a llara - COCTa-
BHTb KOHKpeTHbIH 11 qeTKHH nnaH lleHCTBI1H. HarrpaBJIeHHbIH Ha npaKTH-
"CCKoe BOnJIOIl1CHlfe BbI6paHHOro CUCHaplf". L\JI" YL\06CTBa 3anOJlH"eTCH
Ta6nlfua.
I'
II:'
'Im"l"'HO <:l\enaTb? Kro6yAeT3T\1M KarAS 3ro "1"'00 KaKHM 06pa30M",0 rAO?
CmtCO' JaH"""TbC<i! rJ\eJ1aTb? ,IJ,e11arb? 0603Hi3...aeT MecTO
. Bo3Jle""'llOfo Bo3Jle""'llOfo Bo3Jle""'llOfo npoBeAeHR
.AeGTBM, ME!ponpMRTMSI ME!ponpMSlTMSI ME!ponpIUIn1S1 """",","",(1111"
HeOOXOJ\HMblX AIlS! (/\B"G","') npocraBJlSlIOTCSI Bblm1CblBaIOTCSI AeCTBJ.1S1)
pean"33\111" OOSIBflsteTCSI KOHKpeTHbie cpolG1 HOOOXOJll1Mble
3a.QYMaHHorO 0III0ICfBBIf100 MCIlOJ1HetfJ.1S1 qJeACTaa. pecypc".
JHjO cxeMbI
111
I
mar BOCbMOH - «)JeiicTBH" H HX OI\eIlKB'>, 3TO llar npaKTIf"ecKoH pea-
Jllf3auHIf If nOCJlc.nyIOIl1eH OUCHKIf L\eHCTBIfH. nocJle L\OCTIf}l(CHIfSI pe3YJlb-
TaTa nOJle3HO 3a,n:aTb cc6e HeCKOJlbKO BonpocoB:
,
I
II
- 110-
.....
. )JOCTHrHyr JlIf O}l(lI.l\aCMbIH pe3YJlbTaT?
. KaKlfc TpYL\HOCTH BCTpCTHJlHCb B npouecce peanlf3aUIfIf cucHapHSI?
. Bee JlIf TPYL\HOCTIf 6bIJIlf yqTeHbI BHa'!anc? ECJlIf HeT, TO nO'!CMY?
. KaKlfc IfHTepeCHbIC OTKpbITHSI 6bIJIlf CL\eJlaHbI B npouccce peanlf3a-
11HIf cueHaplfSl?
. 'ICMY BaC MO}l(eT HayqHTb 3TOT OnbIT?
Ynpa>KHeHl1e 1.
J1cnoAb30BaHl1e TeXHOAOrl111 «KOAeCO)}
BcnOMHIfTe HepelleHHYIO np06J1eMHYIO cHTyaUlfIO. npOaHanlf3lfPYHTe
ee npH nOMOIl1If TeXHOJlOmlf .KoJleco., 3aHocSlIfH(jJOpMaUIflO B Ta6J1IfUY.
war H
I.T""'''"'''''''' Ha IleJEbIM I13rJ1S1J1 rf)06neMa 3aIOl1O..aeT._.
2. nQMCK $aKTOB B ..eM KOtUq:IeTHO npc:»lBrnleTCSI rpo6neMa?
LiTO A 0 HeM 3HaJO?
LiTO 0 HeM 3HalOT ppyrne?
lIero A 0 HeM He 3Hi3.1O? KaKoo M MHe He XBaTaeT?
3. OnpeAeJJeHMe rlO'!eMy SI CTOnKHyJ1CA C :aTOM npo6neMc:ji?
noo6"""'" 'iTO 6v,Aer, KorAa Y MeHSl :aroH bI He CTalieT?
4. Co3.QaHHe nOJlH H LiTO MO)I(HO C',Ae11aTb, 'I1"06b1 peuIt1b 3rY I'1>Q6neMy?
S. OHK3.11 OT6op no KaKI1M I<pKTeP"lRM SI 6YAY OT6Mparb paOO'il1e H.qe101?
Pa6o'iI1MI1 a.tJ].eSIMIIJ SlBllHIOTCS!:
6. 00pa3 peIL<iH"" LiTO I-MICI-CI <;AeJlaTb, ...106b1 pa60ttasI a.t,AeSI wIla peal1Ha?
7.nl18H KTO MHe nOMo:t:.eT'l
KorAi3.:aro we neIlaTb?
Kat::a.1e pecypcbI Hy.t(HO b?
8. BblBO.Q.bI LjeMv MeHSI HaylI1JJa pa50ra C TexH0l10rneM KOl1eca?
-111-

I
I
II
TeXHOAorlUI «Tpl1 CYHAYKa» (oqeHKa pI1CKOB)
HepeL\KO CIfTyaUIfOHHbIH aHanlf3 CTpOHTC" Ha TeXHOJlOrlflf TPex CYHL\Y-
KOB, HJlIf OUeHKIf pIfCKOB. OCHOBHbIe BonpoCbI, KOTopbIe CJle.l\YeT 3a,n:aTb ce6e
npl1 HCII0J1b30BaHIU1 3TOH TeXH0J10rHM:
. KaKlfe nOCJleL\CTBHJI nOBJIe'leT BonnOIUeHlfe 3TOH lfL\eH?
. 'leM MbI pHCKYeM, BbI6lfpaSl 3TOT nyrb?
Ho nOCJleL\OBaTeJlbHO HanOJlHHTb IfH(jJopMaUlfeH TPH CYH.nyxa.
QT06bI HanOJlHIfTb nepBbm cYHJIYK, JlY}l(HO OTBeTllTb KaK MO}I(HO nOL\p06-
Hee Ha Bonpoc: "ECJlIf MbI HL\eM no 3TOMY nyrlf. eCJlH MbI nplfHIfMaeM 3m
pelleHlfe, KaKlfe HenplfSlTHOCTlf If ywep6bI B nplfHUlfne MOryr Hac O}l(IfL\aTb?,)
'lT06bI HanOJlHIfTb BTOpOH CYHJIYK, HO oueHHTb peanbHYIO yrp03Y
Ka}l(L\oro plfCKa, cOL\ep}l(aIUerocSI B nepBoM cYH.l\YKe, C(jJOpMlfpOBaTb B03-
MO>KHbIH «HeraTMBHbIH cU,eHapl1lh> pa3BI1TlUI C06bITJ1.H:
. qro HaM rp03HT, ecJlIf CJlyqHTCJI, npolf30HL\eT ...? HJlH: qTO caMoe
CTparnHoe MO>KeT rrpol130HTH, eCJ111 ...?
. HaCKOJlbKO peanbHO, "ro npolf30H.neT 3m?
TpeTlfH cyHiI,YK 3anOJlHSleTCSI "npOTlfBOMIfJlMIf». MeTOL\OM "M03roBoro
urrypMa» BaM H)l)KHO HaHTl! cnoco6bI 3aII1.I1TbI 11 npoTHBon.eHCTBIUI «Hera-
TMBHbIM CUeHapH5IM»:
. qTO MO>KHO c.neJIaTb, eclUt: np0I13oitn:eT, CJ1YQHTCH ...?
. ECTbJlIf Y Hac peCYPCbI HJlIf CTPaxoBKa, eCJlIf npOlf30H.neT ...?
ECllM «IIpo111BOB)lHe» He HameHO lJ.]IH 70% «Hera.rHBHbIX CUeHapl1eB»,
TO nOTeHUlfanbHoe pelleHlfe "pe3BbI"aHHO plfcKoBaHHo. 30% plfCKa L\ony-
CTHMO. OL\HaKO 6bmalOT CHTyaUlfIf If pelleHHSI, no OTHOlleHlf1O K KOTOpbIM
cnpaBCL\1IHBO If aKTyanbHO KpbmaToe BbIpa}l(eHlfe: "PIfCK - 6J1aropOL\HOe
n.eJIo».
II
- 112 -
.......
Ynpa>KHeHl1e 2.
J1cnoAb30BaHl1e TeXHOAOrl111 «Tpl1 CYHAYKa)}
BcnoMHHTe CHTyaUIfIO, Tpe6YIDIUYID oueHKIf pIfCKOB, If 3anOJlHHTe no-
CJleL\OBaTeJlbHO Tplf cyHL\YKa.
[1epI!I>i.i CI'II\YK (HanonH"""'" pvcKatMI
STOpoM cyH.IWK {Han011HSlefe1:l peaI1bHblMM
yrpo;«alOLJ..IIo1MM CI.1eHapMSlMM pa3BKT
c:06wM M
TpentM CI'II\YK
(H8/lOf1HSl8TCSI- BOMIt_)
Bawepell.KH1e
BbiBO,l1bl
'iTO n.rJ(])({)Il), B npMHW1ne, MoxeT nprnt3(jfnt?
IfJoo1e M3 PMCKOBpeanbHbI?
KaI(lllM MO:«eT OOTb caMbiM JJ,eCTpyKH1BHblM Cij€Hapt1 peaI1\.13i'11.\101M
bH"'"
'iTO MO)l{HO t,AeJJaTb. 'lT06b1 npeJWTBpantTb p,ecypym1BHoe pa3BMT1fe
coGbintH Ml1\.1 n eM'{!
60Ta C TexHOJIOf11et1 tpeX C
Lje MeHSIH
?
T eXHOAOrl1fl « AecTHl1qa)}
(C03AaHl1e o6I1\ero TepMI1HOAOrl1'leCKOrO nOM)
)JaHHaSl TeXHOJlOrlfSl n03BOJlSleT C(jJopMlfpoBaTb eL\lfHoe MSI Bcex "JleHOB
KOMaHL\bI nOHIfMaHlfe KJlIO"eBbIX xapaKTepHCTHK H pe3YJlbTaroB pa60TbI.
Oplf peanlf3aUIflf L\aHHOH TeXHOJlOrlf1f IfCnOJlb3yeTCJI npHHUHn KOHKpeTIf-
3alJ)1l1: lJ.]ISI KIDK.D.oro IIOHHTIDI COCTaBJHJ:eTCSI «IIone xapaKTepI1CTI1K» orpa-
JKalOIIIee IIOHI1MaHl1e IIOHSITIUI Ka)Kj],bIM qJIeHOM KOMaHll.bl. naCJIe 3TOro
KOMaHL\a (jJopMIfPyeT 06llee onpeneJleHlfe nOHSlTIfSI.
'lro6bI nOL\HSlTbCSI no JleCTHlfue, HHO nOCJleL\OBaTeJlbHO npOHTH nSlTb
cryneHeK.
83al(.3538
-113-

II
,II
nepBa" cryneHbKa: '-ITO 3TO TaKOe? HHO 3anlfCaTb KaK MO}l(HO 60JlbIU
BaplfaHTOB OTBeTOB. e
BTOpa" CTyneHbKa: '-ITO BbI IfMeJlIf B BHL\Y? HHO 3anlfCaTb KOMMeHTa_
plfH K Ka)l(L\OMY BaplfaHTy OTBeTa.
TpeTb" cryneHbKa: B '!CM pa3nIf'!IfSl? HHO 3a(jJIfKClfpOBaTb nplfHUIf_
IU1aJ1bHbIe OTnHQIUI B KOMMeHTapIUIX.
qeTBepTaH cryneHLKa: B "eM CXOL\CTBO? HHO 3a(jJHKCHpoBaTb nplfH-
UHnl13JIbHble CXOD,CTBa B KOMMeHTapIUIX.
nSITIUI CTyneHbKa: HOBoe 06lUce onpeL\eJlCHHC. HHO COCTaBIfTb pa3-
BepHyroe 06llce onpeL\eJleHHe nOHHTIfSI C yqeToM If pa3nH"1fSI H CXOL\cTBa B
KOMMCHTapIfSlX.
I'
Ynpa>KHeHl1e 3. J1cnoAb30BaHl1e TeXHOAOrl111
« AecTHl1qa)}
HncmPYK/{UJ/. Pa3L\eJlHTeCb Ha Tplf rpynnbI. C IfCnOJlb30BaHlfeM TeXHO-
nOrHI1 <JlecTHHua»
. ncpBaSI rpynna (jJopMHpyeT pa60'!ee onpeL\eJleHIfC nOHSlTlfH «IfHI1-
UHaTHBHOCTb»;
. BTOpaS! rpynna (jJopMlfpyeT pa60"ce onpeL\eJleHIfC nOHSlTIfSl «OT-
BeTCTBeHHOCTIV> ;
. TpeTbSl rpynna (jJopMlfpyeT pa60"ec onpeL\eJleHIfC nOHHTIfSl «TBOp -
qeCTBO» .
I
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I
 I,
OOHSlTlfe, Ha,n: onpeL\eJleHHCM KOTOporo BLI pa60TaCTe (nOL\'!cpKHIfTe):
<HHI1lU1arnBHOCTb». OTBeTCTBeHHOCTb», «TBOpl.leCTBO».
-114-
Q1
2
3
'lro /VI' BaC ... (noHs""e)
Han BHOCTb aTD... KaK MO::t;HO 60nbWe B3 OTBeTOB
TO  .MeID BBI1J1Y, KOrl\ilroooplO ... (no""",e) "'o...?
Han 'ITOAMMeKJ8 ,KOI;I:¥lrOB c<-3TO...»
KaK.e npI1Hl1I1nHaJ1bH"e paan.4'" ecn. B 3T\1X 4>oPMynHpoB<3X?
HanpMMep, C OAHQM crOpoobl, MHMltUantBHQCTb OOIU1M3.eT(: KaK...
C ,opyrC>M crOpoobl, MHMuwmtBHQCTb nOIU1M(leT()IlCaK...
c - em bI MHMltKffi1BHOCTb nQHMMaBTCSI KaK...
KaK.e np.Hl1I1n>1311bH"e CXOACIea ecn. B 4>opMynl1jlOB<3X?
Han . BHOCKonbK nOHMM8.eTCSlICaK...
Pa6o<ieeon MHSlTHSI
lieM Hac TexHOIlOl1teM?
4
5
BoJ
0606mEHJ1E
0606U(llJ/ MamepUllJl, mpenep '1emKO npo206apu6aem om6embl na mecmo-
6ble 3atJanUJ/.
CIfTyaUHoHHbIH aHanlf3 - 3TO npouecc pa60TbI C npo6J1CMHOH clfTya-
UlfeH. MLI CIfCTeMHO pa60TaeM C IfH(jJopMaUHcH, 0UcHIfBacM pIfCKIf, BbI-
crpaHBacM crpaTernlO pellCHHJI npo6J1CMbI. MbI OTXOL\IfM OT KJlaCclf'!ecKoH
PYCCKOH CXCMbI «KTO BIfHoBaT? '-ITO L\enaTb? C "cro Ha"aTb?» H Ha"HHaCM
aHanlf3 C onlfcaHIfH np06J1eMLI. '-IT06LI clfTyaUltoHHbIH aHanlf3 6bIJI 3(jJ(jJeK-
TlfBHLIM, Hco6xOL\IfMO oCYlUecTBJlSlTb MOHIfToplfHr 3MOUltH, "T06bI Halllf
'!YBCTBa If }I(eJlaHHH He TyMaHHJ11f pa3YM. B npOTHBHOM cJlyqac MbI plfcKyeM
nplfHTIf K HeBepHbIM BbIBOL\aM. B HalleM apceHanc eCTb Tplf TeXHOJlOTlfIf -
- 115-

III
«KoJIeco», «TPH CYHlIYKa>) J1 «JIecTHHU3». MbI 3HaeM: lJ.JUI TOrO Qro6bI pe-
lllfTb np06J1eMY, HO YBlfL\eTb 06pa3 pe3YJlbTaTa. 003TOMY MbI 3a.naeMC
BOnpoCOM: "TO 6YL\eT, KOrL\a Y MeH" 3TOH npo6J1eMbI He 6yL\eT? OueHIfBaSl
pIfCKIf, MbI HanOJlHSleM L\Ba CYHJIYKB IfH(jJopMaUlfeH 0 pHCKax H yrpo}l(alO-
IUHX cueHaplfSlX, a B TPeTIfH CYH.nyK CKJlBL\bIBaeM npOTHBOMIfSI. A "T06bl
TOBOpHTb C COTpYL\HIfKaMIf Ha OL\HOM Sl3bIKe, MbI npOXOL\lfM nSITb CTyTleHeii
TeXH0J10nU1 <JlecTHl1ua».
KEJ1C 4.
3<I><I>EKTMBHMI KOMMYHMKAQIDI
PYKOBOAMTEMI M COTPYAHMKA:
TPAHCAKQMM,MOAEAM,PE3YAbTAT
Iii I
,I
I
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IJ,eJlb - nOKa3aTb PYKOBOL\IfTeJl"M OCHOBHbIe npWllfHbI HapyrneHHH KOM-
MyHHKaUlf1f H C(jJOpMlfpOBaTb HaBbIKIf pe3YJlbTaTlfBHoro B3B1fMOL\eHCTBIfH C
COTPyL\HHKaMIf.
KOHTeKcryaJIbHa" Meratjlopa - J>bIuaplf Kpymoro CTOJla.
CO,l\ep}l(3HHe Keiica
\. MeTOL\If'leCKIfH naKeT yqe6Horo 6J1oKa.
2. TecToBbIe 3a,n:aHHSI (BXOL\SlT B 061l1lfH TecToBbIH 6J1aHK).
3. MaTepHan MSI nanKIf yqacTHIfKa (Ha L\lfcKe).
3HAKOMCTBO
ECJU13TOT KeHc I1CIIOJIb3}'eTCSI OTD,eJIbHO HJII1 'IpeHI1Hf HaQI1HaeTCSI C Hero,
IfcnOJlb3yeTcH npoueL\ypa 3HaKOMCTBa, onlfCaHHB>I B KeHce \.
P A3MJ1HKA
KOMaHL\aL\eJlHTCH Ha Tplf rpynnbl. TpeHep pa3L\aeT KB}I(L\OH rpynne CBOIO
"aCTh 3ara.nKlf'. BpeMSI 06ceHIf" - 3 MIfHyrLI. Qepe3 3 MIfHyrLI KOMaH-
L\a 06pa3yeT 06I1l1fH Kpyr. 3a,n:a"a yqacTHIfKoB - Ha OCHOBe O'ITa.naHHblX HMIf
3ara.nOK Ha3BaTb If MIl apTe(jJaKTa KOpOJlSl ApTypa. BpeMSI o6ll1ero 06ce-
HUH - 2 MI1Hyrbl. ECJU1 KOMaH,Ll,a «3aBI1CaeT», 'IpeHep MO}((eT ToHKO IIOMO-
raTb 11M B pa3ran.bIBaHIU1 3ara.n.KH.
I ABTOP 3ara,n,OK - TaTMIH8 fpa6eHKO.
- 119-

II
4.1. HeOSUJKHbI PY/(u
Bpo/ljolOm JKU3Hb MOIO so/(Pyz ocu.
[Hooono nocnywHo. mJlzyoe-nnocmuoHo
11 sopyz -
BMecmumeneH, zny6o/(, HononHeH. ([ocyO)
nEPBbIJ1 J1H<I>OPMAQJ10HHbIJ1 6AOK:
n03J1QJ10HJ1POBAHJ1E np06AEMbI
QEPE3 AEfEHAY 06 APTE<I>AKTE
I
I
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I
4.2. D, 3mo oyscmseHHocmb,
"mo xonooum. ocseJKoem, 6oopum,
113HeMozolO 6e3 Hee -
To/( cywum, mo/( zopum.
MonlO - noooiime! (Booo)
TpeHep OTKpbIBaeT Y'IaCTHIfKaM KapTO'lKY C H306pa}l(eHlfeM 'fallH
fpaanSl.
,,'falla fpaanSl - OC06bIH CIfMBOJl. fOBOpruIlf, "TO Tar, KTO nplfry6lfT 1f3
Hee, IIOJIY1.JHT I1CUeJIeHl1e 11 6eCCMeprne. 113BeCTHO TalOKe, IJTO )J,3)1(e rrpo-
CTaJI BOJJ.3, H3JU1T3SI B ::H}' qamy, CTaHOBHTCH I1CTOQHI1KOM rrpoHCHeHI1H CQ-
3HaHH5L.
Ha nOIfCKIf '{alllf fpaanSl OTIIpaBJI>IJlIfCb MHome pbIUaplf. ECTeCTBeHHO.
'1TO nonYJlSlpHOCTb 3TOro CIfMBOJla If JlereHL\bI 0 HeM nopOL\IfJlIf orpOMHoe
KOJlIf"eCTBO nOMeJlOK. HeKOTopbIe, L(yMaSl, "TO 06J1a,n:aIOT 'falleH, nplfry6-
JIIDII1 113 Hee npocT)'1O BO,lI,y, 11 Y HHX IIOHBJISlJIaCb }'BepeHHOCTb B TOM, ':ITO
KIDK,II,Oe I1X ,lJ,eHCTBl1e, CJ10BD, perneHl1e - rrpaBlUIbHO, I1CTHHHO. KOHellHO,
KaK }I(e MO}l(eT 6bITb HHa"e, eCJlIf OHIf nlfJllf H3 caMOH '{alllf fpaanSl?! OHIf
Ha'lIfHanlf B 3T0 HCKpeHHe BeplfTb, OL\HaKO JlI060H 3L\paBOMbICJI>IIl1IfH '1e-
JIOneK, nOCM01])eB Ha HI1X, Mor 6bI CK33aTb: "HeT, OH HHKorn.a He IIHJI "3
'falllf fpaan>I!" TaK L\eHCTBOBana nOMeJlbHaSl '{alla - OHa C03L\aBana Y '1e-
nOBeKa IUIJII03lUO rrpaBillIbHOCTI1 co6CTBeHHbIX ,lJ,eHCTBI1H 11 perneHHH.
113-3a 3TIfX nOMeJlOK B MHpe Ha"anaCb 60JlbllaSl Hepa36eplfXa. OXOTHIf-
Kif 3a 'falleH nepeKynanH L\pyr Y L\Pyra nOMeJlbHbIe KapTbI, YKa3bIBalOll1 lfe
nyrb K KJlaD:y. TOproBUbI If ClfJlbHbIe Mlfpa cero CYJlIfJlIf 60Jlblllfe L\eHbm 3a
nOMIfHHYIO 'fallY. 1-1 TOJlbKO KOpOJlbApTyp 3Han ee ceKpeT: KOJ/CObiU U3 HOC
UMeem WOHC ucnumb U3 lfawu rpaOJlfl, HD OHa CKpbJ6aemCJl om ZJIG3 oxomnUKG
U npuxooum K mOMy, "be cepo/.je omKpblmo OAJI 3HOHUU.
'I
I.
I,
I
I
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4.3. DHO He uoem...
I1/ljU, wenoem MHe semep seceHHuii.
fOe uc/(omb ee 6yoy?
HeYJKenu HO OHe?
TOM YJKe uU{Ym MHozue. (l1cmuHo)
B 3TOM KeHce COL\ep}l(lfTCSI 3ara,n:Ka 0 'falle fpaanSl.
-121-

CpeL\1f HaC eCTb Te JlIOL\H, KOTopbIe e nlfJlIf 1f3 qalllf rpaanSl, If Te, KTO
He nOKa He nHn 1f3 Hee. XOTHTe JIIf BbI npOBeplfTb ce6S1 npSlMO CeH'Iac?"
nEPBAJI J1fP A: npOBOKAQJ10HHAJI,
np06AEMA TJ13J1PYIOII:tAJI
. Balli lle(jJ nOCbInaeT Bac B KOMaHL\lfpOBK)\ 3HaSl, "TO no ceMeHHbIM
06CTO"TeJlbCTBaM B L\aHHbIH MOMeHT MSI Bac 3TO HeB03MO}l(HO. qTO
RbI eMY OTBeTllTe?
. Balli COrpYL\HIfK npoclfT Bac 0 BHeO'IepeL\HOM oTnycKe 3a CBOH C"eT,
HO ceH"ac - caMaSl roPSl"aSI nopa. qTO BbI eMY CK3}I(eTe?
. Y Bac 3aBTpa COCTOIfTCSI HeO}l(lfL\aHHaH, BHennaHOBa" npOBepKa.
H3BecTHo, 'ITO PYKOBOL\cTBO 6yL\eT C nplfcrpacTlfeM npoBep"Tb pa60-
Ty Ballero omeJla. qTO BbI CK3}I(ere CeH'IaC CBOIfM CorpYL\HIfKaM?
. BaM CTano If3BeCTHO, "TO Bawero KOJlJlery c06lfpalOTCH YBOJlIfTh. nOKa
3Ta IfH(jJopMaUHSI KOH(jJlfL\eHU\fanbHaSI. qTO BbI CK3}I(eTe CBoeMY KOJl-
nere, celiqac OH rrepe,n; BaMl1l1, B03MO>KHO, ,lJ,OrarrbIBaeTCH 0 TOM, 1..J:TO
BbI 3HaeTe 60J1bllle, qeM IIOKa3bIBaeTe.
. Ball KOJlJlera TOJlbKO "TO BbIlleJ1 H3 Ka6lfHeTa lle(jJa nocJle pa3roBOpa
Ha nOBbIlleHHbIX TOHax. OH pe3KO BbICKa3bIBaeTCSI 0 HecnpaBeMIf-
BOCTIf CYlUeCTBYlOlUeH B (jJlfpMe nOJ1IfTHKIf If nplf3bIBaeT Bac nOMep-
}I(aTb pa3roBop. qTO BbI eMY CK3}I(eTe?
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HI1KOB Barnero OTD,eJIa, OH XOlleT CHI1311Th npeMI13JIbHble CTaBKH. qro
BbI eMY CKa}l(eTe?
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CbInaeT Bac Ha Ba}I(HbIe neperoBopbI. qTO BbI eMY CKa}l(ere?
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roBOpOB C KpynHbIM KJllfeHTOM. L(o Ha'iana neperoBOpoB OCTaeTCSI
nOJl"aca. qTO BbI CK3}I(eTe CBoeMY COTPYL\HIfKY?
06C)T.JICaeHUe 6neatnJleHuu:
. Koro cpe.IUi Hac 60JIbllle - TeX, KTO III1J] 113 qanrn, J.1Jll1 Tex, KTO He IUlJI?
. l{eM OTJIJP.IaIOTCH Te, KTO He IUIJI, OT Tex, KTO IUIJ1?
Y"aCTHIfKIf rpynnbI nOJ1yqalOT Kapro"KIf C 3MaHIfSIMIf. TpeHep BeL\eT
BlfL\eOCloeMKy.
cOaepJ/CaHue KapmoeK
· Ha BalllfX TJIa3ax COrpYL\HIfK pe3KO OTBe'IaeT KJllfeHTY no TeJle(jJOHy.
qTO BbI eMY CKa}l(eTe?
· COrpYL\HIfK B HeYL\06HOe MSI Bac BpeMH OCTOpo}I(HO BXOL\IfT B Ball Ka-
6lfHeT If KJla,n:eT Ha CTOJI 3aSlBJIeHlfe 06 YXOL\e. qTO BbI eMY CKa}l(eTe?
· Ball KJlIfCHT TOJlbKO "TO C0061UlfJl BaM 0 CBQCM }I(eJlaHHIfL\OCPO"HO pac-
TqJrHyrL KOHrpaKT C BaMIf. OH 06bSlCHIfJI 3T0 reM, "TO Y Bawero KOHKy-
peHTa 60Jlee rn6Klfe If BbImL\HbIe YCJlOBHH. qTO BbI eMY CK3}I(eTe?
· Barn KOJIJIera CerO,IJ,HH SlBillICSI CJlerKa IIOM$IThIM, a era BbI3bIBalOT K
Ha"anbcTBY. qTO BbI eMy CKa}l(eTe?
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CMOTpHT Ha MC IfCnblThIBaIOlUlfM B3r=OM. fOJlOBbI Bcex npHCyrcTBYIO-
llilfX nOBepHyrbI B BallY cropoIIy. Balllf L\eHCfBIfSl? qTO BbI cK3}I(ere?
· BaM npeL\CTOHT Cepbe3HbIH pa3roBop C Ha'IanbHHKOM OTL\ena npOL\a}l(.
nOCJleL\Hee BpeMSI npOlla}l(lf CTanlf nMaTb. qTO BbI eMY CK3}I(eTe?
· CerollH" Y Bac L\eHb pO}l(L\eHIfSI. Ho Ha pa60Te Bce 3a6bInlf 06 3TOM.
HIfKTO Bac He n03L\paBHn. qTO BbI CKa}l(eTe COCJlY}I(HBuaM?
- 122 -
-123-

Bb1600bl: nopa npHry6HTb 1f3 <JallH rpaanSl H npHKocHyrbCSI K 3HaHI11O
<I>YHKI\J10Ha.1\.bHbIH aHa.1\.J13
arO-COCTOBHJ1J1
BTOPOJ1 J1H<I>OPMAQJ10HHbIJ1 EAOK,
COAEP)KA TEAbHbIJ1:
« 3<I><I>EKTJ1BHAll KOMMYHJ1KAQJ1ll
PYKOBOAJ1TEMI J1 COTPY AHJ1KA:
TPAHCAKQJ1J1, MOAEAJ1, PE3YAbTAT»
pQL\JITeJlb: KOHTPOJlIfPYIOU\HH, BocnIfTbIBalOU\HH, 3a6OTnIfBbIH.
B3POCJ1bIH: MbICJIHIIU1H, nOHHMalOllu1ii ueHHOCTb KIDK,lJ.OrO QeJIOBeK3.
npHHIfMalOU\HH pa3YMHbIe pelleHHSI C napTHepcKlfX n03HUHH.
Pe6eHoK: a,n:anTlfpy!oU\HHCSI, TpeBO}l(aU\HHCSI, HeYBepeHHbIH, 6YHTyIO-
lllHH, H36eralOll.{J1H OTBeTCTBeHHOCTH, C1peMHIl.(HHCH K caMOCTOSlTeJIbHOCTH.
B TO }I(e BpeMSI: CB060L\HbIH, TBOpqeCKlfH, nI0603HaTeJlbHbIH, HenOCpeL\-
CTBeHHbIH, apTIICTlfqHbIH, HIl\YU\HH OTBeTbL A,n,anTIIBHbIH pe6eHOK MO}l(eT
6bITb HeraTHBHbIM H n03IfTHBHbIM. A,n,anTIfBHbIH n03HTlfBHbIH pe6eHOK no-
HIfMaeT npaBHJla If HOpMbI nOBeL\eHIfSl. A,n,anTHBHbIH HeraTIfBHbIH pe6e-
HOK HMeeT He3$(jJeKTIfBHbIe MOL\eJIH npHBJleqeHHSI BHHMaHHSI, HapYllaeT
npaBHJla, 1f36eraeT OTBeTCTBeHHOCTH.
flOK030meJlU pocn03H060HWI 3Z0-cocmOJIHUU:
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. :>KeCTbI;
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113 HUX - He)J.oyqeT HJ1H He3HaHHe Tpex OCHOBHbIX 3fO-COCTOHHHH qeJIOBe-
Ka: POL\HTeJlb (P), B3pOCJlbIH (B), Pe6eHoK (Pe).
3m-cocToSlHHe - 3TO cOBoKynHocTb CBSl3aHHblX L\pyr C L\pyroM L\eH-
CTBHH, Ily:aCTB H MbICJIei1, cnoco6 npOHBJIeHJUI Hameli nW:lHOCTH B )laHHbIH
MOMeHT.
ECJIH qeJIOBeK Be)leT ce6H, MbICJIHT J1 qYBCTByeT no npHHIlHny «31IeCb H
Teneph», pearwpyeT H3 TO, 'ITO rrpOJ1CXO)lHT BOKPyr Hero, HCn0J1b3Y.H BeCb
nOTeHUlfan B3pOCJlOH nlfQHOCTlf, nOHIfMaeT uenb B3aHMOL\eHCTBHSlIf pe3ynb-
TaT pa60TbI, TO OH HaXOL\HTCSI B 3m-COCTOSlHIfIf B3pocJloro.
ECJIH 1:leJIOBeK MbICJIHT J1 qYBcTByeT, a TalOKe .nei1cTByeT, KonHpY51 CBOHX
IfJlH "IfX pOL\HTeJleH, OH HaXOL\IfTCSI B 3m-COCTOSlHIfIf POL\I1TeJlSl.
Korna qeJIOBeK B03Bpall{aeTCH K MbICJIHM, 1..Jy:aCTBaM J1 MO)leJIHM nOBe)le-
HIfSl L\eTCTBa, OH HaxOL\IfTCSI B 3TO-COCTOSlHHH Pe6eHKa.
JIIOL\1f 06paU\alOTcSI L\Pyr K L\Pyry, HaXOL\SlCb B onpeL\eneHHbIx 3TO-COCTO-
SlHHJIX. 3TH 06paU\eHIfSl Ha3bIBalOTCSI mpOHcOK/{URMU.
Ynpa>KHeHJ1e 1. npOBB.1\.eHJ1e arO-COCTOBHJ1H
Ha OCHonaHlf1f co6cTBeHHOTO onbITa 3anOJlHHTe Ta6J1HUY (jJaKTaMIf OTOM,
KaK rrpOHBJHllOTCH 3rO-COCTOHHJ1JI.
-124-
-125-

nOK33aTeJ11 PQnKTenb B3pocnblA Pe6eHoK
eno..
TOH roooca
JKe<:n.
n01J())l(eHMe Tem
M..,MMKa
3) YCJlOBHble H 6e3YCJlOBHbIe (YCJlOBHOe CBSl3aHO C TeM, 'ITO MbI L\eJIaeM;
6e3YCJlOBHOe - C TeM, '1TO MbI C060H npeL\CTaBJlSleM, KaKlfe '1YBCTBa
BbI3bIBaeM Y OKPY}I(aIOIl\HX).
Ynpa>KHeHJ1e 2. AHaJl.J13 J1rpbI
'IjJallcaKIlHIf 6bIBalOT I\BYX BH.I\OB:
. napanJleJlbHble: P-Pe, Pe-P; a TaK}l(e B-B. npaBHJlO: nOKa
TpaHcaKUlfIf 6YL\yr napanneJlbHbIMlf, KOMMYHIfKauHSl6YL\eT 6eCKO-
He1..JHO )lOJIroi1;
. nepeceKaJOllJ,HeCH - ::ITO TaKHe TPaHcaKIJ.HH, B KOTOpbIX BeKTOpbl
He napanJleJlbHbI L\Pyr L\PYry, IfJIIf 3ro-cocToSlHHe, B Koropoe OHI1
HanpaBJIeHbI, He SlBJlSleTCSlIfCTO'lHHKOM peaKUHH. flpa6WIO: npu ne-
peceKalOUjeUCJI mpaHcaKt<uu npoucxooum pa3pb18 KOMMYHUKat<UU, OAJI
ee 60CCmaH06JleHUJI OOHOMY UJ/U 060UM He06xooUMO U3MeHumb C60U 320-
COCmOJlHWl.
npHMep:
- KOTOpblH "ac? (B-B)
- 'Iro BbI CnpalllfBaeTe MeHSI 0 BpeMeHH?! CBOHX '<BCDB HeTy, ..-rOJlIf?! (P- Pe)
nOrJIIDKHBaHIfSI:
1) Bep6anbHbIe If HeBep6anbHbIe (L\06pble CJlOBa If }I(eCTbI no OTHOlleHlf1O
K L\PyroMY);
2) n03HTIfBHble If HeraTIfBHble (nOrnB}l(lfBaHHSI, BbI3bIBaIOIl\lfe n03IfTIfB-
HbIe IfJlH HeraTIfBHbIe '1YBcTBa. J\IOL\1f He BCerL\a crpeMSlTCSI nOJlyqaTb
TOJIhKO n03HTHBHbIe nornIDKHBaHHH. HeKOTopble npHBbIKllH nOJIyqaTb
HeraTHBHbIe nornIDKHBaHHH H,D,eJIaIOTBCe B03MO>KHoe, 1..JTo6bI BbI3BHIb
B CBOH a,n:pec rHeB IfJIIf L\PYrylO HeraTIfBHYIO 3MOUHIO);
npOCMOTp BlfJle03anHclf nepBOH IfrpbI H 06cy}l(L\eHlfe C 3anOJlHeHHeM
Ta6J1IfUbI.
N9 OfJYilLI/IIH b B3aMMO.QeAcrsIiiSi PeaJ1M3OBaHHilSI n03M....SI OnntMallbHaSi n03M....SI
no OTHOLUeHHIO K nmn-oMY
1
..-
15
Ynpa>KHeHJ1e 3. B3pOCJl.bIH-B3pOCJl.bIJi
HanlflllfTe 7 BaplfaHToB OTBeTa Ha BOnpoc: «'ITO Hy}I(HO, MSI TOro '1TO-
6bI QCTaBaTbCSI B (jJopMaTe «B3POCJlbIH- B3POCJlbIH»?» GrBeT MO}l(eT HOCHTb
xapaKTep peKOMeHL\aUHIf.
No Or",,-
1
2
3
4
5
6
7
-126-
-127-

I
I
I
I
I
II
I
II
III
BTOP MI I1fP A - 3AKPEnMIIOI.qMI
YqaCTHIfKlf rpynnbI pa36HBalOTCSI Ha napbI If nOJlyqalOT KapTO"KIf C 3a-
L\aHHSlMIf. 3a,n:aqa: nOCTpOHTb B3aIfMOL\eHCTBlfe C n03IfUIfH «B3POCJlbIH-
B3POCJlbIH..
B nape - OL\IfH HaqanbHHK, L\pyroH nOL\qIfHeHHbIH. Ha'lanbHIfK yooJlb-
HSler nOL\qHHeHHoro 3a PM HapyweHHH TjJYL\OBOH L\IfCUlfruIHHbI If Kopno-
paTHBHOH 3THKIf.
B nape - KOJlJlem, COrpYL\HIfKlf OTL\eJIa npoL\3}I(. OHH 06cy}1(L\alOT HO-
BbIe «cnyIIleHHble CBepxy. Tpe60BaHlfSl K npOL\aBua M .
B nape - napmepbI,L\lfpeKTOpa(jJllpM. OL\IfH - noKYnBTCJIb ycnyr,L\pyroH-
HX npoL\BBeu. npolIBBeU}I(eJIaer nepeCMOTpeTbCMeTypaCXOL\OB. C eroTO'lKlf 3pe-
HHSI, OHa 6bma 3BHlf}l(eHa, MHome n03lflJIflf paCXOL\OB He 6bmH yqTCHbl.
B nape - napTHepbI, Y'IpeL\HTeJlIf (jJlfpMbI. OL\IfH npeMaraeT L\PyroMY
Y'IaCTBOBaTb B BblroL\HOH CL\eJIKe. L(pyroH KOJle6J1eTCSI: CL\eJIKa K3}I(eTCSI eMY
pIfCKOBaHHOH.
B nape - Ha"anbHIfK If nOL\qIfHeHHbIH. nOL\"HHeHHbIH C06lfpaeTCSI B3S1Tb
OTryJI B «}I(apKOe,) MSI (jJlfpMbI BpeMSI.
B nape - Ha"anbHIfK H nOL\qHHeHHbIH. Ha"anbHHK 3aMeqaeT, "TO B no-
CJleL\Hee BpeMSI nOL\qHHeHHbIH nepeCTan CJleL\IfTb 3a c06oH, ero OL\e}l(L\a He B
nopJUl.Ke, J],a H caM BHelllHIIH BM HeCBe:>KHH.
B nape - COTpYL\HIfKlf KOHKYPIfPYIDIUIfX (jJHpM, Be.nywHX 60pb6y 3a KPyn-
HOro KJlHeHTa. Ha"anbcTBa H OL\HOH H L\PyroH (jJHpMbI n06J1H30CTH HeT. B Te-
"eHlfe HeKoToporo BpeMeHIf (5-7 MIfHyr) 8aM Hy}l(HO 06IUaTbcSI_
B nape - nOCTaBIUIfK YCJlyr If KJllfeHT. KrrlfeHT npocHT L\aTb OTCPOqKY
ruIaTe}l(a. OL\HaKO Y nOCTaBIUIfKa YCJlyr 3TOT KJllfeHT He BbI3bIBaeT 6oJIbllO-
ro L\OBepHSI.
[I
II
I
-128-
---
OEOEI.qEHI1E
0606,,,afl MamepUllA, mpeHep emKO np0206apU6aem om6embl Ha mecmo-
6ble 3l10aHUJ/.
«MbI paCCMOTpeJlH C 8aMlf, KaK pa60TalOT TjJIf 3m-COCTOSlHIfSl qeJlOBeKa.
HanOMHIO: 3ro-cocTOSlHHe - 3TO COBOK)'IIHOCTb CBSl3aHHbIX L\pyr C L\pyrOM
)lei1:CTBHi1, 'l}'BCTB H MbICJIeH B )laHHbIH MOMeHT.
HepeL\KO PYXOBOL\HTeJlIf BbITeCHSlIOT nOL\'1HHeHHblX B L\eTCKYIO n03IfUIfIO,
caMIf CTaHOBSlTCSI Ha nLeL\eCTaJI pOL\HTeJlSl. KopnopaTHBHaSl KYJIbTypa H L\e-
JIOBOH 3TIfKeT CrpOSlTCSI TOJlbKO Ha napanneJIbHOH TjJaHcaKUIfH »B3pOCJlbIH-
B3POCJlbIH". nplf"HHa 6e3OTBeTCTBeHHOCTIf COrpYL\HHKOB "aCTO KpoeTCSI B
TOM, "TO OHH nOL\OJlry HaxOL\SlTCSI B n03lfUHH Pe6eHKa. OCHOBHOH nyrb pe-
weHHH npo6neMbI - C)I,eJIaTb KOMMYHHKaW1l0 "H3 paBHbIX n03J1I.U1HX",
B paBHblX 3ro-COCTOSlHHSlX.
1'yK0BOL\IfTeJlIO He06xoL\IfMO rpaMOTHO paCnOpSI}I(BTbCSI »nOrJIaJKHBaHIfSl-
MH" B 6H3Hec-npouecce. Pe"b He lfL\eT 0 (jJ1f31f'leCKHX npHKOCHOBeHHJIX H
L\OnOJlHHTeJlbHbIX BblruIaTax. Pe"b lfL\eT 0 Bep6anbHbIX If HeBep6anbHbIX,
n0311THBHbIX J1 HeraTI1BHbIX nOrJIIDKI1BaHHHX: )106PblX CJIOBaX, :>KeCTaX, J],e-
MOHcrpaUHIf c06CTBeHHoro 6J1aropacnOJlO}l(eHHSI K COrpYL\HIfKy. .. nOrJIB}I(If-
BaHHH" MOryr 6bITb H n03HTHBHbIMH J1 HeraTHBHbIMH, B 33BHCHMOCTH aT
nOTpe6HOCTH COrpYL\HIfKa. ECJlIf PYXOBOL\HTeJlb YMeeT rpaMOTHO pacnopSl-
:>KaTbCH "nornIDKHBaHHHMH", nOHHMaeT HX a.n,peCHOCTb, np06JIeM C MOTH-
BaUHeH COTpY.D.HHKOB CTaHeT 3Ha'lHTeJIbHO MeHbllIe.
B 61f3HeC-npouecce 6YL\eT nOJle3HO npe6bIBaHHe B 3ro-COCTOSlHIfIf TBOp-
qeCKOro POOeHKa TOma, KOma He06xoL\HMO HaHTIf HeCTaHL\apTHble nOL\XO-
)lbI H perneHIUI».
93aK.3538

KEJ1:C 5.
AEAOBOJ1: 3TJ1KET KAK PECYPC
P A3BJ1TJ15I OPf AHJ13Al(J1J1
[l,eJ1b - C(jJOpMHpOBaTb npeL\CTaBJIeHHSI 0 Ka"eCTBe OTHOlleHHH, nClfxo-
norH"eCKOH npHBJleKaTenbHOCTIf H KVJlbTVpe nOL\a"lf L\eJlOBOH IfH(jJopMa-
n HIf .
KOIrreKCT)'BnbHa" MeTacIJopa - t'bIUaplf I\.pymoro CTOJla.
Co){epJKaHHe Keiica
\. MeTOL\If"ecKIfH naKeT Y'Ie6Horo 6J10Ka.
2. TecToBbIe 3anaHlfSl (BXOL\SlT B 06rulfH TecToBbIH 6J1aHK).
3. MaTepHan MSI nanKlf yqacTHIfKa (Ha L\HCKe).
3HAKOMCTBO
ECJIlf 3TaT Kei1c HCnOJIb3yeTCR OT)leJIbHO lUU1 1'peHHHf Ha1..JWHaeTC.H C Hero,
HClloJlb3yeTcSI npoue.nypa 3HaKOMCTBa, OnHcaHHBSI B KeHce 1.
P A3MJ1HKA
KOMaHL\a L\eJlHTCSI Ha TPH rpynnbI. TpeHep pa3L\aeT KB}I(L\OH rpynne CBOIO
'1aCTb3ara,n:Klf'. BpeMSI o6cY}l(L(eHHSI - 3 MHHyrLI. <Jepes 3 MIfHyrbI KOMaH-
L\a 06pa3yeT 06rulfH KPyr. 3a,n:a"a Y'IaCTHIfKoB - Ha OCHOBe OTranaHHbIX IfMIf
3aranOK Ha3BaTb IfMSI apTe(jJaKTa KOpOJlSl Aprypa. BpeMSI 06ruero 06ce-
HIDI - 2 MHHyrbL ECJ1H KOMaH,LJ,a «3aBHcaeT», T}JeHep MO)l(eT TOHKO nOMO-
faTb 11M B pa3ran.bIBaHHH 3ar3,D,KI1.
I .AInop 3ar3J10K - TaTMlHa fpa6eHKO.
- 133 -

I!
5.1. OepeH OH
11 6el/b/M Mel/OM
[e6e B 30Ujumy B03BeoeH.
WUpOK I/U, Y30K - mo He BOJ/fHO.
OH Bb/6pOH, U OH Moil! (Kpyz)
llEPBbIl1I1H<I>OPMAQI10HHbIl1 EAOK:
ll03l1Ql10Hl1POBAHl1E llPOEAEMbI
1JEPE3 AEfEHAY OE APTE<I>AKTE
5.3. ,ljoemeR e mpyooM.
Bb/6upoewb oopozy HeeneWHO,
[eOI/OeWb KOHR U I/emuwb!
Born mOK OHO nOHeMHozy
[moHoBumeR oemblO me6R. (PeweHue)
TpeHep oTKPbIBaeT yqacTHIfKaM KapTO"KY C 1f306pa}l(eHlfeM Kpymoro
CTOJla.
KpymblH CTOJI - 3TO CIfMBOJl napTHepcKoro 06lleHHSI, paBeHCTBa no-
3HUlfH. TOT, KTO Ca,n:IfJICSI 3a KpymbIH CTOJl, nerKO HaXOL\1fJI Hble CJlOBa,
npOlf3BOJJ.1Ul )lOCTOHHoe Bne'laTneHHe, Mor HaHTH B3aHMHYlO Bblro.ny B npeJJ.-
MeTe cnopa HJlH neperoBopOB.
C neTKOH PYK" KOpOJlSl ApTypa B KaMeJlOTe xOL\lfJIa TaKaSl noroBopKa:
HaCTOSlIUIfH pbluapb L\OJl}l(eH YMeTb CHL\eTb 3a KpYTJIbIM CTOJlOM, a TBK}I(e
YMeTb CL\eJlaTb TaK, "T06bI L\pyme 3aXOTenH ceCTb C HIfM 3a KpYTJlbIH CTOJl',
Ha,n:o CKa3aTb, "TO L\a}l(e B nereHL(apHOM KaMenOTe He Bce pbluaplf 6bmlf
1I0CTOHHbI ClfL\eTb 3a KpyrnbIM CTOJlOM. MHome 6bIJlH paBHbI no CHJle, no-
3TOMY nOCTOSlHHO llJlIf cnopbI If 60H 3a TO, 'lT06bI BbISlCHIfTb, KTO }I(e Bce-
TaKH ClfJlbHee. KopoJlIO ApTYPY 6bmo HenpOCTO CO CBOIfMIf nOMaHHbIMIf.
L(a If caMIfM pbIuapSlM CJlO}l(HO 6bIJIO HaHTH ce6e L\OCTOHHOro TonaplfIUa,
cnoc06Horo npOTSlHyrb PYKY If 3allHTHTb CnHHY. 11 , KOHe"HO, Hlf 0 Ka-
KOM 3TIfKeTe nplf L\BOpe ApTypa Toma He 6bIJlO pe"lf.
11 BOT KOpOJlb ApTYP nOBeJlenlf3L\aBaTb «PbIUapCKYIO ra3eTy' C caMbIMIf
ropH1..U1MJ1 HOBOCTIlMH c nOJIeM 6HTB. Ho CaMbIM rnaBHbIM Ii HeCJIhIXaHHbIM
no TeM BpeMeHaM 6bIJIO C03L\aHHe crpaHIfUbI o6DSlBJleHIfH: «Pbluapb IflleT
I!PYra.... Ha,n:o CKa3aTb, "TO pbluapSlM 6bIJlO '1pe3BbI'IaHHO CJlO}l(HO COCTa-
BRTb TaKoe 06'b5lBJIeHHe, 1:lTo6bI HaHTH ce6e JJ.OCTOHHoro TOBapHll{a.
5.2. TOM R,
no6eiJy eMoKIJR,
30 30poBue el/OBR,
Beeel/be e OPY3bRMU oel/ul/,
Meo, nUBO, KOHeHO)J{e, nUI/! (nup)
B 3TOM KeHce cOL\ep}l(!fTcSI 3ara,n:Ka 0 KpymoM CTOJle.
- 135 -

nEPBAll J1fP A: npOBOKAQJ10HHAll,
np06AEMA TJ13J1PYIOI.qA1l
BTOPOJ1: J1HcDOPMAQJ10HHbIJ1: 6AOK,
COAEP)l(ATEAbHbIJ1:: «AEAOBOJ1: 3TJ1KET
KAK PECYPC PA3BJ1TJ11l OPfAHJ13AQJ1J1>)
1: 1
HHcmpYK"WI. CeH"ac MbI C BaMIf nepeHOCIfMCSI B nereHL\apHblH KaMe-
no':, BO BpeMeHa, KOrL\a pbluapH HaqanH nHCaTb CBOIf nepBble o6'bSlBJIeHIf>l
CeH"ac BaM npeL\CTOIfT Pa360P"IfBO COCTaBHTb 06bSlBJIeHHe: «l1II1Y Pblua
PH, D.pyra, AJ]H Toro 1..JTo6bI...)} HanHllIHTe TO, 1:lTO, nO-BarneMY, MO>KeT .npyra
npHBJle"b, "TO 3aMoTlfBlfpyeT ero OTKJlHKHyrbCSI Ha Ball nplf3bIB. CBOIf
o6'bSlBJIeHHSI nplfKJIeHTe npSlMO Ha «ra3eTy" (nIfCT BaTMaHa).
BHHMaTeJlbHO npO"HTaHTe Bce 06bSlBJleHHSI. Balla 3a,n:a"a - Bbl6paTb
TOJlbKO L\Ba o6'bSlBJleHHSI, Ha KOTopble Bbl 6bl oTKJlIfKHynIfCb. H nOCTaBHTb
Ha 3THX 06b>lBJIeHlfSlX TO"KY.
Be.nywIfH nOL\C"IfTbIBaeT KOJlHqeCTBO TO"eK Ha o6'bSlBJIeHHSlX If onpeL\e-
nSleT n06eL\HTeJISI.
06CY:J/CoeHue:
· nO"eMY n06elIHJlo IfMeHHO 3TO o6'bSlBJleHlfe?
· qTO 33JIO>KeHO B 3TOM o6DHBJIeHJ1J1?
· CpaBHeHlfe 06bSlBJIeHHSI-no6eL\IfTeJlSl C o6'bSlBJleHlfeM-ayrcai1.nepoM.
BbiBOObl. CYIUeCTBYIOT 3aKOHbl ncHXOJlOm"eCKOH nplfBJleKaTeJlbHOCTH
KaK MSI pbIuapeH, TaK H MSI KJllfeHTOB, napTHepOB, cOTpYL\HIfKOB. Ha 3T1f
}I(e 3aKoHax CTpOHTCSI H L\eJlOBOH STIfKeT.
,lleJlOBOH STIfKeT - STO He TOJlbKO CJleL\OBaHHe cnlfCKY npaBM 06Il!eHHSI,
HO J1 nOHHMaHHe CKpbITbIX npH1..JJ1H HapyrneHJUI B3aHMO)leHCTBH5I, a TaIOKe
cnoc06HOCTb KB}I(L\Oro cOTpYL\HHKa 6bITb nCIfXOnOrlf'leCKH npHBJleKaTeJlb-
HbiM MSI L\pymx.
MbI BbweJlIfM H paCCMOTpHM cemL\HSI TpH COCTaBJIJII01UIfe L\eJIOBOrO 3TIIKeTa:
1) nCHXOJlom"eCKaSI npHBJleKaTeJlbHOCTbMSI ce6S11f L\pymx;
2) Ka"eCTBO oTHolleHHH, MIf KOL\eKc KopnopaTIfBHoH 3TIfKH;
3) KynbTypa nHCbMeHHoro npeL\CTaBJIeHHSI IfH(jJopMaUlfIf (L\eJlOBBSI ne-
penHcKa).
B3.)I{HbIM 3BeHOM K3'leCTBa oTHoIlleHHH HBnHeTCH nCUXOil02UlleCK051 npu-
BJleKameflbHocmb.
nepe"HCJlHM OCTaBJISlIOIl!He nCHXOnOm'IeCKOH npIfBJIeKaTeJIbHOCTIf:
. BeKTOp BHHMaHHSI (Ha ce6S1 MH Ha L\Pyroro?);
. IfMHL(}I( -(jJaKT;
. MfUITHHK «CBOM-qYXOH»;
. caMonpe3eHTaUlfSl.
Ynpa>KHeHHe 1. Pa60Ta C BeKTOpOM BHHMaHHH
BeKTop BHIfMaHHSI L\OJlJKeH 6bITb HanpaBJleH Ha L\PYroro:
. qero OT MeHSl O}l(HL\aIOT OKpaIOIl!lfe?
- 136-
- 137 -

II
· I.Jero OHM OT MeHH XOTSIT?
· qero OHM OT MeHH He xonlT?
. Mory nlf SI 6e3 oco60ro yl1\ep6a MSI ce6S1 COOTBeTCTBOBaTb O}l(HL\aHIf-
SlM L\pymx?
"1T06bI BeKTOp BHIfMaHIfSl 6bm HanpaBJleH Ha L\PYroro, He06xoL\IfMO Ha-
yqHTbCSI Ha6J/100amb oc06eHHOCTIf L\Pyroro H npUHUMamb IfX. B 3TOM CJlyqae
CTaHeT B03MO}l(HbIM Y'lHTbIBaTb If X B npouecce (jJOpMlfpOBaHIfSl c06CTBeH-
HarD HMl1IDKa.
I
Ynpa>KHeHJ1e 2. Pa60Ta C J1MJ1A>K-q,aKTOM
BaTh» L\pyr L\Pyra, HO HE MO)l(ETE PA3fOBAPI1BATb. Bce npOIfCXOL\IfT
MaJItIa. nOQYBCTBYHTe, KTO «cBoi1), KTO «1..J:yxolh>.  pe3ynbTaTe HrpbI)lOJDK-
HO cnOHTaHHO CJlO}I(JITbCSI L\Be KOMaHL\bI - B OL\HOH CTopOHe OK3}l(YfCSI «Ko-
no6KU», B JI.pyroH <<.ThiCLI».
nocJle IfrpbI TpeHep npOCHT Y'laCTHHKOB paCKpblTb IfMSI cBoero nepco-
HB}I(a, BbISlCHSleT, OL\HOPOL\HbI nlf 06pa30BaBlllfecSI rpynnbI.
06CYJICOeHue:
. KaKHM o6paoM Y.l1aJIOCb HaHTH <CBOI1X»?
. nO'IeMY CJlyqlfJllfCb 01l1f6K1f?
. liTO Hy}I(HO CL\eJlaTb, '1T06bI B 6YL\Yl1\eM If X 1f36e}l(aTb?
Ba3ICHbIU BblBOil ECJII1 «CHOM» llaCTO nOHMyr Te6H J1 TaK, TO C «1..J:}')KHMH»
HHCTPYMeHTOM perynHpoBaHHSI OTHOlleHIfH CTaHOBSlTCSI KopnopaTIfBHaSI
KynbTypa If L\eJlOBOH 3TIfKeT.
OT06paTb Half60Jlee IfHTepeCHble (jJaKTbI 61f0rpa(jJIfIf, KOTopbIe Bbllff-
pbIlliHO nOK33bIBaIOT }l(H3HeHHbIH nyrb ycnelliHoro qeJIOBeKa.
Ynpa>KHeHJ1e 3. Pa60Ta C MaHTHJ1KOM
«CBOU-QY>KOU»: J1rpa «KOA06KJ1 J1 AJ1CbI>)
Ynpa>KHeHJ1e 4. Pa60Ta no caMonpe3eHTaqJ1J1:
c03AaTb CBOU «MJ1q,»
I1cK3Tb «CHOI1X» J1 6hITb OCTOpO>KHee C «I.:l)')KHMH».
lfHcmpYK"UJ/. B03bMlfTe ManeHbKlfH nlfCTOK 6YMam H HanlfllHTe Ha HeM
OL\HO CJlOBO: nH60 «KOJl060K», nH60 <J)lfca». CL\enaHTe STO TaK, '1T06bI HHKTO
He CMor YBH,aeTb Barny 3anHCb, CBepHHTe llHCT J1 CnpH1..J:hTe. BoiUune B pOJIb
Toro nepCOHa)f(a, HMH KOToporo Bbl 3aIlHC3JIH Ha llHCTe. BHHMaTeJIbHO no-
CMOTpHTe H3 OKp}')KalOlllJ1X Bac. CpeJ],H HHX eCTb «KoJIo6KI1» J1 <J]J1CbI», TO
eCTb «CBOJ1» J1 «1:l}')KHe». Barna 3a,aaQa - orrpe)leJ1J1Tb. KTO eCTb KTO. 8bI MO-
>KeTe CBo60)lHO nepe)lBJ1raTbCH B npocTpaHCTBe, paCCMaTpJ1BaTb, «06HIOXJ1-
Y'IaCTHHKIf 3anOJlHSlIOT Ta6J1HUY KB}I(L\bUi L\JISI ce6S1
KTO Q? "ITO H M!1 ? "ITO H co6OO n aBnSlIO?
Hm160nee I3b1Mr WHble Moe 6va
!..jefO ootJI,aIOT OT MeHA  KaKI1M XOTsrr NeHSlI3t1,lf3Th?
B nposlBJleHl111 KaKHX KalJecTB H roTOB COQTBeTCTBOBaTb O:«MJJ,aHMAM
MOl1n
MOl1n
T eKCT caMOn
T eKCT caMOfl
MA 0 «CBQHXII. uCBm111: K8KOO OHM AJlA MeHA?
o ,,"I : K8KOO OHM MeHA1
,IJ,fISI o:CBOMX»
A/l!I""
- 138 -
- 139 -

B KB}I(L\OH opraHH3aUlfH eCTbonpeL\eJIeHHOe KOAU'ieCm60 OTHOlleHIfH. Ho
MSI 3(jJ<jJeKTIfBHOCTIf opraHlf3auHH KOJlIf"eCTBa CBSl3eH H OTHOlleHIfH He-
L\OCTaTO"HO. He06xoL\IfMO, 'IT06bI OTHOlleHHSI 6bIJIIf Kaecm6eHHblMU.
KaqeCTBO OTHOllleHHH onpeJ],eJlHeTCSI onpe.QeJIeHHbIMH Ka1..JeCmaMH, HTIH
"eHHOCmJiMU.
. KaKI1MH ueHHOCTHMH onpe)],eAAeTCH K3QeCTBO OTHOIIIeHJ1:H?
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-142-
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caTa 113 npHBeJ],eHHbIX HlUKe:
-144-

0I1pef!eJ11t11 cQ>ePV AEmTeJ1bHQCTM BblnoIlHWl3a,QaH}1e
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Te H3 cnlfCKa KJlIO"eBOH MSI a,n:pecaTa y6e}l(L\alOllHH (jJaKTop, eCJlIf TaKom B
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4. Bbl6lfpaHTe Hall60Jlee 3Ha""Mble, SlCHble H TO"Hble marOJlbL
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9. L(eMOHCTpIfPYHTe MaKCIfMYMyuepeHHOCTlf, 1f3J1araSl OCHOBHYIO MbICJlb.
10. npeL\CTaBbTe, "TO Bbl He nlflleTe. a roBoplfTe. Momlf 6bl Bbl CKa3aTb
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12. Ih6eraHTe nOL\p06Hb1X II HYL\HbIX OnlfCaHlfH cBolfxlleHcTBIfH, CB>!3aH-
HblX C COCT3BJ1eHl1eM nMCbMa_
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lle BKJlIO"aHTe B nlfCbMO KOHKPeTHble UIf(jJPbL
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neHb OTBeTCTBeHHOCTI1.
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17. CMeJlO nlflllfTe 0 BawlfX npeMO}l(eHIfSlX, 0 6YL\YlllIfXL\eHCTBIfSIX, 0 TOM,
KaK MO)KHO I1CnpaBI1Tb CI1TYaUI1IO. 0 roM, qeM Bbi 3aHSlTbi B HaCTOSl-
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-146-
-147-

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IOll!I1M BblllrpblllHbIe (jJaKTbl c06CTBeHHOH 61f0rpa(jJlfll. EYL\eM nOMHIfTb,
qTO OCHOBHble (jJYHKUIIII L\eJloBOro nlfCbMa - L\IfCTaHUIfOHHoe B03L\eHCTBlle
II IfH(jJOpMauIfOHHblH 06MeH C an:pecaTOM, a npeL\1l0}l(eHlfSl a,n:pecaTy 1I3J1a-
ralOTCSI B TpeTbeH QaCTI1 nl1CbMa.

OP ABJ1AA J1[PbI
EM3HEC-MfP A
«PbIQAPM KPYf AOfO CTOAA>}
lIrpa MO}l(eT npOBOL\lITbCSI KaK pa3MlfHKa B pa3HbiX rpeHIfHrax. TaK}l(e
OHa IfCnOJlb3yeTcSI KaK 3J1eMeHT CJleL\YlOll{I1X TpeHIfHrOBbIX KYPCOB:
. CIfCTeMHbIe HaBbIKlI PYKOBOL\IfTeJlSl.
. Xaplf3Ma B 61f3Hece.
. npOTIfBOCTOSlHlfe MaHlInYJllfpOBaHlf1O B L\eJlOBbIX neperOBopax.
. YnpaBJleHlfe KOHq,JlIfKTOM.
. KOMaHL\006pa30BaHlfe.
lIrpa MO}l(eT npOBOL\HTbCSI npH 6oJlbllOH "IfCJleHHOCTlI rpynnbl (.no 120).
B 3TOM cJlyqae yqacTHIfKlI pa36IfBaIOTCSI Ha KOMaHL\bl. KOJlIf"eCTBo KO-
MaHL\ - OT 2 L\O 8. TaK}l(e lIrpa MO}l(eT npOBOL\HTbCSllI B He60JlbllOH rpynne.
1. KOMaHL\bl (IfJm yqaCTHIfKIf) 3aHlfMalOT CBoe MeCTO B 3ane. BeL\YII1IfH
Ifrpbl 3HaKOMlfT Bcex C npBBIfJlBMIf.
«KpymbIH CTOJI o6neL\lIHSlJI lI36paHHbiX - L\OCTOHHeHllIfX pblUapeH
CBoero BpeMeHIf. Ho BpeMSlllJlO, KOpOJlb If era pbluapll COCrapHJIIfCb. II Tor-
L\a 6bIJIO npllHSlTO pelleHlfe nepeL\aTb TPaL\lfUlf1O KpyrJlora CTOJla MOJlOL\bIM
pblUapSlM.
ComaCHO JlereHL\e, KOpOJlb ApTyp raBOpHJI TaK: »B KB}I(L\OM pbluape,
KTO 3aHMeT MeCTO 3a KpymbIM CTOJlOM, L\OJl}l(Hbl y}l(lfBaTbCSI BoceMb repo-
eB C pa3HbiMIf JllIUaMlf. Ka}l(L\blH pbluapb KpyrJloro CTOJla L\OJl}l(eH YMeTb
COBMell\aTb BHyrpll ce6S1 MOHapxa, BOIfHa, KYnua, KPeCTbSlHlIHa, MYL\pe-
ua, CJ1yry, MOHaxa M rnyra. BbI rOBOpI1Te, qro 3TO CJ111111KOM CJ10>KHO, Ha-
CTOJlbKO pa3HSlTCSI 3TlI repolf Me}l(L\y co60H. Ho B TOM If npOSlBIfTCSI CHJla
.nyxa pblUapSl. MHO}l(eCTBO clfTyaUIfH, MHO}l(eCTBO IfcnblTaHIfH npOXOL\HT
HacTOSlll\lfH pbluapb Ha CBoeM nyrll. B OL\HOM IfCnblTaHlf1f eMY CJleL\yeT npo-
SlBIfTb MOHapxa, }I(lfBYll\era BHyrpll Hero, B .npyroM eMY CJleL\yeT 6blTb BOIf-
-153-

HOM, B TpeTbeM - KYnUOM Ifnlf KPeCTbSlHIfHOM. DblBalOT clfTyaUIfIf, KOrL\a
L\06J1eCTHbIH pblL\apb L\OJl}l(eH 6YL\eT nOKa3aTb ce6S1 KBK cJlyra Ifnlf llyr, If
3TO HIfCKOJlbKO He YHlf3lfT ero L\OCTOIfHCTBO, a npOL\eMOHCTplfpyeT MHOro-
rpaHHOCTb era HaTYPbl".
TaK roBOplfJl KOpOJlb ApTyp CBOIfM npIl6J1If}l(eHHbIM, If TPa.nIfUIfSl ero CJlO-
BaJ],ornna 11 HO Hallil1X BpeMeH.
n03roMY BaM, L\06J1eCTHble pbluaplf, ceH"ac Ha,n:ne}l(IfT OTnpaBlfTbCSI B
nyTb, "T06bl npOBeplfTb CBOIf CIfJlbl If OTKpblTb B ce6e pbluapSl Kpyrnoro
CTona.
Bcero BaM npeL\CTOIfT npOHTIf 10 IICnblTaHIfH B 10 KJllOqeBbIX TO"Kax:
}lpMapKa, )..\paKOH If nplfHuecca, BOCCTaHlfe KpeCTbSlH, OTllenbHIfK, 3a-
MOK KOpOJlSl XOJlJla, PIfCTanlllL\e, BOHHa, JIIOL\OeL\, DOJlbllaJl Pbl6a, BOJl-
lle6HlfK MepJlIfH.
3a.n.aHI1S1 B MeCTax I1CllblTaHI1H HaqepTaHbl B .,KapTax pblu,apei1" .
)Kpe6lfH pelllfT, nyreM KaKoro pbluapSl BaM IfL\TIf. Hx BoceMb: pbluapb
BOIlH, pblUapb MOHapx, pbluapb KpeCTbSlHIfH, pblUapb Kyneu, PblUaPb
MYL\peu, pbluapb MOHax, pbluapb CJlyra If pbIuapb Wyr. TSlHIfTe }I(pe6l1H If
nOJlyqaHTe KapTY Bawero pbIuapSl».
2. BeL\YIL\IfH opraHlI3yeT }I(epe6beBKY C nOMOlL\blO KapTo"eK, Ha KOTOpblX
HanlfCaHbl If MeHa pB3HbIX pbluapeH. nocJle 3TOro KB}I(L\aJl KOMBHL\a nOJlyqa-
eT KBPTy cBoero PbIUapSl. Ha HeH - 3a,n:aHHSI, KOTopble npeL\CTOIfT BblnOn-
HSlTb B MeCTIlX I1CllbITaHI1H.
BMecTe C KapTOH pblUapSl K3}1(L\aJl KOMaHL\a nOJlyqaeT nlfCT «XapaKTeplf-
CTIfKa pbJuapeH», "T06bl oplfeHTlfpoBaTbcSI B oc06eHHocTSlX cBoero pblU a -
pSI If pbluapeH L\PYrlfX KOMBHL\.
Ka)l()],aJl KOMaH):(a nOJIyqaeT 6JIaHK «npOTOKOJIa ou,eHKH I1CllbITaHl1ih>,
"ro6bl oueHIfTb Ka"eCTBO BblnOJlHeHIfSl 3a,n:aHIfH L\PYrlfMII KOM3HL\aMlf.
TaKlfM 06pa30M, nocJle Bcex OpraHlf3aUlfOHHbIX MeponplfSlTIfH y Ka}l(L\OH
KOMaHL\b1 (IfJlIf yqacTHIfKa) Ha pYKax L\OJI}I(HbI 6bITb cJle.nyJOlL\I1e MaTeplfanbl:
1) KBpTa pbIuapSl C 3a.naHIfSlMIf;
2) JlIfCT «XapaKTeplfCTIIKa pbluapeH»;
3) nllCT «npOTOKOJl oueHKIf IfcnbITaHIfH».
BeL\yu.\IfH nOMoraeT onpeL\enlfTb 3a,n:aHlfe.
3. ECJlIf eCTb IfrpoBOe nOJle «PbluapeH Kpyrnoro CTona», MO}I(HO npeL(-
nO}I(HTb yqacTHIfKBM Bbl6paTb nOHpaBHBllYIOCSI KapTIfHKY Ha IfrpoBoM nOJle
(KpOMe nOJlSl C Ha,n:nIfCblO: «PblUaplf KpyrJloro CTom!» - 3TO nOJle (jJopMa-
Ta Ifrpbl. OHO pacnOJlO}l(eHO B CepeL\lfHe BTOpOro PMa cBepxy; II nOJlSl «Me-
CTO nOCBHllleHI1S1) - 3TO nOJle pe3YJIbTaTa I1rpbI. OHO pacnOJIO>KeHO B cepe-
L\IfHe HIf}I(Hero PMa). B 3TOM cJlyqae yqacTHIfK nOKa3blBaeT Be.nylL\eMY Kap-
TIIHKY Ha nOJle, a BeL\YIL\IfH C0061L\aeT eMY ee Ha3BaHlfe (}lpMapKa, L(paKoH
If nplfHuecca, BOCCTaHlfe KpeCTbSlH, OTllenbHIfK, 3aMOK KOpOJlSl XOJIJla,
PIfCTanlflL\e, BOHHa, JIIOL\OeL\, DOJlbllaJl Pbl6a, BOJllle6HlfK Mep1IIfH).
Y"aCTHIfK L\On}l(eH HaHTIf B KapTe cBoero pbluapSl YKB3aHHOe MeCTO IfC-
llbITaHHH. npOQI1TaTb 3MaHl1e 11 npl1CTynHTb K era BblnOJIHeHIUO.
4. ECJlIf IfrpoBoro nOJ'" HeT, Bbloop 3a.naH1fH MOJKeT npOIfCXOL\IfTb nyreM
JKepe6beBKIf. L\1ISI 3roro HO nOL\roTOBHTb 10 KapTo"eK If HanlfcaTb Ha
HlfXHa3BBHlfe MeCT IICnbITaHlfH (}lpMapKa, L(paKoH If nplfHuecca, BoccTa-
Hlfe KpecTbSlH, OTllenbHIfK, 3aMoK KOpOJlSl XOJlJla, PIfCTanlflL\e, BOHHa,
JIIOL\OeL\, DOJlbllaJl Pbl6a, BOJllle6HlfK MepnIfH).
Y"acTHIfKIf no o"epCL\1f BblTJlHyr KapTo"KY If onpeL\eJlSlT CBoe Mecro IfC-
nbITaHIfH. 3a,n:aHlfe - B KapTe pbluapSl.
TpeHep L\eJlaer OC06bIH aKUeHT Ha TO, "TO nplf BbJllOJIHeHlf1f 3a.naHHSI
He06xoL\IfMO yqlfTbIBaTb xapaKTepHble oc06eHHOCTIf Ka}l(L\oro pblUapSl. 3TO
6YL\eT oueHIfBaTbCSI BCeH pblUapCKOH aYL\IfTOplfeH.
-154-
-155-

5. KOMaHL\bl (HJlIf yqaCTHIfKlf) nepeXOllSlT K o6ceHIfIO If BblnOJlHe_
HIlIO 3anaHIfH. BpeMSl nOL\roToBKIf KB}I(L\Oro 3a,n:aHIfSl - He 60Jlee 15 MIfHYT.
3a,n:a"a rpeHepa - CJleL\IfTb 3a IJpeMeHeM, a TaK}l(e 3a TeM, "T06b! KOMBHL\a
He OTKJlOHSlnaCb OT 3a,n:aHHSI. TpeHep MO}l(eT OTBe"aTb Ha yrO"HSlIOll\lfe BO-
npOCbl, HO nOMoraTb KOMaI-lJ],e He MO>KeT.
6. KOMaHL\bI no o"epeL\1f BblnOJIHSlIOT 3a,n:aHHSI.
7. nocJle npe3eHTaulflf Ka}l(L\OH KOMaHL\bl rpeHep npoclfT pbluapcKYIO
aYL\IfTOplflO BbICTaBIfTh CBOH OUeHKIf B «npOTOKOJlax». B KOHue IIrpbl CO-
3L\aeTCSI CBOL\HaJl Ta6J1l1ua II onpeL\enSleTCSI no6eL\HTeJlb.
IIpUMeQ/JUe. «npOTOKOJlOM OUeHKIf» MO}I(HO npeHe6pe%, eCJlH HeTueJlIf
HaKaJISlTb crpaCTIl B rpynne.
npOTOKOA OU;EHKJ1
KA QECTBA J1CnbIT AHJ15I
OueHKa npOIf3BOL\HTCSI KOMaHL\aMlf pbluapeH.
1. HaCKOJlbKO "PKO peaJIH30BaH 06pa3 pLll\ap"?
I 6anJl - 06pB3 pbluapSl 6bIJI o"eHb 6J1eL\HbIM, COBeplleHHO He SlCHO, K
KaKOMY Tlfny OH OTHOCHJlCSI.
2 6aJIJ1a - 06pa3 pbluapSl 6bUl 6J1eL\HbIM, CJlO}I(HO pa306paTb, K KaKOMY
Tl1ny pbluapeH OH OTIlOC.HJICSI, npI1XO)].I1J10Cb JI,Ofa,I(hIBaTbCSL
3 6anna - 06pa3 pbluapSl 6bIJI Y3HaBaeMbIM, HO HeBblpa3lfTeJlbHbIM.
4 6anna - 06pa3 pb1uapSl XOpollO Y3HaBanCSI, HO "ero-To He XBaTanOL\JISl
100%-HOH y6eL\IfTeJlbHocTII.
5 6anJlOB - 06pa3 pb1uapSl 6bIJI SlpKlfM If 3anOMIfHalOll\IfMCSI.
-156-
..........-
2. HaCKOJlbKO HHTepeCHblM H nOJle3HblM 6blJl0 npeL\CTaBJIellHoe 3BL\BHHe?
liLlJlH JlIf uaXOL\KH, BWKHble L\JI" 6H3HeC-npOl\ecca H >KII3HH Boo6l1\e?
I 6aJIJ1 - 3anaHlfe 6bUlO BblnOJlHeHO HelfHTepeCHO If Hey6eL\IfTeJlbHo.
2 6aJIJIa - 3a,I(aHl1e 6bIJIO BbinOJIHeHO HeJI.OCTaTOqHO I1HTepeCHO, Ii nOJIb-
3bl OT lineH HeMHoro.
3 6aJIJ1a - 3a,n:aHlfe 6bIRO BblnOJlHeHO L\OBOJlbHO IfHTepeCHO, 6bIJIlf HeKO-
TOpble lfL\ell, nOJle3HbleL\JISl 61f3HeCa If }I(1f3HIf.
4 6anna - 3a,n:aHlfe 6bIJIO BbInOJlHeHO IIHTepeCHo, 6bUlO HeMano xopo-
lllfX HaXOL\OK.
5 6aJIJ1a - 3anaHlfe 6bIJIO BblnOJlHeHO npeBOCXOL\HO, IfHTepeCHO, Bce lfL\elf
MO}I(HO B3S1Tb Ha BoopY}l(eHlfe.
3. ApTHCTH3M H SMOI\HOHaJIbll3J1 y6eL\HTeJIbllocTb.
I 6aJIJ1 - CKyqHO If HeapTIICTIf"HO.
2 6aJIJ1a - HeBblpa3lfTeJlbHO.
3 6aJIJ1a - IfHTepecHo, HO xorenOCb 6bl 6oJlbllero.
4 6aJIJ1a - crn,,"o If BblpB3IfTCJ1bHO, HO HeMHOTO HeL\OCTaeT L\O rplfYM<!Ja.
5 6annOB - apTlfcTIf"HO If SMOUIfOHanbHO y6eL\IITenbHO, JlY'ille, "eM y
HapOL\Horo apTlfCTa.
KAPTbI PbIU;APEJ1
KapTa pbIl\apH BouHa
fep6 - Meq, lU,I1T, CUlT, KOHb.
XapaKTepHble'lepTbl PblllBP"- BOHHa, KOTopble HHO IfCnOJlb30BaTb npll
BblnOJlHeHlf1f 3anaHHSI (npOXO}l(L\eHIfIlIfCnbITaHIfSl):
-157-

. OplfeHTlfpOBaH Ha n06eL\Y nlO60H ueHOH;
. CKJIOHeH K BOJ1eBbIM, )I,l1peKTI1BHbIM perneHJU1M;
. HepeL\KO npoBoUlfpyeT KOH(jJJlIfKTbl;
. I1CnOJIb3yeT «Cl1nOBble» npl1eMbI perneHIUI np06JIeMbl;
. I1CKpeHHe Bepl1T B TO, qTO CnpaBe)J,JII1BOCTb Ha CTOpOHe n06eJll1TeJIH
If no6eL\lfTeJleH He CYL\SlT.
BOT KaKHe 3a,n:a"USI yrOToBaHbI PbII\3PIO Bou"y B MeCTax ucublTaHHH.
ApaKOH H npHHqecca
npeL\CTBBbTe, "TO nplfHuecca - BblroL\HblH 3aKa3 OT L\OCTOHHOro KJlIf-
eHTa. L(paKoH - KOHKYPeHT. YBCL\llIfH Y HaC 3BKa3 npSlMO lI3-nOL\ Hoca. npo-
BeL\lITe neperoBOpbl C L\paKOHOM TaK, "T06b! TOT CL\ancSI Ha MIfJlOCTb n06e-
L\HTeJlSl. CrpoHTe CBOIO apryMeHTaulf10 C n03lfUlflf CHJlbI. Pa3blrpaHTe STy
CIfTyBUlIlO. npOKoMMeHTlfpYHTe, B KaKIfX clfTyaUIfSlx Ballero 61f3HeC-npo-
uecca npllroL\IfTCSI STOT onbIT.
PHcTaAHIe
EOAblIIaii Pb16a
o pblUapb, B }I(lfJlax KOTOpOro Te"eT KpOBb HacTOSlIl\ero BOIfHa! L(opora
npllBena Te6S1 TyL\B, rL\e Tbl 60Jlblle Bcero Ha CBeTe XOTeJl OKa3aTbCSI. 3m
plfCTaJIIfIl\e, MeCTO noeL\IfHKOB pbluapeH. 3L\eCb no6e=aeT CHJlbHeHlllfH.
Tb! MO}l(ellb Bbl6paTb nlO6oe oplfe:
. L\paTbCSI BPYKonallHYIO;
. Ha MeqaX;
. BepXOM Ha norna.D.11 C KOIIbeM;
. CTPeJUlTb 113 nYKa;
Bb!6epHTe OL\HO opHe IfJlIf IfCnOJlb3YHTe BCe nepeqllCJleHHble. nplfL\Y-
MaHTe IfMSI CBoero KOHKypeHTa, npOL\eMOHcrpIfPYHTe, KaK Bbl 6YL\eTe C HIfM
.npaTbCSI, KaK Bbl ero n06eL\IfTe. npOKOMMeHTIfPYHTe, B KaKlfX ClfTyau lfSlX
61f3HeC-npouecca OT Bac nOTpe6yeTcSllfMeHHO TaKBSI crpaTeTlfSl.
DOJlbllaJl PbI6a - STO cyrnecTBo, Hy)I(L\aIOIl\BSlCSI B BalleH 3aIl\IfTe. Co-
CTBBbTe cnlfCOK TeX. KTO L\eHCTBlITeJlbHO Hy)I(L\aeTCSI B BaweH 3aIl\IfTe. 11306-
pa:une Tex, KTO Bornen B Balli CIII1COK, a TalOKe TO, K3K Bbi c06l1paeTeCb I1X
3alllfllaTb. npOKOMMeHTIfPYHTe, "TO BbllfMenlf B BIfL\Y.
AJOAoeA
113Becrno, "TO JIIOL\OeL\bl Bcrpe"aIOTCSI He TOJlbKO B CKa30"HbIX IfCTOplf-
SIX, HQ 11 B 6113HeC-peaJIbHOCTlL PaCCK3)1(J1Te. KTO SlBJUleTCSllUISi Barnero 6113-
Heca JIIOJI.OeJI.OM. llOK3.>KJ.lTe, K3K ero MO.>KHO no6eJ],I1Tb C n0311u,1111 CIUIbL
npOKOMMeHTIfPYHTe, "TO Bbl IfMeJlIf B BHLIY If KaK STO BaM nplfroL\IfTCSI B
61f3HeC-npouecce.
BOHHa
HenplfSlTeJlb B JlIfUe KoanlfUlf1f KOHKYPeHTOB C06lfpaeTCSI 3aXBaTlfTb Ball
ceKTOp pblHKa. 11306pa31fTe, "TO Bbl 6YL\ere L\eJlaTb, If npOKOMMeHTIfPYHTe
CBOI1 JI,eMCTBlUl.
OTlIIeAbHHK
o pblUapb, B }I(lfJlax KOTOpOro Te"eT KpOBb HacToSlllero BOIfHa! Ha CReTe
HeMano "YL\BKOB. HeKoTopble 1f3 HIfX OCTaBJISlIOT oplfe, YXOL\SlT OT JlIOL\eH
-158-
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BbI L\OJlro CrpaHCTBOBanlf, 60pOJllfCb If n06e}l(L\anH. Balllf L\ocneXlf npo-
XYL\IfJlIlCb, If Hy}l(Hbl HOBbIe. Ho L\eHer CeHqaC Y Bac HeT, a BbI - Ha SlpMapKe.
3L\eCb HHO "TO-TO npOL\aTb, "T06bl nOToM Ha BblpyqeHHble L\eHbTlf KY-
nHTh L\Ocnexlf. Bbl MO}l(eTe npOL\BTb TO, "TO BaM L\Oporo. A IfMeHHO:
. Meq BaIIIero JI,eJJ,a, 113BeCTHoro BOI1Ha;
. 111I1T Bawero OTua. BeJIUKOrO BOI1Ha;
. Bawlf Harpa,n:bl, 3apa6oTaHHbIe B 6010;
. cTapoe ceL\1lo.
qTO 1f3 3TJ!X ueHHblX BerneH Bbl roTOBbl npOL\aTb, "T06bl KYnHTb HOBble
L\OcnexlI? Pa3blrpaHTe CIfTyaUlf10 npOL\B}I(II. nOMHIfTe, "TO Bbl - BOIfH,
113aK 3538
-161-

a 3HaQl1T, npI1BbIKJU:I naBl1Tb Ha nOKj'naTeJUl, BaM He KJIl1UY l1CnOJIb30BaHl1e
XlfTPOCTIf H 1f30ll\peHHb1X TeXHOJlOnlH npOL\3}I(.
npOKOMMeHTIfPYHTC, B KaKlfX CIlTyaUIlSlX 61f3HeC-npouecca MO}l(eT 6bITb
nOJIe3eH 3TOT OnbiT.
EOAbmaii Pb16a
KapTa pbIQapSi MOHapXa
o pbluapb! B TBOIlX }I(lfJlax Te"eT KOpOJleBCKaSI KpOBb. 3TO 3Ha"IfT, 'ITO
Tbl YMeellb If L\OJl}l(eH nplfHIfMaTb rOCYL\apCTBeHHbie pelleHIfSl. CeH"ac ne-
peL\ T060H - 6eper MOpSl. Tbl BIfL\lfllb OrpoMHYIO Pbl6y. OHa npOCIfT TBoeH
nOMOll\If, caMOH eH He L\06paTbCSI L\O BOL\bI. Te6e Helf3BeCTHO, no KaKIfM
nplf"IfHaM OHa OKB3anaCb Ha 6epery B CTOJlb 6eCnOMOll\HOM COCTOSlHIfIf.
CeMqac Bl1JI, ee Bbl3blBaeT >K8J10CTb, HO, KTO 3HaeT, 6bITb MO>KeT OKa3aIUlll1Cb
B BOL\e, OHa 6YL\eT OnaCHaL\JISl Te6S11f TBoero roCYL\apCTBa. Te6e HeIf3BeCTHO,
nOqeMY, 3a qTO. 113-3a Koro OHa OKa3aJIaCb Ha 6epery, HO Te6e npeHCTOl1T
npl1HSlTb perneHl1e. KaK nocTynl1Tb:
. Tbl MO}l(ellb npoCTO npOHTIf MIfMO, npeL\OCTaBIfB Pbl6y ee C06CTBeH-
HOH cYL\b6e.
. Tbl MO}l(ellb, He pa3L\YMblBaSl, nOMO"b eH L\06paTbC L\O BOL\bl.
. Tbl MO}l(ellb Y3HaTb n060Jlblle 0 CYL\b6e STOH Pbl6bl, 0 nplf"IfHax, 1f3-
3a KOTOpblX OHa OKa3aJlaCb B TaKOM nOJIO>KeHl1l1, 11 npl1HHTb perneHl1e
nocJle TOro, KaK Te6e 6YL\eT SlCHO, '1TO }I(e np01l30llJlO.
nepeHeCIfTe STY CIfTyaulf10 B 61f3HeC-peanbHOCTb. CK3}I(HTe, KTO TaKaSl
STa Pbl6a? Bbl6eplfTe OL\HO 1f3 rpex pelleHIfH. ECJlIf Hlf OL\HO 1f3 HIfX He YL\OB-
neTBOpSleT Bac, c(jJopMynlfPYHTe HOBoe. Ih06pa3lfTe, KaK Bce 6YL\eT npolfc-
XOL\lfTb. npOKoMMeHTIfPYHTe npoIf30lleL\llee: B KaKIfX CIfTyaUHSlX 61f3HeC-
npouecca BaM 6YL\eT none3eH STOT onbIT?
3aMOK KOpONl XOAAa
Ball L\Pyr If napTHep (HB30BCM ero L\06J1eCTHbIH KOpOJlb XOJlJl) nonan B
TPYL\Hoe nOJlO}l(eHlfe. EMY CTano 1f3BeCTHO 0 TOM, '1TO ero coyqpeL\IfTeJlIf
(npIf6J1If}l(eHHble) 3aTeSlJllf npOTIfB Hero 3aroBOp. OH npOCIfT Ballero COBe-
Ta. )JaHTe eMY COBeT, nOMH 0 TOM. "TO BbI - pbluapb BOIfH.
npOL\eMoHcrplfpYHTe nplfcyrcTBYlOlllfM, KaK 6Y.D:eT Bblp3}l(eH Ball COBeT B
L\eHCTBIfIf. npOKOMMeHTlfpyHTe CBOH COBeT C n03lfWlH 61f3HeC-peanbHOCTlf.
rep6 - KopOHa, opeJl, 3aMOK.
XapaKTepHble 'IepTbl pbll\ap" MOHapxa, KOTopbIe Hy}l(HO IfCnOJlb30BaTb
nplf BblnOJlHeHlf1f 3anaHlfSl (npOXO}l(L\eHIfIf IfCnbITaHIfSl):
. YMeeT 6paTb Ha ce6S1 OTBeTCTBeHHOCTb 3a rOCYL\apcTBeHHoe L\eJlO If
l1HrepeCbl;
. .LUISI Hero Qpe3BblqaMHO BIDKHO 06JIMaHlie BJlaCTbIO;
. QacTO OH l1CKpeHHe YBepeH, QTO ero MHeHl1e eHl1HCTBeHHO BepHoe,
n03TOMY CKJIOHeH eJ:J,l1HOJIl1QHO npl1Hl1MaTb perneHI1S1;
. OH COHeH OKa3bIBaTh nOKpOBHTeJIbCTBO CJ1a6blM I1JIOMbHO HaC1pCleHHbIM;
. BTal1He OH MeQTaeT 0 TOM, QTo6bl erQ JII0611JlM nODlJ.aHHble.
BOT KaKlfe 3anaHIf" yrOToBaHbl pbll\aplO MOHapxy B MecTax HCUbITaHHii.
PJlCTaAJllI\e
o pbluapb! Tbl OKa3ancSI Ha plfcTanlflle. 3L\eCb npOIfCXOL\T pbIUapcKlfe
nOeL\lfHKIf. 3L\eCb n06e}l(L\aeT L\OCTOHHeHllIlH. B TBOIfX }I(JInax Te"eT KOpO-
-162-
-163-

neBCKaJl KpOBb, a 3TO 3HaQHT, qTO rnoe MeCTO Ha KoponeBCKOM nOMOCTe
B KOpOJIeBCKOM KpeCJ1e. CeMQaC TbI, KaK KOpOJIb, OKa33.JIC.SI B HenpOCToM no
JIO}l(eHHH. L(eJlo B TOM, "TO L\Ba CHJlbHeHlllfX If L\OCTOHHeHllHX pbluapSl cpa-
}I(alOTCSI e TpeTHH L\eHb. CHJlbl, YMeHHSI, JIOBKOCTb HX paBHbI. Ho no6e-
L\HTb MO}l(eT TOJlbKO O.l(HH. TBOH nplfL\oopHbIe H pbluaplf BOJIHyIOTCSI: e He
OCTanOCb HOBblX HCnbITaHIfH, KOTOpble MO}I(HO 6billO 6bl npeMO}l(HTb pbl-
uapSlM. Tenepb CJlOBO 3a KOpOJleM. Tooe pelleHHe, 0 PblUapb!
npeL\CTaBbTe, "TO BaM HHO Bbl6paTb O.l\lmro 1f3 LlBYX BallJIX COTpYL\-
HHKOB, npeTeHL\YlQlI\HX Ha 60Jlee BbICOKYlO L\OJl}l(HOCTb. KaK BbI 6YL\ere Bbl-
6HpaTb L\OCTOHHeHrnero 1f3 L\BYX paBHblX? KaK 06"bSlcHIfTe CBoe pelleHHe
KB}I(L\OMY? Pa3bIrpaHTe CHTyaUlf10 If npOKOMMeHTlfpyHTe ee.
nepeHeCHTe STY cHTyaulf10 B 61f3HeC-peanbHOCTb. Bbl6epHTe OL\HO 1f3
rpex pelleHHH. ECJlH HH OL\HO H3 HIfX He nHeMJleMO MSI Bac, npeMOH-
Te CBoe. J1306pa3HTe Balle pelleHHe B L\eHCTBHH H npOKOMMeHTIfPYIfTe
ero. B KaKIfX CHTyaUHSlx Ballero 6H3Hec-npouecca BaM npHroL\HTCSI STOT
Ol1bIT?
5IpMapKa
o pbluapb, B }I(HJlax KOTOpOro Te"eT KOpOJleBCKaSl KpOBb! B TBOCH CTpaHe
TOproBUbI opraHH30BaJIH SlpMapKY- Te6e L\OHeCJlH, '1TO 3apa6aTbIBalOT OH"
OrpOMHbIe ,lJ,eHbfH., Be3)].e MY3bIKa, lllYM, MHOfO Mycopa. HeKOTopbIM JBOI1M
nOMaHHblM STO He HpaBIfTCSI: SlpMapKa HapyrnaeT HX 110KOH. KpoMe TOro,
TOprOBUbl He nJlaTSlT B Ka3HY 3a TO, '1TO SlpMapKa pa3MelI\aeTCSI Ha TBoeH
3eMJle. 'ITO CTaHellbL\eJlaTb Tbl, KaKoe pelleHHe npHMellb?
· l13L\allb 3aKOH, no KOTOPOMY TOproBUbI 6yL\YT 06S13aHbI nJIaTIfTb Ha-
JIom, y6HpaTb TeppHTopHIO SlpMapKH 3a COOH c"eT If C06J1IOAaTb TIf-
IlIHHY, KOr,lJ,a .>KHTeJIH OTnbIxalOT.
. BbIrOHHIlIb TOprOBueB co CBoeM 3eMnH.
· l13L\allb 3aKOH, no KOTopOMy ToprOBUbI He 6yL\YT HMeTb npaBO Topro-
BaTb Ha IIpMapKe, 6yL\YT 0OO3aHbI npOL\aTb BeCb CBOH TOBap Te6e; H TOJlb-
KO TBOH JIIOL\1f CMOryr npOL\aBaTb TOBapbI }l(HTeJISIM TBoeH CTpaHbI.
ApaKOH II rrpJIIIlecca
o pbluapb, B }l(HJlax KOTOpOro Te"eT KopoJIeBCKaSl KpOBb! HenpOCTO 6pe-
MSI KOpOJleBCKHX pelleHHi1! BOT If HaCTan "ac OL\Horo li3 caMbIX TpYL\HbIX
IfcnblTaHIfH. CTpallHbIH L(paKoH Hanan Ha TBOIO cTpaHy. Pa3PYllaeT L\OMa,
C}l(HraeT noceBbl, TOOH JIIOL\H OCTalOTCSI 6e3 KpOBa If nlflllf. Bce 6eryr K Te6e
3a 110MOlI\bIO. TBOH nyqlllfe OOHHbl np060BanH no6eL\HTb acHoro )..\paKO-
Ha - HO Bce 110m6J1H. CHJla L(paKOHa o"eHb BeJlHKa. HaKOHeu, nocJlan Tbl
K HeMY rOHua C oonpOCOM: «qTO XOQeIlIb TbI 3a TO, qTO OCTaBHIlIb MOIO CTpa-
HY B 110Koe?» 11 )..\paKOH OTBeTIfJl: «OTL\aH MHe caMYIO npeKpaCHYIO L\eByrn-
KY Ha CBeTe. Ty, KOTOPYIO nOJl106Hllb Tbl caM If 110}l(eJlaellb CL\eJlaTb CBoelO
KOpOJleBoH. He OTL\allb - pa3PYllY TBOIO cTpaHY!»
BaM I1peL\CTOHT npoBecTIf C L(paKOHOM neperooopbI. nporpaMMa-MH-
HHMYM - CD,eJ1aTb TaK, QTOGbI OH OTKa33.JICSI OT CBoeM 3aTeH C nPHHU ec -
COH If nepecTan onycTollaTb CTpaHY. nporpaMMa-MaKcHMYM - CL\eJlaTb
TaK "T06bl OH CTan BallHM BaccanOM. npO.nyMaHTe CHCTeMY apryMeHTa-
lJ,H. H CTHJ1b nOBeneHH.SI B COOTBeTCTBHH co cTaT)'coM cBoero pbIlJ,ap.Sl. Pa-
3bIrpaHTe CIfTyaUHIO neperoBopoB. npOKoMMeHTHPYHTe ee, paCCKa}l(IfTe,
B KaKHX clfTyaUIfSlx Ballero 6H3Hec-npouecca BaM npHroL\HTCSI nplf06pe-
TeHHbIM onbIT.
-164-
-165-

3aMOK KOpOJUI XOllJla
o pbIuapb, B }I(HJlax KOTOpOro Te"eT KOpOJleBCKaSl KpOBb! Te6e L\OHeCJlIf,
\LTO MOryIlleCTBeHHbIH KOpOJIb XOJlJ), C KOTOpbIM BLI,lJ,aBHO COnepHHqaeTe.
nonan B TpYL\HOe nOJlO}l(eHlfe. npOTIfB Hero nJleTeTCSI 3aroBOp. TbI MO}l(ellb
IfCnOJlb30BaTb STY ClfTyaUIfIO. Ho KaK? nOMO}l(ellb KOpOJlIO XOJIJlY, npe.ny-
npeL\lfllb ero, npeL\1l0}l(lfllb CBOIO nOMep? I1J1H nplfCOeL\IfHlfllbCSI K 3a-
rOBOplll.HKaM. \U06bl OKoHQaTeJIbHO JIHlllliTb XOJIJJa Cl1JIbI?
060cHyiiTe CBOe pelleHlfe. nepeHeCHTe STY CIfTyaUlf10 B 61f3HeC-peanb-
HOCTb 11 paCCKa)KHTe, B KaKHX CJ1Y1..JaSiX 6YJJ,eT nOJIe3eH BbI6paHHbIH BaMI1
nOL\XOL\.
OTmeAbHJlK
AfOAoeA
B TBoeM mcy.napCTBe, 0 pbluapb, B }!(JIJlax KOTOpOro Te"eT KOpOJleBCKBSI
KpOBb, nOCeJlIfJlCSI OL\IfH MOHaX-OTllleJlbHIfK. OH HalleJl caMoe nycTbIHHoe
MecTO BL\anlf OT Bcex JlIOL\eH. Te6e paCCKa3anlf, "TO BOL\bI H nlfll\1f Y Hero
COBceM MaJID. Ho Ka)f()J,bIH neHb, 3a6bm 0 CHe H ene, OH ycep.lI.HO MonHTCSI 38
Te6S1 If JlyqllYIO CYllb6y TBOero rocYL\apCTBa.
Te6e HB,lI)Ie}l(lfT OKa3aTb OTlleJlbHIfKY nOMolllb If CBoe KOpOJleBCKOe no-
KpOBIfTeJlbCTBO. KaK Tbl STO 6YL\ellb L\eJlaTb:
. Tbl OCTamUllb OTllleJIbHHKa B nOKoe, 113,lJ,aB YKa3 0 TOM. \lT06bI ero He
6eCnOKOI1JlIf.
. TbI npHK3}I(ellb peryJlSlpHO L\OCTaBJISlTb OTlleJlbHIfKY e.ny If nlfTbC B
ero CKHT.
. TbI npeL\JIO}l(lfllb eMY cTaTb CBOIfM COBeTHIfKOM If }I(lfTb BO L\BOpne.
BbI6eplfTe OL\HO 1f3 rpex pelleHIfH. ECJlIf Hlf OL\HO Bac He YL\OBJIeTBOpSl-
eT, npeL\JIO}l(IfTe CBoe. nepeHeCHTe STy CIfTyaUlf10 B 61f3HeC-peanbHOC?,'
PaCCKaJKIfTe. KTO TaKOH OTllleJlbHIfK B BalleM 61f3HeC-npouecce. Pa3blrpaHTe
CHTyaUHIO B3aIfMOL\eHCTBIfSl C OTlleJlbHHKOM If npOKOMMeHTlfpyHTe ee. Ka-
KOH OnbIT STO MO}l(eT L\aTb BceM nplfcyrcTBYIOIl\IfM?
o pbIUapb, B }I(IfJIax KOTOpOro TC'<eT KOpOJleBCKBSI KpOBb! YnpaBJIeHlfe crpa-
HOH If nOMep}l(BHlfe B HeH nOpSlL\Ka - L\eJlO He 1f3J1erKlfx! Te6e co061l11fJ11f, '1TO
B OKpeCTHOCT>IX woeH crpaHbI nQSlBIfJICSI fllOL\oeL\. '-ITO Tbl 6YL\ellb L\eJlaTb:
· npe}l(L\e Bcero OnOBeCTlfllb Bcex }I(lfTeJleH 0 nOSlBJIeHlf1f fllOL\oeL\a If
npH30Bellib Beex K OCTOpOJKHOCTH Ii CaM03alIJ,I1Te.
. He CTaHellb ceSlTb naHIfKY cpeL\1f JlIOL\eH H He npe.nynpeL\Hllb IfX 0
nOSlBJIeHIfH fllOL\oeL\a, HO caM npHMellb COOTBeTCTBYlOllIlfe MepbI.
· npe.aynpeL\HllbnlOL\eH 0 nOSlBJIeHHH fllOL\oeL\a H CQCTaBlfllb nnaH ero
nOI1MKH.
Bbl6eplfTe OL\HO H3 Tpex pelleHIfH. ECJlH HH OL\HO Bac He YL\OBJIeTBOpSleT,
npeL\1l0}l(lfTe CBoe. nepeHeCHTe STy clfTyaUlf10 B 61f3HeC-peanbHOCTb. Pac-
CKB}!(JITe. KTO TaKOH fllOL\oeL\ B BalleM 6H3Hec-npouecce. Pa3bIrpaHTe CHTY-
aUI1IO. KaK cnpaBHTbC.SI cJhonocnOM, H npOKOMMeHTHpYHTe ce. KaKOM onbIT
STO MO}l(eT L\aTb BCeM nplfcyrcTBYlOlllfM?
BOCCTaHJle KpeCTbJlH
o pbIuapb, B }I(lfJIax KOTopOro Te"eT KOpOJleBCKBSI KpOBb! HenpOCTO 6pe-
MSI KOpOJleBCKOH BJlaCTH! HapoL\ nopoH 6bIBaeT TaK He6J1aroL\apeH! He 3Ha=
eT OH, '<TO TbI L\HH H HO"1f .nyMaellb 0 em 6J1are! )!(eJlalOT KpecTbSlHe Jlyqllelf
L\OJlH. 3a6bIB 0 CBOeM npeL\Ha3Ha"eHHH naxaTb 3eMJlIO H BbIpallllfBaTb XJle6,
-166-
-167-

OHH nO.lUUIJlH BOCCTaHlfe. npeL\BOL\IfTeJleH-3a"IfHII(IfKOB nOHManH If npH-
BeJlIf K Te6e Ha CYL\. CeH"ac re6e npeL\CTOHT pelllfTb cYL\b6y 6YHTapeH:
. Tbl npHKa}I(ellb HX KB3HIfTb, '1T06bI nOKa3aTb HapOL\Y CBOIO lUlaCTb If
CHnY, If '!T06bI STIf nlOL\H He HapYllanH 60Jlee nOPMoK B TBoeM rocy-
L\apcTBe.
· TbI OCTaHellbCSI C HIfMH HaeMHe H nOL\p06HO paccnpoclfllb 0 npH-
HiHax BOccTaHIDI, a rrOTOM oTnycTHlllb C MHpOM, 83HB C HHX o6ellla-
HHe CJlY}I(lfTb Te6e BepoH H npaBL\OH.
· Tbl BblJlCHHllb nplf"IfHbI BOCCTaHIfSl If Tpe60BaHlfSl 6YHTOBlllfKOB,
nocTapaelllbC.SI H3l(aTb }'Ka3bI, ynyqrnaJOlIJ,He JKJ13Hb HapOll.8; CaMI1X.>Ke
npeL\BOL\IfTeJleH TbI oTnpaBHllb nOLI KOHBoeM Ha pa60Ty no BOCCTa-
HOBJIeHHIO TOro, "TO 6bUlO pa3pYlleHo B XOL\e BOCCTaHHSI.
BbI6eplfTe OL\HO 1f3 Tpex pelleHHH. ECJlH HH OL\HO Bac He YL\OBJleTBOpSl-
eT, npeL\1l0}l(lfTe CBoe. B 6H3Hec-peanbHOCTH TaK}l(e HeMano npeL\aTeJleH If
3arOBOpII(HKOB, L\3}I(e cpeL\1f Tex, KOMY L\OBCpSlIOT. BaM npeL\CTOHT COCTa-
BHTb «TpOHHYIO pe"b» If npOH3HeCTIf ee nepeL\ BceMIf npIfCYTCTBYIOII(HMH.
3aMOTlfBlfPYHTe c06paBllHXCSI CJly}l(lfTb HaM BepOH If npaBL\OH, y6eL\HTe If X
B HenpaBOTe 3aroBOpIl(HKOB. npOKOMMeHTIfPYHTe CBOIO pe"b If paCCKa-
}I(IfTe, B KaKIfX CIfTyaUIfSlX 6H3Hec-npouecca HaM npHroL\HTCSI STOT OnblT.
BoiiHa
o pbluapb, B }l(lfJIax KOTOpOro Te"eT KOpOJleBCKaSl KPOBb! Te6e L\OHeCJlH,
"TO TBOH BOIfHCTBeHHbIH COceL\ c06lfpaeTCSI HL\TIf BOHHOH Ha TBOIO cTpaHY.
Cei1Qac ell{e eCTb HeMHoro BpeMeHI1, (lT06bI nOJJ,rOTOBHTbC.SI K BOHHe HlII1
lITO-TO 113MeHHTb B C03,lJ;aBllleMC.SI nOJIO.>KeHHH. KaKoe perneHHe TbI npHMellib
B STOH cHTyal(lflf:
-168-
.............--
. BbI30Bernb CBOHX BoeHaqanbHHKOB, npHKaJKellib rOTOBlITbC.SI K BOHHe
Ii pa3pa60TaTb llnaH, KaK HanaCTh Ha HenpiHITeJI.SI nepBbIMH.
. nOllJlellb K BOIfHCTBeHHoMY coce.ny nOCJlOB C L\BpaMH, "6bl cMSlr-
11Th em cep,lJ,lJ,e Ii C.IJ.enaTb TaK, 1JTo6bI OH OTKa3aJICH OT BOI1HbL
. oellellb B CTpaHY BOHHCTBeHHoro coceL\a caM, "T06bl nOHSlTb nplf-
IjHHbI B03MO>KHOH BOHHbl, HaCTpoeHHe coce.IJ.a-KOpOJIH Ii J],orOBOplITb-
CSI C HHM 0 MHpe.
BbI6epHTe OL\HO 1f3 Tpex pelleHHH. ECJlIf Hlf OL\HO Bac He YL\OBJIeTBOp;eT,
e O}l(IfTe CBoe. nepeHeCHTe STy CHTyaUHIO B 61f3HeC-peanbHOTb. ac-
a:Te 0 CBoeH CTparemlf HHbl C KOHKYpeHTaMH. Pa3blrpaHTe CBOIO
CTparemlO H npOKOMMeHTlfpYlfTe ee.
BOAWe6HJlK MepAJlH
MYL\peu MepJlHH 6blJl HaCTaBHHKOM KOpOJlSl ApTypa. OH MHOrMY ero
HayqHJI, B TOM l.ulCJIe H MacTepcrny CO'lI1HeHI1.S1 pa3JlHqHb nl1CeM. epJUIH
mBOpHn ApTYPY, '!TO nlfCbMO COCTOHT 1f3 "eTblpex "aCTeH.
1. L(06pble npHBeTCTBeHHbIe CJlOBa an:pecaTy.
2 OnHcaHlfe B03HHKlleH np06J1eMbI.
3. J13J10}l(eHlfe C06CTBeHHOro BapHaHTa pelleHHSI np06J1eMbI.
4: L(06pble CJlOBa a,n:pecaTy If BblpB}l(eHlfe YBepeHHOCTII BO B3aIfMOnO-
HHMaHIH1.
CeH"ac BaM npeL\cTOIfT HanHcaTb nIfCbMO, B KOTOpOM BbI npeL\1laraere
MH CHnbHOMY HenplfSlTeJlIO. OnpeL\eJllfre IfMSI Ballero pecara, COCTBBbTe
nHbMo (c yqeToM BceX ero "eTblpex "acTeH) If npo"maHTe ero nepeL\ Bce-
n MeHTH p yHTe B KaKllX CIfTyaUHSlX
MH co6paBllHMHcSI B STOM 3ane. pOKOM ,
6H3Hec-npouecca BaM nplfrOL\IfTCSI STOT HaBbIK.
-169-

KapTa pbIqapR KpeCTbRHJ1Ha
BOCCTaHHe KpeCTbDH
AIOAoeA
o pbruapb, B }I(HJ]aX KOTOpOro Te"eT KPOBbL\06poro KpeCTbSlHIfHa! L(opo-
ra npHBeJla Te6S1 B coceL\Hee mCYL\BpCTBO, npaBIfTeJlb KOTOpOro L\OBeJl Kpec-
TbSlH L\O KpaHHeH 6eL\HOcTIf. OH 06J10}l(HJI IfX HanoraMH H TIOL\aTSlMIf. OHH
L\OJlm TepneJlH, HO Tenepb L\OlllJlH L\O KpaHHOCTII H rOTOBbI BOCCTaTb. '1TO
TbI CT3Hellib D:eJI3Tb B ::rroi1 cluyau,lul?
. OTTOBOpHllb KpeCThSlH OT BOCCTBHIfSl, paCCKaJKellb HM 0 nOCJleL\CTBIf-
SIX 6Ylua, nOJKeJIaellib J.1M CMl1pHTbCSI Ii npOlIOJIJKa'fb )KHTb cnOKOHHO.
. CTaHellb npeL\BOL\HTeJleM BOCCTaBlllfX KpeCThSlH, nOL\HHMellb IfX 60-
eBoH .nyx.
. npO.lJ.OJDKHlllb CBOM nyrb, He BBSl3bIBaHCb B )leJIa 3TI1X KpeCTbHH, npa-
CTO nplfKYnlfB Y HIfX e.ny B L\Opory.
nepeHeCIfTe STy cHTyaUHIO B 6H3Hec-peanbHOCTb. BbI6eplfTe OL\HO 1f3
T!)eX perneHI1M. ECJIH HI1 OD:HO 113 HHX He npweMJIeMO J])I.SI Bac, npe.lI1IO:>KlITe
cBoe. J1306pa3HTe Balle pelleHHe B L\eHCTBIfIf If npOKOMMeHTIfPYHTe em.
B KaKIfX CIfTyauH>IX Ballero 61f3HeC-npouecca BaM nplfroL\IfTCSI STOT onbrr?
Tep6 - =yr, nOJle, MeL\BCL\b.
XapaKTepHble "epTbI pbll\3P" KPecTbSlHHH3, KOTopble HHO IfcnOJlb30-
BaTb TIPH BbInOJlHeHlf1f 3a.naHIfSl (npOXO}l(L\eHHIf HCnbITaHIfSl):
. nparM3THK; era nepBbIH Bonpoc: «I.}TO SI C 3Toro 6YD:Y I1MeTb?»;
. CTpeMI1TC.SI K cTa6HJIbHOH cnoKoMHoH CbITHOH JKI13HW;
. np11B5I33H K M3Tepl1aJIbHbIM pecypC3M, 'leTKO nOHI1MaeT M3TepWaJIb-
Hyro, 3KOHOMI1QecK)'JO BbIfO.u,y;
. H36eraeT OTKPbITbIX CTOJIKHOBeHwi1;
. pa6oTocnoco6eH, TepneJIHB. BbIHOCJUIB;
. OTJ],aeT npl10pl1TeT ueHHOCTI1 ceMbH, J],OM3, J],eTeit
BOT KaKlle 3a.n3H"" yrOToBaHbI Pbll\3Pro KpeCThSlHIfUY B MecTax HCnbIT3HIfH.
o pbIuapb, B }I(lfJIax KOTOpOro Te"eT KpOBb L\06poro KpeCTbSlHIfHa! J13BCC-
THO npo Te6S1, '1TO JlI06lfllb TbI nOKOH If npHBbI'lHbIH nopMoK BCIl(eH. Ho
L\opora n03BaJla Te6S1 3a C060H, If cy)I(L\eHo Te6e npOHTIf HcnbITaHHSI, '<T06bI
CTaTb OL\HIfM H3 PbIuapeH Kpymoro CTOJla. TBOH YM, TepneHHe, BbIHOCJlH-
BOCTb nOMoryrTe6e B HCnbITaHIfSlX. J1 BOT nepBoe 1f3 HHX. nOKa TbI L\aneKO He
YlleJl OT CBoero L\OMa, npHLIYMaH. KBK CnpaBIfThCSI C BeJlIfKaHOM JIIOL\OeL\OM.
npeL\CTaBbTe, KTO TaKOH JIlOlloeL\ B BalleH 6H3Hec-peanbHOCTIf (Hanoro-
BbIH IfHcneKTOp, KOHKypeHT, pSKeTIIp If L\P.). npeL\CTaBbTe SKOHOMIf'<eCKoe
060CHOBaHlfe TOMY, no"eMY JIIOL\oeL\Y HeBblmllHO 6YL\eT Bac coeL\aTb. Pa-
3blrpaHTe neperoBopbI C JIIOL\OeL\OM nepeL\ c06paBllIfMIfCSI. npOKOMMeH-
THpYHTe CHTyaUIfIO.
BOAbmaD Pb16a
o pbIUapb, B }I(lfJIax KOTOpOro Te"eT KpOBb L\06poro KpeCTbSlHHHa! ne-
peL\ To60H Ha 6epery MOpSl 6beTCSI EOJlbllaSl PbI6a, no KaKIfM-TO npH"IfHaM
BbI6polleHHaSl H3 BOL\bI. '1TO Tbl 6YL\ellb C HeH L\eJlaTb?
. BOcTIOJlb3yellbcSI cJlyqaeM nOL\KpenIfTbcSI: npHrarOBHllb H3 Pbl6bI e.ny,
qaCTb C'bellib. qaCTb B03bMellib C ca60M. B nYfb.
. nOMO}l(ellb PbI6e L\06paTbcSI L\O BOL\bI.
. Opoi1.nellb MIfMO.
-170-
-171-

nepeHecHTe STY CHTyaUlfIO B 61f3HeC-peanbHOCTb. KTO TaKBSI STa Pbl6a?
BbI6epIfTe OL\HO 1f3 rpex pelleHHH. ECJlH HH OL\HO 1f3 HHX He nplfeMJleMO
L\JISI Bac, npeL\JIO}l(IfTe CBOe. J1306pa31fTe Balle pelleHHe B L\eHCTBIfIf H npo-
KOMMeHTIfPYHTe ero. B KaKlfX CHTyaUIfSlX Ballero 61f3HeC-npouecca BaM
nplfroL\IfTCSI STOT on bIT?
TIt. OHIf BblrHanH nlOL\eH 1f3 HX L\OMOB, CO}l(rnH aM6apbI HenOKopHbIX, y61f-
1111 qaCTbJ],OMalllHHX:>KHBOTHb[X, HCnOpTlUm: 'laCTb 3anaCOB 3epHa. TBOW OD:-
HOCeJIbQaHe, Te no yu.eJIeJII1. yuIDH B neca 11 HaqaJIl1 napTM3aHCKYJO HOMHy
npOTHB 3aBOeBaTeJleH. OHH nplfCJlanH roHua C BeCTSlMIf K Te6e. KaK TbI no-
CTynlfllb B STOH ClfTyaUIfH?
. npOL\eMOHcTpHpyellb OL\HOCeJlb"aHaM SKOHOMH"ecKYIO HeBblroL\-
HOCTb napTH3aHCKoro L\Blf}l(eHHSI: 6yL\YT JIIf 3aTPBTbI KOMneHClfpOBa-
Hbl J],OXO.n.3MH?
. npOL\eMOHcrplfpyellb BparaM SKOHOMIf"eCKYIO HeCOCTOSlTeJlbHOCTb
npoeKTa 3aXBaTa TBoeH L\epeBHIf.
. npeL\CTaBHllb caMOMY ce6e pac"eT SKOHOMIf"eCKOH HeCOCTOflTeJlb-
HOCTIf C06CTBeHHOro B03BpalI\eHlfSl B POL\HYIO L\epeBHIO.
nepeHeCIfTe STy cHTyaUHIO B 6H3Hec-peanbHOCTb. BbI6epHTe OL\HO 1f3
rpex pelleHIfH. ECJlH HH OL\HO H3 HIfX He npHeMJleMO L\JISI Bac, npeL\JIO}I(HTe
cBae. PaCCK3)1(]fTe, MO>KHOlIl1 113 nO)J;o6HOM CHTYaUHH, B npl1HUHne, H3BJIeqb
MaTeplfanbHYIO BblroL\Y. ECJlH MO}I(HO, TO KaKHM 06pa30M? J1306pa31fTe Balle
pelleHlfe B L\eHCTBIfH If npOKOMMeHTlIpyHTe ero. B KaKHX cHTyaUlfSlX Balle-
ro 61f3HeC-npouecca BaM nplfTOlIHTCSI STOT onbIT?
OTmeAbHJlK
o pbruapb, B }I(lfJIax KOropOro Te"eT KpOBb L\06poro KpeCTbSlHHHa! TbI
3a6peJ] B 3anOBeJ],Hoe MecTO - 311,eCb )l(HBeT OTllleJIbHHK, CBRTOM IJeJIOBeK,
nOCBHTIfBlllfH ce6S1 MOJlHTBaM. Ero CKHT - STO }I(aJIKaSl JIa"yra. Ero nHlI\a -
KopeHbSl, SlroL\bI H rplf6bJ. Ero BOL\a - poca H L\O}l(L\eBbIe KanJlH. 'lro CTa-
Hellib J],eJ1aTb TbI B 3TOM MeCTe?
. noi1.nellb CBoeH L\OpOroH, nO}l(eJlaB OTlleJlbHIfKY 3L\paBCTBOBaTb.
. OCT3HelllbC.SI Ha HeKOTopoe BpeM.SI C OTIUeJIbHHKOM, (lT06bI nOMOqb
eMY nOJlyqlle 06ycrpOlfTb }l(H3Hb: nOMO}l(elllb nOCTaBIfTb KpenKIfH
)lDM, 33BeCTH oropoJl, BbIKOnaTh KOJIOJ],eu.
· 3a,n:ep}l(lfllbCSI L\JISI TOro, "T06bI nOKplfTIfKOBaTb OTllieJlbHIfKa 3a ero
06pa3 }l(H3HIf B nJlOXQM L\OMHllKe co CKYL\HOH eL\OH.
BbI6epHTe OL\HO H3 Tpex pelleHHH. ECJlIf Hlf OL\HO Bac He YL\OBJIeTBOpSl-
eT, npeL\JIO}l(HTe CBoe. nepeHeCIfTe STy CHTyaUHIO B 61f3HeC-peanbHOCTb.
PaCCK3}I(IfTe, KTO TaKOH OTlleJlbHIfK B BaweM 6H3Hec-npouecce. Pa3bIrpaHTe
CHTyaUHIO B3aIfMOL\eHCTBIfSl C OTlleJlbHIfKOM If npOKOMMeHTHpyHTe ee. Ka-
KOH OnbIT STO MO}l(eT L\aTb BceM npHcyrcTBYlOlllfM?
3aMOK KOpOJUI XOAAa
BmiHa
o pbIuapb, B }I(lfJIax KOropOro Te"eT KpOBb L\06poro KpecTbSlHlfHa! nOKa
TbI CTpaHcTBOBaJI, Ha .llepeBHIO, B KOTOPOH TbI pO,lJ,HJICSI Ii >KMJI, HaITaJIH Bpa-
o pbluapb, B }I(lfJIax KOTopOro Te"eT KpOBbL\06poro KpeCTbSlHHHa! )Jopo-
ra nplfBeJla Te6S1 BO BJla,n:eHHSI KOpOJlSl XOJlJIa. )J06PbIH KOpOJlb npeL\OCTaBlfJI
Te6e 3eMJIIO, C TeM QTo6bI TbI nOCT3B11JI 3,n;eCb CHOM JJ,OM 11 3aBeJI X0351MCTBO.
TbITaK H CL\eJlan. J1 BOT KTe6e npHXOL\SlT nlOL\1f B 6oraTbIXOL\e}l(L\ax If roBO-
pflT, '!TO KOpOJlb XOJlJI He L\YMaeT 0 CBOHX nOMaHHbIX. A OHIf, nlOL\1f B 60ra-
TbIX OL\e}l(L\ax, L\YMaIOT. 3TIf nlOL\1f npeL\JIaralOT Te6e nplfcoeL\IfHIfTbCH K If X
-173-
-172-

3arOBOpy npOTIIB KOpOJlSl XOJlJIa. OHIf roBOpflT, '<TO TbI nOJlyqlfllb MeCTO nplf
L\BOpe H MHOro L\eHer. KaK TbI nOCTynlfllb If nO'IeMY?
nepeHeCIfTe STy cHTyaU1f1O B 61f3HeC-peanbHOCTb. KTO TaKOH KOpOJlb
XOJIJl, KTO TaKlfe Te, '<TO npeL\1laralOT npIfCOeL\IfHIfTbCSI K 3aroBopy? )JaHre
cBoeMY perneHHIO 3KQHOMI1QeCKOe 060CHoB3HHe, ou.eHHTe Bee HHaHCO-
BbIe plfCKIf Ballero pelleHIfSl, npOKOMMeHTllpyiiTe ero. B KaKIfX cHTyaulfSlx
Ballem 61f3HeC-npouecca BaM npHrOL\HTCSI STOT on bIT?
OueHHTe SKOHOMIf"eCKYIO BbIrOL\Y Bcex Tpex BaplfaHTOB L\eHCTBHH Ha
pHCTanHllIe. BbI6epHTe HaH60Jlee BbIrOL\HbIH BaplfaHT. ECJlH TaKoro, Ha Ball
B3TJ\M. HeT B cnHCKe, npeL\CTaBbTe CBOH. nepeHeCHTe STy CHTyaUlf10 B 61f3-
Hec-peanbHOCTb H npOKOMMeHTlIpyHTe ee. KaK MO}l(eT nplfrQl\IfTbCSI BaM STOT
onblT B BarneM 6M3Hec-npou ecce ?
BOillDe6HII!K MepAII!H
5IpMapKa
MYL\peu MepJlHH 6bUl HaCTaBHIfKOM KOpOJISI ApTypa. OH MHOroMY ero
HByqHJI, B TOM 'IIfCJle If MaCTepCTBY CO"HHeHHSI pa3J1If"HbIX nlfceM. MepJIIfH
mBOplfJl ApTYPY. '<TO nlfCbMO COCTOIfT 1f3 "eTbIpex "acTeH:
1. )J06pbIe nplfBeTCTBeHHbIe CJlOBa a,n:pecaTY.
2. OnHcaHHe B03HHKlleH np06J1eMbI.
3. H3J10}l(eHlfe c06cTBeHHoro BaplfaHTa pelleHIfSl np06J1eMbI.
4. )J06pbIe C1JOBB a.npecaTy If BbIpB}I(eHlfe yuepeHHOCTIf BO B3a1fMOnOHI1MBHI1If.
Cei1Qac HaM npe)lCTOI1T HanHcaTb nHCLMO, B KOTOpOM BbI npeJ])IaraeTe
PYKOBOL\CTBY cxeMY IfCnOJlb30BaHlfSl nOJly"eHHoH npH6bIJiIf. COCTaBbTC
nHCLMO (c yqeTOM BCex era 4eTbIpex QaCTei1), J],3HTe cooeH n03WlJ.WH 3KOHQ-
Mlf'leCKOe 060CHOBaHlfe If npO"IfTaHTe nHCbMO nepeL\ BceMIf co6paBlllfMH-
CSI B STOM 3ane. npOKOMMeHTIfPYHTe, B KaKlfx CHTyaUHSlX61f3HeC-npouecca
HaM npWfOlll1TCSI 3TOT H3BbIK.
o pbluapb, B }I(lfJIax KOTOpOro Te"eT KpOBb L\06poro KpecTbSlHIfHa! Pa-
L\YHCSI, TbI nonan Ha SlpMapKY! 3L\eCb MO}I(HO KynlfTb Bce, 'ITO 3axo"ellb. Kynlf
Tpl1 BelIJ,H, caMbIe Heo6xOlll1MbIe B X0351Hcme.
)JaHTe CBoeMY BbI60PY SKOHOMIf'IeCKOe 060CHOBaHHe, oueHIfTe Bce (jJ1f-
HaHCOBbIe plfCKIf Ballero pelleHIfSl, npOKOMMeHTIfPYHTe ero. B KaKIfX CH-
TyaUIfSlX Ballero 6H3Hec-npouecca BaM nplfroL\IfTCSI STOT onbIT?
PII!CTaAJl!IIje
0, pbIuapb, B }I(HJlaX KOTOpOro Te"eT KpOBb L\06poro KpeCTbSlHIfHa! )Jo-
pora nplfBeJla Te6e Ha CBSlTOe L\1ISI Ka}l(L\Oro pbruapSl MeCTO - plfCTanlfllle.
3neCb npOXDD:SIT noeJ],I1HKI1, Ii TOJIbKQ OD.I1H, C3MbIH JJ,OCTOHHbIH CTaHOBI1T-
CSI no6eL\HTeJleM. 'lTO 6YL\ellb L\eJlaTb TbI?
· 3aHMellb MeCTO cpelIlf 3plfTeJleH If nOJl106yellbCSI noelIHHKaMH.
· 3aSlBlfllb ce6S1 B Ka"eCTBe yqacTHIfKa TypHHpa H CTaHellb L\pBTbCSI 3a
npaBO 6bITb nepBbIM.
· 060i1.nellb plfCTanlfllle CTOPOHOH, nOTOMY KaK B nbIJlY CpB}l(eHIfSl ero
yqacTHI1KH Ii 3pHTeJII1 CT3HOBSlTC.SI onaCHhIMH.
ApaKOH II! IIpll!H4ecca
o pbIuapb, B }l(lfJlax KOTOpOro Te"eT KpOBb lI06poro KpeCTbSlHIfHa! B "Y-
L\eCHOH H HenpocTOH clfTyaUlf1f OKa3ancSI TbI. OepeL\ T060H noroBo )JpaKo-
Ha, 1f3BeCTHoro nOXHTIfTeJlSl nplfHuecc. B STO BpeMSI roL\a HpaB L\paKoHa
-174-
-175 -

CTaHOBIITC.SI cnoKoi1HbIM H )106pO>KeJIaTeJIbHbIM, OC06eHHO TOrna, KOr)la C
HIfM pa3L\eJlSlellb XJle6 H COJlb. L(paKoH O"eHb XOpOllO HaCTpoeH no OTHO-
lleHHIO K Te6e H npeMaraeT Bbl6paTb OMY H3 npHHuecc B }I(eHbI.
BaM HO BbITIOJlHIfTb TPIf 3a,n:aHHSI:
\. OueHIfTe SKOHOMIf"eCKYID BblroL\Y TaKoro npeMO}l(eHHSI L(paKOHa.
B COOTBeTCTBHH C pe3ynbTaTaMIf COOIfX pa3MbIlllJIeHHH nH60 npHMH-
Te, nH60 OTBeprHHTe ero. npOKOMMeHTIfPYHTe Ball BbI60p TaK. "TO-
6bI OH 6bUl nOHSlTeH BceM npHcyrCTBYlOlllfM.
2. npOBeL\HTe neperoBopbI C L(paKoHoM TaKIfM 06pa30M, "Toobl OH no-
HIDI 3KOHOMHqecKYJO HeCOC'fO.SlTeJIbHOC'fb cBoero npoeKTa nOXl1lIJ,eHIUI
npHHuecc. PB3bIrpaHTe cHTyaU1f1O neperoBopOB.
3. nepeHeclfTe STy CHTyaUHIO B 61f3HeC-peanbHOCTb. KTO TaKOH )..\paKoH,
a KTO nplfHuecca? COCTaBbTe HeCKOJlbKO peKOMeHL\al\IfH BceM nplf-
CyrCTB}'IOlIJ,HM OTI-IOCHTeJIbHO Toro, KaK HM )lei1cTBoBaTh B nO)l06HbIX
CHTyaUIfSlX 61f3HeC npouecca.
. "aCTO IfCnOJlb3yeT XlfrpOCTb If C06cTBeHHble aKTepCKlfe cnoc06Hocrn;
. MaCTep C03L\aBaTb IfHTPlfry H npOOOKaUHOHHble cHTyaUHH.
BOT KaKlle 3a,n:aHIf" yroToBaHbI pbll\apro KynIQ' B MecTax HCUblTaHHii.
5IpMapKa
KapTa pbIQapR KynQa
o pbIUapb, YMelOllIHH MbICJlIfTb He06bI"HO If 3HalOllIHH npaBlfJla TOproB-
nlf! 0 Te6e 1f3BeCTHO, "TO YMeellb Tbl pB361IpaTbCSI B nlOL\SlX, plfCKOBBTb H
BbIHrpbIBaTb, "TO XIfTep TbI H OCTep YM TBOH. 3HaeM, "TO Tbl BeJl ycnellHYIO
TOproBJIIO If HIDKIfJI HeManble 60raTCTBa. Ho npH3bIB KOpOJlSl ApTypa He OC-
TaBIfJI Te6!l paBHo.nyllHbIM. H BCTan Tbl HaL\Opory HCnbITaHIfH. "lT06bI npOH-
TIf 1fX, Te6e nOHM06S1TCSI If TOOH YM. If XIfTpOCTb. H 3HaHIfSl. Tbl OTnpaBJISl-
ellbCSI B nyrL - HO KOMY OCTaBHllb CBoe L\eJlO H MeCTO Ha SlpMapKe? KaKlf-
MIf Ka"eCTBaMH L\On}l(eH 6YL\eT 06naL\aTb TBOH ynpaBJISllOllIHH? KaKoe
HanyrcTBlfe Tbl eMY L\allb nepeL\ TeM, KaK OTnpaBlfllbCSI B nyrb pbIUapSl?
nepeHeCHTe STy CHTyaulf10 B 61f3HeC-peanbHOCTb. BaM npeL\CTOIfT co-
CTaBHTb 7 peKOMeHL\al\IfH no s(jJ(jJeKTHBHOCTIf npoL\3}I(. OC06blH aKueHT CL\e-
naHTe Ha B3alfMOOTHOlleHlfSlX C KJlHeHTOM. Pa3blrpaHTe cHTyaulflO.npOL\a-
}I(If, npOL\eMOHCTpHpyHTe BlIpTY03HOCTb BO B3alfMOOTHOlleHHSlX C KJllfeH-
TOM. npOKOMMeHTHpyHTe CBOH L\eHCTBHSI.
rep6 - TOproBblH Kopa6J1b nOLI napycaMIf.
XapaKTepHble "epTbl pblUap" KYllUa, KOTOpble HO I1CnOJlb30BaTb npH
BbITIOJlHeHlf1f 3a,n:aHIfSl (npOXO}l(L\eHIfIf HCnbITaHIfSl):
. CTpeMIITCH HrpaTh 11 BbI.HrpbIBaTb;
. 06JIa,a,aeT XOpOIlIHMI1 KOM6liHaTOpHbIMH cnoco6HOCTHMI1, HeCTaH-
L\apTHO, TBop"eCKIf nOL\XOL\HTK pelleHHIO np06J1eM, reHepHpyeT 6oJlb-
IlIoe KOJII1QeCTBO lUl.ei1;
. 6JIeCT.SIlIJ,e 3HaeT nCI1XOJIonno QeJIOBeKa, TOHKHe HI1TH, 3a KOTopbIe
MO}l(}{OTRHYTh; MaCTep MaHl1nyllillJ,I1H, ynpaBJIeHM.SI MOlliBaMI1 JIIO)J;ei1;
BOAWe6HJlK MepMlH
MYL\peu MepJlIfH 6bUl HaCTaBHHKOM KOpOJlSl ApTypa. OH MHOroMY ero
HayqHJI, B TOM QliCJ1e H MaCTepCTBY COQHHeHlliI pa3J1HQHbIX nHceM. MepJ1I1H
roBOplfJl ApTyPY, '<TO nlfCbMO COCTOHT H3 'leTblpex "aCTeH:
\. L(06pble nplfBeTCTBeHHble CJlOBa a,n:pecaTy.
- 176 -
123aK 3538
-177-

2. OnlfcaHlfe B03HHKIlleH np06J1eMbI.
3. H3JlO}l(eHHe c06cTBeHHom BapHaHTa pelleHIfSl np06J1eMbI.
4. L(06pble CJlOBa a,n:pecaTy If Bblp3}l(eHHe YBepeHHOCTIf BO B3aIfMonOHH-
MaHJ.1I1.
CeH'laC BaM npe,lICTOHT HaIJl1caTb nHcbMo, B KOTOpOM BbI rrpocHTe OT-
CpO'!KIf nnaTe}l(a no KpeL\lfTy. OnpeL\eJlHTe IfMSI Ballem a,n:pecaTa, COCTaBbTe
nHCbMO (c yqeToM Beex em "eTblpex "acTeH) If npo'!HTaHTe em nepeL\ Bce-
MH co6paBlllfMHcSI B STOM 3ane. npOKOMMeHTIIpYHTe, B KaKHX cHTyaUHSlX
61f3HeC-npouecca BaM nplfmL\HTCSI STOT HaBbIK.
60JlbllYIO TBHHY: npOTIfB Hem nJleTeT 3amBOp nepBbIH MHHHCTp. em L\OBe-
peHHoe JlIfUO If L\PYr. KOpOJlb XOJlJI, 3HaSI, KaKOH Tbl MacTep Ha BeSlKlfe XIfT-
pOCTIf, npOCHT Te6S1 npHL\YMaTb, '<TO L\eJlaTb. KaK nOBeCTIf KOpOJlIO ce6S1 B
::nOH ClITyau,HH, \lT06bI OCTaTbCH B BbIHrpbIllle?
nepeHeCHTe STy clfTyaUlf10 B 61f3HeC-peanbHOCTb. PaCCK3}I(HTe, B KaKIfX
CJlyqaSlx H C KeM 6YL\eT nOJle3eH BbI6paHHbIH HaMH nOL\XOL\. KaKOH OnbIT STO
MO}l(eT L\aTb BceM npHcyrcTBYIOII\IfM?
OTmeAbHJlK
AIOAoeA
o pbruapb, YMelOlI\lfH MbICJIHTb He06bI'lHO If 3HalOIUI1H npaBIfJIa TOpmBJIIf!
L(opora nplfBena TC6S1 B CKlfT OrlleJlbHIfKa, CBSlTOm "eJlOBeKa. )l\],urnlI\e em BeT-
xoo, a nlfllia cKy.lIHaSl. KpeCTbSlHe COCeL\HeH L\epeBHIf Momlf 6bl eMY nOMoraTb,
HO He XOT>IT. nplfL\YMaH, '!TO HY}I(HO CL\eJlaTb, '!T06bl KpeCTbSlHe If3 COCeL\HeH L\e-
peBHIf 3aX0TCJI1f nplfHOCIfTb OTIIIeJIbHIfKY e.ny If nOnpaBIfJIH em }I(IfJIlfllie.
nepeHeCHTe STy CIfTyaUlf10 B 6H3Hec-peanbHOCTb. PaCCKB}I(IfTe, B KaKHX
cJlyqaSlx H C KeM 6YL\eT nOJle3eH BbI6paHHblH BaMIf nOL\XOL\. KaKOH OnbIT STO
MO}l(eT L\aTb BceM nplfcyrcTBYIOII\IfM?
o pbluapb. YMelOlllfH MbICJlHTb He06bI"HO If 3HalOlllfH npaBlfJla TOp-
rOBJlIf! BOJlelO cYL\b6bl IfJlIf L\oporn, HO TbI OKa3ancSI B L\OMe Y fllOL\oeL\a. OH
o"eHb 06pa,n:OBancSI TaKOMY HeO}l(lfL\aHHOMY nOL\apKY H c06HpaeTCSI Te6S1
CbeCTb. n06eL\IfTb fllOL\oe.na CIfJlOH HeB03MO}l(HO, MO}l(HO TOJlbKO nepeXIfT-
pHTb. KaKYIO XlfTPOCTbTbl nplfL\YMaellb, "T06bI He 6bITb CbeL\eHHbIM fllO-
L\oeL\OM?
nepeHeCHTe STY CHTyaUlf10 B 61f3HeC-peanbHOCTb. PaCCK3}I(HTe, KTO Ta-
KOH fllOL\oeL\ B BalleM 6H3Hec-npouecce. Pa3blrpai1Te CIfTyaUHIO, KaK cnpa-
BIfTbCSI C fllOL\OeL\OM, H npOKOMMeHTIIpYHTe ee. KaKOH OnbIT STO MO}l(eT L\aTb
BCeM nplfcyrCTBYIOII\IfM?
BOCCTaHJle KpeCTbDH
3aMOK KOpOAJI XOAAa
0, pbruapb, YMelOlI\lfH MbICJlIfTb He06b1"HO H 3HalOII\lfH npaBlfJla TOp-
mBJlIf! Tbl OKa3ancSI B 3aMKe L\06J1eCTHOm KOpOJlSl XOJlJIa. OH nOBeL\an Te6e
o pbruapb. YMelOlI\1fH MbICJlHTb He06bI"HO H 3HalOII\HH npaBHJIa TOpmB-
JlIf! B CTPaHe, "epe3 KOTOPYIO npOJleraeT TBOH nyrb, Ha"anOCb BOCCTaHlfe
KPeCTbSlH. KOpOJlb, 3HaSl 0 TBOOM, pbIuapb, YMeHlf1f nplfllYMbIBaTb He06bN-
Hble pelleHIfSl, nplf3Ban Te6S1 Ha nOMOlI\b. OH He }I(eJlaeT npOJlIfBaTb KpOBb
CBOIfX nOMaHHbIX. OH xo"e1; '<T06bl KpecTbSlHe OTBepHYnlfcb OT cBoom npeL\-
BO,U,I1TeJUII1 pa30lllJ1I1Cb no CBOwM J],oMaM.
npHL\YMaHTe 5 cnoc060B, KaK STO CL\eJlaTb, If pa3blrpaHTe OL\IfH H3 HIfJ<.
-178-
- 179 -

nepeHeCHTe STY CHTyaUHIO B 6H3Hec-peanbHOCTb. PaCCK3}I(IfTC, B KaKIfX
cJlyqaJlx If C KeM 6YL\eT nOJle3eH BbI6paHHbIH BaMIf nOL\XOL\. KaKOH onbIT STO
MO}l(eT L\BTb BceM nplfcyrcTBYIDlI\HM?
3eH Bbl6paHHbIH BaMIf nOL\XOL\. KaKOH onbiT STO MO}l(eT .naTb BceM nplfcyr-
CTBYlOllHM?
BOAbillaa Pb16a
BOHHa
o pbluapb, YMelOlI\HH MbICJlHTb He06bl"HO If 3HalOlI\HH npaBIfJla TopmB-
nH! 3L\eCb, Ha 6epery MOpSl, nonana B 6eL\Y EOJlbllaSl PbI6a. OHa HaCTOJlbKO
BeJlIfKa H TSI}I(eJla, "TO Te6e ee He nOL\HSlTh. OL\HaKO He06xoL\HMO B o"eHb
KOpOTKOe BpeMSI nepeMeCTIfTh PbI6y B BOny, IfHa"e OHa nom6HeT.
nplfL\YMaHTe 5 cnoc060B, KaK L\OCTaBIfTb PbI6y B BOny 3a KopOTKoe Bpe-
M.SI, He nOBpe,lU1B ee, 11 pa3bIrpaMTe Oll.HH 113 HI1X.
nepeHeCHTe STy CHTyaUHIO B 6H3HeC-peaJIbHOCTh. PaCCK3}I(HTe, B KaKIfX
cJlyqaJlx If C KeM 6YL\eT nOJle3eH BbI6paHHbIH BaMIf nOL\XOL\. KaKOH OnbIT STO
MO}l(eT L\aTb BceM nplfcyrcTBYIOlI\IfM?
o pbIuapb, YMelOlI\IfH MbICJlHTb He06bI"HO If 3HalOlI\IfH npaBHJla TOpmB-
JlH! Be"epoM TbI npHexan B OL\IfH KpaCIfBbIH mpOL\. YrpOM OKa3anOCb, "TO
Bpam 06CTynlfJlH em CO BCex CTOpOH. [OpOL\CKlfe BopOTa 6bum 3aKpbITbI.
Bce, KTO YMeJl 06pallaTbCSI C opeM, BbIlllJIH Ha ropOL\CKlfe CTeHbI. Ho 1fX.
3allIlITHHKOB, OKa3a.rrOCb QqeHb MaJIO. 3TO, KOHeQHO, TonbKO ycrnurno no-
6eL\HbIH nyx B CTaHe BpamB.
nplfL\YMai1Te 5 cnoc06oB, KaK nepeXHTpHTb BparoB, nOKa3aTb IfM, "TO B
mpOL\e MHom 3alI\IfTHHKOB-BOIfHOB. Pa3blrpaHTe OL\IfH 1f3 HIfX.
nepeHeCHTe STY CHTyaUHIO B 61f3HeC-peanbHOCTh. PaCCKB}I(IfTe, B KaKIfX
cJlyqaJlx If C KeM 6YL\eT nOJle3eH Bbl6paHHbIH BaMIf nOL\XOL\. KaKOH onbIT STO
MO}l(eT L\aTb BceM nplfcyrCTBYIOlI\IfM?
ApaKOH II rrpJIIIlecca
o pbIuapb, YMelOlI\HH MbICJlIfTb He06bI"HO If 3HalOlI\HH npaBlfJla TopmB-
Jm! nOKa TbI CTpaHCTBOBan, TBOSI B03J1I06neHHaSl, npeKpaCHaSl npHHuecca
6bma nOXHlI\eHa L\paKoHOM. L\paKoH ClfJleH If crpalleH, n06eL\IfTh em Me-
"OM HeB03MO}I(H0. Ho npOTHB XIfTPQCTIfL\paKoH 6ecClfJleH, nOTOMY"TO no-
CTOSlHHO O}I(If.IJ:aeT Hana,n:eHHSI.
nplf.D:YMaHTe 5 cnoc060B, KaK nepeXHTpHTb L(paKoHa If OCB060L\IfTb
nplfHueccy, pB3blrpaHTe OL\IfH H3 HIfX.
nepeHeCHTe STy ClfTyaUHIO B 61f3HeC-peaJIbHOCTb. KTO TaKOH L(paKoH If
KTO TaKaSl npHHuecca? PaCCK3}I(IfTe, B KaKIfX cJlyqaSlx If C KeM 6YL\eT nOJle-
PIICTaAlIlI1e
B 6H3Hec-peanbHocTH. Ha CHMBOJIJ11::IeCKOM pHCTaJIHlIJ,e, BbI 11 Balli KOH-
KypeHT 60peTeCb 3a HOBYIO L\OJI}I(HOCTb, Ha KOTOpylO o6bSlBJleH KOHKypC.
BbI6HpaTb nyqllem H3 Bac 6yL\YT CorpYL\HHKIf (jJIIpMbI. nplfL\YMaHTe, KaK
6YL\eT Ha3bIBaTbCSI L\OJI}I(HOCTh, 3a KOTOpylO BbI 6opeTecb. COCTaBbTe TBKyIO
pe"b, "T06bI OHa o"apOBana Beex nplfcyrcTBYIOlI\HX, H Bce He pa3nyMbIBBSI
3aXOTeJIH nporOJIOCOBaTb HMeHHQ 3a Hac. I1cnoJIb3YHTe aKTepCKOe MacTep-
CTBO, MaHHnyn.SlUHlO, XlITpOCTh, HeO:>Kl1..QaHHbIe KOM6HHau,I1H. CJIOBOM, Bee
JIy'Illee, "eM 06J1a,n:aeT pbluapb Kyneu.
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KapTa pbIQapR MOHaxa
CeH"ac, OTnpaBJlSlSlCb B nyrb pbruapSl, '1TO CK3}I(ellb TbI OTlleJlbHIfKY,
CBoeMY yqHTeJlIO?
OepeHeCIfTe STy CHTyaUlf10 B 61f3HeC-peanbHOCTb. B KaKIfX cJlyqaSlx s(jJ-
(jJeKTIfBeH nOL\06HbIH nOlIXOL\? Pa3bIrpai1Te pa3roBop C OTlleJlbHHKOM If npo-
KOMMeHTHpyHTe ero.
rep6 - CBe"a, ropa, L\eJlb(jJHH.
XapaKTeplllole ..epTbl pblQaP" MOHaxa, KOTopble HHO IfCnOJIb30BaTb nplf
BbrnOJlHeHlf1f 3a,n:aHIfSl (npOXO}l(L\eHIfIf IfcnbITaHIfSl):
. npeKpaCHO Bn8,ll.eeT CBOI1MH 3MOUIUIMI1, YMeeT 3MOUl10HaJIbHO He
BKJ1IOQaTbC.SI B npo6J1eM}', Ha6mo.aaTb 33 CUTY3uwei1 OTCTpaHeHHO;
. nID6HT OJlHHOqeCTBO Ii pa3MbIlllneHH.SI;
. XOpOlllO 3HaeT 11 llyBCTByeT CBOIO MHCCIHO, MI1CCHIO 4mpMbI, CJIy;KHT
3TOM MI1CCI1H, KaK BbICOKOH l1)lee;
. YMeeT }I(epTBOBaTb ClflOMIfHyrHbIMIf nOTpe6HOCTSlMH pa,n:1f L\OCTlf}l(e-
HIfSl crpaTern"eCKOH UeJlH B YlIaneHHOH nepcneKTlfBe;
. CKJlOHeH K caMoorpaHHqeHIHO Ii C3MOJ],HClJ.HnJII1He.
BOT KaKHe 3a,n:aHHSI yrOToBaHbl pblllapro MOHaxy B MecTax HcnblTaHHii.
ApaKOH JI IIpJlH4ecca
OTmeAbH\l!K
o pbIUapb, KOTOpOro Ha3bIBaIOT «CBSlTbIM '1eJlOBeKoM»! L(opora re6S1 nplf-
BeJla B JlOroBO )..\paKoHa. OH 1f3BeCTHbIH nOXIfTIfTeJlb nplfHuecc. OH noXlf-
lI\aeT OL\HY, L\PyrylO, rpeTblO... Ho JlHllb HeHa,n:OJlro OH qyBcTByer ce6>r YL\OB-
JleTBOpeHHbIM. EMY Hy}l(HbI HOBbIe If HOBbIe npHHueCCbI, "T06bI HeMHoro
nopa,n:OBaTbCSI HX KpaCOTe. Ho BCe HeHa,n:OJlro. OOJlyqaeTCJI, "TO caM )..\pa-
KoH QqeHb HeC43CTeH, BelIb, qro6bI nopa,aoBaThC.SI, eM}' H)')KHbI HOBbIe npl1H-
UeCCbI. A '<TO 6YL\eT, eCJlIf nplfHuecc B MlIpe He OCTaHeTCSI?
MO}l(ellb JlIf TbI, 0 pbIUapb, nOMO'lL L(paKOHY? PaCCKaJKH eMY 0 TOM, KaK
HayqHTbCSI pa,n:OBaTbCSI }l(lf3HIf.
OepeHeCIfTe STy clfTyaUlf10 B 61f3HeC-peanbHOCTb. B KaKIIX cJlyqaSlx s(jJ-
(jJeKTHBeH nOL\06HbIH nOL\XOL\? Pa3bIrpaHTe neperoBopbI C .npaKOHOM If npo-
KOMMeHTIfPYHTe pe3ynbTaT.
0, pbIUapb, KOToporo Ha3bIBalOT «CB.HTbIM qeJIOBeKOM»! TBOM nyrb PbI-
uapSi HaH1HaeTCSl C TOro MeCTa, rJle TbI KonI,a-TO )1(1111. TOr)l3 3TOT OTIlleJIb-
HHK 6bIJI TBOIfM HaCTaBHHKOM. OH yqlfJl Te6S1 pa,n:OBaTbCSI OL\IfHO"eCTBY, Bee-
fD:a OCT3B3TbCSI cnOKOMHbIM, HMeTb Bhlcome Ii CBeTlIbIe nOMbICJ1bI. n OCMOT-
pH, OTIlleJ1bHHK no CHX nop )l(HBeT B BeTXOM J],OMHlllKe H nMTaeTC.SI CKYD:HOH
nlflI\eH. Ho B3rnflL\ em SlceH. UeJlble L\HIf OH npOBOL\IfT B MOJlHTBaX If L\YMax
o nlOL\SlX OH He BJla,n:eeT Me"OM If He JlI06lfT noeL\IfHKOB, nOSTOMY YBepeH,
\LTO 3alll.HTHTb ce6.S1H JIIO.n;eH MO>KeT TOJIbKO MOJIHTBOH 11 CBeTlIbIMH MbICJI.SI-
MIf. 11 Te6S1 OH HByqIfJl STOMY.
BOCCTaHJle KpeCTbDH
o pblUapb. KOToporo Ha3bIBalOT «CBSITbIM qeJIOBeKOM»! TbI npOXOJ],Hlllb
MHMO L\epeBHH, }I(IfTCJlH KOTOpOH c06HpalOTCSI BOCCTaTb npOTIfB CBoem KO-
pOJlSl. OHIf BCeM HeL\OBOJlbHbl, nOCTOSlHHO }I(anYIOTCSI Ha }l(lf3Hb. HeL\OBOJlb-
Hbl H3.JIOraMH, He.LJ.OBOJIbHbI, qTO CJIHlllKOM MHoro )lO)l()l.eH, He)lOBORbHbl,
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-183-

qTO Y HHX MaJIO 60raTCm, HeJlOBOJIbHbI TeM, 'lTO KTO-TO JKI1BeT nyqrne HX.
TbI nOHIfMaellb, "TO, eCJlIf OHIf Ha"Hyr BoccraHlfe If BbmrpalOT Bce 61fT-
BbI, Bce paBHO OHIf '1eM-HIf6YL\b 06S13aTeJlbHO ocraHyrcSI HeL\OBOJlbHbI. no-.
XO:>Ke. HeJlOBOJIbCTBO JKM3HblO, JlpyrMMM, a T3.lOKe BellHbIe JKaJIo6bI BOlliJIM
Y HIfX B npIfBb!'1KY. TbI 3Haellb, "TO nplfBbI"Ka K nnOXOMY HacrpoeHlf1O If
}I(an06aM nlfllaeT "eJlOBeKa Pa,n:OCTH If c"aCTbSl. Ha,n:o CKa3aTb nlOilSlM 06
STOM.
3TH JlIOL\If nOCJlyrnalOT Te6S1, pbIuapb. PaCCK3}I(1f IfM, 'ITO L\eJlaTb, '1T06b!
1f36aBHTbcSI OT nplfBbI"KIf 6b1Tb HeL\OBOJlbHbIM If }I(anOBaTbCSI Ha }I(1f3Hb.
nepeHecHTe STy CHTyaulf10 B 61f3HeC-peanbHoCTb. B KaKIfX cJlyqaSlx s(jJ-
(jJeKTIfBeH nOL\06HbIH nOL\xoL\? CocTaBbTe pe"b If npOlf3HeClfTe ee nepeL\ co-
6paBlllfMlfcSI. B KaKlfX clfTyaulfSlx 6H3Hec-npouecca MO}l(eT nplfTOL\lfTbCSI
3TOT OJIbIT?
}I(eJlaHlfe pbIuapSl. B KaKIfX cHTyaUIfSlx 61f3HeC-npoueCCaMO}l(eT npIfTOL\lfTb-
CH 3TOT OJIbIT?
BOl\.me6HllK Mepl\.llH
PllCTal\.lle
MYL\peu MepJlIfH 6bUI HaCTaBHIfKOM KOpOM ApTYPa. OH MHOTOMY era
HByqHJI, B TOM "IfCJle If MacrepCTBY CO'lIfHeHIfSl pa3JIIf"HbIX nlfceM. Mep-
nlfH TOBOpHJI ApTyPY, "TO nlfCbMO COCTOHT 1f3 "eTbIpeX "acreH:
1. L(06pbIe nplfBCTcTBeHHbIe CJlOBa a,n:pecary.
2. OnlfcaHlfe B03HlfKIlleH np06J1eMbI.
3. H3J10}l(eHlfe c06CTBeHHoro BaplfaHTa pelleHIfSl np06J1eMbI.
4. L(06pble CJlOBaa.npeCaTy H BbIpB}l(eHHe yuepeHHocTIf BO B3aIfMonOHIf-
MaRM".
CeH"ac BaM npeL\CTOIfT HanlfcaTb nIfCbMO. a,n:pecoBaHHoe BalllfM nOL\"If-
HeHHbIM, C If3JIO}l(eHlfeM MIfCCIfIf (jJlfpMbI. CocTaBbTe nlfCbMO (c yqeTOM Bcex
eTO "eTb!pex "acTeH), nocTapaHTecb 6bITb O"eHb L\OXOL\"IfBbIM H npO'lIfTaHTe
nlfCbMO nepeL\ BceMIf c06paBlllfMlfcSI B STOM 3ane. npOKOMMeHTlfpyHTe, B Ka-
Kif X CHTyaulfSlX 61f3HeC-npouecca BaM npHrOL\HTCSI STOT HaBbIK.
o pbIuapb, KOTopora Ha3bIBalOT «CBSlTbIM "eJlOBeKOM»! L(opora nplfBCJla
Te6S1 Ha plfCTanlfIue. 3L\eCb TOJlbKO '\TO 3aKOH"HJlCSI nOeL\IfHOK L\BYX pbIua-
peH. OL\IfH HaHec L\pyrOMY CMepTeJlbHbIe paHbI. no6eL\HTenSl n03L\pBBJISleT If
CJlaBHT TOJlna, a no6e}l(L\eHHbIH YMlfpaeT OT paH, 3a6bITbIH BceMIf.
n06e}l(L\eHHbIH YMHPBlOIUIfH pb!uapb npocHT Te6S1 nOL\OHTH n06J1If}l(e.
OH npocHT Te6S1lfCnOJlHHTb era nOCJleL\Hee }I(eJlaHlfe. OH llenHyn era Te6e
Ha yxo. TaK, liTO HMKTO He CJIbIman.
CKB}I(If, pbIuapb, 0 "eM nonpocHJI OH Te6S11f KaK TbI IfCnOJlHlfllb era }I(e-
naRMe.
nepeHeCHTe STy CHTyaUlf10 B 61f3Hec-peanbHOCTb. [L\e If C KeM MO}l(eT
npOlf30HTH TaKaS! CHTyaUlfSl? nOKa}l(lfTe, KaK BbI IfCnOJIHSleTe nOCJleL\Hee
BOHHa
o Pb!Uapb. KOToporo Ha3bIBalOT «CBSlTbIM "enoBeKoM»! TbI OKB3anCSI cpeL\lf
C01lL\aT. OHIf e BOIOIOT ueJIbIH raL\ If YCTaJIH OT BOHHbI. Bo BpeMSI cpB}l(e-
HMH OHM JIOnllMHSlIOTCSI npMK33aM, HO KOrJla 6HTBbI HeT, OHM TIDKeJIO B3)lbI-
xalOT 0 L\OMe, 0 CBoeH CYL\b6e C01lL\aTa HJlIf npeL\BIOTCSI BapBapCKHM IfrpaM.
YBHlleB Te6S1, OHM CJIpamMBalOT: «CK3)KH, 3alleM MbI BOlOeM? ECTbnM B 3TOM
CMbICJI? MOJKHO nM JKI1Tb 6e3 Toro, 'lTo6bI BoeBaTb?»
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OTBeTb HM. pbIuapb!
nepeHeCHTe STy clfTyaUHIO B 61f3HeC-peanbHOCTb. [L\e If C KeM MO}l(eT
npOlf30HTIf TaKaSl CHTyaUHSI? 06paTHTeCb K npHcyrcTBYlOllHM TaK, KaK Bbl
6bI 06paTIfJIHCb K COJlL\BTaM. B KaKlfX CHTyaUIfSlx 6H3Hec-npouecca MO}l(C'I
rrpHfO.IJ,lITbCSI 3TOT onbIT?
BOilbUJaJI Pb16a
3aMOK KOpOiIJI XOlli\a
o PbIuapb, KOTOpOro HB3bIBaIOT «CBSlTbIM "eJlOBCKOM»! nepeL\ T060H ny-
CTbIHHbIH 6eper MOpSl. flHllb MHO }l(lfBOe cyweCTBOTbI BHL\lfllb - STO 60Jlb-
llB>l pbI6a. OHa 6ecnoMoIUHO 6beTCSI Ha 6epery. Y Te6S1 He XBaTHT CIfJI, "TO-
6bI nOMO"b eH L\06paTbcSI L\O BOL\bl. TbI BHL\Hllb, "TO caMa PbI6a TPBTHT MHOro
CIfJI, 'IT06bI 6HTbCSI Ha 6epery. TbI 3Haellb, 'ITO eCJlIf OHa 6YL\eT SKOHOMHTb
CBDH Cl1JIbI TO CMOJKeT JJ.mK.D.aTbCSI rrpHnMBa, Ii rofna BOJIHbI caMM YHecyr ee
B Mope. YcnOKOH PbI6y, pbIuapb. nOMorH eH L\O}l(L\aTbCSI nplfJllfBa.
nepeHeCHTC STY CIfTyaulf10 B 61f3HeC-peanbHOCTb. KTO TaKaSl PbI6a? [L\e
H C KeM MO}l(eT npOlf30HTH TaKaSl CHTyaUHSI? HaHL\HTe HHbIe CJlOBa, pa-
3blrpaHTe nepeL\ npHcyrcTBYlOllHMH COOH BaplfaHT pelleHIfSl np06J1eMbI.
B KaKIfX ClfTyauHSlx 61f3HeC-npouecca MO}l(eT npHroL\HTbCSI STOT OnblT?
o pbluapb, KOTOpOro Ha3bIBaIOT «CBSITbIM qeJIOBeKOM»! TbI }')ICe HeCKOJIb-
KO MeCSlueB }l(lfBellb B 3aMKe L\06J1eCTHoro KOpOM XOJlJla. OH XOPOlllfH,
qecrHbIM qeJIOBeK, JKenalOlllHM ClIeJ1aTb >KM3Hb CBoero Hapona nyqrne. Ho
STO He HpaBHTCSI HeKOTOpbIM ero npHL\BOpHblM - OHIf XOTSIT paCnOpSl}l(aTb-
CSI 60rBTCTBaMIf KOpOJleBCKOH Ka3HbI CaMlf. TbI Ha6J1IOL\aTeJlbHbIH "eJlOBCK.
TbI BHL\Hllb, KaK HeKOTopbIe npHL\BOpHbIe 06pallalOTCSI K KOpOJlIO XOJlJlY C
mKlfBbIMIf pe"aMH. B rnB3a 3aBepSllOT ero B CBOeH roTOBHOCTH CJIIfTb, a
CaMH fIJIeTyr npOTHB KOpOJlSl 3aroBOp. TbI BHL\lfllb TBK}I(e, 'ITO KOpOJlb XOJlJl
L\OBep'lIfB, KaK pe6eHOK. OH He nOL\03peBaeT 0 3BmBOpe. fioJlee Toro, KO-
pOJlb XOJlJl B Ka}l(L\OM cooeM npHL\BOpHOM BHL\IfT 'IeCTHoro "eJlOBeKa If He
L\onycKaeT TOro, '<T06b1 KTO-TO roBOpHJI 0 L\pyroM L\ypHO. qTO 6YL\ellb L\e-
lIaTb TbI, pbIuapb? PaCCKa3aB 0 3aroBope KOpOJllO, TbI plfCKYellb BbI3BaTb
ero rHeB. ECJlIf Ha"aTb yroBaplfBaTb 3aroBopIUlfKOB 06pa3YMHTbCSI, OHH MO-
ryr y6HTb Te6S1, nOToMY 'ITO TbI pa3ra.nan IfX 3aMbICeJl...
KaK nOCTynlfllb B STOH CHTyaUlf1f TbI, pbIuapb?
nepeHeClfTe STy cHTyauHIO B 6H3Hec-peanbHOCTb. [L\e If C KeM MO}l(eT
npOH30HTIf TaKaSl ClfTyaUHSI? PB3bIrpaHTe nepeL\ nplfcyrcTBYIOIUIfMIf COOH
BaplfaHT pelleHIfSl np06J1eMbI. B KaKHX CHT)(aUIfSlX 6H3Hec-npouecca MO-
JKeT rrpMfQlI,MTbCSI 3TOT OIIbIT?
AIOAoeA
o pbIuapb, KOToporo Ha3bIBaJOT «<CB5ITbIM qeJIOBeKOM»! )lopora rrpMBeJIa
Te6S1 B ropOL\, }I(lfTeJlIf KOTOpOro TOJlbKO "TO 1f3J10BHlIH fllOL\oella H noca,n:H-
lIH ero B KJleTKY. KneTKa C fllOL\OeL\OM CTOHT Ha ueHTpaJIbHOH fIJIOllMIf ro-
pOL\a. fllOL\H nOL\XOL\SIT, nJllOlOT B JIIOL\OeL\a, 6pocalOT B Hem KaMHIf H mH-
lIbIe nOMHL\OpbI; OHIf BbIKplfKIfBalOT B a,n:pec fllOL\oeL\a yrp03bI H 061fL\HbIe
CJlOBa. 3TO HeYL\HBHTeJlbHo - HeMano 6eL\ nplfHec JIIOL\oeL\ rOpO}l(aHaM.
KaKThI.nyMaellb, npaBlfJlbHOJIH BCL\YT ce6S1 JIIOL\If? ECJlIf L\a, TO nO'IeMY? ECJlIf
HeT, TO KaK rrO-TBoeM)', CJ1e.n.yeT 11M BeCTI1 ce6S1 c rrOMMaHHbIM fllOlloe.IJ,OM?
nepeHeCHTe STy cHTyaU1f1O B 61f3HeC-peanbHocTb. KTO TaKoH fllOL\oeL\?
[L\e If C KeM MO}l(eT npolf30HTIf TaKaSl CHTyaUHSI? HaH.nHTe HY}I(HbIe CJlOBa,
'IT06bI 06paTlfTbcSI K JlIOL\SlM, nOHMaBlllfM fllOL\oeL\a. 06paTHTecb K nplf-
-186-
-187-

cyrCTBYIDIUIfM CO CBOIfM BaplfaHTOM pelleHIfSl cYL\b6bI nOHMaHHOra JlIOL\O-
eL\a. B KaKl1X ClfTyaUHSlX 61f3HeC- npouecca MO}l(eT nplfrOL\HTbCSI STOT OnbIT?
jlpMapKa
o pbIuaph, KOToporo Ha3blBalOT «CB.SlTbIM qeJIOBeKOM»! TbI OKaJaJICSI Cpe.lU1
TOpraBblX PSlL\OB Ha SlpMapKe. BOKpyr MHora HapOL\a, Bce KPH'lBT, TOprylOTCSI,
rrpo.n:aIOT, rroKYTIalOT. 11 BOT TbI BHD.Hlllb, KaK Man.eHbKHM MaJIb411111Ka, nOXMa-
TbIH If B rpSl3HOH OL\e}l(,[(e, KpaneT C nOTKa ToprOBua 6ynKY If y6eraeT. TopraBeu
3aMeTHJI STO If n06e}l(aJI BL(OraHKY. ManeHbKHH BoplfllKa nOL\6e}I(BJI K Te6e If
3aCYHyn 6ynKY B TBOH KapMaH. Ho TbI ycneJl CXBaTHTb era 3a PYKY- K BaM nOLI-
6e}I(BJI ToprOBeu If Ha<jaJI KPH'lBTb Ha Manb'IlfllKy, If L\B}I(e 3aMaxHYJICSI, 'IT06bI
YL\aplfTb era. Manb'IlfllKa Kplf'<IfT, "TO OH no TBoeMY nplfKB3Y YKPan 6ynKY If
ceWlBC OHa HaxOL\IfTCSI y Te6S1 B KapMaHe. Tenepb ToprOBeu CO 3JlOCTblO If OC-
L\eHHeM CMOTpIfT Ha Te6S1. BOKpyr Bac c06panaCb TOJlna.
qTO 6YL\ellb L\eJlaTb Tbl, pbIuapb, B STOH clfTyaUlf1f If nO'IeMY?
nepeHeCHTe STy ClfTyaulflO B 6H3Hec-peanbHOCTh. [L\e If C KeM MO}l(eT
npOlf30HTH TBKaSl ClfTyaUHSI? HaH.nHTe HbIe CJlOBa, "T06bI 06paTHTbCSI K
nIOMM, c06paBlllfMCSI BOKpyr Bac. B KaKHX CHTyaUIfSlX 61f3HeC-npouecca
MOJKeT npHrOllHTbCR 3TOT OIIbIT?
KapTa phIQapR MYApeQa
fep6 - KHlfra, COBa, nepo.
XapaKTepHble'lepTbl pbIUapSl MYl\Peua, KOTopbIe HO IfCnOJlb30BBTb nplf
BbInOJlHeHlf1f 3anaHlfSl (npOXO}l(L\eHHIf IfCnbITaHIfSl):
-188-
"'"
. Bcerna crpeMHTcH rrOCTHqb cymecrBo rrp06JleMbI, ee MexaHH3M;
. If MeeT nOTpe6HOCTb C03L\aBaTb C06cmeHHYID TeoplflO, 06-..SlCHSlIO-
IUYJO MexaHH3M B03HHKHOBeHID1 rrp06JleM;
. nlO6HT 06yqBTb L\pyrIfX, L\eJlHTbCSI onbITOM;
. onpeL\enSleT nplf'IIfHHO-CJleL\CmeHHble CBSl31f B CIfTyaUIfIf, aHanlf-
3lfpyeT L\eranlf, nOHIfMaeT HX MeCTO B 06IUeM npouecce;
. YMeeT pa60TaTb C IfH(jJopMaUlfeH, MHora "HTaeT, KOHcynbTHPyeT-
CSI, yYHTCSL
BOT KaKlle 3a,n:auu" yroTOBaHbI pbIUaplO MYl\Pel\Y B MeCT3X HcnblTauuH.
BOilUJe6HJlK MepilJlH
o pbIuapb, B}I(lfJIax KOropOro Te'IeT KpOBb MYL\peua! TbI nplflleJl K 3aMKY
BOJllle6HHKa MepJlIfHa.
OH 6bUI HaCTaBHIfKOM KOpOJISI Aprypa. MepJlIfH MHoraMY ero HByqIfJl, B
TOM "IfCJle If MaCTepCTBY CO'IIfHeHIfSl pa3JIlf'<HbIX nlfceM. MepnlfH raBOpHJI
ApTypy, "TO nlfCbMO COCTOHT 1f3 "eTblpex 'IaCTeH:
I. L(06pbIe nplfBeTCTBeHHbIe CJlOBa a,n:pecary.
2. OnlfCaHHe B03HlfKIlleH np06J1eMbI.
3. 113J10}l(eHlfe c06cTBeHHoro BaplfaHTa pelleHIfSl np06J1eMbL
4. L(06pble CJlOBa a,n:pecaTy If BbIpB}l(eHHe YBepeHHOCTIf BO B3aHMono-
HliMaHIi"
CeH'IaC BaM npeL\CTOHT HanlfCaTb nlfCbMO BalleMY napTHepy, C KOropbIM
B03HlfKJIa KOH(jJJlIfKTHaSl cHTyaUIfSl. BbI YBepeHbI, "TO OH HeL\OnOHIfMaeT
CYIUeCTBO np06J1eMbI. OnpeL\eJlHTe KOHKpeTHYID np06J1eMY, KOTOpBSl Morna
6bI BbI3BaTb KOH(jJnIfKTHbIe pacxO}l(L\eHIfSl C napTHepOM. COCTaBbTe nlfCbMO
(c yqeToM Bcex era 'IeTbIpeX "aCTeH) If npO"HTaHTe era nepeL\ BceMIf CO-
-189-

6paBlllfMlfCSI B STOM 3ane. npOKOMMeHTHPyi1Te, B KaKIfX ClfTyaUIfSlX 61f3-
Hec-npouecca BaM nplfmL\HTCSI STOT HaBbIK.
OTlneAbHllK
MIfHIfCTp nJleTeT 3amBOp If xo"eT JllfllHTb em TPOHa. KOpOJlb He 3HBeT, KaK
nOCTynHTb, BeL\b maBHbIH 3amBOpIUlfK - era 6J1lf3KlfH L\Pyr. Bo BCSlKOM
cJlyqae, OH TaK paHblle .nyMan. KOpOJlbXOJIJI Tep3aeTcSI COMHeHHSlMH: a BL\pyr
nepBOm MIfHlfcTpa OKJIeBeTanlf HeL\oop0}l(eJlaTeJlIf? A BL\pyr BpaTH XOTSIT
noccopHTb L\PY3eH Me}l(L\Y C060H? Te6e HBL\1Ie}l(IfT:
. ycnoKoHTb KOpOJlSl L\06pbIM MYL\pbIM CJlOBOM;
. rrOMOllb KOpOJIlO pa306paTbcSI B era COMHeHIUIX;
. L\aTb KOpOJlIO COBeT 0 TOM, KaK eMY nOCTynBTb B C03L\aBlleHCSI CIf-
TyaUHIf.
npOH3HeCHTe y6enHTeJlbHYIO pe"b nepen c06paBlllfMHCSI B STOM 3ane,
KaK nepeL\ KOpOJleM XOJlJlOM. nepeHeCHTe STy CHTyaUlf10 B 61f3HeC-peanb-
HOCTb. C KeM, rL\e, KOma MO}l(eT npOlf30HTIf nOL\06Hoe? KaKIfM 06pa30M
6YL\eT nOJle3eH BaM STOT OnbIT B 61f3HeC-npouecce?
o pbIUapb, B }I(HJlaX KOTOpom Te"eT KpOBb MYL\peua! L(opora nplfBeJla
Te6S1 B CB.HTOe Mecro. 3n.eCb B :::HOM .>K3JIKOM naqyre. B 3TOM CKHTe, >KMBeT
L\06pbIH "eJlOBeK, OTlleJlbHIfK. UeJlbIe L\HH OH npOBOL(HT B MOJlHTBe. B03-
MOJKHO, eMY oTKpbIBalOTCSI KaKl1e-TO oco6bIe 3HalUUII1JUI BbIClllMe MCfI1HbL
Ho illOL\1f He nOHIfMaIOT OTllieJlbHHKa If CMelOTCSI Ha,n: HIfM. JIIOMM CTpaH-
HO, "TO OH He 3a6omTCSI 0 KpaCOTe CBoeH OL\e}l(L\bI If pa3H006pa31f1f nlfIUIf.
JIIOL\1f He BePSlT, "TO OTlleJlbHHKy He HY}l(HO 60JlblllfX 60rarCTB If CJIaBbI,
'1ToobI 6bITb C'laCTJlIfBbIM. 11 BOT OHIf nplfllJlIf K L\OMY OTlleilbHIfKa If Coolf-
palOTCSI n06lfTb ero KaMHSlMIf. TOJlbKO TbI CMO}l(ellb OCTaHOBHTb HX. HOTBoe
rnaBHoe oplfe - CJlOBO. nOCTapaHCSI y6eL\HTb STIfXillOL\eH:
. B TOM, ':lTO OfIUeJIbHMKa HeJIb3H 6HTb;
. B TOM, OH "MeeT rrpcmo }I(I1Th TaK, KaK XOlleT;
. B TOM, I_LTO nlO,lJ,5IM cne.u.yeT 3a6oTIITbCSI 06 OTllleJIbHHKe.
npOlf3HeClfTe y6eL\IfTeJlbHYIO pe'lb nepeL\ c06paBllHMlfcSI B STOM 3ane.
nepeHecHTe STy ClfTyaUHIO B 61f3HeC-peanbHocn. C KeM. rL\e, Koma MO}l(eT
npolf30HTH non06Hoe? KaKIfM 06pa30M 6YL\eT nOJle3eH BaM STOT OnbIT B
6H3Hec-npouecce?
BoiiHa
3aMOK KOpOIUl XOllAa
o pbluapb, B }I(lfJIax KOToporo Te"eT KpOBb MYL\peua! Te6S1 nplf3Ban Ha
rrOMOlUb KOpOJIb. OH roTOBIITCSI K BOMHe C HerrpMSneJIeM Ii rrpoclIT TBOero
COBeTa, KaK opraHM30BaTb BoeHHYIO KaMrraHI1IO.
. KaK KOpOJlIO BeCTIf ce6S1 C COCeL\OM-KOpOJleM, KOTOpbIH c06HpaeTcSI
06DSlBIfTb eMY BOHHY?
. i<.aKyIO KOpOJlIO CTpaTeTHIO BbI6paTb: Hana,n:eHHe IfJIIf o60poHY? ATa-
KOBaTb I1JIM BbDKJ1JJ.aTb?
. qTO .neJIaTb KOpOJIlO, eCJ1M ero BOMCKO OKaJKeTCSI B OCIDK,IJ,eHHOM Kpe-
TIGCf"?
BaM npe.nCTOHT OUeHHTb Bce plfCKIf cHTyaUHIf H nOMO"b KOpoJlIO. Pa-
3blrpaHTe CHTyaulf10 L\lfanora C KOpOJleM. nepeHecHTe STy CHTyaUlf10 B 61f3-
o pbIuapb, B }I(lfJIax KOTOporo Te'leT KpOBIo MYL\peua! L(06J1eCTHbIH KO-
pOJlb XOJlJl npOCHT Te6S1 0 nOMOIUIf. EMY CTano 1f3BeCTHO, '1TO em nepBbIH
-190-
-191-

Hec-peanbHOCTb. C KeM, rL\e, KOrL\a MO}l(eT npOlf30Hm nOL\06Hoe? KaKIfM
06pa30M 6YL\eT nOJle3eH BaM STOT onblT B 61f3HeC-npouecce?
PJlCTaAHe
PB3bIrpaHTC CBOH BaplfaHT pelleH"" np06J1eMbI. nepeHeCIfTe STy CHTya-
UIfIO B 61f3HeC-peanbHOCTb. KTO TaKaS! PbI6a? C KeM, rL\e, KOrL\a MO}l(eT npo-
1f30mlf nOL\06Hoe? KaKIfM oopa30M 6YL\eT nOJle3eH BaM STOT OnblT B 61f3-
Hec-npouecce?
a pbIuapb, B }l(HJlax Koroporo Te"eT KpOBb MYl\peua! TbI nonan B oco60e
MeCTO. Ha SroM pHCTaJIHlle PbIUaplf copeBHYIOTCSI L\pyr C L\pyrOM. KB}I(L\bIH
c"HTaeT ce6S1 L\OCTOHHbIM nepBoro MeCTa. l13BeCTHo, "TO MYL\peUbI, nOL\06-
HbIe Te6e, He 6epyr B PYKII Me<Ja. l1x 0pYjl(lfe - CJlOBO.
KopOJlb STOH CTpaHbI OTJIIf"aeTCII MHpOJl106lfeM H nOL\YMblBaeT 0 TOM,
"T06bI 3anpeTllTb nOeL\IfHKIf cpeL\1f pbIuapeH.
PaCCKIDKJ1Te KOpOJIIO 0 rrOJ1b3e noe.n.HHKOB, 0 TOM, 1_ITO 6Y.l1eT, eCJlI1 OHM
OK3}l(YfCSI nOLI 3anpeTOM. nOL\6epHTe nOHIITHbIe If BeCOMbIe apryMeHTbI,
"ro6bI nOKa3BTb 3Ha<JlfMOCTh KOH(jJJlIfKTa, a TaK}l(e onpeL\eJlHTe em Mepy If
MeCTO. Pa3bIrpai!Te L\lfanor C KoponeM, npOKOMMeHTHpYHTe ero C n03lfUlflf
6H3Hec-peanbHOCTIf.
ApaKOH JI TIpJlHl\ecca
60AblllaH Pb16a
)JpaKOH CIfCTeMaTIf"ecKIf nOXlfIuaeT xopOlleHbKIfX nplfHuecc 1f3 pa3HbIX
roCYL\apCTB. KopOJlIf c06panlfCb Ha COBeT If BbI3BaJIIf Te6S1 B Ka"ecrBe KOH-
cynbTaHTa. OHIf XOTSIT nOHSlTb MOTIfBbI )JpaKOHa, nO<JeMY eMY Tpe6yercSI
TaK MHoro rrpMHuecc Ii qTO OH C HMMH neJIaeT. OHM XOT5IT 3HaTb, MO)KHO nH
<JeM-TO 3aMeCTHTb norpe6HOCTb nOXlfll1eHIfSl nplfHuecc.
BaM npenCTOIfT OTBeTIfTb Ha BonpOCbI COBeTa KOpOJleH nepeL\ npHcyr-
CTBYlOllIfMIf. A TaK}l(e COCTaBlfTb cnlfCOK apryMeHToB MSI )JpaKoHa, <JToobI
OH OTKa3aJICSI OT cBoeH nplfBbl'lKlf. PB3bIrpaHTe L\lfanor C )JpaKoHoM, no-
CTapaHTeCb 6bITb y6eL\lfTeJlbHbIM. nepeHeCHTe STy CHTyaUlfIO B 61f3HeC-pe-
anbHOCTb. KTo TaKOH )..\paKoH If KTO TaKlfe npHHueccbI? C KeM, rL\e, KOrL\a
MO}l(eT npOlf30HTH nOL\06Hoe? KaKHM 06pB30M 6YL\eTnOJle3eH BaM STOT onblT
B 6H3Hec-npouecce?
o PbIuapb, B }I(IfJIax KOTOpOro Te"eT KpOBb Mynpeua! TbI MHOro CTPaH-
CTByellb If L\opora L\apHT Te6e MHO}l(eCTBO Ha6nlOL\eHHH If YPOKOB. CeH"ac,
OKa3aBllHCb Ha 6epery MOpSl, TbI BHL\Hllb nepeL\ C060H EOJlbllYIO PbI6y. aHa
nblTaeTCSI L\06pBTbCSI L\O BOL\bI, HO 6e3ycnellHO. KaK L\YMaellb TbI, MYL\peU,
<JTO C HeH np01f30llJlO? nOBeL\aH HaM ee IfCroplflO, a nocJle pelllf, "TO CJle-
meT CL\eJlIjTb C STOH Pb160H. nplfHSlB pelleHlfe, CKB}I(H, <JeMY MO}l(eT HayqHTb
Bcex nplfcyrcTBYlOlI11fX STa clfTyaU IfSl .
jlpMapKa
)Jopora nplfBeJla Te6S1 Ha IIpMapO<JHYIO nJlOIl1BL\b. 3L\eCb c06panlfCb MO-
nOL\bIe TOproBUbI, KOTopbIe TOJlbKO C061IpalOTCSI Ha"aTb CBoe L\eJlo. l13 TO-
Bapa y HHX eCTb TOJlbKO napa CTapbIX 6allMaKOB If ropSl"ee }I(eJlaHHe HX npo-
L\aTb. OHIf npOCSlT y Te6S1 COBeTa, KaK IfM npOL\aTb CTapbIe 6allMaKlf.
-192-
133al\:. 3538
-193-

BaM HHO COCTaBIfTbL\1lSl MOnOL\bIX npOL\aBUOB y6eL\IfTeJlbHYIO pe'lb, 1f3
KOTOpOH 6bUIO 6bl SlCHO:
. KaK CTapbIe 6allMaKlf nOJlO}l(lfTeJlbHO nOBJIIfSlIOT Ha pB3BHTlfe KYllIfB:
II1ero HX qeJIOBeKa;
. KaK CTapble 6awMaKIf nOMoryr nOKYllaTeJlIO B npOuecce ero COUIf-
anbHOH CaMOpeanlf3aUHIf, Ha KaKlfe py6e}!(lf ero BbIBeL\yr;
. KaK npOL\aJKa 6allMaKOB nOMep}!(lfT Ha"IfHBIOlllfX TopraBueB If KaK
IfM CJle.nyeT pacnopMHTbCSI BbIPY"KOH.
nepeHeclfTe STy CHTYBUIfIO B 61f3HeC-peaJIbHOCTh. KaKlfM 06pa30M 6y-
L\eT nOJle3eH BaM STOT OnbIT B 61f3HeC-npouecce?
AlOAoeA
BOCCTaHJle KpeCTbBH
o pbluapb, B }I(lfJlax KOTopora Te'leT KpOBb MYL\peua! BOHHbI KOpOJlSl
nOHManlf B necy fllOL\oeL\a. KOpOJlb L\06p, OH He }I(enaeT npOJlIfBaTb nlfll-
HeH KpOBlf, L\a}l(e eCJlH STO KpOBb fllOL\oe.na. KOpOJlb 1f3L\an YKa3, no KOTO-
POMY fllOL\oeL\Y 6YL\eT L\apOBaHa }!(If3Hb. eCJlH OH OTK3}I(eTCSI OT ynoTPe6ne-
HIfSl B nlfIUY KaKora 6bl TO Hlf 6bIDO MSlca. Ho KaK y6eL\IfTbfllOL\oeL\a OTKa-
3aTbCSI OT MSlca? TOJlbKO Tbl cnoc06eH CL\enaTb STO. Y Te6S1 eCTb L\Ba
BaplfaHTa L\eHCTBHH:
. TbI nplfL\ellb K fllOL\oeL\Y If nOCTapaellbCSI era y6eL\HTb B TOM, '<T06b!
OH OTKa3ancSI OT ynoTpe6J1eHIfSl MSlca.
. Tbl noroBOplfllb C fllOL\OeL\OM 0 CMblCJle }!(If3HIf If nOCTapaellbCSI CL\e-
naTb TaK, "To6bl OH CTaJI TBOHM yqeHHKoM Ha onpeL\eJleHHblX YCJlO-
BHSlX.
Bbl6epHTe OL\IfH 1f3 BaplfaHTOB L\eHCTBIfH If pa3b!rpaHTe L\lfanor C fllOL\O-
eL\OM. nepeHeCHTe STy CIfTyaulf10 B 61f3HeC-peanbHOCTb. KTO TaKOH fllOL\O-
eL\? fL\e B 61f3HeC-npouecce BaM 6YL\eT nOJle3eH STOT OnbIT?
11 BHOBb KOpOJlIO Tpe6yeTCII TBOSI nOMOIUb. B ero cTpaHe KpeCTbSlHe nOL\-
HSlJlIf BOCCTaHHe. KOpOJlb 6bUI YBepeH B TOM, "TO OH L\06pb1H If MYL\pblH npa-
BlITeJIb Ii nOJI.llaHHbIe era JJ.OBOJIbHbI. Ho BoccraHl1e rrOKa3aJ10, 1.ITO KOpOJIb
01l1f6ancSI. OH nocJlan BOHCKa nOL\aBIfTb 6YHT, a caM npe6blBBeT B 6oJlbllOH
ne"anlf If BIfHHT ce611 B npOIf30lleL\lleM. Te6e Ha.nne}!(lfT:
. OKa3aTb KOpOJIIO rro)])].ep>KK)' CJ10BOM. HaMTM CJlOBa, KOTopbIe Bep-
Hyr eMY Bepy B CBOIf CHnbl;
. paCCKa3aTb KOpOJlIO 0 nplf'lHHaX BOCCTaHIfSlIf ero 01l1f6KaX B yn-
paBJIeHIfH CTPaHOH, KOTopble nplfBeJlIf K 6YHTy KpeCTbSlH;
. L\aTb KOpOJlIO COBeT, KaK ynpaBJISITb raCYL\apCTBOM, '1T06bl B HeM He
6billO 6YHTOB, BOCCTaHIfH If peBOJlIOUIfH.
Pa3bIrpai1Te L\lfanor C KOpOJleM. npOKOMMeHTlIpyHTe era C n03lfUlfH 61f3-
Hec-peanbHOCTIf.
KapTa phIQapR C.II.yrlf
fep6 - <yBllHH, XJle6, c06aKa.
XapaKTepHbIe 'IepTbl pbll1BPSl C.JJYru, KOTopble HHO IfCnOJlb30BaTb nplf
BbInOJlHeHlf1f 3a,n:aHIfSl (npOXO}l(L\eHIfIf IfCnbITaHHSI):
. YMeeT rrOJJ.QI1HHTbCSI, rrpl1HHMaTb He06xo.II.I1MOCTb;
. CTapaeTCSI He rrpMHI1MaTb pellleHIUI CaMOCTOJlTeJIbHO, M36eraeT OT-
BeTCTBeHHOCTH;
-194-
-195-

. TOHKO 'IYBCTByeT CHJlY L\Pyroro If rOTOB CJly}l(lfTb 60Jlee ClfnbHOMY,
YMeeT IfCKaTb nOKpOBHTeJleH;
. xopomo BblnOJIHSleT lleTK11e I1HCTPYK.I-J.IUI;
. He 60HTCSI co6cTBeHHOM CJIa60CTH, HeKOMrreTeHTHOCfH, HeycrrelllHo-
CHi, TepnHMO OTHOCHTC.H K KPIITMKe.
BoT KaKlle 3aAAHIISI yroToBaHbI pbIl\aplO Cnyre B MeCTax HcnbITaHHii.
"TO BbI CK3}I(eTe rocnOL\IfHY If 6YHTOBIUIfKaM. npOKOMMeHTlfpyHTe npolf3o-
lleL\lllee: B KaKlfX CHTyaUIfSlX 61f3HeC-npouecca BaM 6YL\eT nOJle3CH STOT
OIIbIT?
3aMOK KOpOIUl XOAAa
BOCCTaHlle KpeCTbBH
o pbIuapb, B KPOBH KOToporo eCTb YMeHlfe CJly}l(lfTb! 0 Te6e 1f3BeCTHO,
qTO TbI YMeellib BHHMaTeJIbHO CJIyrnaTb, rro.U"H1H51TbCSI, TDllHO BbIIIOJIHSlTb
3a,n:aHIfSl. Bce STH cnoco6HOCTIf L\OCTOHHbI BOCXIfIUeHHSI. Te6e Bbman llaHC
CTaTb HaCTOSlIUIfM pbIuapeM, npoHTIf IfCnbITaHIfSl. MHome 3a,n:aH1fSl norpe-
6YIOT OT Te6S1 pa3MbIllJleHlfH If CHJlbY CL\eJlaTb C06CTBeHHbIH BbI60p. TbI 6y-
L\ellb OKa3bIBaTbCSI B pa3HbIX HenpoCTbIx CHTyauIfSlX. 11 BOT nepBaSllf3 HIfX.
TBOH rOCnOL\lfH - L\OCTOHHbIH 'IeJlOBeK, OH 'IeCTeH C ro60H. L(a, y Hero
HenpOCTOM xapaKTep. Ii MHOfHe CJIyrH Ii KPeCTbHHe 3THM He.nOBOJIbHbI,
If L\B}I(e nOL\H!ln1f 6YHT. nepeL\ T060H BbI60p: npOL\OJl}l(aTb CJly}I(HTb CBoeMY
X03S1IfHY Ifnlf nplfcoeL\lfHHTbCSI K BOCCTaBlllfM npOTHB Hero. '1TO TbY CL\e-
naelllb?
. He nOKlfHellb cBoero rocnOL\HHa, 6YL\ellb C HIfM L\O nOCJleL\Hero.
. BocnoJlb3yellbCSI cJlyqaeM HaKa3aTb CBoem rOCnOL\IfHa 3a npOllJlble
06HL\bI If nplfCOeL\lfHlfllbCSI K 6YHToBIUIfKaM.
. BocnoJlb3yellbcSI cJlyqaeM CJla60CTH cBoero mCnOL\IfHa If He3aMerno
C6C}1(lfllb, "T06bI IfL\TIf CBOeH L\OpOroH.
BbI6eplfTe OL\HO 1f3 TPex pelleHlfii. ECJlH Hlf OL\HO 1f3 HIfX He YL\OBJIeTBO-
pSleT Bac, c(jJOPMYnHpyHTe HOBoe. 11306pa3HTe, KaK Bce 6YL\eT npOIfCXOL\lfTb,
L(opora pacnOPMHJlaCb TaK, "TO TbI nonan Ha CJIy K KOpOJlIO XOJlJlY.
3TO L\OCTOHHbIH H npSlMOJlIfHeHHbIH npaBIfTeJlb. OH BCerL\a rOBOpHT TO, "TO
L\YMaeT, IfHOrL\a He CTeCHSlSlCb B BbIpB}l(eHIfSlX. nOSTOMY cpeL\1f ero npHL\BOp-
HbIX HeMano 06If}l(eHHbIX. OHIf nOL\roBaplfBalOT Te6S1 nOL\CbmaTb SILl B 60-
Kan C BIfHOM MSI KOpOJlSl XOJlJla, cymlT OrpoMHbIe L\eHbTlf. '1TO CTaHellb L\e-
nBTb TbI B TaKoH cHTyaUHH?
11306pa3HTe, KaK Bce 6YL\eT npOHCXQL\IfTb, 'ITO BbI CK3}I(eTe KOpOJlIO If 3a-
roBOPIUIfKaM. npOKOMMeHTHpYHTe npOIf30lleL\llee. B KaKIfX CIfTyaUIfSlX
61f3HeC-npouecca MO}l(eT TaKoe npOlf30HTIf, me BaM 6YL\eT nOJle3eH STOT
OIIblT?
BoiiHa
o pbIuapb, B KpOBIf KOTOpOro eCTb YMeHlfe CJly}I(IfTb! TBOSl CTpaHa roTO-
BIfTCSI K BOHHe C HenpHSlTeJleM. Te6e npeL\CTOHT CTBTb COJlL\aTOM. Ha30BIf
TP" rnaBHbIX KaqeCfBa COJl,D,aTa.
V1306pa3lfTe STIf Ka'leCTBa 'Iepe3 L\eHCTBlfe. 06'bSlCHIfTe, nO'ieMY BbI If X
c"HTaeTe BB}l(HbIMIf. B KaKIfX CHTyaUIfSlX 6H3Hec-npouecca MOryr 6bITh BOC-
TPe60BaHbI STIf Ka"eCTBa?
- 196 -
-197-

jlpMapKa
. nOeL\ellb OT norOBa If OT KOpOM nOL\anblle, nOTOMY "TO Te6e Ha,n:oe-
no CJly}l(HTb KOMY 6bI TO Hlf 6bUIO.
. BCTyTIHllb B neperOBOpbI C L\paKoHoM, noo6eruaB eMY CJly}l(HTb Be-
pOH H npaBL\OH, eCJlIf OH omycTHT nplfHueccy.
. L\O}l(L\ellbCSI MOMeHTa If nOXlfTIIllb npHHueccy, 1f36e}l(aB BCTpe"lf C
L\paKoHOM.
Bb!6eplfTe OL\IfH 1f3 TPex BapHaHTOB pelleHIfSl np06J1eMb! If OOOCHYHTe
ero. MO}l(eTe npeMO}I(JITb If 060CHOBaTb c06CTBeHHb!H BaplfaHT pelleHIfSl.
Pa3bIrpaHTe STy clfTyaUlfIO If npOKOMMeHTHPYHTe ee. Kro TaKOH L\PaKOH B
61f3Hec-peanbHoCTIf, KTO TaKlfe nplfHuecca If KOpOJlb? KaK STOT onbIT MO-
}I(eT nplfmL\HTbCSI BaM B 61f3HeC-npouecce?
TbI OKa3ancSI Ha SlpMapKe. X03S1lfH nonpocHJI Te6S1 K)'TIHTb eMY "TO-TO,
"TO nopan:yeT ero L\YllY. '1TO TbI eM)' K)'TIlfllb If nO'IeMY?
Pa3blrpaHTe cueHY nOK)'TIKlf: '1ro BbI nOK)'TIaeTe, '1TO rOBOpHTe npOL\aB-
Uy, KaK om.SlCHSleTe eMY CBOH BbIoop. Balla 3a,n:a"a - CL\eJlaTb TaK, "Toob!
npOL\aBeU 3aXOTeJl CL\eJlaTb BaM CKIfL\KY, BOH.nSI B Balle nOJlO}l(eHlfe. npo-
KOMMeHTHPYHTe ClfTyaulflO: rL\e B 61f3HeC-npouecce BaM nOTPe6yIOTCSI STIf
HaBbIl<H?
60AbUJaH Pb16a
Ha6eperyMopSl TbI BIfL\Hllb EOJlbrnylO PbI6y. OHa6ecnOMOllHO 6beTXBO-
CTOM, XBaTaeT }I(a6paMIf B03L\YX. '1TO TbI 6YL\ellb C HeH L\eJlaTb If no"eMY
MMeHHO '3fO?
11306pa3IfTe. KaK Bce 6YL\eT npOIfCXOillfTb, "TO BbI CK3}I(eTe PbI6e, "TO
CL\eJlaeTe no OTHOlleHlf1O K HeH. npOKOMMeHTlfpYHTe npOIf30lleL\llee. KTO
TaKaSl PbI6a? B KaKHX ClfTyaUHSlX 61f3HeC-npouecca MO}l(eTTaKOe np01f30H-
TI1, B KaKMX CJIY4aHx BaM 6YJJ.eT rrOJIe3eH 3TOT OIIbIT?
PJlCTaAIIe
ApaKOH II TIpIlHl\eCCa
o pbIUapb, B KpOBIf Koroporo eCTb YMeHlfe CJly}l(HTb! TBOH X03S1IfH If TbI
nplf6bIDIf Ha plfCTaJIlfrue, 'lT06bI cpa3HTbcSI CO CTapbIM npOTllBHIfKOM TBoe-
TO TOCnOL\HHa. TbI L\OJl}l(eH nOL\TOTOBIfTb Me'llf MSI nOeL\IfHKa. Y Te6S1 eCTb
B03MO}l(HOCTb 3aMeHlfTb OL\IfH 1f3 Me"eH Ha TynOH. KaK Tb! nOCTyTIlflllb?
. 3aMeHMlllb Mell cooero rocrrO)J,I1Ha Ha T)'IIOi1.
. 3aMeHlfllb Me'l npOTIfBHIfKa CBoeTO TOCnOL\IfHa Ha TynOH.
. He 6YL\ellb nOL\MeHSlTb Me", OCTaBlfllb BCe KaK ecn.
BbI6epHTe MIfH 1f3 TPex BaplfaHTOB pelleHIfSl np06J1eMb! H 060CHyHTe
ero. MO}l(ere npeMO}I(JITb H OOOCHOBaTb C06CTBeHHb!H BaplfaHT pelleHIfSl.
Pa3bIrpai1Te 3Ty CHTyaUlf10 If npOKOMMeHTIfPyi1Te ee. KaK MO}l(eT BbIrM-
L\eTb nOil06HaSI cHTyaUIfSl B 61f3HeC-peanbHOCTH? KaK STOT OnbIT MO}l(eT
nplfroL\IfTbCSI BaM B 6H3Hec-npouecce?
o pbIuapb, B KpOBIf KOTOpOro eCTb YMeHlfe CJly}l(HTb! KopOJlb nocJlan Te6S1
nplfBe3THMSI Hero HeBeCTY, nplfHUeccy, L\aBHbIM-L\aBHO nOXlfrueHHYIOL\pa-
KOHOM. XOL\SlT CJlYXIf. "TO npHHuecca - YL\HBHTeJlbHaSl KpacaBlfua. floroBo
L\paKOHa COBceM 6n1f3Ko. '1TO 6YL\ellb L\eJlaTb 'rbI, 0 pbIUapb?
-198-
-199-

AIOT!,OeA
OTllleAbHIIK
JhoJloeJJ., Y3HaB, qTO ThI nyqrne BCex Ha CBeTe YMeeIllb CJ1}'JKHTb, n03BaJI
Te6S1 K ce6e Ha cJI6y. 06eman MHOro neHer, xopOllee 06pameHlfe If He-
TPYL\HYID pa60Ty. nplfMellb nlf TbI npeMO}l(eHlfe fllQl\oeL\a? PaCCKB}I(If, no-
"eMY TbI nplfHIfMaellb IfJlIf oTBepraellb npeL\JIO}l(eHlfe fllOL\oeL\a.
Pa3bIrpaHTe neperoBopbI C fllOL\oeL\OM If npOKOMMeHTHPYHTe HX. KaK
MO}l(eT BbIrnMeTb nOL\06HaSl clfTyaUHSI B 61f3HeC-peanbHocTIf? KaK STOT
OnbIT MO}l(eT nplfroL\HTbCSI BaM B 61f3HeC-npouecce?
L(opora nplfBeJla Te6S1 B CKHT OrlleJlbHIfKa. 3TOT CBSITOH 'IeJlOBeK no-
CBJlmaeT CBOIO }l(lf3Hb MOJlHTBaM If L\06pbIM L\eJlaM, }l(lfBSI B y60roM L\OMlfll-
Ke H nlfTBSlCb TeM, "TO HaHneT B necy. qTO 6YL\ellb L\eJlaTb TbI?
. nOHL\ellb CBoeH L\OpOrOH, OCTaBIfB OTlleJlbHHKa B nOKoe.
. nplfBeL\ellb K CBSITOMY 'IeJlOBeKY CBoero X03S1HHa, 'IT06bI OH CMor Ha-
6paTbcSI MYL\POCTH.
. OCTaHellbCSI C OTlleJlbHflKOM, "T06bI nOCJlY}l(lfTb eMY If "eMY-TO Ha-
yqHTbCSI.
BbI6epfiTe onlfH 1f3 TPex BaplfaHTOB pelleHIfSl np06neMbI If 060CHyHTe
ero. MO}l(eTe npeMO}l(HTb If o60cHoBaTb C06CTBeHHbIH BaplfaHT pelleHIfSl.
Pa3bIrpaHTe STy ClfTyaU1f1O If npOKOMMeHTlfpyHTe ee. KaK MO}I(CT BbIrJISI-
L\eTb nOL\06HaSl clfTyauHSI B 61f3HeC-peanbHOCTII? KaK STOT OnbIT MO}l(eT
nplfroL(HTbCSI BaM B 61f3HeC-npouecce?
BOAme6H11K MepAIIH
o pbluapb, B KpOBIf KOTOpOro eCTb YMeHlfe CJIIfTb! TbI nplfllleJl K 3aM-
KY BOJllle6HlfKa MepJlIfHa.
OH 6bIJI HacraBHIfKoM KOpOJlSl Aprypa. MepnlfH MHOroMY ero HByqHJI, B
TOM 'IIfCJle If MacrepCTBY CO'lIfHeHHSI pa3JIH'IHbIX nlfceM. MepJlHH roBOpHJI
ApTyPy, "TO nlfCbMO COCTOHT 1f3 "eTbIpex "acreH:
1. L(06pbIe nplfBeTCTBeHHbie CJlOBa a,n:pecaTy.
2. OnlfcaHHe B03HlfKIlleH np06J1eMbI.
3. 113J10}l(eHlfe c06cTBeHHoro BaplfaHTa pelleHHSI np06J1eMbI.
4. L(06pbIe CJlOBa a,n:pecaTy If BbIp3}I(eHlfe yuepeHHocTIf BO B3aIfMonOHIf-
MaIUIM.
CeH'Iac BaM npeL\CTOIfT HanlfcaTb nlfCbMO nOTeHUlfanbHoMY IfHBecropy
C npeMO}l(eHlfeM napTHepCTBa. OnpeL\eJlflTe npeL\MeT IfHBecTHUIfH If 06pa3
napTHepa. CocraBbTe nlfCbMO (c yqeToM Bcex ero 'IeTbIpex 'IacreH) If npo-
"HTaHTe ero nepeL\ BceMIf c06paBlllfMlfcJI B STOM 3ane. npOKOMMeHTHpYH-
Te, B KaKIfX clfTyaUHSlX 61f3HeC-npouecca BaM nplfrOL\IfTCSI STOT HaBbIK.
KapTa pblQapR IIIYTa
rep6 - KOJlnaK, L\opora, nonyraH.
XapaKTepHble "ePTbl pbIl\ap" lllyra, KOTopbIe HHO IfCnOJlb30BaTb nplf
BbInOJlHeHlf1f 3MaHlfSl (npOXO}l(L\eHIfH IfCnbITaHIfSl):
. YMeeT HaHTIf B nlO60H npo6J1eMe cMellHYlO, KYpbe3HYID CTOPOHY;
. YMeeT HecraI-LIJ;apTHO MbICJIlITb;
. crpeMHTCSI npeBpaTIfTb nlO6yIO np06J1eMY B llyrKy, pa3BeCeJlHTb
L\pymx;
-200-
-201-

. MOJKeT rrOKa3aTb CIITYaUlilO C HOBOM. HeoHHoM CTOpOHbI;
. 06J1a.naeT cnoc06HOCTblO Bce CTaBHTb C Hor Ha rOJlOBY.
BOT KaKHe 3a,n:aH"" yroToBaHbI pbIl\aplO IIIyTy B MeCTax HCDbITaHHH.
3aMOK KOpOMI XOllAa
:>KIIT ycrroKol1Tb era 11 paCCMeIllHTb, a rrOTOM C)J,eJIaTb HeITO, 'lro rrpliBJIeKJIO
6bI BHliMaHlie era MaMbI Ii OHa HallUIa 6bI cBoero CbIHa.
TbI L\aBHO Ha6J1IOL\an 3a TOpmBueM Ta6aKOM. 3aL\eHb Y Hem caMaSl60Jlb-
llBSl BbIpY"Ka. KYPHJlblllfKIf BbICTpalfBaIOTCSI K HeMY B O'IepeL\b. Te6e H-
HO npHL\YMaTb aHTlfpeKJIaMY Ta6a"HbIM H3L\eJlIfSlM, "To6b! nOKynaTeJleH Y
Ta6allHoro KI10CKa CI'aJIO MeHbIlle.
B KOHUe SlpMapKlf CKpOMHO nplfcrpOHJIaCb CTapYWKa. EH He'lero npo-
L\BTb, KpOMe TpeX CTapblX 6lfTbIX ropllKOB. Ho HIfKTO If X He 6epeT. nOMom
CTapYllKe npOL\aTb ee ropllKlf, npHL\YMaH L\1ISI HIfX IfHTepeCHYIO If CMell-
HYID peKJIaMy.
BbI MO}l(eTe BbI6paTb OL\HY 1f3 rpex ClfTyaUIfH If BbInOJlHHTb 3a,n:aHlfe. Pa-
3b!rpaHTe STy ClfTyaUIfIO. KaK nOMO}l(eT BaM STOT OnbIT B 61f3HeC-npouecce?
o pbIuapb, YMelOll\HH BbI3bIBaTb CMex! IhECCTHO, "TO Tb! L\aBHO e
CJIlfllb Y KOpOM XOJlJla, BeceJllfllb em, pB3roHSlellb ne'Ianlf. Ha npeL\-
JlO}l(eHlfe KOpOJlSl ApTypa CTaTb OL\HIfM 1f3 PbIuapeH Kpymoro CTOJla OT-
KJlIfKHYJlOCb H TBoe cepL\ue - If TbI c06pancSI B L\opory. OL\HaKO HeO}l(lf-
L\aHHO Te6e CTano 1f3BeCTHO, "TO npOTIfB KOpOJIII XOJlJla npHLIBOpHb!e 3a-
TeSlJlIf 3amBOp. ECJlIf TbI HeMeL\1leHHO paCCKa}l(ellb 06 STOM KOpOJlIO, OH
He nOBepHT, TaK KaK 3amBOpll\HKIf - em L\PY3bSl. qTO TbI 6YL\ellb L\eJlaTb B
STOH ClfTyaUIfIf? ECJlIf pelllfllb paccKa3aTb KOpOJlIO 0 3aroBope, TO KaK TbI
CJJ,enaelllb '3f0?
PaCCKB}l(HTe 0 3arOBope B HeCTaHLIapTHOH, llyrJlIfBOH (jJopMe. Pa3bIrpaHTe
L\lfanor C KOpOJleM XOJlJlOM. B KBKlfX cHTyaUHSlx 61f3HeC-peanbHOCTIf MO}l(eT
norpe60BaTbCSI STOT onbIT?
OTllleilbHllK
jlpMapKa
TbI rrpl1IlleJI K MecTY, KOTopoe Ha3bIBaJOT «CBSITbIM». 3)J,eCb.>Kl1BeT OrweJIb-
HIfK. L(eHb If HO'lL OH npOBOL\IfT B MOJlIfTBaX, }I(lfBeT B }I(anKOH Jla'Iyre, nHTa-
eTCSI CKyL\HOH nlfll\eH. OH YlleJl OT JlIOL\eH, C'IIfTaSl IfX IfHTepeCb! If }l(lf3Hb
MeJlKIfMIf If HIfK'IeMHbIMH. EMYTSI}I(eJlo 6bUlO BIfL\eTh, KaKJlIOL\If nopTSlT L\Pyr
L\Pyry HacrpoeHlfe If CTaBSlT nOL\HO}l(K!f, KaK OHIf 6oplOTCSI L\Pyr C L\PyroM 3a
Jlyqlllfe MeCTa L\1ISI }I(lf3HIf If 60raTylO OL\e}l(L(y. C Tex nop OH OL\IfH, MOJlHTCSI
If Hlf C KeM He BCTynaeT B 6eceL\y. 0 Te6e 1f3BCCTHO, 0 pbIuapb, "TO TbI YMe-
ellb pa3mBOplfTb JlI060ro. nOKa}l(lf OrwenbHIfKy cMellHYID CTOPOHY ero
}I(1f3HIf, y6eL\1f ero BepHyThCSI K JlIOL\SIM If nocMorpeTb Ha OKPalOll\I1H MHP
C YJlbI6KOH.
Pa3bIrpaHTe STY cHTyaUIfIO. KaK nOMO}l(eT BaM STOT OnbIT B 61f3Hec-npo-
uecce?
o pbIUapb, YMelOll\IfH BbI3bIBaTb CMex! nOCMOTplf, CKOJlbKO HapOL\Y BO-
KPyr! TbI OKa3ancSI Ha SlpMapKe. B pa3HbIX MeCTBX IIpMapKlf pB3BOpa'IlfBa-
IOTCSI rplf BB}l(HbIe clfTyaUIfIf.
Ha SlpMapKe llYMHO, Bce 'ITO-TO npOL\BIOT If nOKynalOT, ma3a B3pOCJlbIX
mpSlT, PYKH npHLIep}l(lfBBIOT KOlleJlbKlf. npo L\eTeH HIfKTO He L\YMaeT. B TOJl-
ne TbI BHLllfllb ManeHbKom pe6eHKa. OH nOTepSIJICSlIf nna'IeT. Te6e Ha.nne-
-202-
-203-

BOCCTaHMe KpeCTbIlH
AIOAoeA
o pbluapb, YMelOllHH Bbl3bIBaTb CMeX! TBoH KOpOJlb omox. OR nepeCTaJI
CJlbIllaTb CBOH HapOL\. 11 HapOL\, "YBCTBYII, "TO KOpOJlb He CJlblllHT ero HY}I(L\,
nOL\HSIJI BOCCTaHHe. EeL\HbIH KOpOJlb HaXOL\HTCII B 60JlbllOH TpeBore: OH He
3HaeT, qrQ n.eJIaTb, KaK eM}' ycnbIlliCITb TO, tjTO XQqeT ero HapOD,. TOJIbKO TbI,
pbluapb, MO}l(ellb nOMO"b. 113BeCTHo, "TO CMex ne"HT TPeBory H np06y}1(-
L\aeT 3L\paBblH CMbICJI.
C nOMOllblO CMellHblx PHCYHKOB H naHTOMHMbl BaM HO Om.IICHHTb
KOpOJlIO TO, "ero xo"eT OT Hero BOCCTaBllHH HapOL\. npHLIYMaHTe aHeKL(O-
TbI II CMernHbIe HCTOpHH, KOTopbIe 3aMOTHBHpyJOT KpeCTMIH OTKa3aTbCR OT
BOCCTaHHSl H npHcTynHTb K pa60Te. Pa3blrpaHTe STIf CHTyaUHH. KaK nOMO-
:>KeT BaM 3TOT onbIT B 6H3Hec-npouecce?
ApaKOH M TIpMHqecca
BOT Ha TBoeM nyrH H nOBCTPe"anCII y}l(aCHbIH JIIOL\oeL\. qTO L\eJlaTb? ECTb
TOJlbKO OL\HO CpeL\CTBO - paCCMellHTb ero L\O }I(eJlYL\O"HbIX KOJlHK. Ho KaK?
Tbl MO}l(ellb B KPaCKax paCCKaaaTb JIIOL\OeL\Y, KaKlfe Hec'beL\06HbIe 6nlOL\a
MO}l(HO npHrOTOBHTb H3 Te611. MO}l(HO Ha"HHaTb paCCKa3 0 peuenTe C TaKIfX
CJIOB: «Kanxa R CTaHOBJIIOCb lUIR KOpOJUI HeBbIHOCHMbIM. OH npOCI1T nOBapa
npHro-rOBHTb Ha MeHSl KaKoe-HH6YL\b 6nlOL\0. 06bl"HO MeHSl ro-rOBSlTTBK...»
PeuenT Hy}I(HO He TOJlbKO nepeCKaaaTb, HO If H306pB3IfTb BeCb npouecc npH-
rOTOBJleHHII. BB}I(HO, "T06bl JIIOL\oeL\ TaK HaCMeSlJlCII, "T06bl Y Hero nponan
ero onaCHbIH anneTliT.
Bbl6epHTe OL\HY H3 Tpex TeM:
. XOJIO.II.HbIe 3aK)'CKH;
. rOpRqee, .>KapKOe;
. J].ecepT-
II HaqHHaHTe!
Pa3bIrpaHTe 3Ty CHTyaUHIO. KaK nOMO}l(eT BaM STOT onbIT B 6HaHec-npo-
uecce?
o pbluapb, YMelOllHH Bbl3bIBaTb CMex! Ha TBoeM nyrH BCTpeTHJlCII )..\pa-
KOH - 6onbllOH nlO6lfTeJlb nOXlfllaTb npeKpaCHblx npHHuecc. TBOH L\eL\
"aCTO roBOpHJI Te6e: «ECJlH L\paKOH npHcTPaCTHJlCII K nOXHlleHHIO xopo-
rneHbKMX npHHuecc, 3TO 3HaQI1T. LITO OR npaCTO HHqero He 3HaeT 06 IIX He-
J].OCT3.TKax!»
PaCCKB}I(IfTe L(paKoHY 0 HeL\OCTaTKax npHHuecc TaK, "T06bl 6bInO CMell-
HO. PaablrpaHre STY CHTyaUHIO. KTO TaKOH L(paKoH H KTO TaKHe npHHuec-
Cbl B 6H3Hec-peanbHOCTH? KaK nOMO}l(eT BaM STOT OnbIT B 6H3Hec-npo-
uecce?
BOillIle6HMK MepMlH
o pblUapb, YMelOllHH BbI3blBaTb CMex! Tbl npHlleJl K 3aMKY BOJllle6HHKa
MepJlHHa.
OH 6blJl HaCTaBHIfKOM KOpOJlII ApTypa. MepJIHH MHOroMY ero HayqHJI,
B TOM Ql1cne II MaCTepCTBY COQHHeHJUI pa3JIHQHbIX IIHceM. MepJIHH rOBO-
pHJI Aprypy, "TO nHCbMO COCTOHT 1f3 "eTblpex "aCTeH:
-204-
- 205 -

1. L(06pble npHBeTCTBeHHble CJlOBa an:pecaTy.
2. OnHcaHHe B03HHKIlleH np06J1eMbl.
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